McDonald’s and Accenture: Pioneering Tech Transformation for a Seamless Future

McDonald’s and Accenture: Pioneering Tech Transformation for a Seamless Future

By Author

Published on December 27, 2023

In a strategic move towards embracing cutting-edge technology, McDonald’s Corporation (NYSE: MCD) and Accenture (NYSE: ACN) have announced an expansion of their partnership. This collaboration aims to propel McDonald’s into the era of generative AI solutions, transforming customer experiences and redefining operational efficiency across its global restaurants.

McDonald’s technology strategy, focused on scalability and heightened efficiency, is set to benefit from this enhanced partnership. Automation innovation, propelled by equipment manufacturers, will empower restaurant general managers to swiftly identify and implement solutions, minimizing disruptions and simplifying operations for restaurant crews. The result? An improved customer experience with hotter, fresher food.

This phase of innovation not only marks a technological leap for McDonald’s restaurants but also signifies a concerted effort to build a robust technology team within the company. Accenture will play a pivotal role in training and supporting McDonald’s global workforce. Leveraging its learning and development programs, online training courses, and boot camps for emerging talent, Accenture aims to equip the workforce with essential AI, data, and edge computing skills crucial in today’s digital landscape.

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Brian Rice, Executive Vice President and Global Chief Information Officer at McDonald's, expressed, “Accenture’s deep understanding of our business, our industry, and, of course, technology, will allow us to leverage the full potential of the cloud and generative AI solutions. Lifelong learning and digital upskilling are at the heart of our culture and long-term growth plans – embedding this across our workforce will enable greater business agility and performance.”

Julie Sweet, Chair and CEO of Accenture, emphasized the importance of this collaboration in reinventing the customer experience. She stated, “This new work will be a leading example across industries of innovating with tech data and AI at the core, across the cloud continuum, all the way to the edge. And doing so in a way that keeps their people in the forefront, building the skills they need to meet and delight their customers in new ways every day.”

As McDonald’s and Accenture join forces to navigate the digital future, this partnership stands as a beacon of innovation, showcasing the seamless integration of technology and people-centric solutions. The journey towards a tech-transformed McDonald’s experience has just begun.


IHCL Signs Its Fifth Ginger Hotel in Thane, Expanding Presence in MMR

IHCL Signs Its Fifth Ginger Hotel in Thane, Expanding Presence in MMR

By Nishang Narayan

Published on July 17, 2024

Indian Hotels Company Limited (IHCL), India’s largest hospitality company, today announced the signing of its fifth Ginger branded hotel in the Mumbai Metropolitan Region of Thane, Maharashtra. This greenfield project embodies Ginger’s lean luxe design philosophy, offering guests the perfect blend of work and leisure in vibrant, contemporary spaces.

"The signing of our fifth Ginger hotel in the Mumbai Metropolitan Region (MMR) in Thane aligns with IHCL’s strategic vision of expanding its presence in key urban centres in India. Thane with its rapid development has emerged as a residential and commercial hub in Maharashtra. We are delighted to collaborate with Jagdale Infrastructure Private Limited for this new hotel." - Suma Venkatesh, Executive Vice President – Real Estate & Development, IHCL

The 200-key Ginger Thane is located in the heart of the business district in close proximity to retail centres. The hotel features Qmin, the signature all-day diner presenting a delightful array of global and local favorites along with a bar. Additionally, it will offer modern amenities such as a state-of-the-art fitness centre along with over 2000 sq. ft banquet hall and well-equipped meeting rooms.

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“We are delighted to join forces with IHCL for this new project. We look forward to bringing the vibrant brand of Ginger to a new address in Thane.” - Rahul Jagdale & Rohit Jagdale, Directors, Jagdale Infrastructure Private Limited

Thane in MMR is home to numerous IT parks, businesses, and shopping centres, making it a significant destination for both business and leisure travellers.

With the addition of this hotel, IHCL will have 35 hotels including 12 under development in Maharashtra.

About The Owner

Jagdale Group, headed by Mr. Rahul Jagdale and Mr. Rohit Jagdale, has been in the real estate business since 1985 and has developed more than 1.5 million sq. ft. of residential and commercial spaces in MMR.

