LOT Polish Airlines has begun the process of introducing in-flight Wi-Fi across its long-haul fleet, marking a significant step in enhancing the passenger experience. The service has already been activated on the airline’s first Boeing 787-9 Dreamliner aircraft, registered as SP-LSA.

The national carrier plans to gradually expand the service across its Boeing 787 fleet, with two additional aircraft expected to receive Wi-Fi connectivity by the end of April. The rollout forms part of the airline’s broader strategy to strengthen its onboard offerings and respond to growing passenger expectations for continuous internet access during flights.

The connectivity service is powered by Viasat’s next-generation solution, Viasat Amara. The technology is designed to provide fast and stable internet access, allowing travellers to stay connected with family and colleagues, work remotely, or enjoy online entertainment while travelling.

Izabela Leszczyńska, Director of the Product Development and Customer Experience Office at LOT Polish Airlines, highlighted the importance of connectivity for modern travellers. She said that internet access has become an essential component of long-haul travel, particularly for passengers flying for business or leisure.

“Internet access has become an expected part of the offering on long-haul flights. Therefore, we view its implementation across our fleet as a natural stage in the development of our product, one that responds to the needs of passengers – both those traveling for business and for leisure. We wanted a solution that would ensure stability and high quality, which is why we chose a partner with well-established experience in aviation, whose technology is used by airlines around the world. Our passengers travel with different purposes and expectations. We want them to be able to spend their time on board exactly as they need, productively, staying in touch with loved ones, or in complete relaxation.”

Don Buchman, President of Viasat Aviation, also commented on the collaboration, noting that the introduction of Viasat Amara represents an important milestone in enhancing connectivity for passengers travelling on LOT’s Dreamliner fleet.

“We are proud to bring Viasat Amara to LOT Polish Airlines as they take this important step in elevating the long-haul passenger experience. Delivering fast, reliable in-flight Wi-Fi on the Dreamliner fleet is a meaningful milestone, and LOT’s commitment to offering high-quality connectivity reflects a deep understanding of what today’s travelers expect. With Viasat’s global satellite network and Viasat’s Amara connectivity solution, passengers can stay productive, entertained, and connected throughout their journey, from gate-to-gate—whether they’re working, streaming, or keeping in touch with family and friends. We look forward to continuing our partnership as LOT expands connectivity across its fleet.”

Passengers will have access to two paid Wi-Fi packages. The Chat package, priced at $7, allows instant messaging services, while the Streaming package, priced at $29, enables broader internet access, including browsing websites, watching videos and working online during the flight.

Complimentary internet access will be available for LOT Business Class passengers and members of the Miles & More programme from select partner airlines who hold eligible status, regardless of their travel class.

The range of connectivity packages has been designed to provide flexibility, allowing travellers to choose services that suit their needs, from basic messaging to more advanced internet usage during the journey.

Viasat, the connectivity provider behind the service, is a global communications company with offices in 24 countries. The company focuses on building a global communications network that supports reliable and secure connections across land, air and sea. In May 2023, Viasat completed the acquisition of Inmarsat, combining the technologies and resources of both companies to strengthen its global connectivity solutions.