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By Hariharan U
Published on March 30, 2026
Keventers has appointed Shaurya Prabhat as its Chief Executive Officer, marking a new phase of leadership for the heritage brand. He succeeds Agastya Dalmia, who played a key role in bringing the brand back into the spotlight for a new generation of consumers.
An eight-year veteran of the company, Shaurya joined Keventers in 2017 to lead business development when the brand was largely franchise-driven. Over time, he took on wider responsibilities across strategy, operations, marketing, HR, and business excellence, eventually shaping the company’s overall direction.
Before joining Keventers, he worked with The Smart Cube, advising global clients across industries such as retail, banking, pharma, and oil and gas. Academically, he holds a degree from University of London and a master’s from University of Warwick.
Sharing his thoughts on the new role, Shaurya Prabhat said, “I'd like to thank the Board for entrusting me with the responsibility of shaping the company's next phase of growth. What I've learned over eight years is that the mission never really changes: grow the company, grow the brand, and do it with honesty. If you manage your inputs with excellence, the outcomes take care of themselves. I'm extremely excited about the vast opportunities ahead for us.”
As part of his immediate plans, Shaurya is looking to open 70 new outlets over the next year, with a larger goal of significantly scaling the business over the coming years. The brand is also exploring opportunities beyond outlets, including retail, FMCG, quick commerce, and institutional sales, aligning with its broader vision of building a multi-brand food and beverage portfolio.
Keventers is also sharpening its focus on younger consumers, especially Gen Z, by creating products and experiences that connect with their preferences. From menu innovations like waffles and boba to a stronger presence on social media, the brand is adapting to changing consumer behaviour while staying rooted in its legacy.
Commenting on the transition, Agastya Dalmia said, “I have worked alongside Shaurya for over eight years and known him for longer - I have seen how he thinks, how he leads, and how deeply he cares about this brand. He has led almost all significant decisions we have taken over the years and helped us navigate through the most complex of situations – from Covid and restructuring our business model to fundraising and governance. I could not be prouder of what we have built together, and I could not be more confident about what he will build next.”
Founded in 1925, Keventers continues to be one of India’s most recognised food and beverage brands, known for its milkshakes, waffles, and ice creams, with a growing presence across major cities.
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Published on May 28, 2026
United Hospitality Management India has announced the appointment of Ricardo Leal as Vice President Operations – India & Southeast Asia, further strengthening its leadership structure across key growth markets in the region.
Based in India, Ricardo will oversee operational performance across all company-managed properties in India and Southeast Asia. He will report to Deepika Arora while also taking responsibility for Southeast Asia operations under the leadership of Klaus Assmann.
The appointment comes as UHM India continues to expand its footprint across high-growth hospitality markets. The company is focusing on strengthening operational performance, improving guest experiences, and building long-term value for stakeholders as India remains a major focus market for the group.
Ricardo Leal brings more than 20 years of international hospitality leadership experience across luxury and ultra-luxury segments. Over the course of his career, he has worked across multiple global markets with expertise spanning hotel feasibility studies, design planning, pre-opening strategies, repositioning projects, and large-scale operational management.
In his new role, Ricardo will focus on driving operational consistency, improving property performance, and aligning hotel operations with the company’s long-term growth strategy across India and Southeast Asia.
Speaking about the appointment, Deepika Arora described Ricardo’s addition as an important step in the company’s next phase of expansion, highlighting his combination of global experience and operational leadership.
Commenting on his new role, Ricardo Leal shared that he is excited to join UHM during a key growth phase and looks forward to working closely with teams across the region to strengthen operational standards and guest satisfaction.
With this leadership appointment, United Hospitality Management India continues to reinforce its focus on strategic growth, operational excellence, and delivering strong hospitality experiences across its expanding regional portfolio.
Kochi Marriott Hotel has announced the appointment of Sri Ram Kumar V as its new Director of Engineering.
With more than 14 years of experience in hospitality engineering operations, Sri Ram Kumar brings expertise in hotel pre-openings, project management, preventive maintenance, energy conservation, and technical operations across luxury hospitality brands in India and the Middle East.
In his new position, he will lead all engineering and maintenance functions at Kochi Marriott Hotel. His responsibilities will include overseeing preventive maintenance systems, supporting sustainability initiatives, ensuring engineering compliance, and maintaining smooth operational support to strengthen guest experience and hotel efficiency.
He will also collaborate closely with the hotel’s Loss Prevention team on safety protocols and emergency preparedness measures.
Recognised for his technical knowledge and practical leadership approach, Sri Ram Kumar has consistently focused on improving engineering standards, enhancing energy efficiency, and ensuring reliable operational performance throughout his career.
Speaking about his appointment, Sri Ram Kumar shared that he is honoured to join Kochi Marriott Hotel and looks forward to building efficient and sustainable engineering operations while working closely with teams across departments.
With this appointment, Kochi Marriott Hotel continues to strengthen its operational leadership while focusing on reliability, sustainability, and guest-centric service standards.
Hyatt Regency Pune & Residences has announced the promotion of Sakshi Upadhyay as Director of Sales, recognising her strong contribution to business growth and strategic sales leadership within the hospitality industry.
With more than 14 years of experience, Sakshi brings extensive expertise in corporate sales, MICE business, travel partnerships, events, and revenue management. Over the course of her career, she has worked with globally recognised hospitality brands including Hyatt, Hilton, Marriott, The Leela Kempinski, and ITC Sheraton.
Before stepping into her new position, she served as Associate Director of Sales at Hyatt Regency Pune & Residences, where she focused on driving corporate sales strategies across MICE, long-stay business, and key account partnerships. She worked closely with corporate travel managers and procurement teams to create tailored business solutions aligned with client requirements.
Sakshi has earned several recognitions throughout her professional journey. She was awarded Hyatt Sales Leader of the Year for 2021–2022 across Hyatt hotels in India and was also recognised as the Highest Revenue Generator during the COVID-19 period. In addition, she played an important role in securing successful RFP acquisitions and managing large-scale conferences and events. She has also been named Sales Champ of the Year 2025.
An MBA graduate from Symbiosis University, Sakshi is known for combining operational understanding with strong relationship management and strategic planning skills.
In her new role as Director of Sales, she will continue leading sales initiatives, strengthening corporate partnerships, and supporting the hotel’s market growth in the region.
The promotion reflects Hyatt Regency Pune’s continued focus on recognising internal talent and building future leadership within the organisation.
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