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By Nishang Narayan
Published on March 19, 2025
Le Royal Meridien Chennai welcomes Kaustubh Sur as its new General Manager, bringing with him nearly two decades of expertise in hospitality management, revenue growth, and commercial operations. His appointment marks an exciting phase for the luxury hotel as it looks to elevate guest experiences and strengthen its market position in Chennai.
An alumnus of the Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai, Kaustubh Sur holds a Bachelor of Science (B.Sc.) in Hospitality Administration and Management. His career journey is a testament to his deep-rooted understanding of the hospitality industry, having successfully led high-end hotels across India and internationally.
Before joining Le Royal Meridien Chennai, Kaustubh served as General Manager at Ascott International Management (Thailand) Limited, where he played a crucial role in driving commercial growth, enhancing revenue streams, and leading hotel operations. During his six-year tenure in Thailand, he oversaw multiple properties, including Oakwood Hotel & Residence Bangkok and Oakwood Hotel Journeyhub Pattaya & Phuket. His strategic leadership helped these hotels refine their positioning in competitive markets while ensuring exceptional guest experiences.
Prior to his international stint, Kaustubh held key roles at Radisson Hotel Group in India, where he worked as Director of Sales and Marketing and later as Executive Assistant Manager – Hotel Operations. His extensive experience in sales, marketing, and operational leadership has equipped him with a well-rounded approach to hospitality management.
As he steps into his new role, Kaustubh Sur is set to bring his global expertise and innovative vision to Le Royal Meridien Chennai. His leadership will focus on refining operational efficiency, enhancing service excellence, and introducing fresh strategies to elevate the brand’s positioning in the luxury hospitality segment.
With Chennai emerging as a hub for business and leisure travelers, Kaustubh’s extensive experience in revenue management, customer engagement, and brand development is expected to strengthen the hotel’s appeal to both domestic and international guests.
Kaustubh Sur’s appointment signals a new era for Le Royal Meridien Chennai, where luxury meets innovation under the guidance of an industry leader who understands both the operational and commercial aspects of world-class hospitality.
Le Royal Meridien Chennai is one of the city’s premier luxury hotels, renowned for its elegant architecture, world-class amenities, and impeccable hospitality. Conveniently located near the airport and key business districts, the hotel offers a seamless blend of heritage charm and modern sophistication.
With multiple award-winning restaurants, state-of-the-art event spaces, and a serene spa, Le Royal Meridien Chennai is a preferred destination for both business and leisure travelers. The hotel’s commitment to excellence is reflected in its exceptional service, refined accommodations, and a focus on curated guest experiences.
Under the leadership of Kaustubh Sur, Le Royal Meridien Chennai is set to further strengthen its position as a leader in the city’s luxury hospitality landscape.
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By Hariharan U
Published on April 7, 2026
JW Marriott Hotel Bengaluru has announced the appointment of Chef Balachandar K as Executive Sous Chef, further strengthening its culinary leadership in Bengaluru.
With over 17 years of experience, Chef Balachandar brings a strong foundation built across global kitchens and fine-dining environments. Known for his intuitive understanding of flavours and operational expertise, he has consistently delivered dining experiences that balance creativity with precision.
Over the years, he has worked with leading hospitality brands such as Conrad Bengaluru, Le Méridien Mina Seyahi Beach Resort & Waterpark, The Leela Palace Chennai, and InterContinental Dubai Festival City. His journey reflects both versatility in cuisine and the ability to lead high-performing kitchen teams.
Commenting on the appointment, Gaurav Sinha highlighted that Chef Balachandar brings a deep understanding of both the art and discipline of the kitchen. He noted that the chef’s ability to blend global influences with strong technique will further enhance the hotel’s culinary offerings.
Sharing his perspective, Chef Balachandar said that kitchens thrive on energy, collaboration, and constant evolution. He expressed his intent to build vibrant, ingredient-driven menus while creating dining experiences that guests can connect with.
In his new role, he will oversee culinary operations across the hotel, working closely with teams to shape menus, refine techniques, and elevate offerings across restaurants and banquet spaces.
Part of Marriott International, JW Marriott Hotel Bengaluru continues to position itself as a leading luxury destination, offering diverse dining experiences alongside premium hospitality for both business and leisure travellers.
Summit Hotels & Resorts has appointed Shova Lama as the Public Relations Officer (PRO) for Sikkim, reinforcing its focus on strengthening regional engagement across the Northeast.
In her new role, Shova Lama will lead efforts to build stronger relationships with government departments and public institutions in the state. Her responsibilities include facilitating room bookings for official travel, coordinating hospitality arrangements for government-led events and conferences, and driving institutional business opportunities for the group.
Beyond government engagement, she will also work closely with local communities and organisations to position Summit’s properties as preferred venues for weddings, social gatherings, and private celebrations. This approach aligns with the brand’s broader strategy of deepening its presence in the regional events and social hospitality segment.
A key part of her role will involve supporting compliance and operational processes, including government registrations and empanelment requirements. Additionally, she will contribute to the company’s expansion plans by liaising with stakeholders across neighbouring states, identifying potential properties that can be integrated into the Summit portfolio through a lease model.
Commenting on the appointment, Sumit Mitruka highlighted the importance of the Northeast in the brand’s growth journey. He noted that Sikkim remains one of the company’s strongest operating regions and emphasised that strengthening ties with government bodies, local communities, and regional stakeholders is essential as the network continues to expand.
The appointment comes at a time when Summit Hotels & Resorts is actively growing its footprint across the Himalayan and Northeast regions, focusing on destinations where tourism demand, institutional travel, and social events are witnessing steady growth.
With this move, the company aims to build stronger local connections while supporting its long-term expansion strategy across one of India’s most promising hospitality markets.
Lenexis Foodworks has announced the appointment of Arvind R P as its Chief Executive Officer, marking a significant step in the company’s next phase of growth.
A leading player in India’s Desi Chinese QSR segment, Lenexis Foodworks operates a portfolio of brands including Chinese Wok, Big Bowl, and The Momo Co., with over 260 outlets across the country.
Arvind brings more than 25 years of cross-sector leadership experience spanning QSR, FMCG, beauty, fashion, and automotive sectors. Known for his strong P&L leadership and expertise in brand transformation, he has consistently driven digital-led growth and built high-performance teams.
Prior to joining Lenexis Foodworks, he served as Chief Business Officer (South) at McDonald's India, where he played a key role in accelerating business growth and strengthening brand strategy.
In his new role, Arvind will lead Lenexis Foodworks’ expansion strategy, focusing on scaling its portfolio brands, enhancing operational efficiency, and building a future-ready organisation. The company is currently targeting an ambitious milestone of 500 stores by 2028, while strengthening its leadership across Desi Chinese cuisine, bowl-format dining, and the rapidly growing momo category.
Commenting on the appointment, Aayush Madhusudan Agrawal said, “We are delighted to welcome Arvind to Lenexis Foodworks at a pivotal stage in our journey. As we scale our brands and strengthen our presence across India, his deep experience in building consumer businesses, driving P&L growth, and creating digital-first organisations will be invaluable.”
Sharing his thoughts, Arvind R P said, “Lenexis Foodworks has built a strong foundation with a portfolio of distinctive brands and embodies the ambition of a new-age Indian food services platform. I am excited to join the team at this pivotal stage and help accelerate growth.”
With this leadership move, Lenexis Foodworks reinforces its vision of building one of India’s most distinctive and scalable QSR platforms, driven by innovation, operational excellence, and consumer-centric offerings
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