Grand Mercure Mysore and ibis Styles Mysuru have announced the appointment of Manali Gupta as Cluster General Manager. Bringing over 18 years of experience in luxury hospitality and hotel operations, she joins the twin properties with strong expertise in operational excellence, guest experience, team leadership, and brand positioning.

A homegrown hospitality professional, Manali began her journey with The Leela through its Management Training Program after completing her industrial training with the brand. Over the years, she steadily progressed through leadership roles across several leading hospitality brands and also gained international exposure during her tenure with an Accor property in Dubai. Most recently, she served as Director of Operations at Raffles Udaipur.

Prior to this role, Manali held leadership positions across reputed hospitality brands including Marriott, Hyatt, Accor, Starwood, and The Leela. During her career, she has played a significant role in strengthening hotel operations, enhancing guest experiences, and driving business performance across luxury and upscale hospitality environments. Her expertise in Rooms Division and operational leadership has been a key part of her success.

In 2022, she was also recognised with a prestigious Hotelier Award during her tenure as Director of Rooms, reflecting her dedication to operational excellence and guest satisfaction.

In her new role, Manali will oversee the strategic and operational leadership of both Grand Mercure Mysore and ibis Styles Mysuru, further strengthening their positioning in the city’s hospitality landscape.

Speaking on her appointment, Manali Gupta said, “I am delighted to take on this new responsibility with Grand Mercure Mysore and ibis Styles Mysuru. Both hotels have a strong identity rooted in culture, guest experiences, and heartfelt hospitality. I look forward to working closely with the teams to build on this foundation, create meaningful guest journeys, and further strengthen the hotels’ positioning in the market.”