Vaishakh Surendran Appointed General Manager at Lyfe Hotels

Lyfe Hotels Bhubaneswar Welcomes Vaishakh Surendran as General Manager

By Nishang Narayan

Published on October 13, 2024

Lyfe Hotels Bhubaneswar is excited to announce the appointment of Vaishakh Surendran as its new general manager. With over 24 years of experience in the hospitality industry, Surendran brings a wealth of knowledge and expertise to his new role. Known for his extensive background in hotel and resort operations, particularly in front office management, he has consistently delivered top-tier results throughout his career.

Before joining Lyfe Hotels Bhubaneswar, Surendran served as general manager at Ramada Chennai Potheri, where he played a pivotal role in the property's rebranding from SRM to Ramada. His previous experience also includes serving as general manager at Mercure Chennai Sriperumbudur. Throughout his career, he has held leadership positions with reputable organizations such as Fairfield Inn & Suites by Marriott, Country Inn & Suites by Radisson, Radisson, Fortune Park Hotels, and Taj. Surendran began his hospitality journey with Hilton Worldwide and The Leela Palaces, Hotels, and Resorts.

On his appointment, Surendran expressed his enthusiasm, stating, “I am extremely delighted to join the team at Lyfe Hotels and Resorts, Bhubaneswar. My career has always been driven by a commitment to delivering exceptional guest experiences, and I look forward to continuing this journey with the talented team at Lyfe. Together, I am confident we will elevate the guest experience and set new benchmarks for hospitality in Bhubaneswar.”

Dhiman Mazumdar, Chief Operating Officer at Lyfe Hotels and Resorts, also commented on the appointment, saying, “We are thrilled to welcome Vaishakh Surendran to the Lyfe Hotels family. His proven leadership and deep understanding of the hospitality sector will undoubtedly contribute to the continued success of our property.”

Surendran's leadership is expected to enhance the guest experience at Lyfe Hotels Bhubaneswar, positioning the property for continued growth and success in the competitive hospitality landscape.

Crowne Plaza Greater Noida Elevates Shawali Gupta as Marketing Manager

By Hariharan U

Published on April 30, 2026

Crowne Plaza Greater Noida has announced the elevation of Shawali Gupta to the role of Marketing Manager, acknowledging her strong contributions to the hotel’s marketing and communications efforts.

Since joining the property in 2024 as Assistant Manager – Marketing & Communications, Shawali has played a key role in enhancing brand visibility and executing high-impact campaigns across digital and on-ground platforms. Over the past 1.5 years, she has led integrated marketing initiatives for the hotel’s 398 rooms and its diverse dining portfolio, including Mosaic, Spice Art, Chao Bella, BBC, and Mosaic Pastry Lounge.

In her new role, she will lead the overall marketing strategy, focusing on digital ecosystems, brand storytelling, and performance-driven campaigns. Shawali has been closely involved in managing key IHG platforms such as Boost, Merlin, Medallia, Brand Warehouse, and Concerto. Her responsibilities have also included overseeing social media strategy, influencer collaborations, PR outreach, and content development aligned with global brand standards.

With over nine years of experience across hospitality and media, Shawali brings a well-rounded perspective to her role. Before joining Crowne Plaza Greater Noida, she worked with leading media organisations such as Times Network, Network18 Media & Investments Limited, and The Times of India, where she specialised in social media strategy, content optimisation, and audience engagement.

Her hospitality experience includes working with The Oberoi Group, where she supported marketing and communications for The Oberoi Gurgaon and Trident Gurgaon, contributing to campaign planning and brand storytelling across both properties. She began her career with iDiva, part of Times Internet, building a strong foundation in digital content and audience growth.

An alumna of Makhanlal Chaturvedi National University of Journalism and Communication and Patna Women's College, Shawali holds a Master’s degree in Electronic Media and a Bachelor’s degree in Mass Communication. She is known for combining creativity with analytics to deliver measurable marketing outcomes.

Commenting on her elevation, Shawali Gupta said, “It has been an exciting journey with Crowne Plaza Greater Noida. I look forward to further strengthening the brand's presence through innovative campaigns, meaningful collaborations, and impactful storytelling that resonates with our audiences.”

Her elevation reflects the hotel’s focus on nurturing internal talent and strengthening its marketing leadership as it continues to expand its presence in the competitive hospitality landscape

Courtyard by Marriott Mahabaleshwar Appoints Ranjita Das

By Hariharan U

Published on April 29, 2026

Courtyard by Marriott Mahabaleshwar has appointed Ranjita Das as Assistant Manager – Learning & Development, strengthening its focus on talent development and service excellence.

With over five years of experience in the hospitality industry, Ranjita brings expertise in team development, guest engagement, operational efficiency, and training. In her new role, she will lead the hotel’s learning and development initiatives, focusing on enhancing employee capabilities, building leadership skills, and fostering a culture of continuous learning aligned with global brand standards.

Commenting on the appointment, Rahul Janve said, “We are delighted to welcome Ranjita to our leadership team. Her passion for people development and strong operational understanding makes her a valuable addition. We are confident she will play a key role in nurturing talent and elevating the associate experience.”

Prior to this, Ranjita was associated with The Leela Palace New Delhi, where she served as Assistant Restaurant Manager. She played an active role in training, onboarding, and driving operational efficiencies, while also leading initiatives such as festive gifting projects aligned with market trends.

Her earlier experience includes roles at Four Seasons Hotel Bengaluru and Lemon Tree Premiere Hyderabad, where she built strong capabilities in guest service, team coordination, and high-end hospitality operations.

Ranjita holds a degree in Hospitality and Hotel Management from National Council for Hotel Management and Catering Technology and has completed certifications in Inclusive Leadership and Unconscious Bias, reflecting her focus on progressive workplace practices.

With a people-first approach, she is set to contribute to strengthening the hotel’s service culture and overall guest experience.

JW Marriott Hotel Bengaluru Appoints Ayush Saraf as Training Manager

By Hariharan U

Published on April 29, 2026

JW Marriott Hotel Bengaluru has appointed Ayush Saraf as Training Manager, reinforcing its focus on people development and service excellence.

With over a decade of experience in hospitality learning and development, Ayush brings a structured and people-centric approach to training. His expertise lies in associate engagement, capability building, and fostering service-driven cultures, aimed at enhancing guest experiences.

Prior to this role, Ayush was associated with Coorg Marriott Resort & Spa, where he led key initiatives to strengthen service culture and team performance. His professional journey also includes stints with leading hospitality brands such as The Tamara Coorg, Woods at Sasan, and Evolve Back Resorts, contributing to learning and leadership development across teams.

Commenting on the appointment, Gaurav Sinha said, “At JW Marriott Hotel Bengaluru, our associates are at the heart of every guest experience. Ayush’s passion for developing people and fostering a culture of continuous learning will further strengthen our commitment to delivering exceptional hospitality.”

Sharing his perspective, Ayush Saraf added, “I am excited to be part of JW Marriott Hotel Bengaluru, a brand that places people and purpose at the centre of everything it does. I look forward to building meaningful learning experiences and empowering associates to deliver intuitive service that resonates with our guests.”

In his new role, Ayush will lead the hotel’s learning and development function, focusing on leadership capability, service culture, and consistent delivery of refined guest experiences.

Part of Marriott International, JW Marriott Hotel Bengaluru continues to position itself as a leader in luxury hospitality, combining premium infrastructure with a strong emphasis on people and service excellence.

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Lyfe Hotels Bhubaneswar Welcomes Vaishakh Surendran as General Manager

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