Neil James Appointed as General Manager of Sheraton Grand Palace Indore

Neil James Appointed as General Manager of Sheraton Grand Palace Indore

By Manu Vardhan Kannan

Published on April 12, 2025

Sheraton Grand Palace Indore has announced the appointment of Neil James as its new General Manager, marking a significant step forward for the iconic property. With a distinguished 18-year career in the hospitality industry, Neil brings a blend of operational expertise, strong leadership, and a deep commitment to guest satisfaction.

In his new role, Neil will oversee all facets of hotel operations, focusing on elevating guest experiences, driving growth, and strengthening the hotel’s market presence. Known for his passion for innovation and service excellence, Neil’s leadership is expected to further enhance Sheraton Grand Palace Indore’s status as a leading luxury destination for stays, dining, and events in Central India.

Neil began his journey in the industry as a Front Office Associate and has steadily progressed through roles such as Director of Rooms, working with prestigious hotel brands including Four Points by Sheraton, Le Meridien, and Courtyard by Marriott, both in India and abroad.

Before joining Sheraton Grand Palace Indore, Neil served as General Manager at Courtyard by Marriott Vadodara, where he notably elevated the hotel's performance and service standards. His contributions to hospitality have earned him several accolades, including:

  •  Best General Manager, Gujarat 2024 by Hotel Bloggers Association
  • The Stephen G. Marriott Culture Award 2018 for fostering a positive workplace
  • Leading his hotel to win the Platinum & Golden Circle Awards for two consecutive years

On his appointment, Neil shared,

“Stepping into this role at Sheraton Grand Palace Indore is an honor. I'm excited to join this exceptional team and contribute to the hotel's continued success. My vision centers on elevating guest experiences through innovative approaches, ensuring seamless operational efficiency, and fostering a culture of excellence. I believe in empowering our team to deliver unparalleled service, creating truly memorable stays for every guest.”

Apart from his professional achievements, Neil is an avid reader and maintains a dedicated fitness routine that helps him stay balanced and energised.

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About Sheraton Grand Palace Indore

Sheraton Grand Palace Indore is Central India’s premier hospitality landmark, combining modern luxury with timeless elegance. With expansive event venues, refined culinary experiences, and a strong commitment to guest satisfaction, the hotel continues to set new standards in the region’s luxury hospitality space.


Courtyard by Marriott Mahabaleshwar Welcomes Siddharth Chitnis as Operations Manager

Courtyard by Marriott Mahabaleshwar Welcomes Siddharth Chitnis as Operations Manager

By Author

Published on April 19, 2025

Courtyard by Marriott Mahabaleshwar is proud to announce the appointment of Siddharth Chitnis as the new Operations Manager. With a distinguished career spanning nearly 13 years with Marriott International, Siddharth brings a wealth of operational expertise, leadership acumen, and a deep understanding of guest service excellence.

In his new role, Siddharth will be responsible for overseeing the day-to-day operations, ensuring seamless guest experiences, enhancing operational efficiencies, and supporting the strategic direction of the hotel. His proven track record in hospitality operations across multiple Marriott brands makes him a strong asset to the Courtyard by Marriott Mahabaleshwar leadership team.

Siddharth joins the property from Fairfield by Marriott Goa Calangute, where he served as Operations Manager for two years. Prior to that, he held key leadership positions across several prominent Marriott hotels including Hyderabad Marriott Hotel & Convention Centre, JW Marriott Mumbai Juhu, and Fairfield by Marriott Goa Anjuna. His journey through varied roles—from Front Office Associate to complex Front Office Manager—highlights his growth mindset, operational excellence, and dedication to elevating service standards.

Speaking about his new role, Siddharth said, "I am excited to join Courtyard by Marriott Mahabaleshwar, a destination known for its scenic beauty and warm hospitality. I look forward to contributing to the guest experience by fostering a culture of service excellence and innovation."

