Karma Lakelands Takes Green Hospitality Further with Spalba’s Digital Tools

Karma Lakelands Takes Green Hospitality Further with Spalba’s Digital Tools

By Manu Vardhan Kannan

Published on December 18, 2024

Karma Lakelands, a leading eco-friendly resort in Delhi, is furthering its commitment to sustainability by adopting Spalba’s innovative digital tools. This partnership brings together the best of green hospitality and technology, enhancing the event planning process and providing clients with a unique and immersive venue experience.

With the help of Spalba’s technology, including 3D walkthroughs and digital twins, Karma Lakelands can now showcase its venues remotely. This reduces the need for in-person visits, cutting down on carbon emissions. The digital solutions also streamline bookings, shorten the time it takes to close deals, and enable quick remote reservations. These tools provide clients with a virtual tour of the property, allowing them to experience the venue’s offerings before making any commitments, all while supporting an eco-friendly event experience.

Akash Roy Saigal, General Manager at Karma Lakelands, shared his thoughts on the collaboration: “At Karma Lakelands, we’re always looking for ways to work better and provide great client experiences. Working with Spalba has changed how we plan events. We now use virtual walkthroughs and 3D setups, which help us show off our property in a whole new way. This change has made our operations smoother and boosted our sales conversions by 50%, letting us highlight what our space can do like never before.”

The collaboration also resonates with Spalba’s founder, Naveen Gupta, who believes the company’s values align perfectly with Karma Lakelands’ green initiatives. He commented, “Our digital tools at Spalba allow hotels to present their venues in an engaging and eco-friendly way. We help reduce their environmental footprint, increase their online presence, and create more opportunities for cross-selling.”

Karma Lakelands, known for its picturesque eco-friendly homes and top-tier golf course, is setting a new benchmark in the hospitality industry by adopting these digital tools. By integrating sustainable practices into their event planning, the resort is not only enhancing client engagement but also expanding its reach to a wider audience through online tours and digital experiences.


Dook International Unveils Performance-Linked Bonus Scheme for Travel Agents

Dook International Unveils Performance-Linked Bonus Scheme for Travel Agents

By Manu Vardhan Kannan

Published on March 26, 2025

Dook International has introduced a Performance-Linked Bonus (PLB) Scheme designed to reward travel agents registered under the Dook Agent-Connect Program. This initiative aims to enhance agent engagement and boost sales performance by offering financial incentives based on passenger bookings.

The PLB scheme applies to Free Independent Traveler (FIT) bookings, including group reservations of up to 10 passengers, scheduled for travel in the financial year 2025-26. Travel agents can make bookings either online or from their offices. The bonus structure is based on the total number of passengers booked:

  • 50 passengers: ₹300 per passenger

  • 100 passengers: ₹500 per passenger

  • 300 passengers: ₹700 per passenger

  • 500 passengers: ₹1000 per passenger

The accumulated bonus will be disbursed in April 2026, marking the beginning of the financial year 2026-27.

Speaking at the launch, Mr. Gopal Kapoor, Managing Director of Dook International, emphasized the company's commitment to supporting travel agents. He stated, "At Dook International, we value the contributions of our travel agent network. This PLB program is our way to recognize their efforts and offer real-life rewards that encourage sales and performance. Through this initiative, we aim to strengthen our partnerships and enhance the booking experience for both agents and their clients."

Dook International is a prominent travel company specializing in tours, destination management, and global travel solutions. The Dook Agent-Connect Program provides travel agents with exclusive deals, dedicated support, and rewarding incentives, reinforcing its commitment to a seamless and beneficial partnership with the travel industry.


