Hybon Elevators and Escalators Pvt. Ltd., a leading Indian elevator company, has partnered with The Imperial Hotel in New Delhi to install customized gearless elevators. The collaboration aims to elevate the guest experience by combining advanced technology with elegant design.

The newly installed elevators use state-of-the-art gearless machine technology, providing smooth acceleration and deceleration at a speed of 1.5 meters per second. This ensures a comfortable, seamless ride with minimal jerks. Hybon designed the elevators to match the hotel’s luxurious interior, adding both functional efficiency and aesthetic appeal to reflect the five-star ambiance.

Currently, the elevators are configured to serve four floors efficiently. As part of future upgrades, additional lifts may be installed to enhance the hotel’s service capacity further.

Expressing his appreciation for the project, Raidev Singh Akoi, CEO of The Imperial Hotel, emphasized the significance of the “Make in India” initiative, saying, “We deeply appreciate the exceptional work that Hybon has done with their lift installation at our hotel. It has been truly inspiring to witness their dedication to quality and innovation, and we look forward to a lasting association for the next fifty years. It is a remarkable journey—to finally have an elevator made in India, by an Indian-owned company, and to witness this significant milestone in our legacy today. We are proud to support Indigenous excellence and continue this path together towards setting new benchmarks in hospitality.”

Sailor, Senior Vice President of The Imperial Hotel, highlighted the efficiency of the installation process, stating, “Over the past 14 months, I have spoken with hundreds of vendors and contractors. However, Hybon has exceeded my expectations by completing the job in less than four weeks, from completely dismantling the lift to installing the lift and what you see here today.”

Ratan Sehgal, Managing Director of Hybon Elevators, underscored the significance of the partnership, adding, “The Imperial Hotel was in search of a lift solution that could fulfill international requirements and be an excellent example of ‘Make in India.’ Hybon’s gearless lifts provide a clear advantage due to their exceptional quality and dependability. Our association with The Imperial Hotel further demonstrates our commitment to quality. We’re excited to keep delivering top-notch service and growing our influence in the hospitality sector. Hybon’s credibility as a quality manufacturer will get a boost, helping us expand in domestic and international markets.”

Founded in 2013 and headquartered in New Delhi, Hybon Elevators specializes in manufacturing various types of elevators, including passenger, home, and hospital lifts. With a 70,000-square-foot manufacturing facility in Noida, the company serves multiple sectors, from residential complexes to commercial buildings, hotels, airports, and hospitals.

Marriott International has announced the establishment of its first Global Capability Center (GCC) in Hyderabad, India. This new venture, called the Marriott Tech Accelerator, aims to leverage Hyderabad's skilled tech talent to expand Marriott's global technology infrastructure, engineering capabilities, next-generation solutions, and security across its operations in over 141 countries and territories.

Marriott chose Hyderabad due to its strong reputation as a major IT hub. Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer at Marriott International, highlighted the city's talent and collaboration with the Telangana government, stating, "We have chosen to establish the Marriott Tech Accelerator in Hyderabad, India because of its world-class talent and strong reputation as a major IT hub. We appreciate the close collaboration with the Telangana government on this project and look forward to expanding our best-in-class technology workforce."

Hyderabad has gained recognition as a leading tech destination, with over 200 GCCs already driving business transformation. Telangana’s IT and Industries Minister, Shri Duddila Sridhar Babu, emphasized the state’s efforts in fostering a tech ecosystem. He said, "TTelangana has emerged as a global tech leader with over 200 GCCs driving business transformation. Our talent pool includes over 1 million GCC-ready tech professionals and 350,000 AI and Chip designers, with an annual influx of 250,000 engineers. This new GCC advances our vision of making Telangana a global hub for AI, Data Science, and IIoT. We thank Marriott International for choosing Telangana for their global tech center, reinforcing our position as a technology leader."

The Marriott Tech Accelerator is set to open in early 2025 and will be supported by ANSR, a leader in establishing and operating GCCs for global enterprises.

Marriott has been in India since 1999, when it opened its first property, the Goa Marriott Resort and Spa. The company recently marked the opening of its 150th hotel in the country with the Marriott Katra Resort and Spa. Marriott's expansion in India continues with plans to increase its room count from around 29,000 rooms across 17 brands to over 42,000 in the coming years.

Reflecting on Marriott’s journey in India, Ranju Alex, Area Vice President for South Asia at Marriott International, expressed pride in the company’s 25-year history in the country. "We are tremendously proud of our 25 years of doing business in India. As we celebrate this milestone, we are committed to continued growth in India, with over 80 properties in the development pipeline."

The announcement was made by Marriott’s senior leadership, including Drew Pinto, Global Chief Technology Officer Naveen Manga, Chief Sales & Marketing Officer for Asia Pacific (excluding China) John Toomey, and other key executives. 

Marriott’s Tech Accelerator is expected to open in early 2025 and will be supported by ANSR, a leader in establishing and operating GCCs for global enterprises.  

SuitePad has unveiled Stay Manager, a new feature aimed at enhancing hotel guest personalization by centralizing guest preferences. This innovative tool allows hotel staff to improve the check-in process, enabling guests to plan their stays in detail via in-room tablets. By integrating these tablets into the hotel’s digital processes, Stay Manager reduces human error and streamlines guest interactions.

The technology vendor emphasizes that Stay Manager facilitates consistent guest communication across various properties of a hotel chain. This capability not only reduces manual labor but also allows hoteliers to offer uniform and tailored services, simplifying the management of stay-related details for both guests and hotels.

One of the standout features of Stay Manager is its ability to automate routine guest interactions, resulting in improved operational efficiency. The interactive workflow displayed on the in-room tablets prompts guests to specify their preferences, including room cleaning options, breakfast bookings, and eco-friendly choices such as carbon offsetting.

SuitePad's integration with the hotel’s property management system (PMS) allows Stay Manager to automatically retrieve crucial guest data, such as checkout dates, minimizing the need for manual input. This automation frees hotel staff to provide more individualized care, enhancing the overall guest experience.

The Breakfast Upsell step is another valuable feature, enabling guests to pre-order meals directly from their in-room tablets. This not only enhances food and beverage revenue but also requires no additional staff effort. Additionally, the Green Option and Carbon Offset features empower guests to make eco-friendly choices easily.

In August 2024, SuitePad further enhanced its offerings by introducing the “Guest Journey Push” feature on the SuitePad admin panel. This allows hotels to automatically deliver relevant information and updates tailored to specific guest profiles through their SuitePads, ensuring a seamless and personalized guest experience.

With the Stay Manager feature, SuitePad continues to revolutionize the hospitality industry by providing innovative solutions that prioritize guest satisfaction and operational excellence.