Siddharth is known among peers for his strong team leadership, guest-centric approach, and hands-on operational style. His commitment to Marriott's core values and passion for hospitality continues to inspire those around him.

Please join us in welcoming Siddharth Chitnis to the Courtyard by Marriott Mahabaleshwar family. We look forward to his leadership in taking operational excellence to greater heights.


RAS AL KHAIMAH Tourism development authority appoints Vishal Bhatia as India Market Director

RAS AL KHAIMAH Tourism development authority appoints Vishal Bhatia as India Market Director

By Author

Published on April 19, 2025

Ras Al Khaimah Tourism Development Authority (RAKTDA) has appointed Vishal Bhatia as India Market Director, a strategic move to reinforce its commitment to expanding the emirate’s presence in the India market.

Based in Mumbai, Bhatia will be responsible for leading RAKTDA’s strategy and operations across the Indian market to position Ras Al Khaimah as a destination of choice for Indian travellers. Bhatia will be responsible for strengthening Ras Al Khaimah's business relations to accelerate its growth in India, which remains one of the top five key source markets for Ras Al Khaimah.

Bhatia joins RAKTDA with more than two decades of expertise in the travel and tourism business, having led market development initiatives, and driven sustainable visitor growth across India. Bhatia served as Country Manager at VisitBritain, where he played an important role in shaping the UK’s tourism strategy in the Indian market. Over his tenure, he managed integrated market strategies, executed effective B2B and consumer campaigns, and built significant collaborations to strengthen Britain’s brand position. His market insights, people leadership, and collaborative mindset were critical to maximising India’s tourism potential.

On his appointment, Iyad Rasbey, Vice President, Destination Tourism Development, RAKTDA, said, “Vishal’s appointment comes at a pivotal time as we continue to see strong growth from India. With his deep understanding of the market and relevant expertise, he will support our efforts to enhance Ras Al Khaimah’s appeal among Indian travellers as a year-round destination. He will also play a key role in tapping into the destination wedding segment, which continues to show promising potential for the Emirate.”

Commenting on his new role, Bhatia said, “Joining RAKTDA presents a meaningful opportunity to build on the growing interest Ras Al Khaimah is receiving from India. My focus will be on strengthening trade and consumer engagement, increasing awareness across key cities, and unlocking opportunities across diverse segments. I look forward to contributing to the next phase of growth from this important market.”

Ras Al Khaimah, the Destination of Future, has emerged as a preferred getaway for Indian travellers seeking authentic experiences, scenic landscapes, and family-friendly attractions. With enhanced air connectivity, a growing array of luxury resorts, and visa-on-arrival access for Indian passport holders, the destination is well positioned for long-term growth in the Indian outbound market.

With this appointment, RAKTDA reaffirms its strategy emphasis on high-growth markets in South Asia and its long-term commitment to India.

For more information about Ras Al Khaimah Tourism Development Authority, please visit www.raktda.com.


Joohi Kothari Joins Radisson Resort & Spa Lonavala as Director of Sales & Marketing

Joohi Kothari Joins Radisson Resort & Spa Lonavala as Director of Sales & Marketing

By Nishang Narayan

Published on April 19, 2025

Radisson Resort & Spa Lonavala is thrilled to announce the appointment of Ms. Joohi Kothari as the new Director of Sales and Marketing. With over 13 years of experience across leading hospitality brands, Joohi brings a rich blend of expertise in strategic sales, business development, market expansion, and revenue growth.

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Known for her ability to lead high-performing sales teams and design impactful corporate incentive programs, Joohi has consistently driven strong results in guest engagement and brand visibility. Her extensive experience in forging strategic partnerships, launching innovative campaigns, and optimizing revenue streams is expected to play a pivotal role in strengthening the resort’s presence in the competitive Lonavala market.

Her appointment signals a new chapter of growth and innovation for Radisson Resort & Spa Lonavala. The team looks forward to her leadership and fresh perspective in elevating the resort’s sales and marketing strategies.

Welcome aboard, Joohi!

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