OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

By Nishang Narayan

Published on December 26, 2024

The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.

An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.

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Backlash from Hotel Owners

OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.

Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.

Regulatory Scrutiny

Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.

Global Troubles Continue

The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.

Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.

With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?


The Ritz-Carlton Pune Celebrates Ukiyo's 50 Best Discovery Recognition

The Ritz-Carlton Pune Celebrates Ukiyo's 50 Best Discovery Recognition

By Manu Vardhan Kannan

Published on July 20, 2026

 Ukiyo, the signature Japanese restaurant at The Ritz-Carlton, Pune, has been featured on 50 Best Discovery, the global platform that highlights outstanding restaurants, bars, hotels and vineyards across the world.

The inclusion comes as part of the platform's latest expansion in July 2026, which added more than 650 hospitality venues. The update also introduced over 75 new cities and towns to the platform, further broadening its global coverage of dining, drinking and travel destinations.

With the latest additions, 50 Best Discovery now features more than 3,500 hospitality establishments across 800+ cities and towns worldwide, including over 210 restaurants, 110 bars, 130 hotels, and, for the first time, more than 190 vineyards as a dedicated category.

Each venue on the platform, including Ukiyo, is selected based on votes from the expert voting Academies responsible for creating the annual global and regional 50 Best lists.

At The Ritz-Carlton, Pune, Ukiyo offers a contemporary Japanese dining experience that combines traditional techniques with modern influences. The menu features handcrafted sushi, sashimi, robata-grilled specialities and signature dishes designed for sharing, prepared using premium ingredients while staying true to authentic Japanese flavours.

Complementing the dining experience is an elegant al fresco bar, serving handcrafted cocktails inspired by Japanese artistry. The venue is designed to cater to intimate dinners, celebrations and social gatherings in a refined setting.

A key highlight of the restaurant is the Ukiyo Drift deck, home to Pune's iconic al fresco bar. Featuring Japanese-inspired mixology, seasonal ingredients and signature cocktails, the space has become one of the city's sought-after destinations for elevated evening experiences.

50 Best Discovery serves as a curated digital guide for travellers, diners and cocktail enthusiasts. More than 3,000 Academy members from around the world, recognised for their expertise in local hospitality scenes, contribute to the selection process. While the platform extends the annual 50 Best rankings, it is not a ranking itself, and venues cannot apply for inclusion. Instead, selections are made solely through recommendations from the expert voting Academies.

The inclusion of Ukiyo on the platform further strengthens The Ritz-Carlton, Pune's position as a destination for world-class dining and premium hospitality experiences.


Cravings at Sayaji Hotel Vadodara Wins Family Restaurant of the Year 2026 Award

Cravings at Sayaji Hotel Vadodara Wins Family Restaurant of the Year 2026 Award

By Author

Published on July 19, 2026

Cravings, the signature all-day dining restaurant at Sayaji Hotel Vadodara, has been honoured with the prestigious ‘Family Restaurant of the Year 2026’ award at the Restaurant India Awards 2026. The recognition celebrates the restaurant’s commitment to culinary excellence, exceptional service, and creating memorable dining experiences for families and guests across generations.

A flagship dining destination at Sayaji Hotel Vadodara, Cravings has established itself as a preferred choice for guests seeking quality cuisine, variety, and warm hospitality. Known for its extensive breakfast, lunch, and dinner buffets, the restaurant offers a diverse selection of Indian and international cuisines, along with thoughtfully curated menus, seasonal food festivals, and live culinary experiences.

With its inviting ambience and guest-focused approach, Cravings caters to a wide range of occasions including family celebrations, festive gatherings, business lunches, and casual dining experiences. The restaurant continues to blend culinary innovation with the signature hospitality standards of Sayaji Hotels.

Commenting on the achievement, Anand Mishra, Director of Operations, Sayaji Hotel Vadodara, said, "We are honoured to receive the 'Family Restaurant of the Year 2026' award at the Restaurant India Awards. This recognition reflects the dedication of our team and the trust of our guests, who inspire us to continually elevate our dining experiences. We remain committed to delivering exceptional hospitality and creating memorable moments for every family that dines with us."

The award highlights the passion and dedication of Cravings’ culinary and service teams, who continue to enhance the dining experience through innovative concepts, regional food festivals, interactive dining experiences, and personalised service.

Through its focus on quality cuisine, guest satisfaction, and memorable experiences, Cravings continues to strengthen its position as one of Gujarat’s leading family dining destinations. The recognition further reinforces Sayaji Hotel Vadodara’s commitment to delivering exceptional culinary experiences and hospitality excellence.


Hyatt Hotels in Goa Launch GOA YOU 2026 with New Hyatt Hideaways Seasonal Experience

Hyatt Hotels in Goa Launch GOA YOU 2026 with New Hyatt Hideaways Seasonal Experience

By Hariharan U

Published on July 14, 2026

Hyatt Hotels in Goa have announced the launch of GOA YOU 2026, marking the fourth consecutive year of the destination-led campaign that celebrates Goa beyond its traditional tourism experiences. This year's edition introduces Hyatt Hideaways, a seasonal stay offering designed to encourage travellers to experience the destination at a slower, more personal pace during the summer and monsoon months.

Built around the belief that Goa allows every traveller to discover a different version of themselves, GOA YOU 2026 focuses on meaningful experiences ranging from relaxed mornings and local discoveries to leisurely dining and moments of quiet indulgence. The initiative highlights how every visit to Goa is unique, whether for families, couples, or solo travellers.

The campaign brings together Hyatt's five properties across the state: Grand Hyatt Goa, Alila Diwa Goa, Hyatt Centric Goa, Ronil Goa – a JdV by Hyatt Hotel, and Hyatt Place Goa. Together, the hotels offer diverse experiences spanning luxury resorts, lifestyle hotels, and contemporary accommodation across North and South Goa.

Introduced as the centrepiece of this year's campaign, Hyatt Hideaways is a curated seasonal package available for stays from 28 April to 30 September 2026, with bookings open until 15 September 2026. The offer requires a minimum stay of two nights and is designed to encourage guests to explore Goa beyond the peak holiday season.

The package includes a welcome beer on arrival, daily buffet breakfast, one cocktail or mocktail per guest during dinner or a daily beer bucket, along with an INR 1,000 hotel credit per night. Through these inclusions, Hyatt aims to enhance the guest experience while promoting longer, more immersive stays.

By showcasing Goa's lush monsoon landscapes, local culinary experiences, and slower pace of life, GOA YOU 2026 encourages travellers to rediscover the destination from a fresh perspective. The initiative reinforces Hyatt Hotels' long-standing connection with Goa while positioning the state as a year-round destination for leisure and experiential travel.

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