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By Nithyakala Neelakandan
Published on September 8, 2024
Mercure Katowice Centrum, located in the heart of Katowice, Poland, represents a major step forward in eco-friendly hospitality. The hotel is a prime example of how Accor, a global hospitality leader, integrates sustainability into its design and operations. Accor has made sustainability central to its business, embedding eco-conscious choices throughout the hotel, from design to daily operations.
Upon entering Mercure Katowice Centrum, guests are greeted by an impressive facade featuring two green walls. The larger of these, at 260 square meters, holds nearly 7,000 plants, making it the largest green wall in the city. This green wall doesn’t just enhance the hotel's aesthetic—it also improves the local microclimate by reducing heat, producing oxygen, absorbing carbon dioxide, and capturing pollutants. Additionally, the lobby features a mural by a local artist, created during the COP24 climate conference, further reinforcing the hotel's ecological commitment.
Mercure Katowice’s design concept, “Green & Clean,” extends far beyond its appearance. The hotel incorporates advanced sustainable technologies, including photovoltaic systems, energy-efficient distribution, rainwater collection, heat recovery systems, and electric vehicle charging stations. All 268 rooms are designed with natural materials and calming colors to provide a serene atmosphere while adhering to the hotel's eco-conscious vision.
Since opening in 2021, the hotel has earned several awards for its sustainability efforts. These include the Green Building Award from the Polish Green Building Association, LEED Platinum certification, and top honors at the MP Power Awards.
In addition to its sustainable design, Mercure Katowice Centrum actively engages with the local community. The hotel collaborates with local suppliers for food and beverage services and regularly participates in local environmental campaigns, such as city clean-ups. With its strong commitment to eco-friendly practices and community involvement, Mercure Katowice Centrum is a leader in sustainable hospitality, inspiring others to follow its path.
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By Nishang Narayan
Published on July 21, 2025
Emirates has unveiled 'Emirates First', a new premium check-in zone at Terminal 3 of Dubai International Airport, offering a private and elevated experience exclusively for its First Class travellers and Skywards Platinum members.
Just steps from the dedicated Emirates entrance, the new facility is designed to mirror the airline’s First Class luxury—with interiors featuring marble finishes, gold and bronze accents, and plush seating areas. The space is intentionally free of digital signage to maintain a calm, lounge-like atmosphere. Instead, the check-in process is handled via iPads or at elegantly crafted counters, providing a personalised, tech-enhanced experience.
The zone also includes family-friendly seating, allowing one member to complete formalities while others relax. Luggage is seamlessly routed through dedicated First Class belts for smoother transfers.
“Emirates First reflects our continued investment in luxury travel,” said Adel al Redha, Deputy President & COO, Emirates. “It offers privacy, efficiency, and comfort at every step of the journey.”
Post check-in, passengers can proceed directly to the First Class lounges for à la carte dining, spa treatments, shopping concierge services, and more.
This initiative is part of Emirates’ broader First Class upgrades, which include Robert Welch caviar bowls, curated wine pairings, and a more refined onboard service. With over 26,800 First Class seats available weekly, Emirates continues to set the standard for top-tier travel experiences.
By Manu Vardhan Kannan
Foreign travellers heading to Europe may soon have to pay nearly three times more for the region’s new digital travel permit. The European Union has proposed increasing the ETIAS (European Travel Information and Authorisation System) fee to 20 euros (approx. USD 23), a steep rise from the originally planned 7 euros.
This change, unveiled by the European Commission, comes as the EU aims to adjust for inflation, operational demands, and to better align the permit cost with global equivalents. For instance, the U.S. charges USD 21 for its ESTA, while the UK’s ETA costs 16 pounds (around USD 21).
Expected to roll out in the last quarter of 2026, ETIAS will be mandatory for travellers from visa-exempt countries like the United States, Canada, and the United Kingdom, entering any of the 27 EU member states (excluding Ireland) as well as Norway, Switzerland, Iceland, and Liechtenstein. The permit will be valid for three years.
While travellers aged under 18 or over 70 will be exempt from paying the fee, others will need to apply online before their trip. The system is intended to enhance border safety by identifying security risks, irregular migration, and other concerns in advance, making travel both safer and smoother for eligible visitors.
The European Parliament and member states now have two months to review this fee adjustment. Once approved, it will go into effect with the launch of the ETIAS system, which has already seen multiple delays, largely due to its link with a yet-to-be-implemented automated border control system.
This proposal comes amid the EU’s broader financial plan, including a two-trillion-euro long-term budget (2028–2034), which aims to fund priorities like defence and agriculture. Brussels hopes to raise funds through new revenue tools such as a carbon border tax and an e-waste levy, targeting 58 billion euros annually.
As the EU moves to strengthen both financial sustainability and border security, the updated ETIAS fee stands as a key piece of its evolving travel and economic framework.
Published on July 19, 2025
Alma Resort Cam Ranh has appointed Yen Dang as its new Director of Sales and Marketing (DOSM). With over two decades of experience, Yen is known for her dynamic leadership and creative sales strategies in Vietnam’s hospitality sector.
She steps into the new role at Alma, an award-winning, 30-hectare beachfront resort on Vietnam's Cam Ranh peninsula, after serving as DOSM at Mercure Danang French Village Bana Hills. Her previous roles include DOSM at Movenpick Resort Cam Ranh, cluster director of sales at Mercure Vung Tau and ibis Styles Vung Tau, and DOSM during the pre-opening phase of Melia Cam Ranh Bay. She also held the position of director of sales (wholesale) at Novotel Phu Quoc Resort.
Yen began her career in 2005 as a sales secretary at MGallery La Veranda Resort and Spa in Phu Quoc Island and climbed the ladder to become assistant sales manager. She later held key roles at Novotel Halong Bay, Novotel Saigon Centre, and Pullman Danang Beach Resort.
A graduate in hospitality and tourism management from Ho Chi Minh City’s Van Lang University, Yen brings a strong background in sales leadership, market understanding, and team development.
In her new role at Alma, she will lead sales and marketing strategies across the resort’s key segments and report directly to Frederic Savoye, Alma’s chief commercial officer.
“Yen is a dynamic and creative professional with a wealth of experience with many leading international hotels from Vietnam's south to north,” said Alma’s managing director Herbert Laubichler-Pichler. “Her savvy in leading teams, drawing out each member's strengths, to not only hit but exceed budget places her in excellent stead with our Alma family.”
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