Kelvin Lee Appointed as Director of Rooms at JW Marriott Mumbai Sahar

Kelvin Lee Appointed as Director of Rooms at JW Marriott Mumbai Sahar

By Manu Vardhan Kannan

Published on December 17, 2025

JW Marriott Mumbai Sahar has announced the appointment of Mr. Kelvin Lee as its new Director of Rooms. With over 15 years of experience across India’s leading luxury hotels, Kelvin brings a strong background in hotel operations along with a consistent focus on enhancing guest experience.

An alumnus of the Oberoi Centre of Learning & Development, Kelvin has been associated with several iconic properties, including The Oberoi Udaivilas, The Oberoi Amarvilas, The Oberoi New Delhi, The Oberoi Grand Kolkata, Trident Bandra Kurla Mumbai, and The Oberoi Gurgaon. His professional journey spans key roles across rooms division, Food & Beverage operations, and multiple preopening assignments, giving him a well-rounded understanding of luxury hospitality.

Sharing his approach to guest experience, Kelvin said, “I believe that the key to exceptional hospitality lies in anticipating guest needs and ensuring every touchpoint in the rooms division reflects consistency, comfort, and care. At JW Marriott Mumbai Sahar, I aim to bring this approach to every guest experience.”

Kelvin has also played important roles in the launch of Trident Hyderabad and ITC Royal Bengal, Kolkata. Most recently, he served as Front Office Manager at The Oberoi Amarvilas, where he led guest experience initiatives and operational excellence. Prior to this, he was involved in Front Office Operations at Trident Jaipur, overseeing overall hotel operations, financial performance, team development and other key functions.

In his new role at JW Marriott Mumbai Sahar, Kelvin will lead the Rooms Division with a focus on service enhancement, operational efficiency and guest satisfaction across all touchpoints. His leadership style, strategic outlook and deep understanding of luxury hospitality are expected to further strengthen the hotel’s position as a preferred destination in Mumbai.


Holiday Inn Express appoints Sandesh Parab as General Manager in Hyderabad

Holiday Inn Express appoints Sandesh Parab as General Manager in Hyderabad

By Hariharan U

Published on January 6, 2026

Holiday Inn Express has announced the appointment of Sandesh Parab as General Manager of Holiday Inn Express Hyderabad Banjara Hills. The move reflects the brand’s focus on strengthening on-ground leadership and driving consistent guest experiences across key markets.

Sandesh brings over two decades of hospitality experience, having worked with leading global hotel brands including Hyatt Hotels, Hilton International, and Marriott International. His professional expertise spans hotel operations, guest experience, revenue management, and team leadership.

Prior to joining Holiday Inn Express, Sandesh served as Director of Rooms at Hyatt Pune, where he also took on the role of Upsell Champion for Hyatt Hotels across South and Central India. Earlier in his career, he held leadership positions at Courtyard by Marriott Mumbai International Airport, Hilton Mumbai International Airport, Hyatt Regency Mumbai, and Hilton hotels in the United Kingdom. Across these roles, he has built a strong reputation for service excellence, attention to detail, and people-focused management.

Sandesh holds a Post Graduate Diploma in Hospitality Management from Ealing, Hammersmith & West London College in the UK, along with a Diploma in Hotel Management and Catering Technology from Rizvi College of Hotel Management, Mumbai. Outside of work, he enjoys travelling and sports.

Commenting on his appointment, Sandesh Parab said, “I am truly excited to take on this role and join the team at Holiday Inn Express Hyderabad Banjara Hills. The brand has always stood for smart, efficient, and guest-centred hospitality, and I look forward to building on this promise. My focus will be on creating a supportive environment for our colleagues and delivering a consistently seamless experience for our guests.”

The appointment underlines Holiday Inn Express’ commitment to nurturing leadership talent and strengthening its operational teams. Sandesh’s experience is expected to support operational excellence while fostering a culture that reflects the brand’s ‘Room to Belong’ philosophy for both guests and colleagues.


