Leadership Change at WTTCII: Deep Kalra Takes the Helm for 2024-2025 Term

Leadership Change at WTTCII: Deep Kalra Takes the Helm for 2024-2025 Term

By Author

Published on December 14, 2023

In a significant announcement, the World Travel and Tourism Council, India Initiative (WTTCII), has appointed Deep Kalra, Founder & Chairman of MakeMyTrip India Pvt. Ltd, as Chairperson and Dr. Jyotsna Suri, Chairperson & Managing Director of the Lalit Suri Hospitality Group, as Vice Chairperson for the upcoming term from 2024 to 2025.

Deep Kalra expressed his respect for WTTCII's distinguished heritage and visionary initiatives, emphasizing the organization's commendable 23-year legacy. Kalra highlighted the importance of collaborating with states, citing their active engagement with the Goa Tourism Board and a recently formalized strategic MoU with the Government of West Bengal to craft a comprehensive marketing and PR roadmap. He stressed the need for impactful partnerships with states and active collaboration to contribute insights to the central government's priorities, aligning with Prime Minister Modi and the Ministry of Tourism initiatives.

Dr. Jyotsna Suri reflected on the evolution of India's tourism landscape since the inception of WTTCII in 2000. She commended the substantial progress made under the guidance of Prime Minister Narendra Modi and the Ministry of Tourism, emphasizing the organization's commitment to contributing to the ongoing tourism revolution. Dr. Suri highlighted the recent whitepaper, 'Policy Reforms for Indian Hotel and Hospitality Sector,' calling upon states to streamline business environments, foster increased investments, employment, and local livelihood opportunities.

The leadership change sees Deep Kalra taking over from Dinesh Khanna, Executive Director of Eastern International Hotels Ltd, who served as Chairman of WTTCII for the 2022-2023 term. The appointments aim to leverage the collective expertise within the membership base to elevate tourism initiatives, especially at the state level. WTTCII's emphasis on advancing tourism initiatives within states aligns with their goal of stimulating local tourism economies.

In related developments, former Union Secretary of Tourism and Secretary General of WTTCII, Sujit Banerjee, has joined the Advisory Board of the GSTC India Working Group. Banerjee expressed enthusiasm for advancing India's tourism sustainability agenda, aiming to position the country as a global focal point for sustainability initiatives through collaborative efforts.

As Deep Kalra assumes the role of Chairperson and Dr. Jyotsna Suri takes on the responsibilities of Vice Chairperson, WTTCII looks forward to continued contributions to India's tourism growth and sustainability. The organization remains committed to fostering partnerships, streamlining policies, and supporting initiatives that enhance the overall tourism landscape in India.


Sheraton Grand Bangalore Hotel Appoints K.L. Ramakrishnan as Director of Engineering

Sheraton Grand Bangalore Hotel Appoints K.L. Ramakrishnan as Director of Engineering

By Hariharan U

Published on April 10, 2026

Sheraton Grand Bangalore Hotel at Brigade Gateway has announced the appointment of K.L. Ramakrishnan as Director of Engineering, further strengthening its operational and technical leadership.

With over 14 years of experience in hospitality engineering, Ramakrishnan brings deep expertise in technical operations, project management, and sustainability-driven initiatives. In his new role, he will oversee the hotel’s engineering functions, including maintenance of plant and machinery, energy management, safety systems, and infrastructure efficiency.

He will also play a key role in ensuring seamless operations across all technical areas while enhancing guest comfort and maintaining high standards of operational excellence.

Prior to joining Sheraton Grand Bangalore, he served as Director of Engineering at Taj Skyline Ahmedabad, where he led engineering operations for a luxury property. His professional journey also includes key roles with leading hospitality brands such as Marriott International, Accor, The Leela Hotels & Resorts, and The Lalit.

Notably, he has managed multi-property engineering operations at Courtyard by Marriott and Fairfield by Marriott, showcasing his capability in handling large-scale and complex hospitality environments.

Over the course of his career, Ramakrishnan has led several major projects, including plant upgrades, energy optimisation initiatives, and post-pandemic restoration of critical engineering systems. His expertise spans HVAC systems, fire and life safety, water treatment, and preventive maintenance, with a strong focus on sustainability practices such as energy conservation and efficient resource management.

