Leadership Change at WTTCII: Deep Kalra Takes the Helm for 2024-2025 Term

Leadership Change at WTTCII: Deep Kalra Takes the Helm for 2024-2025 Term

By Author

Published on December 14, 2023

In a significant announcement, the World Travel and Tourism Council, India Initiative (WTTCII), has appointed Deep Kalra, Founder & Chairman of MakeMyTrip India Pvt. Ltd, as Chairperson and Dr. Jyotsna Suri, Chairperson & Managing Director of the Lalit Suri Hospitality Group, as Vice Chairperson for the upcoming term from 2024 to 2025.

Deep Kalra expressed his respect for WTTCII's distinguished heritage and visionary initiatives, emphasizing the organization's commendable 23-year legacy. Kalra highlighted the importance of collaborating with states, citing their active engagement with the Goa Tourism Board and a recently formalized strategic MoU with the Government of West Bengal to craft a comprehensive marketing and PR roadmap. He stressed the need for impactful partnerships with states and active collaboration to contribute insights to the central government's priorities, aligning with Prime Minister Modi and the Ministry of Tourism initiatives.

Dr. Jyotsna Suri reflected on the evolution of India's tourism landscape since the inception of WTTCII in 2000. She commended the substantial progress made under the guidance of Prime Minister Narendra Modi and the Ministry of Tourism, emphasizing the organization's commitment to contributing to the ongoing tourism revolution. Dr. Suri highlighted the recent whitepaper, 'Policy Reforms for Indian Hotel and Hospitality Sector,' calling upon states to streamline business environments, foster increased investments, employment, and local livelihood opportunities.

The leadership change sees Deep Kalra taking over from Dinesh Khanna, Executive Director of Eastern International Hotels Ltd, who served as Chairman of WTTCII for the 2022-2023 term. The appointments aim to leverage the collective expertise within the membership base to elevate tourism initiatives, especially at the state level. WTTCII's emphasis on advancing tourism initiatives within states aligns with their goal of stimulating local tourism economies.

In related developments, former Union Secretary of Tourism and Secretary General of WTTCII, Sujit Banerjee, has joined the Advisory Board of the GSTC India Working Group. Banerjee expressed enthusiasm for advancing India's tourism sustainability agenda, aiming to position the country as a global focal point for sustainability initiatives through collaborative efforts.

As Deep Kalra assumes the role of Chairperson and Dr. Jyotsna Suri takes on the responsibilities of Vice Chairperson, WTTCII looks forward to continued contributions to India's tourism growth and sustainability. The organization remains committed to fostering partnerships, streamlining policies, and supporting initiatives that enhance the overall tourism landscape in India.


Pincode Bungalow Brings Chef Kunal Kapur’s UAE-Acclaimed Format Home to India

Pincode Bungalow Brings Chef Kunal Kapur’s UAE-Acclaimed Format Home to India

By Hariharan U

Published on March 4, 2026

After establishing a strong presence in the UAE, Pincode now marks its India debut with the launch of Pincode Bungalow, the brand’s first Indian flagship by Kunal Kapur. Choosing Vagator for its layered cultural character and design-forward appeal, the chef-led concept brings its geographically inspired dining philosophy back home.

At the heart of Pincode lies a menu structured around India’s postal codes, tracing flavours from Indore’s Sarafa Bazaar and Old Delhi’s Dilli-6 to Kolkata’s cabin cafés, Champaran’s sealed-handis and coastal Tamil kitchens. Alongside crowd favourites, the kitchen spotlights dishes such as Dubki Aloo with Bedmi Poori, Nizami Handi, Nadru Kofta and Champaran Meat, using techniques like dum cooking, dhungar smoking, charcoal grilling and fermentation. Personal family recipes from Chef Kunal and Corporate Chef Sadiya Khan add a layer of memory to the mapped culinary narrative.

Set within a restored Portuguese bungalow, the space unfolds in three distinct zones. Indiroom revisits Indian breakfast traditions in collaboration with Caarabi Coffee Roasters, while Baar-Bar, developed with mixologist Mukesh Patwal, presents nostalgic cocktails paired with a dedicated chakhna menu. The design preserves the home’s original character, blending whitewashed walls and timber rafters with subtle contemporary detailing.