Alma Resort Cam Ranh appoints Yury Papouski as Recreation Manager

Alma Resort Cam Ranh appoints Yury Papouski as Recreation Manager

By Hariharan U

Published on January 6, 2026

Alma Resort Cam Ranh has announced the appointment of Yury Papouski as its new Recreation Manager, strengthening the resort’s leadership across leisure, wellness, and guest engagement experiences. Yury brings diverse experience in overseeing sport, recreation, wellness, and edutainment programmes within Vietnam’s hospitality sector.

Before joining Alma, Yury served as Resort Experience Manager and Wellness Ambassador at Hyatt Regency Danang Resort & Spa. In this role, he managed a wide portfolio of recreational, wellness, and family-oriented facilities, while also driving revenue growth and introducing signature guest programmes.

Earlier in his career, Yury worked as Project Manager at Edutainment Events Co. across Hanoi, Danang, and Nha Trang, where he was responsible for conceptualising children-focused edutainment events and supporting marketing initiatives. He has also served as Entertainment Supervisor at Swandor Hotels & Resorts in Cam Ranh, contributing to the design and execution of sports and entertainment programmes while managing event operations.

A graduate of Belarus State Economic University with a degree in Economist of Marketing, Yury combines creative programme design with a structured, guest-focused approach to leisure operations.

In his new role at Alma Resort Cam Ranh, Yury will oversee the resort’s extensive sports and recreation portfolio, including entertainment facilities, wellness-led initiatives, children’s programmes, and signature guest experiences. His focus will be on enhancing guest engagement, expanding recreational offerings, and supporting operational excellence across the resort’s leisure services.

Commenting on the appointment, Herbert Laubichler-Pichler, managing director, Alma Resort Cam Ranh, said, “Yury brings an exceptional mix of creativity and guest-experience insight to Alma’s recreation program. His proven ability to design innovative activities and enhance service quality makes him a great addition to our leadership group. We are excited for the energy and expertise he will bring to Alma’s extensive recreational landscape.”


JW Marriott Mumbai Sahar appoints Surat Chand as Executive Housekeeper

JW Marriott Mumbai Sahar appoints Surat Chand as Executive Housekeeper

By Hariharan U

Published on January 6, 2026

JW Marriott Mumbai Sahar has announced the appointment of Surat Chand as its new Executive Housekeeper, further strengthening the hotel’s senior leadership team. With close to two decades of experience across India’s leading luxury hotels, Surat brings strong operational knowledge, hands-on leadership, and a sharp focus on guest comfort and cleanliness.

Surat joins JW Marriott Mumbai Sahar from The Westin Goa, where he served as Executive Housekeeper and led housekeeping operations with an emphasis on service efficiency, team development, and operational excellence. Prior to this, he spent over nine years at The St. Regis Mumbai, progressing through roles including Housekeeping Executive, Assistant Housekeeping Manager, and Manager  Housekeeping. His tenure there helped build deep expertise in managing large teams and delivering consistent luxury service in high-volume environments.

Earlier in his career, Surat worked with reputed hospitality brands such as Grand Hyatt Mumbai, InterContinental, and ITC Grand Maratha. These roles provided him with a strong foundation in on-ground operations and inter-departmental coordination within premium hotel environments.

Reflecting on his approach to hospitality, Surat said, “Excellence in housekeeping comes from attention to every detail and empowering the team to deliver seamless service. At JW Marriott Mumbai Sahar, my focus will be on creating guest experiences defined by comfort, cleanliness, and consistency.”

A graduate of the Metropolitan Institute of Hotel Management, Surat brings over 20 years of hands-on experience in luxury hospitality. Known for his meticulous eye for detail and people-first leadership style, he is recognised for building motivated teams while maintaining high service standards.

In his new role, Surat will oversee all areas of the Housekeeping Department at JW Marriott Mumbai Sahar, with a focus on service consistency, brand standards, guestroom quality, and training-driven excellence. His appointment reinforces the hotel’s continued commitment to delivering elevated and dependable guest experiences.

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