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By Author
Published on December 14, 2023
In a significant announcement, the World Travel and Tourism Council, India Initiative (WTTCII), has appointed Deep Kalra, Founder & Chairman of MakeMyTrip India Pvt. Ltd, as Chairperson and Dr. Jyotsna Suri, Chairperson & Managing Director of the Lalit Suri Hospitality Group, as Vice Chairperson for the upcoming term from 2024 to 2025.
Deep Kalra expressed his respect for WTTCII's distinguished heritage and visionary initiatives, emphasizing the organization's commendable 23-year legacy. Kalra highlighted the importance of collaborating with states, citing their active engagement with the Goa Tourism Board and a recently formalized strategic MoU with the Government of West Bengal to craft a comprehensive marketing and PR roadmap. He stressed the need for impactful partnerships with states and active collaboration to contribute insights to the central government's priorities, aligning with Prime Minister Modi and the Ministry of Tourism initiatives.
Dr. Jyotsna Suri reflected on the evolution of India's tourism landscape since the inception of WTTCII in 2000. She commended the substantial progress made under the guidance of Prime Minister Narendra Modi and the Ministry of Tourism, emphasizing the organization's commitment to contributing to the ongoing tourism revolution. Dr. Suri highlighted the recent whitepaper, 'Policy Reforms for Indian Hotel and Hospitality Sector,' calling upon states to streamline business environments, foster increased investments, employment, and local livelihood opportunities.
The leadership change sees Deep Kalra taking over from Dinesh Khanna, Executive Director of Eastern International Hotels Ltd, who served as Chairman of WTTCII for the 2022-2023 term. The appointments aim to leverage the collective expertise within the membership base to elevate tourism initiatives, especially at the state level. WTTCII's emphasis on advancing tourism initiatives within states aligns with their goal of stimulating local tourism economies.
In related developments, former Union Secretary of Tourism and Secretary General of WTTCII, Sujit Banerjee, has joined the Advisory Board of the GSTC India Working Group. Banerjee expressed enthusiasm for advancing India's tourism sustainability agenda, aiming to position the country as a global focal point for sustainability initiatives through collaborative efforts.
As Deep Kalra assumes the role of Chairperson and Dr. Jyotsna Suri takes on the responsibilities of Vice Chairperson, WTTCII looks forward to continued contributions to India's tourism growth and sustainability. The organization remains committed to fostering partnerships, streamlining policies, and supporting initiatives that enhance the overall tourism landscape in India.
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By Manu Vardhan Kannan
Published on June 12, 2026
Holiday Inn Gurugram Sector 90 has announced the appointment of Milan Rawal as its new Human Resources Manager. Bringing over nine years of experience in hospitality human resources, Milan joins the hotel with a strong background in people management and HR operations.
Over the course of her career, she has worked with several hospitality organisations including Foodlink F&B Holdings Ltd., Hyatt Regency Gurgaon, Hyatt Place Hampi and Goan Recreation Clubs Pvt. Ltd., gaining experience across various aspects of human resource management.
In her new role, Milan will be responsible for overseeing the hotel's overall HR function. Her responsibilities will include talent acquisition, payroll management, employee relations, workforce planning and budgeting, employee engagement initiatives, learning and development programmes, as well as ensuring compliance with HR policies and labour laws.
Milan holds a PGDM from MIT University and a Master of Commerce degree from S.S. Dempo College of Commerce & Economics.
Outside her professional commitments, she enjoys playing badminton, travelling and spending time with her family.
Commenting on the appointment, Rishabh Jain, General Manager of Holiday Inn Gurugram Sector 90, said, "We are delighted to welcome Milan to our leadership team. Her strong HR expertise and people-centric approach will play a key role in strengthening our workplace culture and supporting the hotel's continued growth."
Sharing her thoughts on joining the hotel, Milan Rawal said, "I am excited to join Holiday Inn Gurugram Sector 90 and look forward to contributing towards building a positive and engaging work environment while supporting the team's growth and success."
Astera Ventures, an India-based advisory firm that supports high-growth emerging companies through strategic consulting and investments, has announced the appointment of Prashant Hoskoté as a Non-Executive Director on its Board.
With over 35 years of experience in customer experience and quality leadership, Hoskoté joins the board at a key stage in Astera Ventures' growth journey. His appointment is expected to further strengthen the company's leadership and governance as it continues to expand its role in the global hospitality sector.
Astera Ventures is a key shareholder in Sunday Proptech, a hospitality owning and operating platform focused on developing and scaling hotels under PRISM, the parent company of OYO, Townhouse, SUNDAY and other hospitality brands worldwide. Sunday Proptech currently owns and operates 38 hotels across the United States and is actively pursuing expansion opportunities across the US, India and Europe. The platform brings together hospitality operations, real estate partnerships and brand-led growth to deliver quality guest experiences at scale.
Speaking about his new role, Prashant Hoskoté said, "I look forward to enabling strong governance and providing the right steer as Astera Ventures grows its portfolio and its key investment Sunday Proptech builds its next phase of growth in global hospitality. Astera Ventures plays an important role in this journey, and I am excited to contribute at the board level."
Hoskoté currently serves as the CEO of PH Factor, a board advisory and organisational excellence consulting practice based in Delhi NCR. Prior to this, he was President – Global Engagements at Striking Ideas. Over the course of his career, he has held several leadership positions, including Senior Director – Quality, Service Excellence, and Innovation at Max India Group, along with key roles at Mashreq Bank, Standard Chartered Bank and the Taj Group of Hotels.
He started his professional journey with Qimpro Consultants, the Indian affiliate of Juran Institute Inc., USA.
Beyond his corporate leadership experience, Hoskoté has contributed significantly to the quality and excellence ecosystem. He has served on the National Board for Quality Promotion at the Quality Council of India, held the position of Vice-Chair of ASQ's Quality Management Division – Global (Asia and Australia), and chaired ASQ's Organizational Excellence Technical Committee. In 2014, he was recognised among the "50 Most Talented Quality Professionals" at the World Quality Congress. He is also a published author and an international speaker.
By Hariharan U
Published on June 11, 2026
Holiday Inn Gurugram Sector 90 has announced the appointment of Milan Rawal as its new Human Resources Manager.
Milan brings over nine years of progressive experience in hospitality human resources, having worked with reputed organisations such as Foodlink F&B Holdings Ltd., Hyatt Regency Gurgaon, Hyatt Place Hampi, and Goan Recreation Clubs Pvt. Ltd.
In her new role, she will oversee the hotel’s entire human resources function, including talent acquisition, payroll management, employee relations, workforce planning and budgeting, employee engagement, learning and development, as well as compliance with HR policies and labour laws.
Academically, she holds a PGDM from MIT University and a Master of Commerce degree from S.S. Dempo College of Commerce & Economics.
Speaking on the appointment, Rishabh Jain, General Manager of Holiday Inn Gurugram Sector 90, said, “We are delighted to welcome Milan to our leadership team. Her strong HR expertise and people-centric approach will play a key role in strengthening our workplace culture and supporting the hotel’s continued growth.”
Milan Rawal shared, “I am excited to join Holiday Inn Gurugram Sector 90 and look forward to contributing towards building a positive and engaging work environment while supporting the team’s growth and success.”
Outside of work, she enjoys playing badminton, travelling, and spending time with her family
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