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By Nishang Narayan
Published on December 26, 2024
The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.
An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.
Backlash from Hotel Owners
OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.
Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.
Regulatory Scrutiny
Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.
Global Troubles Continue
The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.
Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.
With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?
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By Hariharan U
Published on April 1, 2026
The Leela Gandhinagar marked Earth Hour 2026 with a focused set of sustainability-driven initiatives, reinforcing its commitment to responsible hospitality and environmental stewardship.
As part of the global movement, the hotel switched off non-essential lighting and reduced power consumption across key areas for 60 minutes, from 8:30 pm to 9:30 pm. The symbolic gesture reflected a collective effort towards climate awareness while maintaining the refined standards associated with luxury hospitality.
Beyond the hour, the initiative underscored the hotel’s broader sustainability philosophy. From energy-efficient systems to responsible resource management, environmentally conscious practices are integrated into its day-to-day operations, aligning with the evolving expectations of modern travellers.
Speaking on the occasion, Vikas Sood said, “Earth Hour reminds us that meaningful change begins with small yet consistent actions. At The Leela Gandhinagar, sustainability remains integral to how we operate and deliver thoughtful luxury experiences.”
Through its participation, the hotel continues to build on its commitment to sustainable hospitality, contributing to a more responsible and environmentally aware future.
By Manu Vardhan Kannan
Published on March 31, 2026
Novotel Jodhpur ITI Circle marked its third anniversary on 28th March, celebrating three years of hospitality, memorable guest experiences, and a growing presence in the city. Over this period, the hotel has welcomed guests from across India and abroad, hosted over 30 distinguished celebrities, and maintained a strong position among top properties on TripAdvisor since its opening.
While these milestones highlight its journey, the hotel places equal importance on the moments it has shared with its guests. Over the years, it has grown into more than just a place to stay, becoming a space where people come together for celebrations, conversations, and memorable experiences. The return of familiar faces and continued guest trust have played a key role in shaping its journey.
A key part of the hotel’s identity is its dining approach. Known for its 100% vegetarian, sattvic cuisine, the hotel focuses on meals that are prepared with care and authenticity, while also keeping well-being in mind. This thoughtful approach has helped create a strong connection with guests who value both taste and mindful dining.
Speaking on the occasion, Ritesh Mudgal, General Manager, said:
"These three years have been incredibly special for us. Beyond numbers and milestones, it’s the relationships we’ve built and the memories we’ve been part of that truly define our journey. We are deeply grateful to our guests for their continued trust and support."
Looking ahead, Novotel Jodhpur ITI Circle remains focused on growing further while continuing to offer experiences that reflect warmth, comfort, and flavour.
Three years. Countless memories. Infinite flavours.
Grand Continent Hotels Limited has marked its entry into the Delhi NCR region with the launch of a new property in Gurugram, signalling a significant step in its North India expansion strategy. The move builds on the brand’s strong presence in South India while tapping into one of the country’s most dynamic business hubs.
Located in Sector 45, Greenwood City, the property is positioned to cater to corporate travellers, long-stay guests, and domestic leisure segments. With close proximity to key business districts and connectivity points, the hotel is designed to offer a practical and comfortable stay aligned with evolving mid-market hospitality expectations.
Further strengthening its presence in the city, the company has also signed a new 56-key hotel near the Google office in Gurugram. This dual development underlines the brand’s intent to scale rapidly in high-demand micro-markets across NCR.
The launch comes as the company expands its footprint to 30 properties across 17+ cities, with over 1,800 keys. Its growth has been driven by a focus on high-demand urban locations, standardized service delivery, and efficient operational models that appeal to both business and leisure travellers.
Commenting on the expansion, Ramesh Siva said, “The launch in Gurugram marks an important step in our growth journey. Having established a strong foundation in South India, we are now focused on expanding across key North Indian markets including Delhi NCR, Ayodhya, Jaipur, Varanasi, Somnath and Rameswaram. Strengthening our presence in the city further, we have also signed a 56-key hotel near the Google office in Gurugram. Over the next two years, we plan to add 15 hotels across these key cities as we continue to build a scalable and sustainable hospitality network.”
The Gurugram hotel features 38 rooms, including Premium Rooms with balconies and Deluxe Rooms, designed with contemporary interiors and equipped with essential amenities such as high-speed Wi-Fi, smart TVs, minibar, and workspaces. The property also houses a multi-cuisine restaurant, fitness centre, banquet and conference spaces, catering to both business meetings and small-format events.
With rising demand for organised mid-market hospitality across NCR and emerging destinations, North India is expected to play a critical role in the company’s growth. Its expansion strategy will focus on asset-light models, strategic partnerships, and high-demand locations to drive scalability and operational efficiency.
The Gurugram launch not only marks a geographic milestone but also reinforces Grand Continent Hotels’ long-term vision of building a pan-India hospitality platform centred on consistency, accessibility, and value-driven offerings.
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