OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

By Nishang Narayan

Published on December 26, 2024

The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.

An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.

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Backlash from Hotel Owners

OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.

Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.

Regulatory Scrutiny

Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.

Global Troubles Continue

The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.

Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.

With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?


Treat Hotels & Resorts Expands to Rajasthan and Maharashtra with Two New Properties

Treat Hotels & Resorts Expands to Rajasthan and Maharashtra with Two New Properties

By Hariharan U

Published on September 13, 2025

Treat Hotels & Resorts is expanding its presence in North India with the addition of two new premium properties in culturally and historically significant destinations, Kumbhalgarh in Rajasthan and Chhatrapati Sambhajinagar in Maharashtra.

The first, Treat Aranya Resort, Kumbhalgarh, marks the brand’s debut in Rajasthan. Set against the backdrop of the Aravalli Hills and close to the UNESCO World Heritage Site of Kumbhalgarh Fort, the resort offers a tranquil escape where heritage and modern comfort come together. Guests can expect spacious rooms, landscaped lawns, panoramic views, and a setting ideal for those seeking both relaxation and cultural exploration.

The second property, Treat Imperial, Chhatrapati Sambhajinagar, is positioned at the city’s heart and designed as an upscale venue for weddings, corporate retreats, and family getaways. With regal architecture, expansive banquet spaces, gourmet dining, and premium hospitality services, it caters especially to large-scale weddings and events while reflecting the cultural spirit of Sambhajinagar.

These launches mark a new chapter in our journey,” said Mr. Alok Mundra, Managing Director, Treat Hotels & Resorts. “We’re not just building properties; we’re creating destinations that celebrate India’s diversity in architecture, cuisine, and celebrations, without compromising on luxury.”

Adding to this, Devendra Singh, General Manager, Development & Acquisitions, noted, “These developments are a testament to our vision of expanding thoughtfully into destinations that hold cultural, historical, and economic significance.”

With these upcoming launches, Treat Hotels & Resorts strengthens its position as one of India’s fastest-growing hospitality brands. Both properties uphold the brand’s philosophy of offering meaningful celebrations, memorable escapes, and enriching experiences — all while preserving India’s timeless heritage.

For inquiries and partnerships, visit www.treatresorts.com.


Holiday Inn Returns to Melbourne’s CBD with Bourke Street Mall Opening

Holiday Inn Returns to Melbourne’s CBD with Bourke Street Mall Opening

By Hariharan U

Published on September 13, 2025

Holiday Inn has made a grand return to Melbourne’s CBD with the opening of its new property at Bourke Street Mall. This launch is part of IHG Hotels & Resorts’ first-ever dual-hotel development in Australia, alongside Hotel Indigo Melbourne Little Collins.

The 273-room Holiday Inn Melbourne Bourke Street Mall combines modern design with heritage architecture, including preserved Art Deco façades from landmark buildings such as Diamond House and the York Building. Developed by Steadfast Capital with interiors by global design studio Buchan and construction by Hickory, the hotel showcases a fresh take on Melbourne’s vibrant culture.

Located right above the reimagined Melbourne Walk and steps away from Bourke Street Mall, the hotel positions guests in the very heart of the city. Its standout feature is a 220-square-metre private terrace, offering clear views of Bourke Street Mall, the GPO clock tower, and Melbourne’s skyline ideal for corporate events or celebrations.

Guests are welcomed into an open-plan lobby on Level 2, designed with soft wood tones, greenery, and flexible seating. Holiday Inn’s signature Open Lobby concept ensures the space doubles up as a spot for working, dining, or relaxing.

The hotel’s restaurant, The Greenery, serves buffet breakfasts, all-day meals, and hearty dinners in a light-filled setting. The menu features comforting dishes such as sirloin steak, crisp fried reef fish, and slow-braised beef cheeks. Families can enjoy added value through Holiday Inn’s Kids Stay & Eat Free promise, with fun touches like smiley-face burger buns for children.

Holiday Inn Melbourne Bourke Street Mall offers a range of rooms—standard, premium, kings, and twins—decorated with playful, retro-inspired finishes in warm tones. With 92 double-double rooms, the property is especially suited for families and groups. Each room includes free Wi-Fi, Chromecast-enabled TVs, coffee-making facilities, and city views from select categories.

The hotel also provides a fully equipped gym and access to The Causeway conference rooms for business gatherings of up to 70 guests.

General Manager Scott Hamilton expressed excitement at the opening, noting that the hotel will play a key role in reviving Bourke Street Mall and its laneways while serving as a hub for Melbourne’s iconic events, from the Grand Prix to the AFL Grand Final. Together with Hotel Indigo Melbourne Little Collins, this opening reflects IHG’s commitment to creating destinations that blend global expertise with local spirit.

To celebrate the launch, Holiday Inn Melbourne Bourke Street Mall is offering breakfast for two for just $1 extra with its Opening Special flexible rate.Guests can also enjoy the benefits of IHG One Rewards, gaining access to perks and experiences across more than 6,700 hotels worldwide.

With its unbeatable location, welcoming design, and family-friendly touches, Holiday Inn Melbourne Bourke Street Mall is set to become a trusted base for travellers exploring Australia’s cultural capital.


Fairfield by Marriott Jaipur Tonk Road Launches Vista 20, A Sky-High Dining Experience

Fairfield by Marriott Jaipur Tonk Road Launches Vista 20, A Sky-High Dining Experience

By Hariharan U

Published on September 12, 2025

Fairfield by Marriott Jaipur Tonk Road has officially opened the doors to Vista 20, its brand-new all-day dining restaurant and bar, perched on the 20th floor with sweeping views of the Pink City.

Designed to be more than just a dining spot, Vista 20 brings together global flavours, local inspirations, and a contemporary vibe, making it a lively new addition to Jaipur’s culinary map. Guests can now enjoy a dining journey that feels both refined and welcoming, from sunrise breakfasts and business lunches to sunset dinners and late-night drinks.

The thoughtfully curated menu features a mix of Indian favourites, international classics, and handcrafted beverages, each prepared with a focus on freshness and flavour. Whether it’s a casual get-together, a business meeting, or a special celebration, the versatile offerings make Vista 20 suitable for every occasion.

Adding to the experience are the chic interiors and warm service, paired with panoramic views stretching from Tonk Road to Jaipur Airport. The atmosphere strikes a balance between stylish and inviting, setting the tone for memorable moments against the city’s skyline.

Speaking at the launch, Gautam Chhabra, Hotel Manager, Fairfield by Marriott Jaipur Tonk Road, said, “We are delighted to introduce Vista 20, our newest all-day dining concept that embodies Fairfield’s philosophy of simple, delicious and memorable dining. Jaipur’s culinary landscape is rich and diverse and with Vista 20 we aim to offer guests an experience that blends local authenticity with international favourites, all served with the warmth and hospitality that Marriott is known for. The panoramic views from our 20th floor venue further elevate the dining journey, making every visit truly unforgettable.”

With its dynamic energy, breathtaking views, and a menu that celebrates both local and global tastes, Vista 20 is set to redefine the way Jaipur dines and socialises.

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