Novotel Mumbai International Airport is pleased to welcome Ms. Deepika Jatwani as its new Guest Experience Manager. In her role, Deepika will spearhead initiatives to elevate guest satisfaction, service excellence, and personalized hospitality, ensuring every visitor enjoys a seamless and memorable stay.

A Seasoned Hospitality Professional

With over 15 years of experience in the hospitality industry, Deepika brings a strong foundation in guest experience management and operational excellence. Her expertise in curating personalized experiences and deep understanding of guest expectations make her an invaluable asset to the team.

Speaking about the appointment, Rachita Sood, General Manager at Novotel Mumbai International Airport, stated:
“We are pleased to welcome Deepika to Novotel Mumbai International Airport. Her dedication to elevating guest engagement and commitment to service excellence will play a pivotal role in enhancing our brand’s hospitality standards.”

A Commitment to Exceptional Hospitality

Deepika’s passion for creating meaningful guest interactions and her innovative approach align perfectly with Novotel Mumbai International Airport’s vision of delivering exceptional service. Her leadership will further strengthen the hotel’s reputation as a preferred destination for both business and leisure travelers.

With Deepika at the helm of guest experience, visitors can look forward to an even more refined, guest-centric hospitality experience at Novotel Mumbai International Airport.