Pankaj Saxena Promoted to Lead Radisson Blu’s Operations in West India

Pankaj Saxena Promoted to Lead Radisson Blu’s Operations in West India

By Manu Vardhan Kannan

Published on December 18, 2024

Radisson Hotel Group (RHG) has announced the promotion of Pankaj Saxena to Area General Manager, West India, and General Manager of Radisson Blu Pune Kharadi. In his new role, Saxena will be responsible for overseeing the growth and operations of RHG across the West India region while continuing his leadership at Radisson Blu Pune Kharadi, a premier hotel located near Pune Airport and the World Trade Center, Pune Kharadi.

With a stellar career spanning over 27 years in the hospitality industry, Saxena has showcased strong leadership skills in both operational and strategic capacities. His extensive experience and commitment to hospitality make him well-suited to spearhead RHG’s efforts to expand and strengthen its presence in West India.

Under his guidance, Radisson Blu Pune Kharadi has flourished as a top-tier property, offering 141 uniquely designed rooms and suites, a luxury spa, diverse dining options, and expansive meeting and event facilities. Notable features include Carmine – All Day Dining Coffee Shop, Citrine – The Cake & Bake Shop, Skye – The Lounge Bar, The Bridge – Connecting Three Cuisines, and The Great Kabab Factory.

Pankaj Saxena holds a Diploma in Business Administration and a Bachelor's Degree in Hotel Management from Mangalore University. He is also a certified leader under RHG's Leaders Excellence Program, recognized at the RHG Corporate Office in Brussels, Belgium. Over the course of his career, Saxena has earned numerous accolades, including the prestigious ‘Hotel of the Year’ award at the Asia Pacific Business Conference in Bangkok. More recently, he has received the Radisson Hotel Group Special Recognition Award and the Centre of Excellence Recognition Award 2024, alongside other honors like the H&RA Western India Honours Recognition Award 2024 and the IHC London & IIHM Hospitality Special Jury Award 2024.

Saxena has represented Radisson Hotel Group at renowned international platforms such as ITB-Berlin and WTM London and has been an active participant in commercial workshops across Southeast Asia and China. He currently serves as an Executive Board Committee Member of the Poona Hoteliers Association (PHA).

Radisson Hotel Group extends its congratulations to Pankaj Saxena on his well-deserved promotion and looks forward to his continued leadership and contributions to the company’s growth in West India.


Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.

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