OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

OYO Faces Rising Turmoil: Layoffs, Legal Troubles, and Hotelier Backlash

By Nishang Narayan

Published on December 26, 2024

The troubles for OYO, one of India’s most prominent unicorn startups, continue to escalate. According to an Economic Times report, the company plans to lay off 2,000 employees by the end of January as part of its cost-cutting measures, which also include automation of processes. While OYO touts itself as one of the “best places to work,” the planned layoffs come amidst mounting internal and external challenges.

An OYO spokesperson stated, “OYO continuously tracks performances of individuals, and depending on the results and the individual’s interests, we may replace some candidates after giving them the opportunity to go through a performance improvement programme.” However, layoffs are just one part of the growing crisis the company faces.

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Backlash from Hotel Owners

OYO’s problems extend beyond its workforce. The startup is under fire from hotel owners across various markets for unpaid dues and unfavorable contract terms. In India, the dissatisfaction has even led to legal action. Recently, a Bengaluru hotelier filed a cheating case against OYO founder Ritesh Agarwal and six others, alleging non-payment of INR 7 lakh per month since May 2019.

Globally, similar issues persist. In the United States, hotel owners have raised concerns about OYO’s partner management system, citing its inefficiency and failure to meet payment commitments. In Japan, Yahoo terminated its partnership with OYO due to increasing complaints from hotel owners. Even in China, where OYO claims to be one of the largest hotel chains, property owners report receiving lower payments than initially promised.

Regulatory Scrutiny

Adding to its woes, OYO is also under investigation by the Competition Commission of India (CCI). The probe focuses on a commercial agreement between OYO and MakeMyTrip, examining whether the partnership creates an unfair dominant position in the market.

Global Troubles Continue

The startup’s ambitious expansion into the US market has not been smooth, with several hotel owners expressing dissatisfaction with OYO’s operations. The issues of unpaid dues and operational inefficiencies seem to mirror the problems reported in other markets.

Despite these challenges, OYO continues to assert its commitment to growth and operational excellence. However, the growing dissent from hotel owners, legal battles, and regulatory scrutiny highlight a critical need for the company to address its operational inefficiencies and rebuild trust with its partners.

With these mounting issues, the road ahead for OYO appears increasingly complex. Will the unicorn be able to navigate these turbulent waters, or is its ambitious expansion strategy taking a toll on its foundational stability?


JW Marriott Mumbai Sahar Crafts a Multi-Sensory Valentine’s Celebration

JW Marriott Mumbai Sahar Crafts a Multi-Sensory Valentine’s Celebration

By Hariharan U

Published on February 11, 2026

This Valentine’s season, JW Marriott Mumbai Sahar brings together its expansive culinary and wellness portfolio to create a celebration that goes beyond a single evening, positioning the hotel as a complete destination for romance, indulgence and meaningful connection.

 Across venues including EL, Romano’s, BarQat, JW Café, AUTMJW Lounge and the Spa by JW, guests can explore a thoughtfully curated mix of experiences ranging from craft-led cocktails and indulgent buffets to classic Italian dinners and restorative couple wellness rituals. At the rooftop lounge EL, modern mixology takes centre stage against a sunset-lit skyline, complemented by live violin performances, a limited-edition cocktail menu and interactive moments with the bar team, along with an inclusive handwritten note exchange that allows guests to leave messages of love or kindness for fellow patrons.

JW Café adds to the spirit with a specially designed Valentine’s dinner buffet, a Love Wall for personal wishes and Zodiac-inspired cocktails, while Romano’s offers couples a refined Italian dining experience rooted in warmth, elegance and lingering conversations. BarQat approaches the celebration through a poetic lens, pairing a curated set menu and emotion-inspired cocktails with interactive elements like the Tree of Love, where handwritten notes gradually form a living tribute to shared sentiments.