Wyndham Rewards Launches First-Ever Debit Card for U.S. Travelers

Wyndham Rewards Launches First-Ever Debit Card for U.S. Travelers

By Nishang Narayan

Published on March 24, 2025

Wyndham Rewards is making travel rewards more accessible with the launch of its first-ever debit card in the U.S. Developed in collaboration with Galileo Financial Technologies, SoFi’s technology platform, and issued by Sunrise Banks, the new Mastercard-powered debit card allows users to earn Wyndham Rewards points on everyday purchases. This marks a significant shift in the hospitality industry, catering to younger consumers and those who prefer debit over credit.

The Wyndham Rewards Debit Card offers multiple benefits, including one point per dollar spent at Wyndham hotels, gas stations, and grocery stores, and one point per two dollars spent on other qualifying purchases. Cardholders also receive complimentary Wyndham Rewards Gold membership, which includes perks like preferred rooms, late checkout, and accelerated points earning. Additionally, users can enjoy booking discounts, a welcome bonus of 2,500 points, and up to 7,500 anniversary bonus points annually—enough for a free night at thousands of Wyndham properties.

Charmaine Taylor, SVP of Strategic and Financial Partnerships at Wyndham Hotels & Resorts, highlighted the importance of the card, stating, “Many travelers, especially Gen Z, prefer debit cards but miss out on hotel rewards. With the Wyndham Rewards Debit Card, they can now earn points on everyday purchases and redeem them for meaningful travel experiences.”

The decision to launch a debit card stems from research showing that nearly 70% of Gen Z consumers use debit cards weekly, with travel being a top spending priority. Wyndham’s initiative ensures that travelers who favor debit transactions are no longer left out of lucrative loyalty programs.

Powered by Galileo Financial Technologies, the card benefits from fast and secure digital banking solutions, allowing Wyndham to bring the product to market quickly. Derek White, CEO of Galileo, emphasized, “This debit card is a game-changer for travel rewards, proving that fintech can enhance customer loyalty and engagement.”

The Wyndham Rewards Debit Card complements the brand’s existing suite of credit cards while offering a new way for debit-preferred travelers to earn and redeem rewards. With waived monthly fees for qualifying balances and no ATM surcharges within the Cirrus network, the card ensures a seamless and rewarding travel experience.

For more details or to apply, visit wyndhamrewardscards.com/debit-card.


Alphadroid Showcases Intelligent Service Robotics at AAHAR 2025

Alphadroid Showcases Intelligent Service Robotics at AAHAR 2025

By Nishang Narayan

Published on March 18, 2025

Alphadroid, a frontrunner in intelligent service robotics, made a powerful impact at AAHAR 2025 – The International Food & Hospitality Fair, held at Bharat Mandapam, New Delhi from March 4-8. In its second successful participation, Alphadroid saw a remarkable surge in industry interest, reinforcing its position as a game-changer in hospitality automation.

Tech Meets Hospitality: A New Era of Guest Experience

From luxury five-star hotels to banquets, budget hotels, and concept stays, industry professionals gathered to explore how robotics can redefine guest services and operational efficiency. Alphadroid’s intelligent service robots showcased solutions that:

  • Enhance guest experiences with seamless service
  • Optimize resource allocation for improved efficiency
  • Streamline hotel operations for better staff productivity

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Industry Leaders Embrace Automation

“It was inspiring to see the growing enthusiasm for technology in the hospitality industry,” said Pragati Tripathi, Chief of Business and Strategy at Alphadroid.

"While luxury hotels have led the way, we now see a wider industry shift—banquets, budget hotels, and concept stays are actively exploring how automation can elevate guest experiences and drive efficiency,” she added.

A Future-Ready Hospitality Industry

Alphadroid’s showcase at AAHAR 2025 cemented its reputation as a leader in service robotics, with businesses recognizing the transformative potential of AI-driven automation.

“The enthusiasm for innovation was palpable,” Tripathi stated. “We look forward to collaborating with businesses across the hospitality sector to implement our intelligent service robotics and shape the future of hospitality.”

With technology driving guest satisfaction and operational efficiency, Alphadroid is at the forefront of reshaping the hospitality experience—one intelligent robot at a time.

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