Novotel Goa Resorts Appoint Joy Fernandes as Cluster IT Manager

Novotel Goa Resorts Appoint Joy Fernandes as Cluster IT Manager

By Nishang Narayan

Published on December 17, 2024

Novotel Goa Resort & Spa and Novotel Goa Candolim have announced the appointment of Joy Fernandes as their new Cluster IT Manager. Fernandes, an accomplished IT professional, brings a strong background in hospitality technology to his new role.

Having previously led IT operations at Novotel Bengaluru Outer Ring Road and Ibis Bengaluru Outer Ring Road, Fernandes successfully managed an extensive inventory of 526 rooms. His expertise spans operational systems support, IT strategy and planning, business continuity, disaster recovery, and cybersecurity.

Strategic Role in Enhancing IT Operations

In his new position, Fernandes will focus on ensuring that technology supports business operations, enhances user experience, and optimizes efficiency across both Novotel properties. He will oversee:

  • Cybersecurity and Data Protection
  • Vendor Management and Cost Optimization
  • Implementation of emerging technologies, including cloud services and AI-driven solutions
  • Upcoming technology initiatives to ensure a competitive edge

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Sachin Maheshwary, General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, expressed his confidence in Fernandes’ leadership: “We are excited to welcome Joy to the Novotel Goa team. His extensive experience in hospitality IT management will be invaluable as we strive to enhance our technological capabilities and guest experiences.”

Sharing his enthusiasm, Joy Fernandes said: “I am thrilled to join the team at Novotel Goa. I look forward to applying my skills and experience to drive strategic initiatives that will benefit both properties.”

With Fernandes at the helm, both Novotel properties aim to deliver seamless, technology-driven experiences for their guests while maintaining operational excellence.


Courtyard by Marriott Mahabaleshwar Welcomes Laxmi Singh as Front Office Manager

Courtyard by Marriott Mahabaleshwar Welcomes Laxmi Singh as Front Office Manager

By Hariharan U

Published on December 8, 2025

Courtyard by Marriott Mahabaleshwar has announced the appointment of Laxmi Singh as the new Front Office Manager, strengthening the resort’s leadership team ahead of a busy travel season.

With over eight years in hospitality across well-known hotel brands, Singh brings strong experience in guest relations, front office operations and team development. She has worked with leading names including Accor Residences in Qatar, The Fern Hotels & Resorts, Taj Hotels & Resorts and Chhatrapati Shivaji Maharaj International Airport. Her global exposure also includes handling operations during the FIFA World Cup 2022.

Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, shared, “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, operational strength and proven performance within the Marriott portfolio make her a valuable addition to our leadership team. We are confident her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”

Before taking up this role, Singh served as Guest Relations & Loyalty Manager at the same property, where she played a key role in improving loyalty member engagement and guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager, contributing to improved processes and helping the hotel reach top TripAdvisor rankings.

In her new position, Singh will now lead daily front office operations, strengthen guest service strategies, enhance team performance and maintain high service standards for the resort.

Sharing her excitement, Laxmi Singh said, “Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honoured to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.”

Her strong operational approach, leadership skills and hands-on experience across Indian and international markets make her a solid addition to Courtyard by Marriott Mahabaleshwar’s core team.


Radisson Blu New Delhi Paschim Vihar Strengthens Leadership with New F&B Heads

Radisson Blu New Delhi Paschim Vihar Strengthens Leadership with New F&B Heads

By Manu Vardhan Kannan

Published on December 8, 2025

Radisson Blu Hotel New Delhi Paschim Vihar has strengthened its leadership team with the appointment of Rakesh Kumar as Food & Beverage Manager and Chef Manoj Rawat as Executive Chef, bringing with them a strong blend of global exposure and luxury hospitality experience.

Rakesh, with over 15 years of experience, has worked with leading international and Indian hospitality brands such as Sheraton Samoa Beach Resort, Radisson Blu Plaza Delhi Airport, JW Marriott Pune and Courtyard by Marriott Gurgaon. Known for leading large F&B teams, launching successful menus, driving revenue growth and managing high-profile events, he brings a strategic approach that will elevate the hotel’s dining and service standards.

Chef Manoj Rawat joins with an impressive 22-year journey across celebrated hotel brands including The Oberoi Group, Le Meridien Gurgaon, Intercontinental Eros, Radisson Gurugram Sohna Road City Centre, Hilton Garden Inn Gurgaon, The Claridges and Ramada Gurgaon. His expertise spans multicuisine and regional Indian cuisine, large-scale banqueting, menu development and strong kitchen leadership. Chef Rawat is recognised for his creativity and craftsmanship, which will further strengthen the hotel’s culinary direction.

“As we step into a new phase of luxury, their combined experience will significantly enhance our guest experience and F&B excellence,” said Anuj Soin, General Manager, Radisson Blu Hotel New Delhi Paschim Vihar.


Summit Hotels and Resorts Elevates Anjila Yonzon as Group General Manager – Sales

Summit Hotels and Resorts Elevates Anjila Yonzon as Group General Manager – Sales

By Hariharan U

Published on December 5, 2025

Summit Hotels and Resorts has announced the appointment of Anjila Yonzon as the Group General Manager – Sales, marking a proud moment for the brand and a milestone in Anjila’s 12-year journey with the group.

Anjila began her career with Summit in the reservations department, quickly making an impact with her communication skills, guest-first thinking, and strong industry relationships. Over the years, she has played an important role in expanding Summit’s sales reach across markets, driving partnerships, and strengthening the brand’s business presence.

In her new leadership role, Anjila will guide the group’s overall sales strategy, leading key accounts, partnerships, and growth initiatives across Summit’s expanding portfolio. Her deep understanding of market trends and customer needs is expected to further boost Summit’s presence in both leisure and business travel segments.

Known for her collaborative style and strategic mindset, Anjila continues to inspire her teams with her focus on excellence and people-first leadership. Her journey reflects Summit’s culture of recognising talent from within and growing future leaders.

Sharing her thoughts on the appointment, Anjila Yonzon said, “It has been a truly rewarding journey with Summit Hotels and Resorts, and I am deeply honored to step into this new role. Over the years, I've witnessed the brand's incredible growth and the strength of our people-driven culture. As we move forward, my focus will be on deepening relationships, expanding our market presence, and driving sales performance with renewed energy and purpose.”

Adding to this, Sumit Mitruka, Founder & CEO, Summit Hotels and Resorts, said, “Anjila's leadership, dedication, and deep understanding of the market make her a vital part of our leadership team. Her growth within the organization truly reflects the spirit of Summit. We are confident that her strategic insight and relationship-driven approach will further enhance our sales performance and strengthen the brand's presence across key markets.”

Summit Hotels and Resorts congratulates Anjila on this well-deserved elevation and looks forward to her continued leadership in strengthening the group’s sales vision.

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