Welcoming him to the team, Sushma Khichar said, “We are pleased to welcome Ramakrishnan to the team. His deep technical expertise, hands-on approach, and proven track record in managing complex engineering operations will be instrumental in maintaining our high standards of efficiency, safety and guest comfort.”

With his extensive technical knowledge and leadership experience, the hotel aims to further strengthen its engineering capabilities and continue delivering seamless guest experiences.


Ayan Halder Appointed Hotel Manager at The Lalit Great Eastern Kolkata

Ayan Halder Appointed Hotel Manager at The Lalit Great Eastern Kolkata

By Hariharan U

Published on April 10, 2026

The Lalit Great Eastern Kolkata has announced the appointment of Ayan Halder as its new Hotel Manager, bringing over 16 years of experience in luxury hospitality operations and guest experience management.

In his new role, Halder will oversee the hotel’s overall operations, with a strong focus on enhancing guest experiences, strengthening operational excellence, and driving service innovation at one of Kolkata’s most iconic heritage hospitality destinations.

Prior to this appointment, he held key leadership roles with Marriott International, most recently serving as Unit Head – Property Leader in Kochi. He also worked as Director of Rooms Operations at Courtyard by Marriott Bengaluru Hebbal, where he played a pivotal role in driving guest satisfaction, improving operational efficiency, and enhancing revenue performance across departments.

His professional journey also includes experience with globally renowned hospitality brands such as Taj Hotels and The Oberoi Group. Across these roles, Halder has built a strong reputation for delivering guest-centric service, developing high-performing teams, and driving operational innovation.

Recognised for his contributions to the industry, he has received several accolades, including the Hotelier of the Year – Head of Accommodation at the BW Hotelier Awards 2023, along with multiple recognitions for achieving exceptional guest experience scores and operational performance.

Commenting on his appointment, Halder said, “It is an honour to join The Lalit Great Eastern Kolkata, a property that holds immense historical and cultural significance in the city’s hospitality landscape. I look forward to working closely with the team to deliver memorable guest experiences, strengthen operational excellence, and optimize revenue performance while preserving the hotel’s rich heritage. I am also committed to upholding the strong Diversity, Equity and Inclusion ethos that The LaLiT stands for, fostering an environment where every team member feels respected, valued, and empowered.”

An alumnus of Institute of Hotel Management Kolkata, he also holds an MBA from Indian School of Business Management Kolkata, further strengthening his expertise in hospitality leadership and business strategy.

With his extensive operational experience and passion for service excellence, Ayan Halder’s appointment is expected to further reinforce the hotel’s position as one of Kolkata’s most distinguished hospitality destinations.


W Goa Appoints Nishal Seebaluck as General Manager

W Goa Appoints Nishal Seebaluck as General Manager

By Hariharan U

Published on April 9, 2026

W Goa has announced the appointment of Nishal Seebaluck as its new General Manager, further strengthening its leadership team in the luxury hospitality space.

With over 18 years of experience across ultra-luxury hotels and destination resorts in India, Mauritius, and Morocco, Nishal brings a strong blend of operational expertise, strategic thinking, and guest-centric leadership. Known for elevating brand positioning and driving performance, he has consistently delivered impactful results in competitive luxury markets.

An alumnus of the Oberoi Centre of Learning and Development, Nishal began his career in finance at The Oberoi Beach Resort before transitioning into operations, where he discovered his passion for hospitality. Over the years, he has held key leadership roles across renowned properties including The Oberoi Marrakech and The Ritz-Carlton Bangalore.

During his tenure, he played a pivotal role in strengthening brand identity, enhancing profitability, and driving market-leading performance. His contributions have also been instrumental in achieving industry recognition, including awards such as Travel + Leisure India’s Best Awards and global rankings by Condé Nast Traveler and TripAdvisor.

Most recently serving as Hotel Manager at The Ritz-Carlton, Bangalore, Nishal now steps into his new role at W Goa, where he is expected to lead the property’s operations, enhance guest experiences, and further strengthen its position as a leading luxury lifestyle destination.

Beyond his professional journey, Nishal is known for his passion for travel, food, and cultural exploration, bringing a creative and globally inspired perspective that aligns seamlessly with W Goa’s bold and expressive identity.

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