Novotel Kolkata Hotel & Residences has announced the appointment of Subhadeep Saha as its new Front Office Manager. With over 12 years of experience in the hospitality industry, he brings deep expertise in front office operations, guest engagement, and loyalty programme management.

Subhadeep began his hospitality career with Hilton Bangalore in 2013 and has since worked across properties in Bangalore, Goa, and Trivandrum. Over the years, he has been part of multiple pre-opening teams and task force assignments, strengthening operational systems and driving consistent service quality.

In his most recent role at DoubleTree Suites by Hilton Bengaluru, Outer Ring Road, Subhadeep led several initiatives focused on enhancing guest satisfaction, improving loyalty metrics, and elevating overall experience delivery, contributing to stronger brand positioning in a competitive market.

Announcing the appointment, Rajneesh Kumar, General Manager, Novotel Kolkata Hotel & Residences, said, “At Novotel Kolkata, our success is driven by the people who bring our vision to life every day. With over 12 years of experience in the hospitality industry, Subhadeep embodies the spirit of dedication, warmth, and excellence that defines our brand. His leadership and commitment to creating seamless guest experiences truly reflect the standards we strive for at Novotel Kolkata.”

With this addition to the leadership team, the hotel aims to further elevate its guest experience, strengthen front office efficiency, and reinforce its position as one of Kolkata’s prominent hospitality destinations