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By Vaishakh Surendran
Published on June 10, 2025
Vaishakh Surendran, the General Manager of Lyfe Hotels & Resorts in Bhubaneswar, brings a rich experience and a people-first philosophy that is redefining the hospitality space in Odisha’s capital. Under his leadership, the hotel is fast becoming a standout in the city’s competitive hospitality scene. With a progressive approach, sustainable practices, and a commitment to nurturing talent, Vaishakh and his team are creating a space where both guests and employees thrive.
We sat down with Vaishakh Surendran to understand the vision behind Lyfe Hotels, the cultural and operational essence of the property, and what sets it apart in the evolving hospitality landscape of Bhubaneswar.
1. What inspired your approach to leading Lyfe Hotels & Resorts in Bhubaneswar, and how do you ensure the property stands out in a competitive hospitality landscape?
“I have worked with various brands and owners during my stint as GM over the last 12 years,” says Vaishakh. “While most focus on improving revenue and profitability, what stood out during my interview with our Chairman Shri Srinibash Sahoo was his emphasis on human capital. He expressed a vision for a hotel with near zero attrition, and that deeply resonated with my personal belief that valuing people is the foundation for long-term success. Happy employees lead to happy guests, and that in turn drives repeat business and profitability.”
Being a relatively new entrant in the Bhubaneswar hospitality scene, Lyfe Hotels has experienced both challenges and milestones. But Vaishakh is confident about their distinctiveness. “Our vision and offerings are designed to align with what modern guests seek—experience-led stays. From our location and unique architecture to stylish rooms and the much-talked-about F&B experience, we’ve set ourselves apart. Notably, our Thai restaurant ‘Sweet Basil’ is the only one in Eastern India to feature an expat chef. At the end of FY 2024–25, we surpassed the topline revenue of many established branded hotels in the city, and that motivates us to aim even higher.”
2. What were some of the key priorities you focused on when you took charge, and how have they shaped the overall guest experience at the hotel?
Vaishakh outlines three key priorities: increasing revenue, optimizing operational efficiency, and improving profitability. “In addition, I’ve always focused on nurturing our People, Product, and Processes,” he shares. “Our Net Promoter Score (NPS) has risen to 85, and we’re targeting 90+. While revenues are strong, we’re continuously identifying areas to improve. Our attrition rate is well within industry standards, and we ensure 100% compliance with all statutory and Environmental Health & Safety (EHS) norms.”
3. Bhubaneswar is a vibrant mix of tradition and progress. How do you blend the city's cultural essence with the contemporary vibe of the Lyfe brand?
“Bhubaneswar is known as the Temple City, but it’s also emerging as a hub for sports, IT, and commercial ventures,” he says. “This blend of the old and new aligns perfectly with our brand ethos. While most hotels follow predictable formats, Lyfe offers something fresh. We bring a contemporary design sensibility and guest experience, while also practicing sustainable tourism rooted in Odisha’s cultural heritage. That’s how we stand out.”
4. How is the property embracing environmentally conscious practices, and what impact have these had on both operations and guest perception?
At Lyfe Hotels, sustainability is more than a buzzword—it’s a core value. “Our brand values are encapsulated in the acronym SPIRIT, where 'S' stands for Sustainability,” Vaishakh explains. “From design to daily operations, every element is conceived to reduce our environmental footprint. We use natural lighting, LED fixtures, motion-sensor-based utilities, solar panels, EV charging stations, paper pens, and an in-house water bottling plant. We avoid single-use plastics and locally source all fruits, vegetables, and meat. These efforts resonate well with our guests and align with global best practices.”
5. What leadership philosophy do you follow to motivate your team and maintain high service standards throughout the hotel?
“I believe in being present on the shop floor,” says Vaishakh. “It helps me get a first-hand feel of the guest experience and staff morale. I interact regularly with guests and team members, and maintain an open-door policy that encourages honest conversations.”
He also focuses on empowering his team through knowledge sharing and skill development. “I conduct regular training sessions based on best practices and my personal experiences. I believe every team member should be empowered to bring out their best. When people feel valued and free to innovate, service quality naturally improves.”
6. What is your long-term vision for Lyfe Hotels & Resorts in this region, and how do you plan to elevate the brand’s presence further?
Vaishakh envisions Lyfe Hotels becoming the preferred hospitality brand for guests, employees, and owners alike. “Rather than replicating a cookie-cutter format, we aim to create unique properties that reflect the spirit of their locations,” he shares. “Each hotel will carry the DNA of Lyfe Bhubaneswar but offer a distinct experience. That’s how we plan to grow—not just in numbers, but in character and guest impact.”
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By Manu Vardhan Kannan
Published on October 29, 2026
Raffles Udaipur is inviting guests to celebrate the festive season with The Raffles Experience, a curated offering that combines Rajasthan's cultural heritage, culinary experiences and opportunities for relaxation. Located on a 21-acre private island on Udai Sagar Lake, the resort offers a setting for festive gatherings and family holidays, complemented by exclusive privileges and experiences inspired by the traditions of Mewar.
The offering includes daily breakfast for two, 15% savings on food, beverages and spa treatments, and an INR 3,000 resort credit per room, per stay, redeemable across spa and food and beverage experiences. Guests can also experience the region's cultural traditions through an evening Aarti ceremony followed by cultural performances showcasing Rajasthan's heritage and local artistry.
