Novotel Goa Resort & Spa and Novotel Goa Candolim have appointed Sagarika Das as Reservation Manager, strengthening the reservations function across both properties as they continue to focus on guest experience and operational efficiency.

Das brings over eight years of hospitality experience, having begun her career in 2018. Her professional background spans reservations, guest relations and hotel operations, with previous associations including Novotel Chandigarh, other Accor brands across India, Hilton and May Flower.

Her experience across multiple hospitality brands has helped her develop an understanding of reservation management, guest expectations and the importance of delivering a seamless experience from the initial booking interaction through arrival.

In her new role, Das will oversee reservations for both Novotel Goa properties, working closely with the commercial and operational teams to streamline reservation processes, optimise room inventory and enhance the pre-arrival guest journey.

The appointment comes as the properties continue to strengthen their positioning among leisure, family and business travellers visiting Goa. At Novotel Goa Resort & Spa, the hotel's pet-friendly offering and phased guest room renovations are also part of its ongoing efforts to enhance the overall guest experience.

Commenting on the appointment, Amit Sangwan, Cluster General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, said:

"We are delighted to welcome Sagarika to the Novotel Goa family. Her experience across reservations, guest relations and hotel operations, coupled with her previous association with Accor, makes her a valuable addition to our team. The reservations function plays a vital role in shaping a guest's journey and creating that all-important first impression of our hotels. We are confident that Sagarika's guest-centric approach, industry experience and understanding of reservation operations will further strengthen this experience. We wish her every success in her new role and look forward to her contributions to the continued growth of our properties."

Outside work, Das enjoys cooking and reading, interests that reflect her creativity and curiosity to continue learning.

Her appointment highlights the importance of reservations leadership in coordinating room availability, supporting commercial performance and shaping guest perceptions before arrival.

About Novotel

Novotel Hotels, Suites & Resorts is part of Accor, an international hospitality group. The brand operates hotels, suites and resorts designed for business and leisure travellers, offering contemporary accommodation, dining, flexible workspaces, family facilities and fitness amenities.

With more than 600 locations across over 60 countries, Novotel participates in ALL Accor, the group's booking platform and loyalty programme, which provides members access to rewards, services and experiences.