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By Hariharan U
Published on February 19, 2026
Madam Chocolate is strengthening its position in India’s premium dessert segment with 13 operational outlets across Bengaluru, tapping into rising demand for high-quality, chocolate-led indulgence. With over 40% of dessert consumption in India being chocolate-based, the brand aims to fill a longstanding gap by creating a dedicated chocolate-first concept built for scale.
Founded by sisters Sushma Reddy and Shravya Reddy, Madam Chocolate was envisioned as India’s most loved chocolate dessert destination. Unlike conventional dessert brands that treat chocolate as a sub-category, the brand places chocolate at the centre of every product and consumer interaction.
The founders bring operational experience from large-scale hospitality ventures including Mantra - The Luxury Wedding Destination and Nusa Tropical Brewvilla, a Bali-inspired F&B destination in Bengaluru. This background has shaped Madam Chocolate’s focus on consistency, operational discipline, immersive store design, and experience-led consumption—allowing rapid yet structured expansion.
The brand’s portfolio features signature offerings such as Choco Melt Cake, Teddy Bear Chocolate Mousse, Panda Blackforest, Chocolate Tres Leches, Brownie Bites, Baby Croissants, and globally inspired Kunafa Chocolate Bars, which have emerged as a high-growth category. Select collections are introduced as limited-edition drops inspired by global chocolate trends.
Currently operating through a mix of dine-in stores and cloud kitchens, the brand follows a strong omni-channel strategy. A significant share of revenue is driven by online platforms including Swiggy, Zomato, Instamart, and Blinkit, alongside its pan-India D2C website.
Looking ahead, Madam Chocolate plans to open five mall locations and two additional standalone outlets in Bengaluru over the next six months, followed by phased expansion into other major metro cities. In the long term, the brand aims to evolve into a national chocolate dessert, celebration, and gifting powerhouse, spanning desserts, chocolate bars, ice creams, and celebration cakes.
About Madam Chocolate
Madam Chocolate is a Bengaluru-based premium chocolate dessert brand built around a chocolate-first, experience-led philosophy. Founded by sisters Sushma Reddy and Shravya Reddy, the brand combines artisanal patisserie techniques with scalable retail formats. With a growing network of dine-in outlets, cloud kitchens, and leading delivery platforms, Madam Chocolate continues to focus on omni-channel expansion, innovation-led launches, and building India’s most loved chocolate dessert and gifting destination.
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