 AUTM – JW Lounge rounds off the week with comforting signature hot chocolate styles, while the Spa by JW introduces exclusive couple therapies, including a 90-minute personalised massage or a 120-minute ritual combining massage, scrub and couple bath. Together, these experiences transform JW Marriott Mumbai Sahar into a seamless Valentine’s retreat centred on togetherness, indulgence and lasting memories


CGH Earth Saha Launches Pollachi Riverhouse, a Private Riverside Villa in Tamil Nadu

CGH Earth Saha Launches Pollachi Riverhouse, a Private Riverside Villa in Tamil Nadu

By Hariharan U

Published on February 7, 2026

CGH Earth Saha has expanded its Handpicked Escapes portfolio with the launch of Pollachi Riverhouse, an exclusive three-bedroom private pool villa set along a tranquil river amid coconut groves and fertile plains of Tamil Nadu. Located around a 1.5-hour drive from Coimbatore and close to the Anamalai hills, the single-key retreat is designed for families and small groups seeking privacy, space and an unhurried countryside experience. Surrounded by Pollachi’s lush agricultural landscape, the villa captures the region’s pastoral rhythm, with views of coconut farms, open fields and the Western Ghats forming a serene backdrop.

The architecture is shaped around its riverside setting, opening seamlessly to lawns, water views and outdoor living spaces. Floor-to-ceiling sliding doors connect the living areas to the outdoors, allowing natural light, greenery and the gentle sound of the river to define the stay. Clean, contemporary interiors are softened with rustic textures and antique-inspired furnishings, while the infinity pool flows into manicured lawns that meet the river’s edge, creating an ideal setting for relaxed gatherings, picnics and evening barbecues.

Dining at Pollachi Riverhouse highlights the culinary heritage of the region, with authentic Kongunadu dishes prepared using locally sourced produce, traditional spices and time-honoured recipes that reflect Tamil Nadu’s agrarian culture. Beyond the villa, guests can explore nearby Topslip and Parambikulam Tiger Reserves, or engage with local communities through experiences such as palm sugar making, palm-leaf weaving and visits to Pollachi’s well-known handloom centres.

Positioned as more than a stay, Pollachi Riverhouse offers an immersive experience rooted in nature, culture and quiet luxury, reinforcing CGH Earth Saha’s focus on intimate, home-style escapes across South India.


Sterling Launches Valley of Pine, Lansdowne, Strengthening Its Uttarakhand Footprint

Sterling Launches Valley of Pine, Lansdowne, Strengthening Its Uttarakhand Footprint

By Hariharan U

Published on February 6, 2026

Sterling Holiday Resorts has announced the launch of Sterling Valley of Pine, Lansdowne, a boutique mountain retreat nestled amid dense pine forests near Gumkhal, marking the brand’s ninth resort in Uttarakhand. Designed as an off-the-grid escape, the property is aimed at travellers seeking slower, more meaningful stays surrounded by nature, with warm pinewood interiors, open terraces, and uninterrupted valley views.

All rooms feature private balconies overlooking forested landscapes, while select indulgent havens offer access to open terraces facing the pool and the valley beyond. The retreat is positioned for leisure holidays, workcations, leadership offsites, and intimate celebrations, while also fitting seamlessly into Sterling’s wider Uttarakhand circuit for drive-to travellers from Delhi NCR and Western Uttar Pradesh.

The guest experience revolves around food, togetherness, and time outdoors, supported by three signature spaces: Lans Café, an all-day dining venue with valley and garden views; Sky Social, an open-air terrace for sunset gatherings, bonfires, and small celebrations; and Sky Vista, a glass-walled meeting venue overlooking the forests, designed for focused offsites and workshops.

Commenting on the launch, Vikram Lalvani, Managing Director & CEO, Sterling Holiday Resorts, said the new property adds a calmer, more design-led dimension to Sterling’s mountain portfolio while strengthening its presence across Uttarakhand’s key destinations. Ms. Meghna Bhatnagar of Dev Bhoomi added that partnering with Sterling brings refined hospitality and national scale to their Lansdowne vision.

With curated regional cuisine, a swimming pool, wellness facilities, guided nature walks, bonfire evenings, and pet-friendly stays, Sterling Valley of Pine, Lansdowne offers a well-rounded forest retreat within easy driving distance of Rishikesh, Dehradun, Mussoorie, Nainital, and Jim Corbett National Park.

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