Meet ITC Hotels' New VP of South and East: Zubin Songadwala

Meet ITC Hotels' New VP of South and East: Zubin Songadwala

By Author

Published on November 5, 2023

In the dynamic world of hospitality, few stand out like Zubin Songadwala, the newly appointed Vice President of Operations (South and East) at ITC Hotels. Zubin's latest role marks a significant milestone, as he steers the prestigious ITC Hotels' initial international venture, ITC Ratnadipa in Sri Lanka. This appointment is not just a promotion; it's an acknowledgment of his dedication and prowess in the hospitality industry.

Zubin's journey with ITC began at the ITC Windsor in Bangalore, a testament to his enduring relationship with the brand. An alumnus of the Institute of Hotel Management, Mumbai, and a graduate from the ITC Hotel Management Institute, his career trajectory is nothing short of inspiring. With an impressive resume that includes stints at L’Ecole Hotelier, Switzerland, and W – Seoul, South Korea, Zubin brings a global perspective to his role.

His leadership shines brightest in his vision for operational excellence across ITC Hotels and other potential properties under the Storii and Mementos umbrella. With a focus on states like Kerala, Karnataka, Andhra Pradesh, Tamil Nadu, West Bengal, Orissa, Bihar, and Jharkhand, he is set to revolutionise hospitality standards in these regions.

Zubin's exceptional leadership skills were particularly evident during the pandemic. He led his teams with empathy and resilience, ensuring the smooth operation of hotels during those challenging times. His dedication to quality and precision in operations has garnered him numerous accolades, including awards from EazyDiner, Foodie, BBC FoodFood for General Manager of the Year, IHC London, and IIHM Hospitality.

But it's not just his operational savvy that makes Zubin a revered figure in the hospitality sector. His commitment to promoting 'local' and nurturing talent is commendable. He is known for his exceptional people skills, inspiring associates, and a contemporary management style that perfectly blends strategic acumen with a focus on detail.

As he steps into his new role, Zubin's journey is a blend of strategic foresight and an unwavering commitment to excellence. ITC Ratnadipa in Colombo isn't just ITC Hotels' first international foray; it's a testament to Zubin Songadwala's remarkable journey in redefining hospitality standards, making him not just a leader but a visionary in the truest sense.


Crowne Plaza Today New Delhi Okhla Appoints Rajashekar P as Director of Revenue

Crowne Plaza Today New Delhi Okhla Appoints Rajashekar P as Director of Revenue

By Manu Vardhan Kannan

Published on September 3, 2025

Crowne Plaza Today New Delhi Okhla has announced the appointment of Rajashekar P as its new director of revenue. With more than a decade of expertise in revenue management, Rajashekar has worked with leading hospitality brands including Park Hyatt, Hilton, Accor, Radisson Blu, and Le Meridien.

Throughout his career, he has successfully implemented strategic revenue initiatives, system integrations, and business growth across diverse markets. Known as a results-driven leader, Rajashekar has consistently delivered strong performance in MPI, ARI, and RGI metrics. He has also led important system transitions such as Hyatt PRO and EMMA, highlighting his ability to adapt and drive innovation in revenue management.

In his new role, he will be instrumental in shaping revenue strategies, forecasting, and maximizing yield opportunities, further strengthening the market positioning of Crowne Plaza Today New Delhi Okhla.

Sharing his thoughts on the appointment, Ritesh Sharma, general manager, Crowne Plaza Today New Delhi Okhla, said,
“We are delighted to welcome Mr. Rajashekar to our leadership team. His extensive expertise and proven track record in revenue management will play a pivotal role in driving our growth strategy and further positioning Crowne Plaza Okhla as a market leader in the region.”


The Den Bengaluru Appoints Priyanka Majumder as New Front Office Manager

The Den Bengaluru Appoints Priyanka Majumder as New Front Office Manager

By Manu Vardhan Kannan

Published on September 3, 2025

The Den Bengaluru has announced the appointment of Priyanka Majumder as its new Front Office Manager (FOM), bringing a wealth of expertise to the luxury hotel. With a strong career spanning over 13 years, Priyanka has excelled in guest services, team leadership, and front office operations.

She has previously worked with some of the most respected names in the hospitality sector, including Grand Mercure, Pride Hotels, Holiday Inn Express, Hyatt, Novotel, and The Lalit. Most recently, she served as the Learning & Development Manager at Grand Mercure Bengaluru at Gopalan Mall, where she demonstrated her skills in performance coaching, guest satisfaction, and operational efficiency.

In her new role, Priyanka will focus on streamlining front office operations, enhancing team engagement, and ensuring memorable guest experiences that align with The Den’s millennial luxury ethos.

Sharing her excitement about joining the property, Priyanka said, “I am thrilled to be part of The Den’s vibrant team. I look forward to creating memorable experiences for our guests and nurturing a motivated and empowered front office team.”

Welcoming her to the team, Mr. Vinesh Gupta, General Manager of The Den Bengaluru, remarked, “We’re excited to welcome Priyanka Majumder to The Den Bengaluru as our new Front Office Manager. Her rich experience, people-first leadership style, and dedication to guest satisfaction perfectly complement our commitment to millennial luxury. We’re confident she’ll elevate our front office operations and create exceptional guest experiences.”

With this appointment, The Den Bengaluru further strengthens its positioning as a leading millennial luxury hotel, setting new benchmarks in guest engagement and service excellence.


Four Points by Sheraton Nashik Appoints Siddharth Joshi as Hotel Manager

Four Points by Sheraton Nashik Appoints Siddharth Joshi as Hotel Manager

By Manu Vardhan Kannan

Published on September 2, 2025

Four Points by Sheraton Nashik has announced the appointment of Siddharth Joshi as its new Hotel Manager. Joshi brings with him over 23 years of extensive experience across operations, events, sales, and marketing. Throughout his career, he has held senior leadership positions at prestigious hotels including Renaissance Mumbai (now Westin Powai), Goa Marriott, JW Marriott Dubai, Hyatt Regency Pune, The Leela Palace Bengaluru, Radisson Blu Hotel & Spa Nashik, The Leela Gandhinagar, and most recently W Goa, where he served as Director of Sales & Marketing.

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In his new role, Joshi will lead all aspects of hotel operations, guest experience, and team development, further enhancing the brand’s presence in Nashik. His comprehensive knowledge of the hospitality industry and holistic approach to hotel management make him a dynamic leader with a strong 360-degree perspective.

Beyond his professional expertise, Joshi is an avid traveler, food enthusiast, and a people-first hotelier who is passionate about creating memorable guest experiences. The team at Four Points by Sheraton Nashik looks forward to an exciting chapter under his leadership and vision.

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