With Pincode Bungalow, we wanted to create a flagship that truly belongs… Three moods, one home,” said Chef Kunal Kapur, Founder & Chef.


DoubleTree by Hilton Bengaluru Airport Appoints Sanu Sadanandan as General Manager

DoubleTree by Hilton Bengaluru Airport Appoints Sanu Sadanandan as General Manager

By Hariharan U

Published on February 28, 2026

DoubleTree by Hilton Bengaluru Airport has announced the appointment of Sanu Sadanandan as General Manager, bringing more than two decades of operational and commercial leadership experience to the property. As India’s largest DoubleTree by Hilton, the hotel plays a strategic role within the brand’s national portfolio.

In his new capacity, Sadanandan will steer overall strategy and daily operations, focusing on business expansion while safeguarding the brand’s globally recognised service benchmarks. His mandate spans complete operational oversight, enhancing guest experiences, strengthening revenue performance, leading sales and marketing initiatives, and cultivating a results-driven team culture.

A seasoned hospitality professional, he brings extensive expertise in hotel operations, revenue optimisation, business development and talent management. Under his leadership, the hotel aims to reinforce its positioning as a preferred airport address by introducing innovative food and beverage offerings and advancing sustainable operating practices, while continuing to deliver DoubleTree’s signature warm hospitality.

Commenting on his appointment, Sadanandan said, “It’s an honour to lead the team at DoubleTree by Hilton Bengaluru Airport, a landmark property in Hilton’s India portfolio. We’ll prioritize seamless operations for business and transit travelers, leveraging our prime airport connectivity to boost occupancy, revenue streams, and guest satisfaction through efficient service and strategic partnerships.”

Prior to this role, he served as Head of MICE Sales at ITC Hotels in Gurugram and as General Manager at Renaissance Hotel Lucknow. His earlier assignments include Director of Operations at Le Méridien Gurugram and leadership roles across Marriott International.

With this leadership transition, DoubleTree by Hilton Bengaluru Airport reinforces its focus on operational excellence, commercial performance and guest-centric service in one of India’s key aviation hubs.


Grand Hyatt Kochi Bolgatty Appoints Rahul Chaudhary as Director of Operations

Grand Hyatt Kochi Bolgatty Appoints Rahul Chaudhary as Director of Operations

By Hariharan U

Published on February 27, 2026

Grand Hyatt Kochi Bolgatty has appointed Rahul Chaudhary as Director of Operations, reinforcing its leadership team as the waterfront property continues to strengthen its positioning as a leading luxury urban resort in South India.

In his new role, Rahul will oversee daily hotel operations, collaborating across departments to elevate guest experiences, streamline operational efficiencies and support growth across leisure, MICE and culinary segments. His mandate includes enhancing service delivery standards while ensuring consistent performance across key business verticals.

With over 20 years of experience in premium and luxury hospitality, Rahul brings strong operational depth across both resort and city hotel environments. A Hotel Management graduate from the Asia Pacific Institute of Management, Ahmedabad, he began his hospitality journey in 2007 and has since developed expertise in food and beverage operations, large-scale events and multi-departmental leadership.

Rahul started his career with Hyatt in 2010 at Grand Hyatt Goa and went on to hold key positions at Park Hyatt Goa Resort and Spa and Park Hyatt Hyderabad. Across these assignments, he contributed to strengthening operational consistency, enhancing service benchmarks and managing high-profile dining and event experiences.

He has also served in senior operational roles at Conrad Pune and The Westin Mumbai Powai Lake, where he managed diverse business segments while balancing guest satisfaction, team engagement and commercial performance.

Known for his grounded and people-first leadership style, Rahul believes that empowered teams and thoughtful execution form the foundation of great hospitality, an approach influenced by his upbringing in Rajasthan and a family background rooted in education and agriculture.

With this appointment, Grand Hyatt Kochi Bolgatty continues to invest in experienced leadership as it builds on its reputation for elevated service, distinctive dining and large-format events in Kerala’s growing luxury hospitality market.

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