LG Debuts AI-Powered Door-Type Service Robot for Hospitality and Healthcare

LG Debuts AI-Powered Door-Type Service Robot for Hospitality and Healthcare

By Nishang Narayan

Published on June 29, 2024

LG Business Solutions USA has unveiled its latest innovation, the LG CLOi ServeBot, an autonomous door-type service robot designed to enhance delivery services in hospitality and healthcare settings. Featuring a four-door design with substantial interior storage and six wheels with independent suspension, the CLOi ServeBot (model LDLIM31) is engineered to efficiently perform simple, repetitive delivery tasks, easing the workload of busy staff.

“Our newest service robot brings a new level of functionality and flexibility to the hospitality and healthcare channels,” said Mike Kosla, senior vice president, LG Business Solutions USA. “Featuring advanced platform technologies that include AI, communications, and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations. The introduction of a door-type service robot reinforces our commitment to constantly innovate in ways that bring meaningful new benefits to our customers.”

image

Advanced Features for Optimized Performance

The new CLOi ServeBot was introduced at the HITEC 2024 hospitality technology trade show, bolstering LG’s portfolio of advanced AI robots and robot control solutions. This innovation aligns with LG's strategic expansion into delivery and logistics services.

The CLOi ServeBot’s four internal compartments can each hold up to 30kg, making it capable of multiple deliveries or collections. It comfortably accommodates up to 32 standard-sized 12-ounce coffee cups, with adjustable shelving to fit various item sizes. Tailored for indoor use in hospitality and healthcare environments, the robot utilizes elevators to move between floors, ensuring expanded operational coverage.

The ServeBot’s six wheels with independent suspension provide excellent stability, enabling it to transport beverages over uneven surfaces without spillage. For user convenience, the robot’s doors can open and close automatically during operation. Camera sensors inside the compartments detect when items have been removed, and an AI algorithm ensures safe navigation around obstacles, optimal route determination, and communication with up to 20 other CLOi ServeBots to maximize efficiency and avoid collisions.

Enhanced User Interaction and Monitoring

Equipped with a front-facing 10.1-inch display, the CLOi ServeBot doubles as a mobile advertising platform, with content easily uploaded via the LG CLOi Cloud Station or CMS mobile app. The robot can also escort customers to destinations and provide voice guidance for sight-impaired users. Real-time monitoring of the robot's status, along with paging and scheduling functions, are available through the LG CLOi Cloud Station.

image

Commitment to Innovation

With extensive experience in the robotics industry, LG continues to provide versatile robot solutions for diverse environments, including airports, hotels, hospitals, and warehouses. The company is developing a comprehensive suite of solutions to manage the entire distribution process, from supplying robots to facilitating last-mile delivery of ordered products.

About LG Business Solutions USA

The LG Electronics USA Business Solutions division serves commercial customers in the U.S. lodging and hospitality, digital signage, systems integration, healthcare, education, government, and industrial markets. LG Business Solutions USA offers cutting-edge commercial displays, robots, and electric vehicle charging stations, supported by a dedicated engineering and customer support team. For more information, please visit www.LGSolutions.com.


Modwin Sets the Standard for Hospitality Wi-Fi and AV Integration in India

Modwin Sets the Standard for Hospitality Wi-Fi and AV Integration in India

By Author

Published on April 20, 2025

Technology is more than a convenience in today’s fast-paced hospitality industry. It’s a game changer. With guests expecting flawless Wi-Fi, captivating audio-visual experiences, and dynamic digital signage, staying ahead of the curve is no longer optional; it’s essential. 

Enter Modwin Networks, India’s top choice for cutting-edge hospitality technology solutions. Specialising in Managed Wi-Fi Services and AV integration, Modwin is transforming how hotels deliver exceptional, seamless, and immersive guest experiences. By focusing on reliable infrastructure and intuitive systems, Modwin makes technology an integral part of hospitality rather than just an add-on.

Connectivity is the New Comfort

From business travellers checking into city hotels to leisure guests at sprawling resorts, one expectation remains universal: fast, reliable, and seamless internet. Yet, many properties still rely on outdated, patchwork solutions that frustrate guests and strain operations.
Modwin solves this with its Managed Wi-Fi Services, custom-built for the hospitality sector. Designed to cover guest rooms, lobbies, meeting spaces, and back-of-house operations, Modwin’s Wi-Fi systems offer consistent coverage, intelligent bandwidth allocation, and secure access — all through a monthly subscription model that eliminates heavy capital expenditure. The service includes 24/7 NOC support, cyber law compliance, and end-to-end system maintenance.
The result? Happy guests, lower costs, and worry-free connectivity.

