Neil James Appointed as General Manager of Sheraton Grand Palace Indore

Neil James Appointed as General Manager of Sheraton Grand Palace Indore

By Manu Vardhan Kannan

Published on April 12, 2025

Sheraton Grand Palace Indore has announced the appointment of Neil James as its new General Manager, marking a significant step forward for the iconic property. With a distinguished 18-year career in the hospitality industry, Neil brings a blend of operational expertise, strong leadership, and a deep commitment to guest satisfaction.

In his new role, Neil will oversee all facets of hotel operations, focusing on elevating guest experiences, driving growth, and strengthening the hotel’s market presence. Known for his passion for innovation and service excellence, Neil’s leadership is expected to further enhance Sheraton Grand Palace Indore’s status as a leading luxury destination for stays, dining, and events in Central India.

Neil began his journey in the industry as a Front Office Associate and has steadily progressed through roles such as Director of Rooms, working with prestigious hotel brands including Four Points by Sheraton, Le Meridien, and Courtyard by Marriott, both in India and abroad.

Before joining Sheraton Grand Palace Indore, Neil served as General Manager at Courtyard by Marriott Vadodara, where he notably elevated the hotel's performance and service standards. His contributions to hospitality have earned him several accolades, including:

  •  Best General Manager, Gujarat 2024 by Hotel Bloggers Association
  • The Stephen G. Marriott Culture Award 2018 for fostering a positive workplace
  • Leading his hotel to win the Platinum & Golden Circle Awards for two consecutive years

On his appointment, Neil shared,

“Stepping into this role at Sheraton Grand Palace Indore is an honor. I'm excited to join this exceptional team and contribute to the hotel's continued success. My vision centers on elevating guest experiences through innovative approaches, ensuring seamless operational efficiency, and fostering a culture of excellence. I believe in empowering our team to deliver unparalleled service, creating truly memorable stays for every guest.”

Apart from his professional achievements, Neil is an avid reader and maintains a dedicated fitness routine that helps him stay balanced and energised.

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About Sheraton Grand Palace Indore

Sheraton Grand Palace Indore is Central India’s premier hospitality landmark, combining modern luxury with timeless elegance. With expansive event venues, refined culinary experiences, and a strong commitment to guest satisfaction, the hotel continues to set new standards in the region’s luxury hospitality space.


Grand Hyatt Kochi Bolgatty Appoints Vikash Kumar as Assistant Director of Food & Beverage

Grand Hyatt Kochi Bolgatty Appoints Vikash Kumar as Assistant Director of Food & Beverage

By Hariharan U

Published on December 25, 2025

Grand Hyatt Kochi Bolgatty has announced the appointment of Vikash Kumar as its new Assistant Director of Food & Beverage, further reinforcing the hotel’s focus on operational excellence and elevated guest experiences across dining and events.

In his new role, Vikash will oversee food and beverage operations, banquet performance and service delivery, supporting the hotel’s continued emphasis on consistency, quality and guest-focused innovation. With over a decade of experience across F&B service, banquet operations and large-scale event planning, he brings a strong blend of operational depth and people-led leadership.

Vikash began his hospitality journey in 2014 with Hyderabad Marriott Hotel & Convention Center and Courtyard by Marriott, where he developed a solid foundation in food and beverage service and guest engagement. Over the years, he progressed through several leadership roles, gaining hands-on experience in managing high-volume operations and complex event environments.

He joined the Hyatt family in September 2022 as Events Planning Manager at Grand Hyatt Kochi Bolgatty, where he played a key role in executing high-profile events and strengthening banquet operations. He later moved to Sheraton Grand Bengaluru Whitefield Hotel & Convention Center as Banquet Manager and was promoted to Assistant Food & Beverage Manager in March 2025.

A graduate in Hotel Management and Catering Technology, Vikash is known for his disciplined, collaborative approach and his commitment to building high-performing teams. His return to Grand Hyatt Kochi Bolgatty reflects the hotel’s continued focus on nurturing internal talent and developing leaders aligned with Hyatt’s values of care, consistency and service excellence.

About Grand Hyatt

Around the world, Grand Hyatt hotels bring travel dreams to life by celebrating the iconic in small details and magnificent moments. Located at the crossroads of local culture and global business within major gateway cities 


Hospitality in 2026: Nksha’s Growth Plans and Key Dining Trends to Watch

Hospitality in 2026: Nksha’s Growth Plans and Key Dining Trends to Watch

By Hariharan U

Published on December 20, 2025

As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.

“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”

Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.

Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.

From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.

Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.

As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.


The St. Regis Goa Resort Welcomes Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto

The St. Regis Goa Resort Welcomes Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto

By Hariharan U

Published on December 19, 2025

The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.

Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.

“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.

Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.

This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.

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