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By Author
Published on December 27, 2023
In a strategic move towards embracing cutting-edge technology, McDonald’s Corporation (NYSE: MCD) and Accenture (NYSE: ACN) have announced an expansion of their partnership. This collaboration aims to propel McDonald’s into the era of generative AI solutions, transforming customer experiences and redefining operational efficiency across its global restaurants.
McDonald’s technology strategy, focused on scalability and heightened efficiency, is set to benefit from this enhanced partnership. Automation innovation, propelled by equipment manufacturers, will empower restaurant general managers to swiftly identify and implement solutions, minimizing disruptions and simplifying operations for restaurant crews. The result? An improved customer experience with hotter, fresher food.
This phase of innovation not only marks a technological leap for McDonald’s restaurants but also signifies a concerted effort to build a robust technology team within the company. Accenture will play a pivotal role in training and supporting McDonald’s global workforce. Leveraging its learning and development programs, online training courses, and boot camps for emerging talent, Accenture aims to equip the workforce with essential AI, data, and edge computing skills crucial in today’s digital landscape.
Brian Rice, Executive Vice President and Global Chief Information Officer at McDonald's, expressed, “Accenture’s deep understanding of our business, our industry, and, of course, technology, will allow us to leverage the full potential of the cloud and generative AI solutions. Lifelong learning and digital upskilling are at the heart of our culture and long-term growth plans – embedding this across our workforce will enable greater business agility and performance.”
Julie Sweet, Chair and CEO of Accenture, emphasized the importance of this collaboration in reinventing the customer experience. She stated, “This new work will be a leading example across industries of innovating with tech data and AI at the core, across the cloud continuum, all the way to the edge. And doing so in a way that keeps their people in the forefront, building the skills they need to meet and delight their customers in new ways every day.”
As McDonald’s and Accenture join forces to navigate the digital future, this partnership stands as a beacon of innovation, showcasing the seamless integration of technology and people-centric solutions. The journey towards a tech-transformed McDonald’s experience has just begun.
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Published on June 23, 2025
This August, Bharat Mandapam, Pragati Maidan, will host the country’s most anticipated food and beverage convergence — the 14th Annual Indian Restaurant Congress & Awards 2025 (IRC) alongside the debut edition of Coffee & Tea Asia 2025 (CTA). From August 5–7, 2025, this power-packed three-day event will bring together more than 2,000 F&B stakeholders, innovators, and entrepreneurs under one roof to reimagine the future of dining, delivery, café culture, and culinary innovation.
Organized by RestaurantIndia.in and Franchise India, the event reflects a decisive moment in India’s $95.75 billion F&B industry — one that’s evolving rapidly with digital integration, premiumization, and global expansion.
Hospitalitynews India is proud to be the official media partner for this landmark dual-platform gathering, committed to bringing readers exclusive coverage, expert interviews, and post-event insights straight from the ground.
Under the theme “A Global Outlook,” the Indian Restaurant Congress 2025 will explore how Indian culinary brands are expanding overseas, and how global players are customizing strategies for the Indian market. Topics to watch out for:
Immersive dining & phygital experiences
10-minute delivery and cloud kitchen evolution
Franchising blueprints for hypergrowth
Restaurant tech and AI integrations
The event will feature 150+ top voices in the industry including:
Udai Pinnali, Aditya Birla New Age Hospitality
M. Mahadevan, Advantage Foods Pvt. Ltd.
Sukul Kundan, PF Chang’s India
Tarun Jain, Tim Hortons India
Chef Suvir Saran, Chef Kunal Kapur, and Chef Atul Kochhar (2x Michelin-starred)
The summit concludes with the prestigious Indian Restaurant Awards and Culinary Innovation Awards 2025, honoring the most visionary F&B professionals and establishments in India.
Making its Indian debut, Coffee & Tea Asia 2025 is Asia’s leading B2B platform dedicated entirely to the coffee and tea value chain. Co-located with IRC, this event brings together:
Café and roastery owners
Tea estate operators
Equipment manufacturers
Sustainable packaging pioneers
Retail and tech disruptors
Expect live brewing demos, buyer-seller meets, product tastings, and showcases of café culture shaping urban India. Whether you're a barista, café chain, or supplier, CTA 2025 is where beverage innovation comes to life.
