OYO Adds 700 Company-Serviced Hotels in One Year, Records 250% Growth

OYO Adds 700 Company-Serviced Hotels in One Year, Records 250% Growth

By Nishang Narayan

Published on December 4, 2024

OYO, a leading hospitality technology platform, has announced the addition of 700 company-serviced hotels within a year of launching this segment in September 2023. The company recorded an impressive 250% growth, surpassing its initial target of 200 hotels. This rapid expansion reflects OYO’s focus on offering reliable, standardized stay experiences under its mid-premium and upper-budget brands such as Townhouse and Collection O, catering to both business and leisure travelers.

Geographic Spread and Growth Drivers

The newly onboarded company-serviced hotels span 124 cities across India, with the southern region taking the lead, hosting over 200 properties. Prominent cities like Bengaluru, Hyderabad, Kolkata, Jaipur, and Chennai have emerged as key markets. Additionally, these hotels have made significant inroads into pilgrim destinations such as Varanasi, Haridwar, and Puri and leisure hotspots like Goa, Kochi, Jaipur, and Mysore.

Customer feedback has played a pivotal role in driving this growth. Guests appreciated the consistent and comfortable stay experience, along with the assurance of bookings, while hotel owners valued the steady cash flow and operational support offered by OYO.

Operational Excellence

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Company-serviced hotels are managed directly by OYO, ensuring a high standard of operational excellence. These properties are distinctly marked as ‘Company Serviced’ on OYO’s app and website, signaling the brand’s active involvement. A dedicated team of business managers oversees the upkeep of these hotels, monitors guest reviews, and ensures a superior service experience.

OYO’s data-driven strategies have identified key growth areas, enabling better resource allocation and efficient inventory management. Streamlined processes have reduced operational inefficiencies and expedited issue resolution, further enhancing the guest experience.

Customer Satisfaction and Metrics

Highlighting the program’s success, Varun Jain, COO, OYO India, stated, “This initiative has driven substantial improvements in occupancy rates and customer experience, leading to a rise in repeat bookings. Positive feedback has surged, with 95% of guests expressing satisfaction with their stay.” Guests frequently praise the modern amenities, attentive staff, and seamless booking experience as standout features.

Expanding Horizons

OYO’s company-serviced hotel segment reflects its commitment to meeting the evolving needs of travelers by offering diverse options tailored to different budgets and preferences. Whether for business trips, family vacations, or solo adventures, these properties promise top-rated stays with trusted service quality.

This strategic move aligns with OYO’s vision to expand its premium hotel offerings and cater to the growing demand for standardized stays in both domestic and global markets. With its impressive growth trajectory, OYO continues to redefine the hospitality landscape.


Taj Chandigarh Secures EarthCheck Platinum for 13 Years

Taj Chandigarh Secures EarthCheck Platinum for 13 Years

By Manu Vardhan Kannan

Published on April 27, 2026

Taj Chandigarh has marked a major milestone by achieving the EarthCheck Platinum Certification for 13 consecutive years. This recognition highlights the hotel’s consistent efforts towards sustainability and responsible operations, setting it apart as a leader in eco-conscious hospitality.

The certification is awarded by EarthCheck, a globally recognised scientific benchmarking and certification body for the travel and tourism sector. Earning Platinum status is a significant achievement, given that it requires at least 10 continuous years of verified performance across key sustainability measures. By maintaining this level for 13 years, Taj Chandigarh has gone beyond the standard and strengthened its position in responsible hospitality.

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This achievement also reflects the larger vision of The Indian Hotels Company Limited (IHCL), under which Taj Chandigarh operates. Across its portfolio, IHCL has focused on reducing energy use, conserving water, and cutting down waste, all while ensuring a high-quality guest experience. The EarthCheck framework also aligns with global sustainability goals, including the United Nations Sustainable Development Goals (SDGs), making these efforts part of a broader purpose.

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Speaking on the milestone, Surinder Singh, Area Director – Operations & General Manager, Taj Chandigarh, said,

“Achieving EarthCheck Platinum Certification for 13 consecutive years is a proud milestone for us. It reflects our deep-rooted commitment to sustainability and responsible hospitality. At Taj Chandigarh, we believe that luxury and environmental responsibility must go hand in hand and this recognition reinforces our continued efforts towards creating a greener future.”

