Parag Shah Appointed as General Manager at Grand Mercure Bangalore

Parag Shah Appointed as General Manager at Grand Mercure Bangalore

By Manu Vardhan Kannan

Published on April 17, 2025

Grand Mercure Bangalore has announced the appointment of Mr. Parag Shah as its new General Manager. A seasoned hospitality professional, Mr. Shah brings with him over 20 years of industry experience, including more than a decade with Accor, where he has played key leadership roles across some of its most iconic brands including Raffles, Fairmont, Sofitel, Novotel, and Mercure.

Before joining Grand Mercure Bangalore, Mr. Shah served as the General Manager at Mercure Hyderabad KCP. His tenure there was marked by several milestones in operational excellence and guest satisfaction, earning him accolades such as “General Manager of the Year” from both FHRAI and Accor South Asia.

Known for his strategic outlook and commitment to service, Mr. Shah aims to further elevate the Grand Mercure Bangalore experience while driving sustainable growth and team excellence.

“I am honored to join Grand Mercure Bangalore and look forward to working with the talented team here to further elevate the hotel’s offerings and create memorable experiences for our guests,” he shared.

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The hotel team warmly welcomes Mr. Shah and looks forward to a promising new chapter under his leadership.


Sheraton Hyderabad Elevates Sourav Pal Chowdhury to Director of Food & Beverage

Sheraton Hyderabad Elevates Sourav Pal Chowdhury to Director of Food & Beverage

By Manu Vardhan Kannan

Published on May 7, 2026

Sheraton Hyderabad Hotel has announced the elevation of Sourav Pal Chowdhury to the role of Director of Food & Beverage. He steps into this position after a successful stint as Assistant Director, where he played an important role in strengthening the hotel’s food and beverage operations.

With close to 18 years of experience in the hospitality industry, Sourav has worked with well-known global brands such as Conrad Hotels & Resorts, Hilton Hotels & Resorts and Hyatt Hotels Corporation. At Sheraton Hyderabad, he is recognised for his attention to detail and a people-first approach, both of which have helped enhance guest experiences while building strong team engagement.

In his new role, he will lead the overall strategy and operations of the hotel’s F&B division. This includes overseeing popular dining venues like Feast and Zega, along with banqueting, in-room dining and Marriott Bonvoy on Wheels. His focus will remain on maintaining consistency in service, improving guest satisfaction and supporting steady business growth.

Commenting on his elevation, Sourav Pal Chowdhury said:

"I am grateful for the trust placed in me by the leadership team. I strongly believe that consistency in quality and service remains key, even in a dynamic market. I look forward to contributing further to the hotel’s growth and delivering meaningful dining experiences for our guests."

This move highlights Sheraton Hyderabad Hotel’s continued focus on recognising internal talent and strengthening its position as a preferred hospitality destination in the region.


Summit Hotels & Resorts Appoints Tara Gurung as Vice President – Human Resources

Summit Hotels & Resorts Appoints Tara Gurung as Vice President – Human Resources

By Hariharan U

Published on May 6, 2026

Summit Hotels & Resorts has announced the appointment of Tara Gurung as Vice President – Human Resources, reinforcing its focus on building a strong, people-first organisation as it continues to expand its presence across the Eastern Himalayan region.

Tara Gurung brings with her extensive experience across leading hospitality brands, with a career shaped by a deep understanding of human capital, organisational culture, and leadership development. She has previously worked with global hotel groups such as Marriott International and Radisson Blu, where she led human resources and learning and development functions across multiple properties and clusters.

Her professional journey reflects a consistent focus on nurturing talent, building high-performing teams, and creating structured learning environments that support both individual growth and organisational success. With strong expertise in training, employee engagement, and team development, she brings a balanced perspective that combines operational insight with long-term people strategy.

In her new role, Tara will oversee the human resources function across Summit’s growing portfolio, with a focus on strengthening organisational culture, building leadership pipelines, and aligning people practices with the brand’s broader growth ambitions. Her leadership is expected to play a key role in supporting the company’s expansion while ensuring a strong and cohesive workplace culture.

Commenting on the appointment, Sumit Mitruka said, “We are extremely proud to welcome Tara back to her home region. At Summit, we strongly believe in building a homegrown organisation, and it is a matter of pride for us when talented professionals choose to return and contribute to the growth of this region. As we expand our footprint across the Himalayan belt, our focus is not just on building hotels, but on creating meaningful employment opportunities and strong career paths closer to home. I would like to encourage hospitality professionals from the Himalayan region, who may be working away from their families, to explore opportunities back here. The region today offers immense growth potential, and together we can build a vibrant, sustainable hospitality ecosystem.”

Tara Gurung’s appointment comes at a time when Summit Hotels & Resorts is steadily expanding across key destinations, with a continued focus on operational consistency and long-term brand building. Her addition to the leadership team reflects the company’s commitment to evolving its organisational culture alongside its growth journey.


Shyam Nair Appointed Multi-Property HR Director Across Marriott Kochi Portfolio

Shyam Nair Appointed Multi-Property HR Director Across Marriott Kochi Portfolio

By Hariharan U

Published on May 6, 2026

Kochi Marriott Hotel has announced the elevation of Shyam Nair as Multi-Property Human Resources Director, overseeing HR functions across three key properties, Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris, a Tribute Portfolio Hotel.

With a career spanning over three decades, Shyam brings a unique blend of experience to the role. He served for 20 years in the Indian Air Force before transitioning into hospitality, where he has spent the last 16 years building expertise in leadership, operations, and people management. Armed with an MBA in HR and Operations, his professional journey reflects a strong foundation in both discipline and strategic thinking.

During his tenure with the Marriott portfolio in Kochi, Shyam has held the position of Multi-Property Director of Loss Prevention, where he played a key role in ensuring operational safety and efficiency. His transition into human resources has been marked by a focus on strengthening recruitment processes, enhancing training frameworks, and streamlining administrative and HR functions across properties.

Beyond core HR responsibilities, Shyam has also been actively involved in driving sustainability initiatives. He has led several green practices, including waste reduction programmes and community engagement efforts aimed at promoting environmental awareness. These initiatives not only align with global brand priorities but also reinforce the properties’ commitment to responsible hospitality.

In his new role, Shyam will lead strategic HR functions including recruitment, compensation management, training and development, employee engagement, and retention. His leadership is expected to further strengthen workplace culture while supporting the continued growth and performance of the Marriott portfolio in Kochi.

This appointment reflects a continued emphasis on strong internal leadership and the importance of people-focused strategies in driving long-term success within the hospitality sector.

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