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By Nithyakala Neelakandan
Published on April 6, 2024
Crowne Plaza New Delhi Mayur Vihar proudly announces the promotion of Mr. Pankaj Gupta to the esteemed role of Area General Manager within IHG Hotels & Resorts - South West Asia.
In his new capacity, Mr. Gupta will oversee 8 operating and 2 pre-opening hotels, including the role of General Manager at Crowne Plaza New Delhi Mayur Vihar.
With over two decades of experience in hospitality, Mr. Gupta has consistently demonstrated exemplary leadership and operational prowess. As the former General Manager of Crowne Plaza Mayur Vihar, he spearheaded initiatives that led to revenue growth, operational efficiency, and elevated guest satisfaction.
Mr. Gupta expressed his gratitude for the opportunity, emphasizing his vision to leverage market strengths, capitalize on emerging trends, and foster synergies across properties to drive sales & marketing strategies and deliver unparalleled guest experiences. His commitment to excellence has earned him numerous accolades, including recognition as the number 1 in Guest Love within the South West Asia region in 2023 and the GM of the Year 2023 award at the BW Hotelier Awards.
With a career spanning renowned hotel chains such as IHG Hotels & Resorts, Marriott International, and Accor Hotels, Mr. Gupta's leadership journey has been marked by strategic achievements and industry recognition. His dedication to excellence and innovative approach to hospitality make him a true asset to IHG Hotels & Resorts.
As he embarks on this new chapter as Area General Manager, Mr. Gupta's leadership promises to elevate hospitality standards and reinforce IHG's position as a leader in the global hospitality sector.
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By Manu Vardhan Kannan
Published on September 3, 2025
Crowne Plaza Today New Delhi Okhla has announced the appointment of Rajashekar P as its new director of revenue. With more than a decade of expertise in revenue management, Rajashekar has worked with leading hospitality brands including Park Hyatt, Hilton, Accor, Radisson Blu, and Le Meridien.
Throughout his career, he has successfully implemented strategic revenue initiatives, system integrations, and business growth across diverse markets. Known as a results-driven leader, Rajashekar has consistently delivered strong performance in MPI, ARI, and RGI metrics. He has also led important system transitions such as Hyatt PRO and EMMA, highlighting his ability to adapt and drive innovation in revenue management.
In his new role, he will be instrumental in shaping revenue strategies, forecasting, and maximizing yield opportunities, further strengthening the market positioning of Crowne Plaza Today New Delhi Okhla.
Sharing his thoughts on the appointment, Ritesh Sharma, general manager, Crowne Plaza Today New Delhi Okhla, said, “We are delighted to welcome Mr. Rajashekar to our leadership team. His extensive expertise and proven track record in revenue management will play a pivotal role in driving our growth strategy and further positioning Crowne Plaza Okhla as a market leader in the region.”
The Den Bengaluru has announced the appointment of Priyanka Majumder as its new Front Office Manager (FOM), bringing a wealth of expertise to the luxury hotel. With a strong career spanning over 13 years, Priyanka has excelled in guest services, team leadership, and front office operations.
She has previously worked with some of the most respected names in the hospitality sector, including Grand Mercure, Pride Hotels, Holiday Inn Express, Hyatt, Novotel, and The Lalit. Most recently, she served as the Learning & Development Manager at Grand Mercure Bengaluru at Gopalan Mall, where she demonstrated her skills in performance coaching, guest satisfaction, and operational efficiency.
In her new role, Priyanka will focus on streamlining front office operations, enhancing team engagement, and ensuring memorable guest experiences that align with The Den’s millennial luxury ethos.
Sharing her excitement about joining the property, Priyanka said, “I am thrilled to be part of The Den’s vibrant team. I look forward to creating memorable experiences for our guests and nurturing a motivated and empowered front office team.”
Welcoming her to the team, Mr. Vinesh Gupta, General Manager of The Den Bengaluru, remarked, “We’re excited to welcome Priyanka Majumder to The Den Bengaluru as our new Front Office Manager. Her rich experience, people-first leadership style, and dedication to guest satisfaction perfectly complement our commitment to millennial luxury. We’re confident she’ll elevate our front office operations and create exceptional guest experiences.”
With this appointment, The Den Bengaluru further strengthens its positioning as a leading millennial luxury hotel, setting new benchmarks in guest engagement and service excellence.
Published on September 2, 2025
Four Points by Sheraton Nashik has announced the appointment of Siddharth Joshi as its new Hotel Manager. Joshi brings with him over 23 years of extensive experience across operations, events, sales, and marketing. Throughout his career, he has held senior leadership positions at prestigious hotels including Renaissance Mumbai (now Westin Powai), Goa Marriott, JW Marriott Dubai, Hyatt Regency Pune, The Leela Palace Bengaluru, Radisson Blu Hotel & Spa Nashik, The Leela Gandhinagar, and most recently W Goa, where he served as Director of Sales & Marketing.
In his new role, Joshi will lead all aspects of hotel operations, guest experience, and team development, further enhancing the brand’s presence in Nashik. His comprehensive knowledge of the hospitality industry and holistic approach to hotel management make him a dynamic leader with a strong 360-degree perspective.
Beyond his professional expertise, Joshi is an avid traveler, food enthusiast, and a people-first hotelier who is passionate about creating memorable guest experiences. The team at Four Points by Sheraton Nashik looks forward to an exciting chapter under his leadership and vision.
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