IndiGo, one of the most preferred airlines of many Indians, has changed its 6-E eats onboard catering service to improve the customer experience. The new and improved menu option was rolled out on September 1 and is now available on all IndiGo domestic and international flights.

The main objective of this newly curated menu is to make it more affordable, improve service efficiency, and reduce food wastage for a more sustainable future. Another exciting piece of news is IndiGo allows their customers to pre-book from a special menu in brand new #IndiabyIndiGo options, which now includes favorite street foods of the nation, too. This new menu is an initiative by IndiGo to celebrate the nation’s rich and varied culinary heritage. 

But are you worried that some of the signature IndiGo dishes would disappear? Don’t worry. People’s favorite dishes such as Chicken Junglee Sandwich, 6E ‘Choice of the Day’ is still being featured on the menu along with some interesting ready-to-eat meals too. This new initiative will help customers explore India’s culinary diversity and improve the customer experience on a whole new level. 

For corporate customers and people whose fares cover the meal and avoid pre-booking, IndiGo has introduced “Snacks on the plane,” a custom-curated snacks bag on the go for a hassle-free experience. Apart from these improvements, IndiGo has also introduced a new poured beverage service for all passengers who have pre-booked a meal or purchased it on board. This is to reduce wastage and improve the service efficiency. And for tea lovers, IndiGo is introducing calming blue tea in their hot beverages section. 

Commenting on these new changes by IndiGo, Sanjeev Ramdas, Executive Vice President – Customer Service at IndiGo, said, “As India’s leading carrier, we are constantly looking at ways of improving our service offering for our customers. Our new 6E Eats menu incorporates feedback from customers, cabin crew, and service partners and brings a host of new options. They say food unites a country, and that is exactly what we are attempting with our new choice-of-the-day regional meals to present #IndiaByIndiGo. Our new beverage service makes travel more comfortable for customers and reduces wastage”. 

IndiGo will continue its sales of alcohol and new mixer options at affordable prices for international flights. IndiGo’s current menu revamp speaks much more about its brand commitment to giving the top and most valuable customer experience, and this is the primary reason why it stays at the top of its game. The new 6-E onboarding menu ensures a faster and more efficient onboarding service and much more options for the customers.