Mandarin Oriental Tops the World's Best Luxury Hotel Brands 2024

Mandarin Oriental Tops the World's Best Luxury Hotel Brands 2024

By Nishang Narayan

Published on November 9, 2024

LTI—Luxury Travel Intelligence—has unveiled its much-anticipated World's Best Luxury Hotel Brands 2024 report, with Mandarin Oriental securing the top spot for the second consecutive year. Renowned for its commitment to excellence, Mandarin Oriental scored an impressive 81.6%, cementing its position as a leader in luxury hospitality.

Top Performers and New Entrants

This year, the list has expanded to 15 brands, reflecting the dynamic nature of the sector. Notable new entrants include Bulgari, which debuted in second place with 81.3%, and the Dorchester Collection, landing at 11th. COMO also made a return to the rankings at 14th, having last appeared in 2022.

The Oetker Collection retained third place with 80.7%, while Six Senses and Aman maintained their strong positions at fourth and fifth, respectively.

image

Criteria and Assessment

The rankings are based on LTI’s proprietary algorithm, which evaluates 130 touchpoints relevant to the luxury hospitality sector. These include a brand’s ethos, management quality, staff commitment, investment in new properties, and refurbishment initiatives. The assessment focuses on overall brand performance, distinguishing it from evaluations of individual properties.

Michael Crompton, founder of LTI, shared insights on the report:
"This year’s adjustments to the qualifying criteria and the inclusion of Bulgari highlight the evolving competitive landscape. These brands represent the pinnacle of luxury hospitality, delivering unparalleled guest experiences. Congratulations to all 15 for their remarkable achievements.”

image

Highlights from the Rankings

  • Mandarin Oriental impressed with its strategic new openings and consistently high standards, earning widespread loyalty from its patrons.
  • Bulgari's second-place debut showcases its meticulous focus on ultra-luxury guest experiences.
  • Six Senses continues to excel in sustainability and wellness, solidifying its position among the elite.

Full Rankings

  1. Mandarin Oriental – 81.6% (1)
  2. Bulgari – 81.3% (New Entry)
  3. Oetker Collection – 80.7% (2)
  4. Six Senses – 80.2% (4)
  5. Aman – 78.1% (5)
  6. One&Only – 77.4% (8)
  7. Rocco Forte – 76.8% (9)
  8. Rosewood – 75.1% (10)
  9. Belmond – 73.9% (6)
  10. Auberge – 72.1% (3)
  11. Dorchester Collection – 71.8% (New Entry)
  12. Four Seasons – 71.5% (7)
  13. Peninsula – 70.1% (11)
  14. COMO – 69.7% (New Entry)
  15. Raffles – 69.4% (12)

Luxury Hospitality Outlook

image

As the industry evolves, factors such as significant investments, innovative guest experiences, and management shifts will continue to shape the rankings. LTI's annual assessment underscores the fierce competition and dedication required to excel in the luxury hospitality sector.

For affluent travellers seeking informed choices, this report serves as an indispensable guide to the best in luxury accommodations worldwide.

Source:

This announcement has been shared with the compliments and full permission of LTI – Luxury Travel Intelligence. If you wish to use any part of it, please credit LTI – Luxury Travel Intelligence as the source.

For more details, visit their website at www.lti-members.com/invite-login

Media Contact

Jane Lucas

jane.lucas@lti-members.com


MSC Cruise Division Unveils Sandy Cay Private Island in The Bahamas

MSC Cruise Division Unveils Sandy Cay Private Island in The Bahamas

By Manu Vardhan Kannan

Published on April 18, 2026

MSC Group’s Cruise Division has introduced Sandy Cay, a new luxury private island destination in The Bahamas, set to open in 2028. Located near Ocean Cay MSC Marine Reserve, the island is designed to offer a more exclusive and immersive experience for guests travelling with MSC Cruises and Explora Journeys.

Sandy Cay is planned as a quieter extension of Ocean Cay, giving travellers a more relaxed and intimate environment. The island focuses on connecting guests with nature, offering a peaceful setting shaped by the natural beauty of the surrounding ocean.

One of the defining features of Sandy Cay is its pristine aragonite sand, known for being among the purest and brightest in the world. This gives the island its name and creates a calm and scenic atmosphere. The concept has been carefully developed to offer a balance of comfort and simplicity while staying aligned with the natural surroundings.

The new destination will work alongside Ocean Cay, adding another layer to the overall experience. While both islands share the same clear waters of The Bahamas, Sandy Cay will focus more on privacy and a slower pace, offering guests a different way to explore the region.

Alongside this announcement, MSC Cruises has also shared plans to upgrade Ocean Cay MSC Marine Reserve. The enhancements will include new dining options, dedicated beach areas for families and adults, expanded relaxation spaces, and interactive experiences linked to marine conservation.

These developments reflect the group’s approach of evolving its destinations while maintaining a strong focus on sustainability and environmental care. The aim is to offer guests a mix of relaxation, exploration, and meaningful engagement with nature.

With Sandy Cay set to open in 2028, MSC Cruises and Explora Journeys are continuing to expand their private destination offerings, creating a seamless connection between experiences at sea and on land. The addition is expected to further strengthen their position in the global cruise market while offering travellers a more refined and nature-focused holiday experience.


Fusion Celebrates Vietnam’s April Holidays with Special Offers

Fusion Celebrates Vietnam’s April Holidays with Special Offers

By Manu Vardhan Kannan

Published on April 17, 2026

Fusion Hotel Group in Vietnam is marking Hung Kings' Commemoration Day and the April 30 holiday with a range of curated experiences across its properties. From beachside retreats to city stays, the group is offering guests multiple ways to celebrate, relax, and explore during the festive period.