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Ankur Sharma, Chief Engineer, Taj Chandigarh, added, “This achievement is the result of consistent efforts, innovation and a strong focus on resource efficiency. From energy conservation to water management and waste reduction, our teams work tirelessly to ensure that sustainability is embedded in every aspect of our operations. We remain committed to enhancing our practices and setting new benchmarks in environmental performance.”

With travellers increasingly looking for responsible and sustainable choices, recognitions like this build trust and confidence. Taj Chandigarh’s continued success with EarthCheck Platinum not only celebrates a long-standing achievement but also sets a strong example for the hospitality industry, showing that luxury and sustainability can go hand in hand.


The Leela Gandhinagar Introduces E-Cycle Experience to Promote Sustainable Luxury

The Leela Gandhinagar Introduces E-Cycle Experience to Promote Sustainable Luxury

By Hariharan U

Published on April 26, 2026

Marking Earth Day, The Leela Gandhinagar has introduced an immersive e-cycle experience in collaboration with Svitch, reinforcing its focus on sustainability-led luxury.

The initiative is designed to offer guests a low-impact, mindful way to explore Gandhinagar, encouraging slower, more conscious travel while reducing carbon footprint. By integrating eco-friendly mobility into the guest journey, the hotel continues to position sustainability as a core element of its hospitality experience.

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Set against the city’s serene surroundings, the e-cycle experience allows guests to engage more deeply with their environment, blending wellbeing, exploration, and environmental responsibility. The offering reflects a broader shift in luxury travel, where guests are increasingly seeking experiences that are both meaningful and sustainable.

Commenting on the initiative, Vikas Sood, General Manager, highlighted the hotel’s commitment to creating experiences that are enriching while embedding responsible practices into everyday operations.

The launch was complemented by an Earth Day cyclethon, bringing together guests, hotel associates, and members of the local community. The activity aimed to foster a shared sense of responsibility towards sustainable living, while encouraging active participation in eco-conscious initiatives.

Following the ride, guests experienced the hotel’s signature Aujasya breakfast, aligning the sustainability narrative with wellness-focused dining.

Through initiatives like this, The Leela Gandhinagar continues to evolve the concept of responsible luxury, where sustainability is seamlessly integrated into the guest experience, enhancing both comfort and awareness.


WelcomHeritage Parv Vilas Resort & Spa Elevates Luxury Escapes in Kasauli

WelcomHeritage Parv Vilas Resort & Spa Elevates Luxury Escapes in Kasauli

By Hariharan U

Published on April 25, 2026

WelcomHeritage Parv Vilas Resort & Spa is redefining luxury getaways in the hills with its expansive offering set amidst the scenic Kasauli Hills.

Perched in the lush Shivalik range, the resort blends natural beauty with refined hospitality, offering guests a tranquil escape marked by panoramic views, fresh mountain air, and a thoughtfully curated luxury experience. Designed as a sanctuary for relaxation, the property combines modern amenities with a serene setting that encourages guests to unwind at a leisurely pace.

Operated under the WelcomHeritage umbrella since December 2022, the resort has positioned itself as a full-scale five-star destination in Solan. With 93 well-appointed rooms, the property caters to a wide range of travellers, offering accommodation options that include deluxe rooms, suites, family-friendly cottages, and an exclusive four-bedroom luxury villa.

The resort is equipped with a comprehensive range of amenities, including a luxury spa and salon, wellness centre, and an all-weather heated indoor swimming pool, along with a dedicated children’s pool. These features ensure a seamless and comfortable experience for guests across seasons.

Beyond leisure stays, the property has also emerged as a preferred venue for destination weddings, corporate conferences, and large-scale events, supported by its expansive layout and premium infrastructure.

The design philosophy strikes a balance between modern sophistication and timeless charm, creating a space that feels both elegant and inviting. From intimate vacations to grand celebrations, the resort offers an environment that blends comfort with understated luxury.

With its scenic location, comprehensive facilities, and focus on guest experience, WelcomHeritage Parv Vilas Resort & Spa stands out as a premier mountain retreat, offering travellers a refined escape in the hills.

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