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By Author
Published on December 27, 2023
In a strategic move towards embracing cutting-edge technology, McDonald’s Corporation (NYSE: MCD) and Accenture (NYSE: ACN) have announced an expansion of their partnership. This collaboration aims to propel McDonald’s into the era of generative AI solutions, transforming customer experiences and redefining operational efficiency across its global restaurants.
McDonald’s technology strategy, focused on scalability and heightened efficiency, is set to benefit from this enhanced partnership. Automation innovation, propelled by equipment manufacturers, will empower restaurant general managers to swiftly identify and implement solutions, minimizing disruptions and simplifying operations for restaurant crews. The result? An improved customer experience with hotter, fresher food.
This phase of innovation not only marks a technological leap for McDonald’s restaurants but also signifies a concerted effort to build a robust technology team within the company. Accenture will play a pivotal role in training and supporting McDonald’s global workforce. Leveraging its learning and development programs, online training courses, and boot camps for emerging talent, Accenture aims to equip the workforce with essential AI, data, and edge computing skills crucial in today’s digital landscape.
Brian Rice, Executive Vice President and Global Chief Information Officer at McDonald's, expressed, “Accenture’s deep understanding of our business, our industry, and, of course, technology, will allow us to leverage the full potential of the cloud and generative AI solutions. Lifelong learning and digital upskilling are at the heart of our culture and long-term growth plans – embedding this across our workforce will enable greater business agility and performance.”
Julie Sweet, Chair and CEO of Accenture, emphasized the importance of this collaboration in reinventing the customer experience. She stated, “This new work will be a leading example across industries of innovating with tech data and AI at the core, across the cloud continuum, all the way to the edge. And doing so in a way that keeps their people in the forefront, building the skills they need to meet and delight their customers in new ways every day.”
As McDonald’s and Accenture join forces to navigate the digital future, this partnership stands as a beacon of innovation, showcasing the seamless integration of technology and people-centric solutions. The journey towards a tech-transformed McDonald’s experience has just begun.
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By Hariharan U
Published on October 22, 2025
ITC Hotels has expanded its premium Storii brand with the launch of Storii Narindera Orchards, Kufri, an experiential mountain retreat set amidst apple orchards with stunning views of the Dhauladhar ranges. The property blends the natural beauty of the Shimla Hills with refined hospitality, offering guests an immersive, soulful escape.
Storii Kufri features elegantly appointed rooms overlooking the valley, a spa with curated wellness experiences, and multiple dining options. Guests can indulge in Himachali delicacies and global cuisine at Daran Valley, enjoy open-air terrace dining with light bites and handcrafted beverages at Café Mehral, relax with teas and desserts at Baag View, or savour premium cocktails at Raspippin Bar. The Baghal Room serves as the signature banquet space, ideal for weddings, corporate retreats, and social gatherings.
“ITC Hotels Limited has a very strong presence in Himachal Pradesh and with the addition of Storii Narindera Orchards, Kufri, we further strengthen our footprint in the state. The property is inspired by the region’s rich heritage and culture, celebrating local artistry thoughtfully blended with contemporary comforts,” said Anil Chadha, Managing Director, ITC Hotels Limited.
“Our dream was to create more than a hotel, we envisaged a destination that reflects the essence of Shimla Hills. We welcome guests to discover not just a stay, but a story that celebrates the region and the spirit of true hospitality,” said Udayvir Singh Punta, Owner of Storii Narindera Orchards, Kufri.
Visitors can enjoy orchard walks, curated treks, bonfire evenings, and wellness treatments at the spa and salon. Located just a short drive from Shimla, the retreat is positioned as a premier choice for leisure getaways, corporate retreats, and destination weddings.
With Storii Narindera Orchards, Kufri, ITC Hotels continues to expand its portfolio of premium experiential destinations, combining regional authenticity with modern luxury.
If you want, I can also draft a shorter social media-friendly version highlighting the scenic location, wellness offerings, and curated dining at Storii Kufri.
The Hotel and Restaurant Association (Western India) – HRAWI commemorated its Platinum Jubilee with a landmark awards ceremony at its 20th Regional Convention, celebrating 75 years of leadership and service to the hospitality industry.
The evening was graced by actor Boman Irani, who felicitated all past presidents of HRAWI for their enduring contributions. Dr Shashi Tharoor, Member of Parliament and Chairman of the Parliamentary Standing Committee on External Affairs, presented Lifetime Achievement Awards to Dr Ajit B Kerkar, President of Honour, and Vivek Nair, Member of Honour, recognising their exceptional contributions to Indian hospitality. As Dr Kerkar was unable to attend, Jimmy Shaw, President of HRAWI, accepted the award on his behalf.
