Langham to Open Luxury Hotel at Bangkok’s Historic Customs House

Langham to Open Luxury Hotel at Bangkok’s Historic Customs House

By Nithyakala Neelakandan

Published on September 8, 2024

Langham Hospitality Group (LHG) and Rabbit Holdings, an affiliate of BTS Group, are set to transform Bangkok's historic landscape with their latest venture, The Langham, Customs House, Bangkok. Scheduled to open in 2026, this new luxury hotel will be situated in the vibrant Bang Rak District, alongside the Chao Phraya River, and will serve as a symbol of both heritage and modernity.

The centerpiece of this ambitious project will be the city's historic Customs House, an iconic building erected in 1888. This neo-Palladian structure, designed by the renowned architect Joachim Grassi, will undergo meticulous restoration to reclaim its former grandeur. The building, known for its distinctive teak floors, majestic central staircase, and impressive four-story hallway, has a rich history as a gateway to Thailand and has hosted numerous significant events, including royal gatherings.

Adjacent to the restored Customs House will be a former post office, which will be repurposed to house a range of luxury amenities. Additionally, a modern structure will be built to accommodate the hotel’s 78 guest rooms. This blend of historical restoration and contemporary design aims to create a unique hospitality experience that honors the past while embracing the future.

The Langham, Customs House, Bangkok will offer a range of signature elements synonymous with The Langham brand. Guests can look forward to dining at an outpost of T’ang Court, the acclaimed three Michelin-star Cantonese restaurant from The Langham, Hong Kong. The hotel will also feature a distinctive destination bar and an outlet dedicated to serving exquisite pastries. To enhance the guest experience, The Langham's renowned Chuan Spa will provide a variety of rejuvenating treatments and wellness services.

Rabbit Holdings aims to create a world-class hospitality destination while enhancing the cultural and economic significance of the Bang Rak area. Kavin Kanjanapas, Director of Rabbit Holdings, said, "We are thrilled to appoint Langham Hospitality Group to manage the property. The company’s dedication to creating timeless luxury hotels and demonstrated success in heritage conservation makes it the ideal partner to further our vision to set a new standard for luxury hospitality in the region and honour the rich cultural heritage of Customs House and the Bang Rak District."

The Langham, Customs House, Bangkok will include an outpost of The Langham, Hong Kong's three Michelin-starred Cantonese restaurant, T'ang Court, a bar, a pastry outlet, and The Langham's renowned Chuan Spa. This luxury experience will honor the heritage of old Siam, blending traditional Thai elements with Western architecture.

image

LHG CEO, Bob van den Oord, expressed excitement, noting, "The Langham, Customs House, Bangkok exemplifies our strategy of incorporating cultural preservation into hotel development while concurrently creating unparalleled experiences for guests and the communities in which we operate."

This project is part of LHG's commitment to heritage conservation, following other successful restorations like The Langham in Boston, Chicago, and Pasadena.


United Airlines to Add 250+ Aircraft, Introduces New Premium Experiences

United Airlines to Add 250+ Aircraft, Introduces New Premium Experiences

By Manu Vardhan Kannan

Published on March 26, 2026

United Airlines has announced the next phase of its long-term growth plan, with a major fleet expansion and a strong focus on improving customer experience. The airline expects to take delivery of more than 250 new aircraft by April 2028, marking the highest number added by any airline within a two-year period.

This move is aimed at modernising its fleet, introducing new aircraft variants, and bringing in upgraded onboard products across cabins. The plan also includes a refreshed experience for transcontinental travellers, helping United further stand out in the premium travel space.

As part of this expansion, United is introducing its new Airbus A321 “Coastliner” subfleet and A321XLR aircraft. These narrowbody jets will feature widebody-style comfort, including lie-flat seats in United Polaris with direct aisle access. The Coastliner will operate between San Francisco, Los Angeles, and Newark/New York, offering a premium cabin experience on domestic routes along with access to United Polaris lounges.

The airline is also bringing in upgrades to its international fleet. Its Boeing 787-9 aircraft with the new Elevated interior will begin international service on April 22. These aircraft include the United Polaris Studio, offering larger seats with privacy doors, enhanced dining with wine pairings and caviar, wireless charging, Bluetooth connectivity, and large 4K OLED screens.

United’s A321XLR aircraft will offer 32 premium seats, expanding comfort options on shorter international routes. These aircraft are expected to replace older Boeing 757s and will help the airline expand into new destinations in Europe and South America.

