Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

By Nithyakala Neelakandan

Published on April 14, 2024

The Ozen Collection proudly announces the appointment of Luisa Lalli as Vice President of Operations and General Manager of Ozen Mansion Kolkata, its highly anticipated luxury city hotel in India.

Luisa Lalli joins The Ozen Collection with a wealth of experience, having previously excelled as General Manager at the brand's resorts in the Maldives. This appointment reaffirms The Ozen Collection's commitment to empowering women in senior positions, a culture it has long championed across its properties, including Ozen Life Maadhoo and Ozen Reserve Bolifushi.

With over two decades of experience in the hospitality industry, Luisa brings a proven track record of delivering exceptional guest experiences and operational excellence. Her leadership at Ozen Mansion Kolkata promises to set new benchmarks in luxury hospitality, further enhancing the brand's reputation for refined elegance and unparalleled service.

Luisa expresses her excitement about leading the team at Ozen Mansion Kolkata, emphasizing the city's vibrant energy and rich cultural heritage as the perfect backdrop for the hotel's personalized indulgent experiences. With plans to recruit approximately 700 employees, diversity and inclusivity are at the forefront of her hiring strategy, ensuring an inclusive environment for all team members.

Nestled within 6 acres of lush gardens in Kolkata's prime New Town area, Ozen Mansion Kolkata promises guests an unforgettable stay. With 235 lavish rooms and suites, impressive lounges, and expansive event spaces, the hotel is poised to become the city's premier venue for celebrations and luxury experiences.

As Luisa Lalli takes the helm at Ozen Mansion Kolkata, she embarks on a journey to redefine luxury hospitality in India's bustling metropolis. With her vision, experience, and dedication to inclusivity, she is set to lead the team towards a grand opening on July 7, 2024, marking a new chapter of refined elegance and excellence in Kolkata's hospitality landscape.


Shangri-La Muscat Welcomes Joakim Velinder as New Sales and Marketing Director

Shangri-La Muscat Welcomes Joakim Velinder as New Sales and Marketing Director

By Nithyakala Neelakandan

Published on May 19, 2024

Come May 19, 2024, Shangri-La Muscat in Oman will see the appointment of Joakim Velinder as the Director of Sales and Marketing. Hailing from Sweden, Velinder's expertise will enhance the leadership team at the renowned Shangri-La Barr Al Jissah and Shangri-La Al Husn, two luxurious properties nestled along the picturesque shores of the Gulf of Oman.

With an illustrious background, Velinder joins Shangri-La Group from the Hyatt Group, bringing with him a wealth of experience and accolades as an award-winning leader. His career spans commercial roles across Europe and the Middle East, with notable assignments in Dubai, Bahrain, Saudi Arabia, and most recently, as the Director of Sales and Marketing for Alila Hotels in Oman.

Velinder's deep understanding of the regional market dynamics, coupled with his broad operational and strategic knowledge, makes him a valuable addition to the Shangri-La team. His vision aligns with the ethos of the Shangri-La Group, which emphasizes blending local flair with international standards of luxury and elegance.

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Nick Flynn, Hotel Manager, expressed his excitement about Velinder joining the leadership team, highlighting his extensive experience and broad knowledge of the industry and the region. With Velinder's proven track record of innovation and meticulous strategic planning, Shangri-La Muscat anticipates a bright future under his guidance.

As Velinder takes on this new role, he aims to drive business growth in key source markets while ensuring that Shangri-La Barr Al Jissah and Shangri-La Al Husn continue to offer warm and hospitable experiences to guests from around the world.


Puneet Dhawan Appointed Head of Asia at Minor Hotels

Puneet Dhawan Appointed Head of Asia at Minor Hotels

By Nithyakala Neelakandan

Published on May 18, 2024

Minor Hotels has appointed Puneet Dhawan as the new Head of Asia, effective from July 2024. Dhawan, who brings over 30 years of extensive experience in the hospitality industry, will oversee the performance of all Minor Hotels properties across Asia. He will work closely with the senior leadership team and report directly to Minor Hotels CEO Dillip Rajakarier.