“Seventy-five years is a remarkable journey. Each of these leaders has carried forward the legacy of Indian hospitality, setting benchmarks of excellence and resilience. It is a privilege to celebrate their contributions to the industry and to the Association,” said Boman Irani, reflecting on his early career as a waiter at The Taj Mahal Palace, Mumbai.
Dr Shashi Tharoor, delivering the keynote address, lauded HRAWI’s legacy and emphasised the wider role of hospitality in national development. Describing tourism and hospitality as “mirrors of a nation’s soul,” he highlighted the need to advance India’s Viksit Bharat 2047 vision through three pillars: Image, Infrastructure, and Immigration.
“This evening isn’t just about honouring the leaders and pioneers who have shaped our Association; it’s about celebrating seventy-five years of an industry that has built careers, created opportunities, and welcomed the world with open arms,” said Jimmy Shaw.
Founded under the leadership of the late JRD Tata, HRAWI has grown into one of India’s most influential voices for the hospitality sector. The Platinum Jubilee ceremony honoured stalwarts including the late AP Sabavala, Rustom Masani, DRD Tata, Maneck S Shaw, and many others who have contributed to shaping Western India’s hotel and restaurant landscape.
Over the decades, HRAWI has played a defining role in policy advocacy, skill development, sustainability initiatives, and industry growth, serving stakeholders across Maharashtra, Gujarat, Madhya Pradesh, Chhattisgarh, Goa, and the Union Territories of Dadra & Nagar Haveli and Daman & Diu. The Platinum Jubilee celebration not only paid tribute to its illustrious past but also reaffirmed HRAWI’s commitment to shaping the future of Indian hospitality.
If you want, I can also draft a shorter version optimized for social media or a press release snippet to highlight the awards and key personalities from the event.
Hilton has reached a major milestone in its luxury and lifestyle segment, now operating over 160 hotels across Asia Pacific. This growth reflects rising demand for unique, experience-driven stays, and the company plans to expand its portfolio by at least 50% in the coming years.
The expansion follows the recent launch of Motto by Hilton Hong Kong Soho, Hilton’s first lifestyle brand in the region. The hotel offers a connected experience with thoughtfully designed guest rooms, dynamic public areas, and locally inspired food and beverage offerings. Recent openings of Waldorf Astoria Osaka and Secan Hotel Qingdao, Curio Collection by Hilton, also highlight Hilton’s growing presence in the luxury and lifestyle segment.
“Asia Pacific continues to be an engine of growth for Hilton’s luxury and lifestyle brands. The appetite for distinctive, experience-led stays is stronger than ever, and Hilton is proud to lead the way in shaping the future of hospitality in this vibrant region,” said Alan Watts, President, Asia Pacific, Hilton.
Hilton’s upcoming openings over the next 12 months include Waldorf Astoria Shanghai Qiantan, Canopy by Hilton Shanghai Belfry Plaza, KROMO Bangkok, Curio Collection by Hilton, Kahavadi Chiang Rai, Curio Collection by Hilton, and Nivata Koh Samui, Tapestry Collection by Hilton. The first Waldorf Astoria in Indonesia will debut in Bali in 2027, while NoMad Singapore and Canopy by Hilton Makati in the Philippines are set for 2026.
“Hilton brands lead the industry in terms of rooms under construction in this region. In Asia Pacific, we are on track to double our presence of Waldorf Astoria, Conrad, and LXR Hotels & Resorts, debut NoMad and Signia by Hilton, and expand our lifestyle brands which are seeing surging interest from owners across the region,” said Clarence Tan, Senior Vice President, Development, Asia Pacific, Hilton.
Long-term plans include seven new Waldorf Astoria properties in Kuala Lumpur, Hanoi, Sydney, Xi’an, Tokyo, Delhi, and Bali. Conrad Hotels & Resorts will grow in Jaipur, Kuala Lumpur, Nagoya, Bangkok, and several Chinese cities. LXR Hotels & Resorts will debut in Bengaluru, Hiroshima, and Xi’an, while Signia by Hilton is set to launch in India. Curio Collection by Hilton will arrive in Bengaluru, Wuxi, and Langkawi, and Canopy by Hilton will open in Bangkok and Okinawa.
Hilton’s growth has been accelerated by acquiring a majority stake in Sydell Group to expand the NoMad brand and an exclusive partnership with Small Luxury Hotels of the World, giving Hilton guests access to independent luxury properties globally.
With this momentum, Hilton has added over 100 future luxury and lifestyle hotels to its global development pipeline in 2025 and expects to launch three new luxury and lifestyle hotels per week, adding approximately 150 hotels to its global portfolio.
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