Karisma Hotels Licenses Despegar's AI Travel Assistant Sofia

Karisma Hotels Partners with Despegar to Enhance Customer Service with AI Travel Assistant, Sofia

By Nishang Narayan

Published on November 4, 2024

Karisma Hotels & Resorts has announced a strategic partnership with Despegar, Latin America's leading travel technology provider, to license their AI-powered travel assistant, Sofia. This new collaboration marks Karisma’s commitment to enhancing customer service by integrating Sofia’s AI functionalities to provide personalized assistance for guests across their travel journey.

The integration of Sofia will allow Karisma’s customers to experience a streamlined travel planning and booking process. With its AI-driven features, Sofia will offer tailored travel recommendations, seamless assistance, and a comprehensive approach to customer support.

Miguel Ortiz, Chief Strategic Officer of Karisma Hotels & Resorts, expressed enthusiasm about the partnership: “We are thrilled to partner with Despegar and integrate their innovative AI travel assistant, Sofia, into our services. This collaboration underscores our commitment to being at the forefront of hospitality technology, ensuring a personalized and enjoyable travel experience.”

Damian Scokin, CEO of Despegar, added, “Our partnership with Karisma allows us to deepen our collaboration with a valued partner and position Karisma as a leader in hospitality innovation. We’re eager to expand Sofia’s capabilities, bringing even more value to travelers and setting a new standard for digital engagement.”

This move is part of Despegar’s broader strategy to license AI-powered solutions to enhance customer experiences while expanding their B2B partnerships. In line with this growth, Karisma recently announced plans for the Porta Rai hotel-residential complex in Montenegro, in collaboration with Dobrov & Family Group, further demonstrating its dedication to advancing hospitality through strategic partnerships and innovation.

CaratLane Debuts at New York Fashion Week with Global Runway Showcase

By Hariharan U

Published on February 19, 2026

CaratLane – A TATA Product and one of India’s leading omnichannel jewellery brands – marked a major global milestone with its first-ever international runway showcase at New York Fashion Week (NYFW), held at Chelsea Piers.

The debut positioned CaratLane on one of the world’s most influential fine jewellery platforms, underscoring its growing global ambition and ability to blend Indian craftsmanship with contemporary design aesthetics. Backed by the trust of the Tata Group, the showcase also highlighted the brand’s expanding international footprint, including its retail presence in New Jersey.

The runway featured eight curated looks from CaratLane’s celebrated collections Polki, Sol, Sandook, Eternity, Butterfly, and Peepal, crafted exclusively with natural diamonds. The Polki collection reimagined uncut diamond heritage pieces for modern wear, while Sol celebrated the radiance of sunrise with Citrines symbolising new beginnings. Sandook translated nostalgia into design through motifs inspired by marigolds and jharokhas, and Eternity highlighted timeless silhouettes in brilliant-cut diamonds.

Among the standout presentations were the iconic Butterfly collection, distinguished by its signature blue enamel, and Peepal, which combined diamonds with green alpanites set in yellow gold, inspired by the sacred peepal leaf.

Six of the looks were showcased by international models, while two were presented by Indian fashion influencers Pooja Mundhra and Anahita Bhooshan, adding cross-cultural depth and resonance to the event.

Saumen Bhaumik, Managing Director of CaratLane, said, “Our first-ever global runway showcase at New York Fashion Week is a defining milestone for CaratLane, one that affirmed how Indian art, design aesthetics, and craftsmanship can resonate powerfully on the world stage. This showcase reflected our belief that jewellery rooted in tradition yet designed for modern life can stand shoulder-to-shoulder with the best in global fashion.”

With this debut, CaratLane reinforced its commitment to redefining fine jewellery for contemporary lifestyles, merging heritage, innovation, and everyday elegance while setting the stage for deeper global engagement in the years ahead.

About CaratLane

Founded in 2008 as one of India’s earliest online jewellery start-ups, CaratLane evolved into a seamless omni-channel retailer after investment from Titan in 2016. Today, backed by the Tata Group, the brand operates over 350 stores across India and internationally in New Jersey. Known for pioneering services such as CaratLane LIVE, Try at Home, and Solitaire Lounges, the brand continues to blend digital innovation with trusted craftsmanship to serve modern jewellery consumers.