For those looking to unwind after a day of exploration, The Writers Bar and Long Bar offer a daily Happy Hour from 5 PM to 8 PM, featuring a Buy Two, Get One Complimentary offer on beverages.
The experience also includes a range of activities for guests of different ages and interests. These include yoga sessions, guided nature walks and pottery, along with access to the resort's Kids Zone. Children below six years of age can stay complimentary when accommodated on existing bedding. Flexible check-in and check-out arrangements are also available, subject to availability.
For guests interested in discovering the region's religious and cultural landmarks, Raffles Udaipur offers a private, chauffeur-driven luxury temple tour to Nathdwara Temple and Eklingji Temple. The experience offers an opportunity to explore two revered destinations while enjoying private transportation.
Commenting on the festive offering, Gurnoor Bindra, General Manager, Raffles Udaipur, said, “The festive season is a time for togetherness, cherished traditions and creating meaningful memories with loved ones. With The Raffles Experience, we bring together the cultural richness of Rajasthan and the warmth of our hospitality, from traditional evening rituals and culinary experiences to journeys into the region’s spiritual heritage, creating a memorable festive escape for our guests.”
With its combination of dining privileges, spa experiences, cultural performances and opportunities to explore Rajasthan's spiritual heritage, The Raffles Experience brings together different aspects of a festive holiday. Guests can enjoy time with family and friends while discovering the traditions and surroundings that shape the resort's setting.
Through this curated offering, Raffles Udaipur presents a festive getaway that combines luxury hospitality with regional culture, wellness and personalised experiences.
For reservations and further information, visit The Raffles Experience.
Published on October 28, 2026
Fairmont Jaipur is welcoming the festive season with Festive Palace Escape, a seasonal stay package designed for guests looking to celebrate with family and friends. Set against the Aravalli Hills, the experience combines a palace stay, dining privileges and special savings, offering an opportunity to enjoy the festive period in a relaxed setting. Available for reservations until 31 December 2026, the package is designed around Fairmont Jaipur's philosophy, Make Special Happen, bringing together thoughtful hospitality, festive dining and time spent with loved ones.
The Festive Palace Escape includes daily breakfast, lunch and dinner, allowing guests to enjoy a leisurely stay with meals included throughout their visit. For families and groups travelling together, the offer also provides 30% savings on a second room, giving guests greater flexibility when planning a festive getaway. Adding to the dining experience, guests can enjoy 20% savings on food and soft beverages, offering more opportunities to explore the hotel's culinary offerings during their stay.
Located amid the scenic Aravalli Hills, Fairmont Jaipur provides a setting away from the bustle of city life. Its expansive surroundings, regal architecture and tranquil atmosphere create an inviting backdrop for guests looking to slow down, reconnect and spend quality time with family and friends during the holiday season.
The experience brings together the charm of a palace retreat and the pleasures of dining and relaxation. Whether planning a festive family holiday, a getaway with friends or a special stay to mark the season, guests can enjoy the hotel's setting alongside the privileges included in the package.
With its combination of accommodation, dining benefits and savings for guests travelling together, Festive Palace Escape offers another way to celebrate the season at Fairmont Jaipur. The package is available for reservations until 31 December 2026, inviting travellers to make the most of the festive period in Rajasthan.
By Hariharan U
Published on October 25, 2026
Summit Hotels & Resorts is set to expand its Signature Collection with a 17-villa retreat in Lachung, North Sikkim, scheduled to open in December 2026. The upcoming property will strengthen the company's premium hospitality portfolio in the Eastern Himalayas, with an emphasis on local architecture, cultural experiences and the region's natural landscape.
Located at an altitude of approximately 8,600 feet, Lachung is around 118 km from Gangtok and serves as a gateway to destinations including Yumthang Valley, Zero Point and Katao. The retreat will feature 17 villas inspired by traditional Sikkimese architecture, reflecting the area's cultural character and mountain setting.
Beyond accommodation, the property is expected to offer experiences that encourage guests to explore North Sikkim beyond conventional sightseeing. Planned activities include guided village walks, opportunities to discover Bhutia traditions and cuisine, visits to nearby orchards and monasteries, and excursions to alpine valleys. Seasonal experiences such as rhododendron viewing, winter snow excursions and stargazing are also being considered, subject to local conditions.
Commenting on the development, Sumit Mitruka, CEO, Summit Hotels & Resorts, said, “North Sikkim has considerable potential to develop beyond conventional sightseeing-led tourism. Lachung is already an important stop on the Yumthang and Zero Point circuit, but we believe there is an opportunity to encourage travellers to spend more time in the destination itself. With this retreat, we want to introduce a premium stay experience that draws on the region's architecture, culture and natural surroundings. We also see opportunities to work with local communities through employment, sourcing and destination experiences as tourism develops.”
The project comes amid renewed tourism interest in North Sikkim, supported by improved accessibility along the Lachung–Yumthang–Zero Point circuit. Known for its Himalayan scenery, rhododendron forests and traditional Bhutia settlements, Lachung offers opportunities to develop longer, nature-focused stays alongside established sightseeing itineraries.
The retreat will join Summit's Signature Collection, which includes Summit Norbu Ghang in Gangtok and Summit Rungkhung Village Resort in Dirang, Arunachal Pradesh. The collection forms part of the company's wider strategy to develop premium, destination-focused hospitality across the Eastern Himalayas and other leisure markets in India.
With the Lachung project, Summit is looking to combine premium accommodation with local culture and nature-based experiences, while creating opportunities for community participation as tourism in North Sikkim evolves
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