People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

By Vaishakh Surendran

Published on June 10, 2025

Vaishakh Surendran, the General Manager of Lyfe Hotels & Resorts in Bhubaneswar, brings a rich experience and a people-first philosophy that is redefining the hospitality space in Odisha’s capital. Under his leadership, the hotel is fast becoming a standout in the city’s competitive hospitality scene. With a progressive approach, sustainable practices, and a commitment to nurturing talent, Vaishakh and his team are creating a space where both guests and employees thrive.

We sat down with Vaishakh Surendran to understand the vision behind Lyfe Hotels, the cultural and operational essence of the property, and what sets it apart in the evolving hospitality landscape of Bhubaneswar.

1. What inspired your approach to leading Lyfe Hotels & Resorts in Bhubaneswar, and how do you ensure the property stands out in a competitive hospitality landscape?

“I have worked with various brands and owners during my stint as GM over the last 12 years,” says Vaishakh. “While most focus on improving revenue and profitability, what stood out during my interview with our Chairman Shri Srinibash Sahoo was his emphasis on human capital. He expressed a vision for a hotel with near zero attrition, and that deeply resonated with my personal belief that valuing people is the foundation for long-term success. Happy employees lead to happy guests, and that in turn drives repeat business and profitability.”

Being a relatively new entrant in the Bhubaneswar hospitality scene, Lyfe Hotels has experienced both challenges and milestones. But Vaishakh is confident about their distinctiveness. “Our vision and offerings are designed to align with what modern guests seek—experience-led stays. From our location and unique architecture to stylish rooms and the much-talked-about F&B experience, we’ve set ourselves apart. Notably, our Thai restaurant ‘Sweet Basil’ is the only one in Eastern India to feature an expat chef. At the end of FY 2024–25, we surpassed the topline revenue of many established branded hotels in the city, and that motivates us to aim even higher.”

2. What were some of the key priorities you focused on when you took charge, and how have they shaped the overall guest experience at the hotel?

Vaishakh outlines three key priorities: increasing revenue, optimizing operational efficiency, and improving profitability. “In addition, I’ve always focused on nurturing our People, Product, and Processes, he shares. “Our Net Promoter Score (NPS) has risen to 85, and we’re targeting 90+. While revenues are strong, we’re continuously identifying areas to improve. Our attrition rate is well within industry standards, and we ensure 100% compliance with all statutory and Environmental Health & Safety (EHS) norms.”

3. Bhubaneswar is a vibrant mix of tradition and progress. How do you blend the city's cultural essence with the contemporary vibe of the Lyfe brand?

“Bhubaneswar is known as the Temple City, but it’s also emerging as a hub for sports, IT, and commercial ventures,” he says. “This blend of the old and new aligns perfectly with our brand ethos. While most hotels follow predictable formats, Lyfe offers something fresh. We bring a contemporary design sensibility and guest experience, while also practicing sustainable tourism rooted in Odisha’s cultural heritage. That’s how we stand out.”

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4. How is the property embracing environmentally conscious practices, and what impact have these had on both operations and guest perception?

At Lyfe Hotels, sustainability is more than a buzzword—it’s a core value. “Our brand values are encapsulated in the acronym SPIRIT, where 'S' stands for Sustainability,” Vaishakh explains. “From design to daily operations, every element is conceived to reduce our environmental footprint. We use natural lighting, LED fixtures, motion-sensor-based utilities, solar panels, EV charging stations, paper pens, and an in-house water bottling plant. We avoid single-use plastics and locally source all fruits, vegetables, and meat. These efforts resonate well with our guests and align with global best practices.”

5. What leadership philosophy do you follow to motivate your team and maintain high service standards throughout the hotel?

“I believe in being present on the shop floor,” says Vaishakh. “It helps me get a first-hand feel of the guest experience and staff morale. I interact regularly with guests and team members, and maintain an open-door policy that encourages honest conversations.”

He also focuses on empowering his team through knowledge sharing and skill development. “I conduct regular training sessions based on best practices and my personal experiences. I believe every team member should be empowered to bring out their best. When people feel valued and free to innovate, service quality naturally improves.”

6. What is your long-term vision for Lyfe Hotels & Resorts in this region, and how do you plan to elevate the brand’s presence further?

Vaishakh envisions Lyfe Hotels becoming the preferred hospitality brand for guests, employees, and owners alike. “Rather than replicating a cookie-cutter format, we aim to create unique properties that reflect the spirit of their locations,” he shares. “Each hotel will carry the DNA of Lyfe Bhubaneswar but offer a distinct experience. That’s how we plan to grow—not just in numbers, but in character and guest impact.”


Della Resorts & Adventure Announces Its Elegant Christmas Festive Package for 2025

Della Resorts & Adventure Announces Its Elegant Christmas Festive Package for 2025

By Manu Vardhan Kannan

Published on December 10, 2025

Della Resorts & Adventure has unveiled its Christmas Festive Package for 2025, bringing the holiday season alive in a way that feels warm, thoughtful and pleasantly personal. The package offers a two-night stay, available for either 24–25 or 25–26 December, giving guests a simple but memorable festive escape.