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About The Indian Hotels Company Limited

The Indian Hotels Company Limited (IHCL) and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers and ranked as World’s Strongest Hotel Brand 2024 and India’s Strongest Brand 2024 as per Brand Finance; SeleQtions, a named collection of hotels; Vivanta, sophisticated upscale hotels; and Ginger, which is revolutionising the lean luxe segment.

Incorporated by the founder of the Tata Group, Jamsetji Tata, the Company opened its first hotel – The Taj Mahal Palace, in Bombay in 1903. IHCL has a portfolio of 326 hotels including 102 under development globally across 4 continents, 13 countries and in over 130 locations. The Indian Hotels Company Limited (IHCL) is India’s largest hospitality company by market capitalization. It is listed on the BSE and NSE.


Courtyard by Marriott Goa Unveils Colva Kitchen: A Culinary Tribute to Local Heritage

Courtyard by Marriott Goa Unveils Colva Kitchen: A Culinary Tribute to Local Heritage

By Nishang Narayan

Published on July 17, 2024

Courtyard by Marriott Goa Colva has unveiled Colva Kitchen, a new all-day dining experience that pays homage to the rich culinary heritage of Colva. Located amidst panoramic poolside views, Colva Kitchen blends global culinary favorites with the traditional flavors of the local community.

The restaurant's ambiance is adorned with local artefacts and inspired by the tools and traditions of Colva's fishermen. Central to the décor is a light fixture inspired by toddy bags, while artworks featuring fishing nets capture the essence of the local culture. A stunning glass skylight adds to the atmosphere, inviting guests to enjoy moments of togetherness under the stars.

"At Colva Kitchen, we strive to offer an experience that celebrates Colva's vibrant culinary legacy while embracing global tastes," said Sameer Kapoor, Hotel Manager of Courtyard by Marriott Goa Colva. "Our menu is a tribute to the sea and its offerings, featuring a pescatarian selection that honors local fishing traditions."

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The heart of Colva Kitchen lies in its dynamic live kitchen, where guests can witness culinary experts transform the freshest ingredients into masterpieces. This interactive setting not only adds intimacy to dining but also enhances the excitement of seeing the artistry and precision behind each dish.

In addition to its a la carte offerings, Colva Kitchen features an elaborate buffet that showcases a diverse range of dishes, encompassing both local specialties and international flavors. From live cooking stations to appetizers, mains, and desserts, the buffet promises a comprehensive culinary journey suitable for all preferences.

Complementing the culinary experience, Colva Kitchen offers an extensive beverage menu that includes fine wines, handcrafted cocktails, and fresh juices, designed to perfectly complement the flavors of the dishes served.

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For more information about Colva Kitchen and its offerings, visit www.courtyardgoacolva.com/colva-kitchen.


abCoffee Achieves Milestone: Opens 50th Outlet in Just Two Years

abCoffee Achieves Milestone: Opens 50th Outlet in Just Two Years

By Nishang Narayan

Published on July 17, 2024

abCoffee, a pioneering tech-enabled grab-and-go coffee chain based in Mumbai, has achieved a significant milestone by opening its 50th outlet within just two years of inception. Known for its mission to democratize specialty coffee and make it accessible, abCoffee has rapidly expanded its footprint across the city.

The brand announced the inauguration of four new outlets, marking its entry into key locations:

  • Lodha iThink, Thane

  • Billabong High International School, Mulund, Mumbai

  • L&T TC-4, Powai, Mumbai

  • Marwah Centre, Marol, Mumbai

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To celebrate reaching this milestone, abCoffee is offering its popular Signature Cold Coffee at an exclusive price of Rs. 50 at all outlets today. This promotion underscores the brand's commitment to customer satisfaction and appreciation for its loyal clientele.

Narsaya Gajji, VP Operations of abCoffee, expressed enthusiasm about the brand's journey and future plans: "From our first outlet in Versova-Andheri West in June 2022 to now reaching 50 locations, our growth has been remarkable. With a focus on customer love and leveraging robust technology, we aim to expand to 150 outlets by March 2025, ensuring more people across India can enjoy our exceptional coffee experience."

abCoffee's grab-and-go format, coupled with its emphasis on specialty coffee sourced from India's premier plantations, has garnered a customer loyalty rate of 61% and top ratings in customer satisfaction. The brand's commitment to quality and accessibility has positioned it as a leader in the Indian coffee industry.

For more information about abCoffee and its expanding network of outlets, visit www.abcoffee.in.

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