Kaustubh Sur Joins as General Manager at Le Royal Meridien C

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Kaustubh Sur Appointed as General Manager of Le Royal Meridien Chennai

By Nishang Narayan

Published on March 19, 2025

Le Royal Meridien Chennai welcomes Kaustubh Sur as its new General Manager, bringing with him nearly two decades of expertise in hospitality management, revenue growth, and commercial operations. His appointment marks an exciting phase for the luxury hotel as it looks to elevate guest experiences and strengthen its market position in Chennai.

A Proven Leader in Hospitality

An alumnus of the Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai, Kaustubh Sur holds a Bachelor of Science (B.Sc.) in Hospitality Administration and Management. His career journey is a testament to his deep-rooted understanding of the hospitality industry, having successfully led high-end hotels across India and internationally.

Before joining Le Royal Meridien Chennai, Kaustubh served as General Manager at Ascott International Management (Thailand) Limited, where he played a crucial role in driving commercial growth, enhancing revenue streams, and leading hotel operations. During his six-year tenure in Thailand, he oversaw multiple properties, including Oakwood Hotel & Residence Bangkok and Oakwood Hotel Journeyhub Pattaya & Phuket. His strategic leadership helped these hotels refine their positioning in competitive markets while ensuring exceptional guest experiences.

Prior to his international stint, Kaustubh held key roles at Radisson Hotel Group in India, where he worked as Director of Sales and Marketing and later as Executive Assistant Manager – Hotel Operations. His extensive experience in sales, marketing, and operational leadership has equipped him with a well-rounded approach to hospitality management.

A Vision for Le Royal Meridien Chennai

As he steps into his new role, Kaustubh Sur is set to bring his global expertise and innovative vision to Le Royal Meridien Chennai. His leadership will focus on refining operational efficiency, enhancing service excellence, and introducing fresh strategies to elevate the brand’s positioning in the luxury hospitality segment.

With Chennai emerging as a hub for business and leisure travelers, Kaustubh’s extensive experience in revenue management, customer engagement, and brand development is expected to strengthen the hotel’s appeal to both domestic and international guests.

Kaustubh Sur’s appointment signals a new era for Le Royal Meridien Chennai, where luxury meets innovation under the guidance of an industry leader who understands both the operational and commercial aspects of world-class hospitality.

About Le Royal Meridien Chennai

Le Royal Meridien Chennai is one of the city’s premier luxury hotels, renowned for its elegant architecture, world-class amenities, and impeccable hospitality. Conveniently located near the airport and key business districts, the hotel offers a seamless blend of heritage charm and modern sophistication.

With multiple award-winning restaurants, state-of-the-art event spaces, and a serene spa, Le Royal Meridien Chennai is a preferred destination for both business and leisure travelers. The hotel’s commitment to excellence is reflected in its exceptional service, refined accommodations, and a focus on curated guest experiences.

Under the leadership of Kaustubh Sur, Le Royal Meridien Chennai is set to further strengthen its position as a leader in the city’s luxury hospitality landscape.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.