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By Nithyakala Neelakandan
Published on May 25, 2024
Kempinski Hotels, Europe's oldest luxury hotel group, is excited to announce the appointment of Barbara Muckermann as their new Chief Executive Officer. With an impressive background in the luxury travel industry, Muckermann brings over 25 years of experience to this prestigious role. She previously led Silversea Cruises, part of Royal Caribbean Group, which is renowned as the world's largest ultra-luxury and expedition cruise line.
Muckermann joins Kempinski at a pivotal time. The iconic hospitality brand, with its 127-year tradition of excellence, is preparing for significant global expansion. Currently operating 82 hotels in 36 countries, Kempinski aims to add 34 more properties to its portfolio in Europe, the Middle East, Asia, and Africa over the next few years. This strategic growth is intended to further cement Kempinski's reputation for providing unparalleled luxury and exceptional service.
René Nijhof, Chairman of the Board of Directors at Kempinski Hotels S.A., expressed his confidence in Muckermann's leadership. "Barbara has always been at the forefront of luxury. Her proven ability to elevate the guest experience while maximizing profitability for leading travel brands made her the ideal choice to lead Kempinski Hotels. Her dynamic, forward-thinking approach will be vital as we continue to usher in a new era of luxury for our brand."
Muckermann is the first woman to lead Kempinski Hotels in its 127-year history. She expressed her excitement about joining the company, stating, "I could not be more thrilled to be joining Kempinski Hotels as CEO during such a pivotal time for the brand. I am delighted to play an integral role in this incredibly iconic brand’s next chapter while honoring its rich history. I look forward to working with amazing colleagues globally to continue to make the Kempinski name synonymous with individual luxury."
Throughout her career, Muckermann has significantly enhanced sales and profitability while upgrading customer experiences for global luxury brands such as Loro Piana, MSC Cruises, and NCL. Her extensive international experience, having lived in Italy, France, and the USA, and her proficiency in five languages, underscore her global perspective and capability. Additionally, she holds a Doctorate in Political Sciences and Economics and an MBA from both Columbia and London Business School.
Kempinski Hotels is known for its unique and legendary properties, each reflecting the cultural traditions of their locations while maintaining the high standards expected of the brand. As the company looks forward to expanding its presence, Muckermann's leadership is expected to guide Kempinski through this exciting phase, reinforcing its position as a leader in luxury hospitality.
With this new appointment, Kempinski Hotels continues to build on its rich heritage, combining tradition with innovation to offer the finest experiences in the world of luxury hospitality.
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By Nishang Narayan
Published on August 12, 2025
Zo World, the parent company behind Zostel, has announced a major leadership transition as part of its strategic vision for the future. (R to L) Co-founder and CEO Dharamveer Singh Chouhan will assume the role of chairman, while Aviral Gupta, the company’s first employee and a long-time leader, has been appointed chief executive officer.
According to the company, this change signals the formal beginning of Zo World’s next phase — an expansive, AI-powered, community-driven ecosystem that unites travel, hospitality, and digital experiences under one borderless brand. Zo World aims to develop the "travel operating system" for humanity’s collective future.
“Zo World is not just a company; it’s an invitation to a planet where everyone can explore fearlessly. Powered by community, rooted in the Indian ethos of ‘Vasudhaiva Kutumbakam,’ and scaled by cutting-edge tech, we’re building the trip partner for humanity’s journey of self-discovery. Aviral embodies the soul of this vision, he’s lived every step of our journey. As chairman, I now focus on building Zo as a generational movement, unifying our ecosystem globally, and enabling thousands of creators and founders to bring this vision to life,” said Dharamveer Singh Chouhan.
A decade-long veteran at Zostel, Aviral Gupta joined as the company’s first employee and has held multiple leadership roles — from overseeing hostel operations to driving strategy and technology. Most recently, he delivered a 400 percent year-on-year growth in Zo Trips while doubling Zostel’s EBITDA.
“Zo is more than a brand, it’s a belief system. As we scale into a borderless, tech-powered future, our focus is on crafting experiences where every trip becomes personal, every stay meaningful, and every traveller part of something larger than themselves. We are building Zo not just as a travel brand, but as a lifestyle and cultural identity for the next generation,” said Aviral Gupta.
