Eros Hotel New Delhi has strengthened its leadership team with the appointment of Kapil Dhankhar as the new Assistant Front Office Manager. Located in the heart of the capital, the iconic luxury business hotel continues its commitment to top-tier hospitality by bringing on board a seasoned professional with over 14 years of industry experience.

In his new role, Kapil will oversee front office operations, ensuring smooth processes and a seamless guest experience from check-in to check-out. His responsibilities include enhancing guest interaction standards, implementing emergency protocols, improving security measures, and maintaining health and safety compliance. Additionally, he will collaborate across departments—housekeeping, maintenance, and F&B—to streamline services and address guest needs efficiently.

Kapil brings with him a proven track record from esteemed hotel brands such as Hotel Ramada Gurugram, Sarovar Premiere Gurugram, and Holiday Inn Jaipur City Centre. His core strengths lie in guest relations, team leadership, and problem-solving, making him a valuable addition to the Eros team.

Sharing his enthusiasm, Kapil said, “I am excited to embark on this new chapter at Eros Hotel New Delhi, known for excellence in hospitality. I look forward to collaborating with the talented team here and contributing to the hotel's growth, ensuring that it remains the preferred destination for both business and leisure travelers. Together, we will exceed expectations and craft unforgettable experiences for our guests."

An MBA in Hospitality Management from Kurukshetra University, Kapil’s appointment marks another milestone in the hotel’s pursuit of service excellence.

About Eros Hotel New Delhi:

Eros Hotel New Delhi is a landmark luxury property offering state-of-the-art amenities, world-class hospitality, and exceptional culinary experiences. A preferred choice for both leisure and business travelers, the hotel continues to set new benchmarks in guest satisfaction.