New Thailand Visa Rules Allow Longer Stays and Easier Entry

By Manu Vardhan Kannan

Published on February 17, 2026

Thailand has introduced new visa rules that allow longer stays and make entry easier for international travellers, as part of a broader push to boost tourism and support economic recovery. The updated visa policy guidelines were recognised by the Cabinet following proposals from the Ministry of Foreign Affairs, according to Airin Phanrit, Deputy Spokesperson for the Prime Minister’s Office.

The changes confirm a set of measures that authorities have already rolled out in 2025. These include expanded visa-free access, the introduction of new visa categories, and the launch of a digital arrival system aimed at simplifying travel procedures for visitors entering Thailand.

Under the revised visa exemption scheme, passport holders from 93 countries and territories can now enter Thailand without a visa for tourism, work, or short-term business purposes. Travellers under this scheme are allowed to stay for up to 60 days as a special case, making longer visits more convenient. In addition, passport holders from 31 countries and territories can apply for a Visa on Arrival at immigration checkpoints, with authorities also considering adding eight more countries in the next phase.

To cater to changing travel and work patterns, Thailand has introduced the Destination Thailand Visa. This new category allows foreigners to stay in the country for tourism and remote work, targeting travellers who wish to work online while living in Thailand for an extended period. Alongside this, a new Non-Immigrant ED Plus visa has been launched, enabling foreigners to stay in Thailand for study or combined study-and-work purposes under specific provisions.

Authorities are also reviewing and adjusting criteria for long-stay visas, particularly for elderly travellers planning to retire in Thailand. These steps aim to make long-term stays clearer and more accessible.

As part of wider structural reforms, the government has reduced the number of Non-Immigrant visa codes from 17 to 7. This change came into effect on August 31, 2025. The electronic visa system has been updated to reflect the new structure, and relevant agencies have been informed to ensure smooth implementation.

From January 1, 2025, travellers have been able to apply for an electronic visa through all 94 Thai embassies and consulates-general worldwide using the official online portal. This move has further simplified the visa application process.

For arrivals, the Immigration Bureau has developed the TM.6 online system, also known as the Thailand Digital Arrival Card. In use since May 1, 2025, the system replaces the earlier Electronic Travel Authorization process and allows travellers to complete arrival information online, reducing paperwork and improving processing at entry points.

Through these measures, Thailand aims to simplify visa procedures, expand visa-free and visa-on-arrival access, support remote workers and students, and enhance the overall travel experience for visitors planning a trip to the country.

Year of the Horse Reunion Dinner Under the Stars at Phulay Bay Ritz Carlton Reserve, Krabi

By Manu Vardhan Kannan

Published on February 16, 2026

Year of the Horse is a time that brings families together in the spirit of gratitude, abundance, and fresh beginnings. Rooted in meaningful traditions, the season is celebrated with festive meals, symbolic rituals, and lively performances that welcome the new lunar year with hope and happiness.

Phulay Bay, a Ritz-Carlton Reserve, Krabi, is preparing to mark the occasion with a refined oceanfront celebration that reflects the true essence of the festival. On 16 February, guests can gather at the Pool Lawn from 7:00 to 10:00 p.m. for a special Reunion BBQ Dinner set under the stars.

The evening unfolds in a beautiful alfresco setting overlooking the ocean. A wide selection of live cooking stations will serve both hot and cold appetisers, wok-fried noodles, hearty soups, and freshly grilled specialities. The menu features jasmine tea-smoked BBQ pork ribs, whole grilled fish, crispy pork belly, flavourful side dishes, and festive desserts, offering a generous spread inspired by Chinese culinary traditions.

Adding to the festive mood, guests will enjoy a dramatic dragon dance and fire show, while a live band performs from 7:00 to 9:00 p.m., creating a lively and joyful atmosphere for families and friends.

The celebrations continue on 17 February with a specially curated Chinese New Year breakfast. The morning begins with traditional prayers and meaningful rituals, followed by a vibrant lion dance, symbolising luck, strength, and prosperity. Together, these experiences set a positive and auspicious tone for the year ahead.

With the ocean as its backdrop and time-honoured traditions at its heart, the Year of the Horse celebrations at Phulay Bay promise moments of reflection, reunion, and renewal, welcoming the new lunar year in a setting filled with beauty and warmth.

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Karisma Hotels Partners with Despegar to Enhance Customer Service with AI Travel Assistant, Sofia

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CaratLane Debuts at New York Fashion Week with Global Runway Showcase

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New Thailand Visa Rules Allow Longer Stays and Easier Entry

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Year of the Horse Reunion Dinner Under the Stars at Phulay Bay Ritz Carlton Reserve, Krabi

Most Read In News