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By Manu Vardhan Kannan
Published on December 15, 2024
Clarks Exotica Convention Resort and Spa, Bangalore, celebrates the extraordinary leadership of its Group CEO, Mr. Balaji, who has reshaped the resort’s journey towards unmatched success. Under his transformative vision, the resort has achieved remarkable milestones, including doubling its turnover and tripling occupancy rates, firmly establishing itself as a top choice for leisure and corporate travelers alike.
Mr. Balaji’s career with Clarks Exotica began in 2011, where he took on a critical leadership role across multiple verticals, including Operations, Sales Marketing, Finance, Procurement, and HR. These responsibilities set the stage for the resort’s extraordinary growth.
By December 14, 2011, Mr. Balaji was promoted to Vice President, where his leadership broadened to include strategic oversight of various departments. His diverse expertise and commitment to operational excellence culminated in his appointment as Group CEO, where he now oversees the group’s continued growth across all aspects of hospitality.
Mr. Balaji believes in fostering an environment of succession planning and eliminating hierarchical barriers. He emphasizes the importance of attitude over technical skills and encourages his team to embrace challenges as opportunities for growth.
In his own words: "Every challenge is an opportunity to evolve, to grow, and to innovate. It is this relentless pursuit of excellence, day in and day out, that fuels me and my team to continuously raise the bar."
This philosophy has inspired the team to deliver unparalleled guest experiences while continuously innovating to stay ahead in the competitive hospitality industry.
Mr. Balaji’s innovative strategies have revolutionized the resort’s offerings, ensuring a seamless blend of traditional Indian hospitality with cutting-edge amenities. From optimizing operational frameworks to introducing enhanced guest experiences, his leadership embodies the ethos of "Atithi Devo Bhava" (The guest is God).
Through his visionary approach, Mr. Balaji has positioned Clarks Exotica as a leader in hospitality. His ability to inspire, innovate, and push boundaries reflects in the resort’s consistent growth and stellar reputation.
As Clarks Exotica celebrates this milestone, the team looks forward to scaling greater heights under Mr. Balaji’s leadership, continuing its legacy of excellence and innovation.
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Published on September 12, 2025
Surat Marriott Hotel has announced the appointment of Bishwajeet Kumar as its new executive chef. Kumar brings with him over 23 years of experience in culinary leadership, spanning hotel kitchens, air catering services, cruise liners, and large-scale catering operations. He has worked with reputed hospitality brands such as Marriott International, IHCL, Hyatt, InterContinental Hotels Group, and The Orchid. His most recent role was with IHCL’s TajSats Air Catering in Goa.
With expertise in leading kitchen operations, developing menus, and delivering memorable dining experiences, Kumar is known for his operational precision and creative culinary approach.
In his new role at Surat Marriott Hotel, Kumar will oversee all culinary operations, including the hotel’s signature restaurants, banquets, and in-room dining. His focus will be on diligent operations, consistent food quality, and enhancing the guest experience.
Expressing his excitement about the appointment, Amit Mehta, Vice President of Operations, said:
“Chef Bishwajeet’s strong operational skills and genuine passion for food will be instrumental in elevating the dining experiences at Surat Marriott Hotel.”
With his extensive background and proven leadership, Kumar is set to strengthen Surat Marriott Hotel’s reputation for offering world-class dining experiences.
Planet Hollywood Thane, the first five-star luxury and lifestyle hotel at Hiranandani Estate, has announced the appointment of Sana Naseem as its new general manager.
Naseem brings with her nearly two decades of experience in luxury hospitality, having held leadership roles with globally renowned hotel brands such as IHG, Hyatt, The Imperial, and Machan Resorts LLP. She is widely recognised for her expertise in operations, guest experience design, and commercial growth.
Known for her balanced leadership style, Naseem combines efficiency with empathy, focusing strongly on building motivated teams and delivering personalised guest experiences.
In her new role, Naseem aims to position Planet Hollywood Thane as a premier lifestyle and luxury destination, enhancing the property’s presence in the market through personalised guest journeys, innovative services, and strong brand storytelling. Her vision is to make the hotel a landmark hub for luxury weddings, high-profile events, leisure travellers, and corporate gatherings.
A key highlight under her leadership will be the launch of Banaraas at Planet Hollywood Thane, a fine-dining restaurant designed to redefine the city’s culinary landscape. With a blend of global inspirations, contemporary flair, and immersive dining experiences, Banaraas aims to set new benchmarks in Thane’s dining scene.
Speaking about her appointment, Naseem said:
“I am delighted to lead Planet Hollywood Thane into its next chapter. My vision is to make the hotel not just a place to stay, but a destination in itself. I want every guest to leave with unforgettable memories, whether it is through our service, our events, or our dining experiences.”
With her extensive expertise and visionary leadership, Planet Hollywood Thane is set to strengthen its positioning as a lifestyle-led luxury destination.
By Hariharan U
Published on September 11, 2025
Grand Hyatt Kochi Bolgatty has announced the return of Alkhamar Abdukunju as its Director of Food & Beverage, marking a homecoming for a professional whose journey with Hyatt has spanned over eight years.
Alkhamar’s career reflects a dynamic blend of creativity, operational excellence, and guest-first hospitality. Known for his fun-loving personality and passion for beverages and wines, he embodies Hyatt’s ethos of experimentation and empathy. Beyond work, he enjoys creating fun videos, traveling to explore new cultures, and keeping up with Formula 1 racing, pursuits that fuel his fresh perspectives and ability to connect with people.
Speaking about his return, Alkhamar said, “It honestly feels like coming home. This place and its people have played a huge role in shaping who I am today, both personally and professionally.”
Alkhamar’s Hyatt journey includes two major milestones: contributing to the opening of Grand Hyatt Kochi Bolgatty and Hyatt Regency Trivandrum. These experiences allowed him to collaborate with some of the industry’s finest professionals and shaped his leadership style, one that combines operational precision with a deep passion for creating memorable dining experiences.
Guided by his personal motto, “Be happy”, Alkhamar continues to lead with positivity, creativity, and an unwavering commitment to excellence. His return is set to further elevate the hotel’s culinary offerings, enhance guest experiences, and reinforce Grand Hyatt Kochi Bolgatty’s position as one of India’s premier luxury hospitality destinations.
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