Novotel Goa Resorts Appoint Joy Fernandes as Cluster IT Manager

Novotel Goa Resorts Appoint Joy Fernandes as Cluster IT Manager

By Nishang Narayan

Published on December 17, 2024

Novotel Goa Resort & Spa and Novotel Goa Candolim have announced the appointment of Joy Fernandes as their new Cluster IT Manager. Fernandes, an accomplished IT professional, brings a strong background in hospitality technology to his new role.

Having previously led IT operations at Novotel Bengaluru Outer Ring Road and Ibis Bengaluru Outer Ring Road, Fernandes successfully managed an extensive inventory of 526 rooms. His expertise spans operational systems support, IT strategy and planning, business continuity, disaster recovery, and cybersecurity.

Strategic Role in Enhancing IT Operations

In his new position, Fernandes will focus on ensuring that technology supports business operations, enhances user experience, and optimizes efficiency across both Novotel properties. He will oversee:

  • Cybersecurity and Data Protection
  • Vendor Management and Cost Optimization
  • Implementation of emerging technologies, including cloud services and AI-driven solutions
  • Upcoming technology initiatives to ensure a competitive edge

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Sachin Maheshwary, General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, expressed his confidence in Fernandes’ leadership: “We are excited to welcome Joy to the Novotel Goa team. His extensive experience in hospitality IT management will be invaluable as we strive to enhance our technological capabilities and guest experiences.”

Sharing his enthusiasm, Joy Fernandes said: “I am thrilled to join the team at Novotel Goa. I look forward to applying my skills and experience to drive strategic initiatives that will benefit both properties.”

With Fernandes at the helm, both Novotel properties aim to deliver seamless, technology-driven experiences for their guests while maintaining operational excellence.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

Fairfield by Marriott Agra Strengthens Leadership Team with Key Appointments

By Hariharan U

Published on July 15, 2026

Fairfield by Marriott Agra has announced the appointment of Chef Ashwani Nigam as Executive Chef and Mr. Bipin Prajapati as Assistant Financial Controller, strengthening its leadership team with experienced professionals across culinary and financial operations.

The appointments mark another step in the hotel’s ongoing commitment towards delivering exceptional hospitality experiences, operational excellence, and continued growth.

As Executive Chef, Chef Ashwani Nigam will lead the culinary operations at Fairfield by Marriott Agra, overseeing menu development, kitchen operations, food quality standards, and innovative dining experiences. With his extensive industry expertise, he is expected to bring fresh perspectives and strengthen the hotel’s culinary offerings while maintaining Marriott’s commitment to quality and consistency.

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Mr. Bipin Prajapati joins Fairfield by Marriott Agra as Assistant Financial Controller, where he will be responsible for supporting financial operations, reporting, budgeting, and strategic financial planning. His expertise will contribute towards strengthening the hotel’s financial performance and operational efficiency.

Both appointments reflect Fairfield by Marriott Agra’s focus on building a strong leadership team that supports its vision of providing seamless guest experiences and maintaining high service standards.

With experienced professionals joining key positions, Fairfield by Marriott Agra continues to enhance its operational capabilities while creating memorable experiences for guests visiting the historic city of Agra.

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