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By Hariharan U
Published on October 15, 2026
Novotel Goa Resort & Spa and Novotel Goa Candolim have appointed Sagarika Das as Reservation Manager, strengthening the reservations function across both properties as they continue to focus on guest experience and operational efficiency.
Das brings over eight years of hospitality experience, having begun her career in 2018. Her professional background spans reservations, guest relations and hotel operations, with previous associations including Novotel Chandigarh, other Accor brands across India, Hilton and May Flower.
Her experience across multiple hospitality brands has helped her develop an understanding of reservation management, guest expectations and the importance of delivering a seamless experience from the initial booking interaction through arrival.
In her new role, Das will oversee reservations for both Novotel Goa properties, working closely with the commercial and operational teams to streamline reservation processes, optimise room inventory and enhance the pre-arrival guest journey.
The appointment comes as the properties continue to strengthen their positioning among leisure, family and business travellers visiting Goa. At Novotel Goa Resort & Spa, the hotel's pet-friendly offering and phased guest room renovations are also part of its ongoing efforts to enhance the overall guest experience.
Commenting on the appointment, Amit Sangwan, Cluster General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, said:
"We are delighted to welcome Sagarika to the Novotel Goa family. Her experience across reservations, guest relations and hotel operations, coupled with her previous association with Accor, makes her a valuable addition to our team. The reservations function plays a vital role in shaping a guest's journey and creating that all-important first impression of our hotels. We are confident that Sagarika's guest-centric approach, industry experience and understanding of reservation operations will further strengthen this experience. We wish her every success in her new role and look forward to her contributions to the continued growth of our properties."
Outside work, Das enjoys cooking and reading, interests that reflect her creativity and curiosity to continue learning.
Her appointment highlights the importance of reservations leadership in coordinating room availability, supporting commercial performance and shaping guest perceptions before arrival.
Novotel Hotels, Suites & Resorts is part of Accor, an international hospitality group. The brand operates hotels, suites and resorts designed for business and leisure travellers, offering contemporary accommodation, dining, flexible workspaces, family facilities and fitness amenities.
With more than 600 locations across over 60 countries, Novotel participates in ALL Accor, the group's booking platform and loyalty programme, which provides members access to rewards, services and experiences.
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Published on November 4, 2026
The Westin Chennai Velachery has appointed Avanthika Ramamurthy as Marketing Communications Manager, strengthening its marketing and communications leadership as the hotel continues to build its brand presence in Chennai.
In her new role, Ramamurthy will lead the hotel's marketing communications strategy, overseeing brand positioning, media engagement, digital communications and integrated campaigns. Her responsibilities will include strengthening the hotel's visibility and communicating its guest experiences across relevant platforms.
Ramamurthy brings more than 10 years of experience across marketing, public relations, advertising, digital media and creative communications. Her professional background spans the hospitality, food and beverage, and retail sectors, with experience working in India and Australia.
During her career, she has worked with Accor and held other marketing and communications leadership positions. Her experience includes strategic planning, brand development, creative storytelling and integrated marketing initiatives, giving her exposure to varied communication environments and consumer-facing industries.
Commenting on the appointment, Deepraj Mukherjee, General Manager, The Westin Chennai Velachery, said, "We are delighted to welcome Avanthika to our leadership team. Her extensive experience in marketing communications, coupled with her creative vision and strategic approach, will be instrumental in strengthening our brand presence and deepening our engagement with guests and the wider community. We look forward to her contributions as we continue to create meaningful and memorable experiences for our guests."
In her new position, Ramamurthy will focus on enhancing the hotel's brand visibility, building audience engagement and communicating its distinctive guest experiences. Her appointment adds to the hotel's leadership team as it continues to engage with guests, media and the wider Chennai market.
Infinity Experiences has announced two key leadership appointments, naming Prashanth Kumar as Co-Founder and Chief Operating Officer (COO), and Apoorav Pawar as Head of Brand, Portfolio & Growth.
