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By Manu Vardhan Kannan
Published on November 5, 2025
Sofitel Mumbai BKC is delighted to announce the appointment of Ms. Neha Chhabra as its new General Manager. With over two decades of distinguished experience in luxury and business hospitality, Neha brings a deep understanding of operations, guest experience, and brand leadership, perfectly reflecting Sofitel’s signature blend of French zest and Indian warmth.
A seasoned hotelier and dynamic leader, Neha has led several prestigious properties under globally acclaimed hospitality brands. Most recently, she served as General Manager at JW Marriott Goa, where she positioned the property among North Goa’s most celebrated luxury destinations. Under her leadership, the hotel garnered over 27 industry accolades, including honours from Travel + Leisure India, Condé Nast Traveler, and the HICSA Hotel of the Year 2024.
Prior to this, Neha was General Manager at Courtyard by Marriott Bengaluru Hebbal, where her agile leadership through the pandemic drove both operational excellence and strong financial performance. Her earlier roles at JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi further enriched her expertise in delivering exceptional service and guest satisfaction across diverse luxury environments.
Renowned for her people-first approach and commitment to excellence, Neha has received numerous prestigious accolades, including:
Goa’s Best General Manager 2024 (CMO Asia)
Leadership Excellence 2022 (APEC GM Awards)
Diamond General Manager of the Year 2021–22 (Global, Courtyard Brand)
She has also been honoured among the Most Fabulous Women Leaders in Hospitality and recognized as Hotel Manager of the Year 2019 by BW Hotelier and Stelliers South Asia.
Reflecting on her appointment, Neha Chhabra shared,
“Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”
In her new role, Neha will oversee the hotel’s overall operations and strategic direction, focusing on enhancing guest experiences, driving sustainable growth, and fostering a culture of creativity and excellence among her teams.
With her vast experience and visionary leadership, Neha Chhabra’s appointment marks an inspiring new chapter for Sofitel Mumbai BKC, as the hotel continues to redefine luxury hospitality in the heart of India’s financial capital.
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By Hariharan U
Published on November 14, 2026
Fairfield by Marriott Hyderabad has appointed Chef Jogarao Pujari as its new Executive Chef, bringing an experienced culinary professional with over 18 years of industry experience to lead its food and beverage operations.
In his new role, Chef Jogarao will oversee culinary operations across the hotel's food and beverage outlets, with responsibilities spanning menu planning and development, new culinary concepts, food quality and presentation. He will also lead and mentor the kitchen team while focusing on operational efficiency and guest dining experiences.
His career includes associations with several hospitality brands, including Four Points by Sheraton Visakhapatnam, Radisson Blu Plaza Hyderabad, Novotel Hyderabad Convention Centre and HICC, The Raintree Hotels Chennai, and Hotel Marine Plaza Mumbai.
He also brings international experience from a four-year association with Costa Cruise Lines, Italy, where he gained exposure to cruise culinary operations. In the corporate food service segment, he has worked with Sodexo India Services, most recently serving as Executive Chef for its Deloitte account in Hyderabad.
A specialist in banquet operations and large-scale catering, Chef Jogarao has managed events serving up to 100,000 guests, including major corporate engagements and prestigious occasions. His experience across diverse cuisines and high-volume food service environments adds to his operational and culinary expertise.
Beyond professional kitchens, Chef Jogarao is also familiar to Telugu-speaking audiences through his television appearances. He has hosted more than 600 live cooking shows on ETV Abhiruchi, sharing his culinary knowledge and passion for non-vegetarian cuisine with viewers across the Telugu-speaking states.
His appointment brings together experience in hotel kitchens, cruise operations, corporate catering and television, as he takes charge of the culinary function at Fairfield by Marriott Hyderabad.
Fairfield by Marriott Hyderabad offers contemporary accommodation and hospitality services for business travellers, with a focus on comfortable stays, thoughtful amenities and convenient dining options. The property follows the Fairfield brand's approach to simplicity, comfort and welcoming service.
Published on November 13, 2026
Anya Hotel has appointed Pramod Kumar as its new Housekeeping Manager, strengthening the hotel's housekeeping leadership with an experienced hospitality professional. Kumar joined the property on November 11, 2026, bringing 19 years of experience in housekeeping operations across reputed hotel brands.
His professional experience includes associations with Radisson, Marriott, Hilton, ITC Hotels, The Park Hotels and Westin. Most recently, he was associated with Radisson Individuals in Gopalpur, Odisha.
Over the course of his career, Kumar has developed expertise in housekeeping operations management, budgeting, cost control, quality assurance, guest satisfaction, team leadership and departmental coordination. In his new role, he will be responsible for overseeing housekeeping operations and maintaining the hotel's standards of cleanliness, service quality and guest comfort.
Kumar also brings strong communication, problem-solving, teamwork and time-management skills to the position. His approach combines operational efficiency with a focus on maintaining quality and working collaboratively with colleagues across departments.
Outside work, he enjoys listening to music, practising yoga and swimming. His personal philosophy is summed up in a simple belief: “Work is worship.”
With his experience across multiple hospitality brands and a background in managing housekeeping functions, Kumar's appointment adds to Anya Hotel's focus on operational consistency and guest satisfaction.
JW Marriott Mumbai Sahar has appointed Priyanka Gandhi as Director of Guest Experiences, strengthening its focus on personalised service, guest satisfaction, and associate development.
With over two decades of experience across hospitality, aviation, food service, and education, Priyanka brings a strong understanding of customer experience, service culture, and people development. Throughout her career, she has focused on improving service standards and helping teams create meaningful interactions with guests.
In her new role, Priyanka will oversee key areas such as personalisation, service excellence, service recovery, relationship building, and associate development. She will also lead learning and performance initiatives to maintain consistency across the guest journey while supporting the hotel's wider business objectives.
Before joining JW Marriott Mumbai Sahar, Priyanka held leadership positions across customer experience, learning, quality, and training at several organisations, including Foodlink F&B Holdings, Artium Academy, Air India, Go First, The St. Regis Mumbai, Jet Airways, and Kingfisher Airlines.
She is also a certified Lean Six Sigma Black Belt, with expertise in instructional design, quality assurance, service audits, and process improvement. Her experience across different service sectors adds to her understanding of guest expectations and team performance.
Commenting on her appointment, Priyanka Gandhi said, "Every guest interaction is an opportunity to create a connection that goes beyond the service itself. I believe exceptional experiences begin with empowered people who have the right skills, mindset, and confidence to make a difference. I look forward to working with the team at JW Marriott Mumbai Sahar to build on its strong culture of service and create experiences that guests remember long after their stay."
Priyanka's appointment further strengthens JW Marriott Mumbai Sahar's commitment to delivering thoughtful, personalised, and consistent guest experiences.
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