From Lobbies to Boardrooms- AV That Enhances Every Moment 

In today’s hospitality environments, audio-visual experiences define the guest journey. Whether it’s the welcoming ambience in the lobby, digital signage that directs guests to a banquet, or a high-stakes board meeting that demands flawless AV, technology plays a central role.

Modwin’s hospitality-centric AV integration includes:

•    Digital Signage and LED Walls for guest information, promotions, and ambience
•    Professional Audio Systems with customizable background music across multiple zones
•    Boardroom and Meeting Room Integration with wireless projection and HD conferencing
•    Touch-Panel Control Systems for easy media and lighting control by hotel staff
•    Projection Mapping and AV for Events, turning weddings, galas, and MICE conferences into memorable spectacles

image

Modwin is Unique

There are many technology providers in the market, but none like Modwin. What truly sets them apart is their hospitality-first mindset.
While most vendors offer off-the-shelf systems, Modwin works hand-in-hand with hotel General Managers, Operations Heads, and IT teams to tailor solutions that fit the unique rhythm, challenges, and identity of each property.

•    Wi-Fi portals customised with hotel branding
•    Audio and visual scenes adjusted to match daily service flow
•    Systems designed for remote access, multi-property management, and easy training

India’s No.1 Partner in Hospitality Technology

Modwin doesn’t just provide technology — They understand hospitality, which is why they are the preferred choice for top hotel brands such as Marriott, Hyatt, Radisson, Lemon Tree, and Fortune.
Their single-vendor model for both Wi-Fi and AV ensures faster deployment, seamless service, and better accountability.

With over a decade of experience, a footprint across India and international markets, and partnerships with global tech leaders, Modwin is widely regarded as India’s most reliable and innovative hospitality tech partner.
They are not only setting benchmarks — They are redefining what’s possible.

In an evolving hospitality landscape, the best hotels invest in technology that works seamlessly. As Mr.Vinod Vattekat, Founder and Managing Director, says, "True hospitality is in the details. We make sure everything works seamlessly, so your guests only experience perfection."

For a consultation, visit www.modwin.com.Contact sales@modwin.com

Choose Modwin for technology that elevates every guest experience.


Integrated Tech for Hospitality: Why Modwin is the Smart Choice for Modern Hotels

Integrated Tech for Hospitality: Why Modwin is the Smart Choice for Modern Hotels

By Author

Published on April 10, 2025

As the hospitality industry rapidly evolves in the digital age, one thing has become abundantly clear: seamless, integrated technology is no longer a luxury but a necessity. Today’s guests are not just looking for plush accommodations but for efficient, safe, and intelligent systems that enhance every aspect of their stay. From the moment they check in to the services they enjoy, technology is integral to the modern hospitality experience.

At the forefront of this transformation is Modwin Networks Pvt Ltd, a Mumbai-based technology solutions provider that has been delivering comprehensive, end-to-end infrastructure for the hospitality sector. With its strong reputation in areas such as IT, AV, Security, Fire Safety, Smart Building Management, and Voice Systems, Modwin is emerging as the go-to partner for modern hotels.

A Legacy of Innovation and Expertise

Founded by Mr. Vinod Vattekatt, Modwin Networks brings over one and a half decades of expertise in creating integrated, intelligent solutions that meet the unique demands of the hospitality industry. Mr. Vattekatt’s vision was to build a company that would provide not just services but partnerships that help shape the future of hotel operations. Today, Modwin is trusted by some of the most prestigious hotels and resorts across India and internationally.

The company’s philosophy is simple: "put the client first". Whether it’s a global hotel chain or a boutique resort, Modwin has the technical know-how and dedication to ensure each project is a success, without compromising quality or timelines.

