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By Nithyakala Neelakandan
Published on September 8, 2024
Langham Hospitality Group (LHG) and Rabbit Holdings, an affiliate of BTS Group, are set to transform Bangkok's historic landscape with their latest venture, The Langham, Customs House, Bangkok. Scheduled to open in 2026, this new luxury hotel will be situated in the vibrant Bang Rak District, alongside the Chao Phraya River, and will serve as a symbol of both heritage and modernity.
The centerpiece of this ambitious project will be the city's historic Customs House, an iconic building erected in 1888. This neo-Palladian structure, designed by the renowned architect Joachim Grassi, will undergo meticulous restoration to reclaim its former grandeur. The building, known for its distinctive teak floors, majestic central staircase, and impressive four-story hallway, has a rich history as a gateway to Thailand and has hosted numerous significant events, including royal gatherings.
Adjacent to the restored Customs House will be a former post office, which will be repurposed to house a range of luxury amenities. Additionally, a modern structure will be built to accommodate the hotel’s 78 guest rooms. This blend of historical restoration and contemporary design aims to create a unique hospitality experience that honors the past while embracing the future.
The Langham, Customs House, Bangkok will offer a range of signature elements synonymous with The Langham brand. Guests can look forward to dining at an outpost of T’ang Court, the acclaimed three Michelin-star Cantonese restaurant from The Langham, Hong Kong. The hotel will also feature a distinctive destination bar and an outlet dedicated to serving exquisite pastries. To enhance the guest experience, The Langham's renowned Chuan Spa will provide a variety of rejuvenating treatments and wellness services.
Rabbit Holdings aims to create a world-class hospitality destination while enhancing the cultural and economic significance of the Bang Rak area. Kavin Kanjanapas, Director of Rabbit Holdings, said, "We are thrilled to appoint Langham Hospitality Group to manage the property. The company’s dedication to creating timeless luxury hotels and demonstrated success in heritage conservation makes it the ideal partner to further our vision to set a new standard for luxury hospitality in the region and honour the rich cultural heritage of Customs House and the Bang Rak District."
The Langham, Customs House, Bangkok will include an outpost of The Langham, Hong Kong's three Michelin-starred Cantonese restaurant, T'ang Court, a bar, a pastry outlet, and The Langham's renowned Chuan Spa. This luxury experience will honor the heritage of old Siam, blending traditional Thai elements with Western architecture.
LHG CEO, Bob van den Oord, expressed excitement, noting, "The Langham, Customs House, Bangkok exemplifies our strategy of incorporating cultural preservation into hotel development while concurrently creating unparalleled experiences for guests and the communities in which we operate."
This project is part of LHG's commitment to heritage conservation, following other successful restorations like The Langham in Boston, Chicago, and Pasadena.
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By Manu Vardhan Kannan
Published on June 30, 2026
The FIFA World Cup 2026 delivered another action-packed day as Argentina defeated Jordan 3-1 in their Group J clash to secure an important victory. In the other Group J fixture, Algeria and Austria played out an entertaining 3-3 draw, with both teams sharing the points after a high-scoring contest.
The tournament has now moved into the Round of 32, where Canada progressed after edging past South Africa by a single goal in a closely fought encounter.
While the on-field action continues to excite football fans, the tournament is also drawing attention for its rising costs. The FIFA World Cup 2026 has become the most expensive World Cup for spectators, with higher ticket and accommodation prices making it increasingly difficult for many fans to attend.
Official ticket prices for the group stage were initially priced at up to $575, a significant increase from the $220 maximum for group-stage tickets at the 2022 FIFA World Cup. FIFA's introduction of a dynamic pricing model, where ticket prices rise with demand, has pushed resale prices even higher.
According to Ticketdata, a ticket price tracking website, the average lowest resale price for upcoming matches stood at around $1,600 on Friday. Tickets for the later stages of the tournament are being sold at even higher prices. Some fans reportedly spent $4,000 for four tickets, excluding travel and accommodation expenses.
The rising costs have sparked concerns that the World Cup is becoming increasingly accessible only to wealthier supporters. Many believe the growing financial barriers are changing the makeup of crowds, reducing opportunities for the traditional fan base that has long been at the heart of football culture.
Published on June 29, 2026
Carnival Cruise Line has unveiled The Next Course, a major culinary initiative that introduces a new collection of restaurants, bars and dining experiences set to debut on Carnival Festivale in 2027, Carnival Tropicale in 2028 and gradually across the cruise line's fleet.
Serving more than six million guests and over 100 million meals annually, Carnival has leveraged its extensive dining insights to create innovative culinary concepts that cater to evolving guest preferences. The initiative was unveiled during an immersive event in New Orleans hosted by Chief Culinary Officer Emeril Lagasse, offering a preview of the cruise line's future dining experiences.
Commenting on the announcement, Christine Duffy, President of Carnival Cruise Line, said, "Our approach to dining combined with our team's amazing service is a driving force behind Carnival's success. Our latest culinary adventure marks a bold step forward to give guests an unforgettable experience with a variety of new vibrant flavors fleetwide."
