OYO has introduced a contactless self-check-in system using GPT-4 technology for its partner hotels in the UK. The virtual front desk enables a seamless 5-minute check-in experience and supports international travelers with language assistance. By integrating with smart lock systems, guests can enjoy keyless entry and exit without physical key cards. The 24/7 virtual front desk, powered by ChatGPT4, offers multilingual support and automates payment collection, streamlining operations and reducing expenses by 60%. The system also provides personalized recommendations for activities and local attractions based on guest preferences.

Gautam Swaroop, CEO of OYO International, emphasized the significance of guest-facing technology for an enhanced experience and increased revenue for hotel owners. Puneet Yadav, head of OYO UK, highlighted the industry's shift towards digital-first interactions and personalization to meet customer demands.

OYO's technology empowers hotels to boost demand and revenue through multiple Online Travel Agents (OTAs) and its own platforms. The AI-enabled pricing software ensures optimal pricing across channels, resulting in increased revenues for OYO partners. Ejaz Husain, owner of OYO The Longlands Hotel, praised the solution for improving customer experience, reducing costs, and enhancing operational efficiency, enabling remote management of hotel operations.