This leadership evolution reinforces Zo World’s ambition to redefine travel by merging technology, community engagement, and hospitality into a single, transformative ecosystem.
Lemon Tree Hotels Limited (LTH) has announced a strategic leadership reshuffle effective October 1, 2025, subject to shareholder approval. The changes are part of the company’s succession planning to ensure leadership continuity and robust governance.
Patanjali Govind Keswani will continue as executive chairman of LTH and chair of the board of directors, focusing on ensuring a smooth operational handover to the new MD & CEO, accelerating expansion through an asset-light growth strategy, and providing long-term strategic oversight. Keswani will also retain his role as executive chairman of Fleur Hotels Limited (a material subsidiary), guiding its expansion plans with disciplined capital allocation and high-level governance.
At LTH, Neelendra Singh has been appointed as managing director, responsible for day-to-day operations and all business functions. With 26 years of experience, Singh’s career includes senior leadership roles at Adidas in India, South Korea, and Germany.
Kapil Sharma, a seasoned Chartered Accountant with over 30 years of financial expertise, has been elevated to executive director & chief financial officer. Sharma has been with the Lemon Tree Group since 2004, playing a pivotal role in M&A activities, capital market transactions, and strategic financial management.
Vishvapreet Singh Cheema, who joined as president in June 2025, will oversee operations, HR, and revenue management. Cheema brings 28 years of hospitality experience from leading brands such as IHG Hotels & Resorts, Oberoi Hotels, Radisson Group, Marriott International, and Carnival UK.
At Fleur Hotels Limited, Saurabh Shatdal will take charge as managing director & CEO, overseeing all operational and business functions. Shatdal’s 27-year career spans capital markets, land acquisitions, and hospitality operations, most recently as MD - Capital Markets & Land and India Head-Retail at Cushman & Wakefield.
Mayank Sharma has been appointed as chief financial officer at Fleur Hotels, bringing over 15 years of expertise in financial management, consultancy, and industry roles.
Sanjiv Jain joins as vice president – projects & engineering, responsible for hotel design, development, and renovation. Jain has 33 years of experience, with previous roles at NBCC Limited and Bloom Hotels.
The company stated that these appointments reflect its commitment to strengthening leadership depth while preparing for the next phase of growth in India’s competitive hospitality sector.
By Manu Vardhan Kannan
Grand Mercure Bengaluru at Gopalan Mall has named Suresh Reddy as its new revenue manager, bringing on board over 14 years of experience with leading hospitality brands in India and abroad. Known for his analytical approach and sharp pricing intelligence, Reddy will oversee revenue strategy, forecasting, and distribution, working closely with sales and marketing to strengthen the hotel’s market position.
Before joining Grand Mercure, Reddy held key roles at properties including Radisson Blu Resort Maldives, Radisson Blu Paschim Vihar in New Delhi, and Radisson Blu Atria in Bengaluru. At the Maldives property, he effectively leveraged advanced forecasting tools and market analytics to fine-tune rate strategies and drive revenue growth.
An alumnus of IIT Roorkee, Reddy combines his expertise in data science and machine learning with practical industry knowledge. His proficiency in platforms such as IDeaS G3, OTA Insight, Power BI, and Tableau equips him to make quick, market-responsive decisions that foster long-term profitability.
Speaking about his appointment, Reddy said, “This is a major milestone in my career. I’m eager to harness data intelligence to fine-tune our revenue strategies, enhance our market presence, and contribute to the hotel’s ongoing success.”
Welcoming him to the leadership team, Ram Shetty, general manager of Grand Mercure Bengaluru at Gopalan Mall, shared, “Suresh's expertise and innovative approach make him a fantastic addition to our leadership team. His experience in revenue optimization and collaborative leadership aligns seamlessly with our dedication to operational excellence and guest satisfaction.”
With his data-driven mindset and strong industry background, Reddy is set to lead the hotel’s revenue strategy towards sustained growth and improved performance.
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