The appointments bring together experience across hospitality operations, loyalty and membership programmes, premium financial products, portfolio strategy and brand development as the company works to expand its curated collection and membership proposition for discerning travellers.
With more than 25 years of global hospitality experience, Prashanth Kumar joins Infinity Experiences with a background spanning hotel operations, brand development and loyalty programmes.
He began his career at The Brown Palace in Denver before taking up leadership roles at Novotel Hyderabad, Hyderabad International Convention Centre, Courtyard by Marriott Ahmedabad and ibis Gurgaon. During his time with ibis Gurgaon, he contributed to developing the brand standard for India.
Kumar subsequently built Sobha's hospitality vertical in Dubai and spent approximately 11 years in senior leadership roles at Accor Plus. Most recently, he served as Chief Operating Officer at TLC DigiTech Pvt Ltd, overseeing an operation of around 750 employees across India, Kenya and Sri Lanka.
His professional experience spans several international markets, including India, the United States, New Zealand, Switzerland and Dubai. He has also undertaken hospitality management and leadership programmes at the Glion Institute of Higher Education and Cornell University.
At Infinity Experiences, Kumar will lead operations, with responsibilities covering expansion into new geographies and categories, international partnerships and delivery of the company's Infinity Membership Promise. His experience in hospitality operations and membership programmes is expected to support the company's efforts to maintain consistent standards across its certified experiences.
Apoorav Pawar joins Infinity Experiences from American Express India, where he worked across premium credit card products and lending. During his tenure, he led the Platinum Reserve and Platinum Travel products, along with EMI and other card offerings, gaining experience in product strategy, portfolio development and customer engagement.
Before American Express, Pawar held positions at RBL Bank, Indus Towers Limited and DishTV, building experience across portfolio management, business strategy and new product development.
He holds an MBA from IIM Indore and a bachelor's degree in Economics from Shri Ram College of Commerce.
In his new role, Pawar will lead the company's brand, portfolio and growth strategy, focusing on the selection, positioning and presentation of its curated collection. His responsibilities will also include membership growth and strategies to attract, engage, activate and retain members and partners.
His background in premium product development and portfolio management is expected to contribute to the development of Infinity Experiences' proposition for a global audience.
The two appointments bring together complementary capabilities as Infinity Experiences develops its collection of certified hotels and experiences. While Kumar will focus on operational delivery, expansion and partnerships, Pawar will lead the brand and portfolio strategy alongside membership growth.
The leadership additions mark a step in the company's efforts to build its international presence and establish a distinctive proposition for travellers seeking curated hospitality experiences
By Manu Vardhan Kannan
Hyatt Regency Chennai has appointed Akanksha Tomar as its new Learning & Development Manager, strengthening its focus on employee training and people development.
Akanksha brings experience in learning and development across multiple organisations. She began her professional journey as Training In-Charge at Freedom Employability Academy, followed by roles as Corporate Trainer at Sunstone and Assistant Manager – Learning & Development at DSE Technologies. Before joining Hyatt Regency Chennai, she served as Assistant Manager – Learning & Development at Hyatt Regency Lucknow, where she worked on training initiatives for employees and trainees.
Her academic background includes a Bachelor's degree in Mechanical Engineering, a Master's in Organisational Psychology and a PGD in Training & Development from the Indian Society for Training and Development (ISTD).
In her new role, Akanksha will lead learning and development initiatives for associates and trainees at Hyatt Regency Chennai. Her responsibilities will include designing practical training programmes to strengthen skills, build confidence and improve employee performance. Her background in organisational psychology will also support her approach to understanding individual learning needs and making training more relevant.
Sharing her thoughts on the appointment, Akanksha said, "I am passionate about Learning & Development and seeing people grow. What I value most is making learning practical and meaningful, and seeing training translates into real improvement in people's confidence and performance."
Originally from Gwalior, Akanksha has lived in several cities across India. Her experiences across different places have shaped her appreciation for diverse cultures and people, which she brings to her new role.
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