For regional connectivity, United is introducing the CRJ450, a redesigned aircraft aimed at providing a more premium experience. Operated by SkyWest, it will connect smaller cities to hubs like Denver and Chicago, featuring a spacious United First cabin and improved interiors.

The airline’s broader growth strategy builds on its “United Next” plan announced in 2021. Since then, United has added new aircraft, upgraded its fleet, increased premium seating, and expanded its workforce significantly.

“For more than a decade, we've invested billions of dollars in our product, service, and technology as part of our plan to be the best brand loyal airline in the world, and the result is that more and more customers are choosing to fly us every day,” said United CEO Scott Kirby. “Today we accelerate our plans and elevate our offerings to the next level, creating an even more consistent, premium onboard experience for every customer and delivering value across every cabin of service.”

“These new planes and products not only complement our fleet and network plans, but they also give our customers more premium amenity and seat choices, whether they bought a basic economy ticket to fly from Chicago to Ft. Wayne or are flying Polaris between San Francisco and Singapore,” said United Executive Vice President and Chief Commercial Officer Andrew Nocella. “United is setting the pace and innovating for our customers at a scope and scale unheard of in aviation history and we're not taking our foot off the gas.”

Alongside new aircraft, United is also enhancing onboard services for all passengers. This includes Starlink Wi-Fi for MileagePlus members, improved in-flight entertainment with seatback screens, better food and beverage options, and updated comfort features like improved blankets and earbuds.

With these additions, United is working towards offering a more consistent and comfortable travel experience across its entire network, while continuing to expand its global reach.


Etihad Airways Expands US Network with Charlotte Route

Etihad Airways Expands US Network with Charlotte Route

By Manu Vardhan Kannan

Published on March 26, 2026

Etihad Airways, the national airline of the United Arab Emirates, has launched its first scheduled service to North Carolina, marking a new addition to its North American network. The inaugural flight arrived at Charlotte Douglas International Airport (CLT) on 20 March and was operated using the airline’s Airbus A350-1000.

With this new route, Etihad connects Charlotte and the wider North Carolina region to its global network via Abu Dhabi. The service is expected to support both passenger travel and cargo movement, while also offering easier access to key destinations across India and Asia.

The Airbus A350-1000, used for this route, is known for its advanced design and fuel efficiency. It features next-generation engines and improved aerodynamics, making it one of the most modern widebody aircraft currently in operation.

Onboard, Etihad offers a comfortable experience across cabins. In Business class, passengers can enjoy fully flat beds, direct aisle access, added privacy, and a premium dining experience. The Economy cabin, with 327 seats, provides good legroom along with personal entertainment systems that support Bluetooth headset pairing. Guests also have access to complimentary Wi-Fi chat services during the flight.

The launch of this service reflects Etihad’s continued effort to expand its network and strengthen connections between the United States and key global destinations, while offering a modern and comfortable travel experience.


Nepal Updates Trekking Rules to Welcome Solo Travellers

Nepal Updates Trekking Rules to Welcome Solo Travellers

By Manu Vardhan Kannan

Published on March 26, 2026

Nepal’s Department of Immigration (DoI) has revised its trekking permit rules, opening up restricted routes to solo foreign travellers. Earlier, these permits were issued only to groups of at least two people, but the new decision now allows individuals to explore these regions under specific conditions.

The change came into effect on Sunday, following requests from tourism stakeholders who felt the earlier rule was limiting visitor numbers and slowing tourism activity. Organisations like the Trekking Agencies' Association of Nepal (TAAN) had been pushing for this update, highlighting how restrictions on solo trekkers were affecting independent travel.

As per the revised guidelines, solo travellers are still required to follow safety protocols. They must be accompanied by a licensed trekking guide, and all trips need to be arranged through a registered trekking agency. According to a notice issued by department spokesperson Tikaram Dhakal, “The facilitating agency will be fully responsible for emergency rescue and logistical arrangements.”

The updated policy applies to restricted areas across 13 districts. These include popular trekking regions such as Upper Mustang, Upper and Lower Dolpa, the Manaslu and Tsum Valley regions in Gorkha, and the Nar and Phu valleys in Manang.

To strengthen safety and monitoring, the department has also set a guide-to-trekker ratio. One guide can now lead up to seven trekkers, a move aimed at improving oversight in remote and challenging terrains.

In addition, the DoI has introduced a digital system for trekking permits. Foreign travellers can now apply online using their valid Nepali visa numbers. Those applying from outside Nepal can use an "Application Submission ID" to pay fees in advance, making the process more convenient.

With this update, Nepal aims to strike a balance between improving access for travellers and ensuring safety, while also supporting tourism growth and creating more opportunities for local employment.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.