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By Manu Vardhan Kannan
Published on November 5, 2025
Sofitel Mumbai BKC is delighted to announce the appointment of Ms. Neha Chhabra as its new General Manager. With over two decades of distinguished experience in luxury and business hospitality, Neha brings a deep understanding of operations, guest experience, and brand leadership, perfectly reflecting Sofitel’s signature blend of French zest and Indian warmth.
A seasoned hotelier and dynamic leader, Neha has led several prestigious properties under globally acclaimed hospitality brands. Most recently, she served as General Manager at JW Marriott Goa, where she positioned the property among North Goa’s most celebrated luxury destinations. Under her leadership, the hotel garnered over 27 industry accolades, including honours from Travel + Leisure India, Condé Nast Traveler, and the HICSA Hotel of the Year 2024.
Prior to this, Neha was General Manager at Courtyard by Marriott Bengaluru Hebbal, where her agile leadership through the pandemic drove both operational excellence and strong financial performance. Her earlier roles at JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi further enriched her expertise in delivering exceptional service and guest satisfaction across diverse luxury environments.
Renowned for her people-first approach and commitment to excellence, Neha has received numerous prestigious accolades, including:
Goa’s Best General Manager 2024 (CMO Asia)
Leadership Excellence 2022 (APEC GM Awards)
Diamond General Manager of the Year 2021–22 (Global, Courtyard Brand)
She has also been honoured among the Most Fabulous Women Leaders in Hospitality and recognized as Hotel Manager of the Year 2019 by BW Hotelier and Stelliers South Asia.
Reflecting on her appointment, Neha Chhabra shared,
“Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”
In her new role, Neha will oversee the hotel’s overall operations and strategic direction, focusing on enhancing guest experiences, driving sustainable growth, and fostering a culture of creativity and excellence among her teams.
With her vast experience and visionary leadership, Neha Chhabra’s appointment marks an inspiring new chapter for Sofitel Mumbai BKC, as the hotel continues to redefine luxury hospitality in the heart of India’s financial capital.
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By Hariharan U
Published on April 27, 2026
Conrad Pune has announced the appointment of Subhadeep Saha as Rooms Division Manager, reinforcing its leadership team in operations and guest experience.
With over 12 years of experience across multiple properties within Hilton, Subhadeep brings deep expertise in guest services, team leadership, and operational excellence. In his most recent role, he managed front office and health club operations in a high-volume MICE environment, where he drove improvements in loyalty engagement, guest satisfaction scores, and online reputation rankings.
His career includes key roles at leading Hilton properties such as DoubleTree Suites by Hilton Bengaluru, Hilton Garden Inn Trivandrum, and Hilton Bangalore Embassy GolfLinks, building a strong foundation in operational standards and cross-functional leadership.
In his new role at Conrad Pune, Subhadeep will oversee Rooms Division along with Wellness and Leisure operations, focusing on strengthening day-to-day efficiencies and enhancing guest satisfaction. His responsibilities will span the hotel’s 351 rooms, dining outlets, meeting spaces, and lifestyle facilities, ensuring seamless and consistent service delivery.
Sharing his thoughts, Subhadeep expressed enthusiasm about joining the property, highlighting his focus on collaboration, empathy, and team-driven leadership to create meaningful guest and colleague experiences.
Commenting on the appointment, Abhishek Sahai, General Manager, Conrad Pune, noted that Subhadeep’s operational expertise and people-first approach will play a key role in further elevating the hotel’s service standards.
This appointment reflects Conrad Pune’s continued focus on strengthening leadership capabilities while delivering refined and consistent luxury hospitality experiences.
Courtyard by Marriott Mahabaleshwar has announced the appointment of Vikas Ravi Thakre as Assistant Manager – Reservations, further strengthening its operational leadership.
With over six years of experience in the hospitality industry, Vikas brings a strong mix of reservations expertise, operational efficiency, and guest-focused service. In his new role, he will oversee the hotel’s reservations function, focusing on optimising booking channels, improving forecasting accuracy, and enhancing overall reservation performance.
Commenting on the appointment, Rahul Janve, General Manager, highlighted that Vikas’s understanding of reservation systems and ability to drive efficiency make him a valuable addition to the team.
Prior to joining the Mahabaleshwar property, Vikas was associated with Fairfield by Marriott Calangute, where he served as Assistant Manager – Reservations. During his tenure, he managed individual and group bookings, monitored room inventory, and collaborated closely with sales and front office teams. He also contributed to reservation reporting, booking trend analysis, and revenue optimisation strategies.
He began his journey at the same property as a Reservation Executive, where he played a key role in streamlining processes and improving operational efficiency. His earlier experience includes roles at The Fern Residency and Le Méridien Nagpur, where he developed a strong foundation in front office operations and guest relations.
Speaking on his new role, Vikas expressed enthusiasm about joining the team and contributing to seamless reservation experiences while maintaining high service standards.
Recognised for his consistent performance, he has received multiple accolades, including Employee of the Month and Associate of the Month awards. With proficiency in systems such as Opera, Marsha, and HPP, along with a strong analytical approach, he is well-positioned to further enhance the hotel’s reservations operations.
Foodlink Global has announced the appointment of Jayved Kumar as Head Chef, reinforcing its culinary leadership in the Middle East region.
With over 15 years of experience, Chef Jayved brings a strong foundation in modern Indian cuisine, kitchen operations, and team leadership. Known for his ability to blend traditional flavours with contemporary techniques, he has built a reputation for delivering consistent quality across large-scale operations.
Prior to this role, he served as Unit Chef at PINCODE Restaurant by Chef Kunal Kapur, where he played a key role in menu innovation and guest satisfaction. His professional journey also includes tenures with Azure Hospitality Pvt. Ltd. and Royal Orchid & Regenta Hotels, where he gained extensive experience in menu development, vendor management, and operational efficiency.
In his new role at Foodlink Global, Chef Jayved will oversee kitchen operations across Dubai, focusing on menu innovation, maintaining global hygiene and safety standards, and enhancing overall dining experiences. His expertise spans curry and tandoor specialities, fusion cuisine, and large-scale kitchen administration, supported by strong knowledge of HACCP compliance and quality audits.
Speaking on his appointment, Chef Jayved expressed enthusiasm about joining the brand, highlighting his intent to create innovative dining experiences that combine traditional Indian flavours with modern presentation and techniques.
This strategic appointment underscores Foodlink Global’s commitment to strengthening its culinary excellence and expanding its presence in the competitive Middle East hospitality landscape.
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