A Comprehensive Technology Partner

The backbone of Modwin’s success is its ability to offer an integrated suite of services tailored to the needs of the modern hotelier. Hotels today require a seamless blend of technology to keep operations smooth, efficient, and, most importantly, guest-friendly. Modwin offers a wide range of services that make this possible:

  • ICT Infrastructure: Cabling, wireless networking, and telecommunications form the foundation of any modern hotel’s digital ecosystem. Modwin ensures these critical systems are robust, secure, and scalable, setting the stage for all other technological systems in the hotel.
  • Security & Surveillance Solutions: In today’s world, security isn’t just about cameras—it’s about smart, reliable systems. Modwin delivers cutting-edge IP-based CCTV systems, video analytics, and advanced access control solutions to enhance property security and ensure peace of mind for both guests and management.
  • AV Systems & Solutions: From background music and digital signage to interactive TVs, video walls, and video conferencing, Modwin offers a full range of AV solutions designed to meet the diverse needs of today’s hospitality sector.
  • Fire Alarm & Detection Systems: Safety is paramount in hospitality, and Modwin’s fire alarm and detection systems meet global safety standards, ensuring hotels stay compliant while protecting both guests and assets.
  • Building Management Systems (BMS): Energy efficiency is a growing concern for the hospitality industry. Modwin’s BMS technology automates key utilities like lighting, HVAC, and more, significantly lowering operational costs while improving comfort and sustainability.

image

A Trusted Partner Across the Globe

What sets Modwin apart in the hospitality tech landscape is not just its technical expertise but its deep-rooted understanding of hotel operations and guest expectations. With successful projects across India, Singapore, the Middle East, and Africa, Modwin customizes solutions to fit each property’s unique needs—both operational and aesthetic. By offering a fully integrated technology model, Modwin simplifies vendor management, accelerates deployment, and maximizes ROI.

“Our goal is to be more than just a service provider,” says Vinod Vattekatt, Managing Director of Modwin Networks.We partner with hoteliers to build smart, secure, and efficient environments that drive performance and guest satisfaction.”

A Vision for the Future

Rooted in values of integrity, innovation, and accountability, Modwin’s hands-on leadership and commitment to excellence have earned the trust of clients and consultants across the globe. As hospitality evolves, technology will be the linchpin of operational efficiency and guest satisfaction. Modwin is uniquely equipped to support this shift—delivering scalable, integrated solutions that blend IoT, automation, and cloud-based infrastructure.

For hoteliers aiming to stay ahead of the curve, Modwin offers a future-proof technology foundation that enhances guest experiences, streamlines operations, and builds smarter, more connected hotels. In a world where digital transformation is essential, Modwin Networks stands as the intelligent choice for the hospitality industry’s next chapter.

To learn more or schedule a consultation, visit www.modwin.com

 


'Elate' by Jubilant FoodWorks: A Tech-First Approach to Restaurant Operations

'Elate' by Jubilant FoodWorks: A Tech-First Approach to Restaurant Operations

By Manu Vardhan Kannan

Published on March 31, 2025

Jubilant FoodWorks Limited (JFL), a leading food-tech company, has announced the launch of Elate, India's first Android-based Point of Sale (PoS) and Order Taking System designed exclusively for the food service industry.

Elate is a cloud-first system that integrates seamlessly with JFL’s Direct-to-Consumer (D2C) platforms, leveraging advanced machine learning models to create a unified digital ecosystem. This innovation is set to enhance order-taking, store operations, and overall customer experience, making restaurant operations more efficient.

Developed by JFL’s 250-member product, UX, tech, and data science team, Elate aims to:

  • Improve order-taking efficiency

  • Enhance store operations and customer service

  • Reduce employee training time from 6 weeks to just 6 hours

  • Optimize digital interactions for Gen Z customers

A Game-Changer in FoodTech

Commenting on the launch, Sameer Khetarpal, Managing Director & CEO, Jubilant FoodWorks, stated:

"Technology and digital transformation are at the heart of JFL’s strategy. With Elate, we are taking a bold step towards a seamless and efficient food-tech ecosystem, optimizing both customer experience and business operations."

Adding to this, Vaneet Singla, Chief Product Officer, Jubilant FoodWorks, described Elate as a game changer, stating:

"We have reimagined the order-taking experience from scratch. This Android-based, cloud-native system integrates perfectly with our D2C apps, significantly cutting down training time and improving efficiency."

Strategic Rollout & Future Plans

  • Elate is currently live in 10 Domino’s stores in Delhi NCR.

  • The system will be rolled out across 2,100 Domino’s outlets over the next year in phases.

  • Future updates will introduce more features to enhance dining and delivery experiences.

As customer preferences shift towards digital ordering, Elate is set to redefine restaurant operations, making ordering seamless, personalized, and efficient both online and in-store.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.