The experience is designed around meaningful moments rather than extravagance, a stay that feels slow and unhurried, mornings that ease into a relaxed breakfast and an Adventure Day Pass that brings a playful spirit to the holiday. Guests can enjoy The Vegas Noelat, the resort’s annual Christmas production, and begin their evening at Café 24 with festive cocktails or mocktails that set the mood just right.

A Christmas Brunch becomes the highlight of the day, and every guest leaves with a traditional pudding, a nostalgic touch that adds to the charm of the celebration.

Children have their own world of December cheer with gingerbread decorating, a Santa Meet-and-Greet and curated activities designed just for them. For adults, the experience sits between a refreshing getaway and a soft festive reset, celebratory without being loud, joyful without being predictable.

The package is ideal for anyone wanting to step away from the city’s usual December rush and spend the holiday in a setting that feels warm, relaxed and a little extra special.


Novotel Vijayawada Varun Begins the Festive Season with a Heartwarming Tree Lighting Ceremony

Novotel Vijayawada Varun Begins the Festive Season with a Heartwarming Tree Lighting Ceremony

By Manu Vardhan Kannan

Published on December 9, 2025

Novotel Vijayawada Varun welcomed the festive season with a warm and elegant Christmas Tree Lighting ceremony that brought together families, friends and the wider Vijayawada community. Guests arrived dressed in cheerful shades of red and white, adding to the cosy mood and reflecting the inviting spirit the hotel is known for.

The evening honoured the global tradition of lighting the Christmas tree, a custom that symbolises hope and togetherness. Novotel blended this festive heritage with its local connect, creating an experience that celebrated both culture and community. As the tree lit up, the space took on a magical glow, making it a picture-perfect moment for everyone present.

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Sharing his thoughts on the occasion, Hotel Manager Manish Pathak said, “Christmas at Novotel Vijayawada Varun is about creating meaningful moments for our guests. Our aim is to bring people together in a space that feels warm, familiar and joyful. This evening reminds us of the power of community and the happiness that comes from sharing simple, heartfelt experiences.”

Children were excited to meet Santa Claus, who handed out chocolates, adding a joyful moment to the evening. Christmas hats were also given to guests, and families gathered around the beautifully decorated tree to click photographs, creating memories that captured the joy of the season.

One of the highlights of the evening was the curated high tea at the Gourmet Bar. Guests enjoyed hot beverages and a refined selection of appetizers, all set within the venue’s stylish and warm ambiance. The Gourmet Bar once again proved to be one of the hotel’s most comforting and welcoming social spaces.

With thoughtful details, festive warmth and heartfelt hospitality, Novotel Vijayawada Varun created a memorable beginning to the holiday season.


The Leela Ambience Convention Hotel Delhi Unveils ‘The Tree of Hope’ This Christmas

The Leela Ambience Convention Hotel Delhi Unveils ‘The Tree of Hope’ This Christmas

By Hariharan U

Published on December 9, 2025

The Leela Ambience Convention Hotel, Delhi has welcomed the festive season with a thoughtful and inspiring showcase that reflects the brand’s long-standing commitment to sustainability. This year, the hotel introduced ‘The Tree of Hope’, a creative installation that blends conscious luxury with innovative design.

At The Leela, sustainability isn’t just a practice, it is woven into the guest experience, operations and community engagement. This philosophy shines through in the hotel’s festive décor for 2025.

The highlight of the celebrations is the impressive 80-ft façade Christmas tree, created using repurposed waste pipes and wires. Standing tall at the hotel’s exterior, the installation shows how everyday materials can be transformed into something elegant and meaningful through mindful design.

Inside the hotel, the centrepiece installation, The Tree of Hope, takes the concept further. Designed and built by the hotel’s in-house Engineering team, the structure uses reclaimed floorboards sourced from within the property. Each element reflects the hotel’s 15-year legacy, celebrating its journey while symbolising renewal and resilience.

Adding a personal and community-driven touch, all the festive ornaments have been handcrafted by local artisans. This collaboration brings authenticity to the décor and reinforces the hotel’s commitment to supporting local talent and promoting responsible sourcing.

Speaking about the initiative, Harkaran Singh, General Manager, said, “At #ThePrimeAddressofEastDelhi, we believe celebration must go beyond aesthetics to create impact. Our festive installations reflect our dedication to sustainable luxury, innovation and community engagement. Through these conscious creations, we hope to inspire our guests to celebrate with purpose and mindfulness.”

More than festive décor, these installations tell a powerful story of sustainability and creativity coming together. Guests are invited to see the season not only through its lights and colours, but through the values it represents, responsibility, innovation and care for the environment.

With The Tree of Hope, The Leela Ambience Convention Hotel continues to set new standards in conscious hospitality, redefining how luxury hotels can celebrate the festive season with purpose and vision.

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