Dhawan’s career spans across Asia, Europe, and the Middle East. He joins Minor Hotels from Accor, where he most recently held the position of Senior Vice President of Operations for India & South Asia. During his tenure at Accor, Dhawan played a significant role in driving the company’s growth, including the successful opening of the first Raffles hotel in India. His responsibilities included business development, owner management, hotel operations, and leading commercial teams.

Before his time at Accor, Dhawan began his hospitality career with the Mandarin Oriental Hotel Group, holding key positions at properties in the Philippines and Hong Kong. He has also served as Accor's Vice President of Operations for the Middle East and held several General Manager roles. Dhawan holds a Bachelor of Science in Hospitality Management from the University of Massachusetts Amherst and will be based at Minor Hotels' corporate office in Bangkok.

Dillip Rajakarier, CEO of Minor Hotels, expressed enthusiasm for Dhawan’s appointment, stating, “We are excited to welcome Puneet to the Minor Hotels family. His operational experience and empowering leadership will be invaluable as we work to achieve our growth ambitions in Asia and India in the coming years.”

Minor Hotels has ambitious plans to expand its portfolio, aiming to add over 200 new properties globally by the end of 2026, with about half of these new openings in Asia. The company also recently announced its intent to open 50 new properties in India within the next decade, including the debut of its luxury Anantara brand in Jaipur later this year.

Dhawan’s extensive background and leadership in the hospitality industry are expected to play a crucial role in supporting Minor Hotels' strategic growth plans in the region. His appointment underscores the company’s commitment to enhancing its presence and operational excellence in the rapidly expanding Asian market.

Minor Hotels looks forward to leveraging Dhawan's expertise to drive its growth and success in Asia and India. Join us in welcoming Puneet Dhawan as he embarks on this exciting journey with Minor Hotels.


Neelabh Sahay appointed as Director of Operations at Novotel Mumbai Juhu Beach

Neelabh Sahay appointed as Director of Operations at Novotel Mumbai Juhu Beach

By Nithyakala Neelakandan

Published on May 16, 2024

Novotel Mumbai Juhu Beach has proudly welcomed Neelabh Sahay as their new Director of Operations, marking a significant milestone in the hotel's journey toward excellence. With over 18 years of experience and a deep passion for hospitality, Neelabh brings a fresh perspective and innovative ideas to the iconic establishment.

Neelabh Sahay’s journey in the hospitality industry began with a Bachelor’s degree in Science - Hospitality Administration from IHM Pusa, New Delhi. He further honed his skills through a management program at the Oberoi Centre of Learning & Development, where he transitioned from a chef role to food & beverage operations.

Prior to joining Novotel Mumbai Juhu Beach, Neelabh served as the Director of Food & Beverage at Novotel Kolkata Hotel & Residences. During his tenure, he orchestrated numerous successful initiatives, earning him accolades such as the ‘Food & Beverage Person of the Year’ at the Accor South Asia Hotel Awards for 2024.

In his new role, Neelabh is set to redefine operational standards and enhance the hotel’s market positioning. With a focus on guest satisfaction and operational efficiency, he aims to elevate the culinary experience and guest services at Novotel Mumbai Juhu Beach.

Neelabh’s vision for Novotel Mumbai Juhu Beach includes repositioning its restaurants and bars to create unique, concept-based spaces that cater to the preferences of today’s cosmopolitan clientele. Under his leadership, the hotel is poised to undergo a transformation that emphasizes innovation, excellence, and continuous improvement.

Outside of work, Neelabh remains deeply passionate about innovation and continuous learning. An avid reader and technology enthusiast, he constantly seeks to integrate cutting-edge solutions into the fabric of hospitality. Drawing upon his culinary background, Neelabh enjoys experimenting with eclectic flavor profiles to craft culinary masterpieces that elevate the dining experience.

As Novotel Mumbai Juhu Beach embarks on this transformative journey under Neelabh Sahay’s leadership, guests are invited to experience unparalleled luxury and hospitality. From innovative culinary experiences to exceptional guest services, every moment at Novotel Mumbai Juhu Beach is crafted with meticulous attention to detail and a commitment to perfection.

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