Among the new specialty dining venues is Emeril's Coastal Seafood, showcasing coastal-inspired cuisine curated by Emeril Lagasse. Guests can also experience Uku Lei Lei, serving Hawaiian specialties alongside Asian classics, while Fetaccine will offer Mediterranean-inspired dishes blending Italian favourites with Greek flavours. Le Bistro Musicale, exclusive to Carnival Festivale, will bring together classic French cuisine in a relaxed, music-inspired Parisian setting.
Carnival Festivale will also introduce several new bar concepts, including The Spark, a vibrant lounge featuring live entertainment and music-inspired cocktails; Mix, where guests can customise their own cocktails with creative flavour combinations; and Festival Grounds Coffee & Bar, serving specialty coffees and handcrafted beverages throughout the day.
Beyond the new venues, The Next Course includes several fleetwide dining enhancements. Guests can look forward to refreshed menus in the Main Dining Room for breakfast, brunch and dinner, updated offerings at Lido Marketplace, including a new Lido Family Menu for children, and rotating daily specials at BlueIguana Cantina.
The cruise line is also introducing Bagels @ Sea, serving freshly baked bagels with a variety of toppings, alongside an upgraded Chef's Table experience featuring regionally inspired multi-course menus. New pop-up concepts, including Fruity & Frosted Breakfast Bars and Ice Cream & Milkshake Bars, will debut on Excel-class ships, while additional pop-up experiences will roll out across the fleet.
To further enhance convenience, Carnival will expand grab-and-go options with mobile coffee ordering and pickup services, while introducing Express Dining in the Main Dining Room to provide guests with faster and more flexible dining experiences.
With The Next Course, Carnival Cruise Line continues to elevate its onboard hospitality by combining innovative dining concepts, immersive culinary experiences and greater convenience, offering guests even more ways to enjoy memorable moments at sea.
Radisson Hotel Group has unveiled a new industry report highlighting the transformation of healthcare meeting planning from operational event management to a strategic discipline focused on improving scientific exchange, decision-making, and measurable healthcare outcomes.
The report is based on insights from the Radisson Hotel Group Knowledge Exchange: Healthcare Planning, Design and Strategy Summit, held in Florence, Italy. The two-day event brought together 75 experts from the pharmaceutical, healthcare agency, and venue production sectors to explore the future of healthcare meeting design through collaborative workshops and practical sessions.
According to the report, healthcare meetings are increasingly being recognised as strategic communication platforms rather than standalone events. It emphasises the need for structured methodologies, intelligent workflows, and continuous improvement to deliver greater value for stakeholders.
Muriel Poulenc, Senior Director, Sales Strategy at Radisson Hotel Group, said, "Healthcare meetings are no longer simply logistical exercises, they are strategic communication platforms that can drive measurable educational, scientific, and organizational outcomes. Across the industry, we are seeing growing recognition that better outcomes require more than flawless execution. They require structured design, integrated workflows, and a more deliberate approach to how meetings are planned, delivered, and measured. The organizations embracing this shift will be best positioned to create meaningful impact."
The report highlights the growing professionalisation of healthcare meeting planning as regulatory requirements, stakeholder expectations, and organisational complexity continue to evolve. It calls for shared methodologies and standardised frameworks that improve meeting effectiveness, compliance, and stakeholder engagement.
Another key finding is the changing role of healthcare meeting planners. Rather than serving solely as event coordinators, planners are increasingly becoming strategic decision architects who align stakeholders, streamline workflows, and support better organisational decision-making throughout the planning process.
The report also explores the role of artificial intelligence in healthcare meetings. While AI adoption across the industry continues to grow, Radisson Hotel Group notes that technology alone cannot solve planning challenges. Instead, organisations need better-integrated systems, governance models, and structured workflows to maximise AI's potential.
To improve efficiency, the report recommends adopting methodologies such as Lean Six Sigma, Agile, and Sprint thinking to reduce process inefficiencies and improve collaboration. It also introduces the Meeting Flow Efficiency Ratio (MFER), a framework designed to measure the balance between productive planning activities and reactive work, helping organisations create more efficient planning processes.
The findings further reveal that 66% of healthcare professionals change their clinical practice or prescribing behaviour after participating in industry-sponsored symposia, reinforcing the significant impact well-designed healthcare meetings can have on professional decision-making and patient outcomes.
A panel featuring senior leaders from Inizio Engage XD, MCI, Emota, and Open Audience supported the report's conclusions, noting that while investment and participation in healthcare meetings remain strong, traditional meeting formats have not evolved at the same pace as changing industry expectations and technological advancements.
Radisson Hotel Group concludes that the future of healthcare meetings will depend on combining structured methodologies, intelligent orchestration, and strategic design to create more measurable, scalable, and impactful engagement across the healthcare ecosystem.
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