The expansive trade floor will be divided into four curated zones:
ReStart – Disruptive F&B startups and franchise trailblazers
ReSupply – Kitchen tech, packaging, and supply chain innovations
ReSoft – Restaurant-focused tech solutions and digital tools
ReSpaces – Interiors, design, and hospitality real estate concepts
With 200+ speakers, 2,000+ premium attendees, and participation from across India, Southeast Asia, and the Middle East — this convergence is set to be an unparalleled platform for networking, lead generation, and trend forecasting.
India’s F&B market is expanding at 10%+ annually, driven by evolving consumer preferences and smart technology. IRC & CTA 2025 offer an unmatched lens into:
New business models in dining and delivery
Hospitality technology and sustainability
Global franchise scaling and investments
Coffee and tea retail innovations
End-to-end visibility of the foodservice ecosystem
Whether you're a restaurateur, café entrepreneur, chef, investor, or food tech leader — this is your opportunity to engage with the brightest minds and most influential brands in the industry.
Dates: August 5–7, 2025Venue: Bharat Mandapam, Pragati Maidan, New DelhiRegister: www.restaurantindia.in/congress | www.coffeeandtea.asiaFollow: #IRC2025 #CTA2025
Early bird rates end soon. Save more on combined passes and group registrations.
As the official media partner, Hospitalitynews India is thrilled to support this extraordinary initiative and will bring exclusive updates, speaker highlights, and thought leadership articles to its extensive network of hospitality professionals across the country.
Join us as we witness the future of food and beverage — live in action.
By Nishang Narayan
Thailand’s tourism sector continues its strong post-pandemic rebound, as the Tourism Authority of Thailand (TAT) announced that over one million Indian tourists have already visited the country before the halfway mark of 2025.
This early milestone underscores Thailand’s enduring appeal for Indian travellers across leisure, luxury, wellness, and spiritual tourism segments. It also builds on the record-breaking momentum of 2024, when Thailand welcomed more than 2.1 million Indian visitors out of a total 35 million international tourists.
Several factors are fuelling this continued growth:
A visa exemption programme allowing up to 60-day stays
Strong air connectivity with multiple direct flights from cities across India
The newly launched Thailand Digital Arrival Card (TDAC) for smoother entry
A broad and diverse set of tourism experiences—from beach escapes and spa retreats to food trails and festivals
What’s especially noteworthy is the surge in travellers from Tier 2 and Tier 3 Indian cities such as Surat, Rajkot, Nagpur, and Nashik, reflecting a broader shift toward high-spend, experience-led travel from emerging markets.
In response to this growing demand, TAT is ramping up its engagement efforts with India through joint promotions, customised marketing campaigns, and trade events designed to promote longer stays and higher-value travel.
These initiatives are closely aligned with Thailand’s long-term strategy of encouraging sustainable and inclusive tourism, ensuring the country remains a top choice for Indian travellers not just now—but well into the future.
Saudia, the national carrier of Saudi Arabia, has reached a brand valuation milestone of $1.1 billion, marking an impressive 34% year-on-year growth, as revealed in the 2025 airline brand rankings by Brand Finance. This remarkable surge underscores the airline's strategic evolution and rising stature in global aviation.
Saudia now ranks 32nd globally in brand value among airlines, a notable leap since its debut in the Top 50 list in 2021 with a valuation of $506 million. In just four years, the brand has more than doubled in value, thanks to focused efforts in fleet enhancement, guest experience, and innovative initiatives.
The airline’s recent order of 105 Airbus aircraft highlighted its commitment to fleet modernisation and capacity expansion. At home, Saudia grabbed attention with BLVD Runway, a creative aviation-meets-entertainment concept aimed at engaging domestic travellers.
Globally, Skytrax honoured Saudia as the 'World’s Most Improved Airline' in 2024, a nod to its operational excellence and growing global presence. The airline has also maintained strong On-Time Performance (OTP) and received accolades for enhancing passenger experiences.
Commenting on this achievement, Khaled Tash, Chief Marketing Officer, Saudia Group, said:
“Achieving a brand value of $1 billion is a testament to our strategic initiatives and operational excellence, as well as the unwavering trust and loyalty of our guests. At Saudia, we are committed to pushing the boundaries of innovation in aviation, ensuring that every journey with us is a step towards excellence.”
With this milestone, Saudia continues to strengthen its global positioning and reaffirm its role as a key player in the Kingdom’s ambitious aviation growth story.
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