Guests can also make the most of their stay with Fusionlife membership benefits, which include up to 25% savings on room bookings, spa treatments, and dining experiences.

At Grand Royal Riverside Hue – Fusion Collection, located in the historic former imperial capital, guests can enjoy two specially curated menus at Jade & Ginger restaurant. The “Pha Tam Giang” menu highlights the essence of Hue cuisine, while a Mediterranean menu brings in Italian and French influences. Prices start from VND 650,000 per set, including a complimentary beverage. For relaxation, Sả Wellness offers a 75-minute treatment starting from VND 750,000, combining sauna and personalised therapy options. Guests can also try “A Tale of Two Times” afternoon tea at The Amber Lounge.

At Alba Wellness Valley by Fusion, the focus is on complete rejuvenation. Guests can enjoy natural hot springs, Japanese-style onsen, and the brand’s signature “breakfast anytime, anywhere” concept. Wellness programs are designed to restore balance, with room packages available per night for two guests.

Fusion Resort & Villas Da Nang introduces a Japanese dining experience at Fresh restaurant, available for both lunch and dinner. The menu features premium seafood and imported ingredients, including salmon and tuna, with prices starting from VND 1,600,000 per set along with two complimentary drinks. Spa services such as facial care and foot reflexology are also available.

At The Ocean Resort by Fusion Quy Nhon, guests can enjoy a lively and family-friendly setting. A foam party at the central pool adds a fun touch, while complimentary yoga sessions and spa discounts offer moments of relaxation. Special dining experiences include a chicken set on April 30 and a hotpot dinner on May 1, perfect for families and groups.

Fusion Resort Cam Ranh brings a flavourful “Steak Night” experience at its oceanfront Fresh restaurant every Tuesday and Thursday. Guests can choose from premium meats such as Black Angus flank steak, Wagyu striploin, and Spanish pluma pork. The “Farmers Platter to Share,” priced at VND 999,000, includes a variety of meats along with sausages and two glasses of red wine.

In the city, Fusion Suites Sai Gon is offering up to 50% off room rates and 30% savings on hotel services, valid until Sept. 30. Meanwhile, Miss Thu restaurant at Fusion Original Saigon Centre presents “The Taste of Unity” menu, celebrating regional Vietnamese flavours. The dining experience starts from VND 1,000,000 per person and includes dishes like yellowfin tuna, braised beef, and traditional desserts, along with views of fireworks in the city.

HIIVE by Fusion Binh Duong New City hosts its weekly “Grill & Chill” BBQ at Zest restaurant every Friday evening, offering a mix of Asian dishes, grilled meats, seafood, and desserts.

Fusion Suites Vung Tau is offering complimentary room upgrades until May 31, 2026, along with 30% off massage treatments at Maia Spa. Guests can also enjoy the “Patriotic BBQ – Wagyu Night” on April 30 at KAIUN Lounge, with panoramic views of the bay or city.

At Ixora Ho Tram by Fusion, a special campaign titled “Chief Chill Officer” celebrates the resort’s two-millionth guest. Guests who share their stay experiences can stand a chance to win a three-day, two-night stay in the Presidential Suite for four, along with dining and spa benefits. The second prize includes a one-night stay with added experiences.

With a mix of wellness, dining, and festive celebrations, Fusion Hotel Group is offering guests a well-rounded holiday experience across Vietnam this April.


Situ Unveils New Global Headquarters in Exeter to Support Expansion

Situ Unveils New Global Headquarters in Exeter to Support Expansion

By Hariharan U

Published on April 16, 2026

Situ has officially unveiled its new global headquarters in Exeter, marking a significant milestone in the company’s growth journey.

Founded in 2008, Situ has steadily expanded its footprint as a worldwide provider of serviced accommodation solutions. The company originally relocated to its current Exeter site in 2018, but continued growth soon outpaced the building’s capacity. Seizing the opportunity to expand within the same footprint, Situ undertook an ambitious redevelopment project, resulting in a transformed, purpose-built two-storey headquarters that now offers more than double the original space.

The newly unveiled office follows an extensive eighteen-month development programme and has been thoughtfully designed to support modern ways of working. The layout balances collaboration and focus, with open-plan workspaces complemented by smaller seating areas for informal discussions and individual productivity.

A key highlight of the headquarters is its central atrium, a dynamic, tiered space equipped with a large screen and balcony. This multifunctional hub is designed to host company-wide meetings, facilitate hybrid collaboration with global teams, and serve as a venue for community and industry events.

The workspace also incorporates extensive greenery, enhancing air quality while creating a calming and visually engaging environment. The design reflects Situ’s emphasis on employee wellbeing, creativity, and connection.

Sharing his thoughts, Phil Stapleton said, “As our global footprint continues to grow, this space gives our entire team the environment they deserve to collaborate, create, and support our clients around the world. I’m immensely proud of what we’ve achieved and excited to see what comes next.”

Beyond internal use, the new headquarters has been designed as a welcoming hub for clients, partners, and industry stakeholders. Situ plans to host learning sessions, industry discussions, and community-led events at the facility, further strengthening its position within the serviced accommodation sector.

With a presence spanning over 144 countries, Situ continues to combine advanced technology with a human-centric hospitality approach, delivering tailored extended-stay solutions to organisations worldwide. The launch of its new global headquarters reflects the company’s commitment to innovation, collaboration, and sustained global growth.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.