People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

By Vaishakh Surendran

Published on June 10, 2025

Vaishakh Surendran, the General Manager of Lyfe Hotels & Resorts in Bhubaneswar, brings a rich experience and a people-first philosophy that is redefining the hospitality space in Odisha’s capital. Under his leadership, the hotel is fast becoming a standout in the city’s competitive hospitality scene. With a progressive approach, sustainable practices, and a commitment to nurturing talent, Vaishakh and his team are creating a space where both guests and employees thrive.

We sat down with Vaishakh Surendran to understand the vision behind Lyfe Hotels, the cultural and operational essence of the property, and what sets it apart in the evolving hospitality landscape of Bhubaneswar.

1. What inspired your approach to leading Lyfe Hotels & Resorts in Bhubaneswar, and how do you ensure the property stands out in a competitive hospitality landscape?

“I have worked with various brands and owners during my stint as GM over the last 12 years,” says Vaishakh. “While most focus on improving revenue and profitability, what stood out during my interview with our Chairman Shri Srinibash Sahoo was his emphasis on human capital. He expressed a vision for a hotel with near zero attrition, and that deeply resonated with my personal belief that valuing people is the foundation for long-term success. Happy employees lead to happy guests, and that in turn drives repeat business and profitability.”

Being a relatively new entrant in the Bhubaneswar hospitality scene, Lyfe Hotels has experienced both challenges and milestones. But Vaishakh is confident about their distinctiveness. “Our vision and offerings are designed to align with what modern guests seek—experience-led stays. From our location and unique architecture to stylish rooms and the much-talked-about F&B experience, we’ve set ourselves apart. Notably, our Thai restaurant ‘Sweet Basil’ is the only one in Eastern India to feature an expat chef. At the end of FY 2024–25, we surpassed the topline revenue of many established branded hotels in the city, and that motivates us to aim even higher.”

2. What were some of the key priorities you focused on when you took charge, and how have they shaped the overall guest experience at the hotel?

Vaishakh outlines three key priorities: increasing revenue, optimizing operational efficiency, and improving profitability. “In addition, I’ve always focused on nurturing our People, Product, and Processes, he shares. “Our Net Promoter Score (NPS) has risen to 85, and we’re targeting 90+. While revenues are strong, we’re continuously identifying areas to improve. Our attrition rate is well within industry standards, and we ensure 100% compliance with all statutory and Environmental Health & Safety (EHS) norms.”

3. Bhubaneswar is a vibrant mix of tradition and progress. How do you blend the city's cultural essence with the contemporary vibe of the Lyfe brand?

“Bhubaneswar is known as the Temple City, but it’s also emerging as a hub for sports, IT, and commercial ventures,” he says. “This blend of the old and new aligns perfectly with our brand ethos. While most hotels follow predictable formats, Lyfe offers something fresh. We bring a contemporary design sensibility and guest experience, while also practicing sustainable tourism rooted in Odisha’s cultural heritage. That’s how we stand out.”

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4. How is the property embracing environmentally conscious practices, and what impact have these had on both operations and guest perception?

At Lyfe Hotels, sustainability is more than a buzzword—it’s a core value. “Our brand values are encapsulated in the acronym SPIRIT, where 'S' stands for Sustainability,” Vaishakh explains. “From design to daily operations, every element is conceived to reduce our environmental footprint. We use natural lighting, LED fixtures, motion-sensor-based utilities, solar panels, EV charging stations, paper pens, and an in-house water bottling plant. We avoid single-use plastics and locally source all fruits, vegetables, and meat. These efforts resonate well with our guests and align with global best practices.”

5. What leadership philosophy do you follow to motivate your team and maintain high service standards throughout the hotel?

“I believe in being present on the shop floor,” says Vaishakh. “It helps me get a first-hand feel of the guest experience and staff morale. I interact regularly with guests and team members, and maintain an open-door policy that encourages honest conversations.”

He also focuses on empowering his team through knowledge sharing and skill development. “I conduct regular training sessions based on best practices and my personal experiences. I believe every team member should be empowered to bring out their best. When people feel valued and free to innovate, service quality naturally improves.”

6. What is your long-term vision for Lyfe Hotels & Resorts in this region, and how do you plan to elevate the brand’s presence further?

Vaishakh envisions Lyfe Hotels becoming the preferred hospitality brand for guests, employees, and owners alike. “Rather than replicating a cookie-cutter format, we aim to create unique properties that reflect the spirit of their locations,” he shares. “Each hotel will carry the DNA of Lyfe Bhubaneswar but offer a distinct experience. That’s how we plan to grow—not just in numbers, but in character and guest impact.”


Dusit International Expands India Presence with Signing of Dusit Princess Rishikesh in Uttarakhand

Dusit International Expands India Presence with Signing of Dusit Princess Rishikesh in Uttarakhand

By Hariharan U

Published on June 10, 2026

Dusit International, the Thailand-based hospitality group, has announced its continued expansion in India with the signing of a hotel management agreement for Dusit Princess Rishikesh in Uttarakhand. The agreement has been signed with Atmosphere, a luxury real estate and hospitality development company focused on destination-led projects.

The upcoming development will be located in the Tehri Garhwal region near Rishikesh, one of India’s most prominent destinations for spirituality, wellness, and adventure tourism. Scheduled to open in 2031, the project is envisioned as an upscale mixed-use development combining contemporary hospitality with wellness-driven experiences inspired by the Himalayan landscape.

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Dusit Princess Rishikesh will feature approximately 300 keys, including hotel rooms and luxury duplex villas. Designed to appeal to both leisure and business travellers, the property will offer a wide range of facilities including an all-day dining restaurant, lobby lounge, business centre, outdoor swimming pool, gymnasium, yoga room, and multipurpose event spaces.

The development will also include an expansive clubhouse offering additional lifestyle amenities such as a spa, infinity pool, restaurant with 250 covers, squash court, mini-plex, bowling alley, and indoor recreational facilities, positioning it as a comprehensive lifestyle destination in the region.

According to Dusit International, the signing reinforces its long-term strategy to expand thoughtfully across India, focusing on destinations aligned with growing demand for wellness, leisure, and experience-led travel. The company highlighted Rishikesh as a natural fit for its brand philosophy, given its blend of spirituality, nature, and tourism potential.

Speaking on the announcement, Siradej Donavanik, Vice President – Development (Global) at Dusit International, said India remains a key strategic market for the group. He noted that the company aims to build in destinations that align with evolving traveller preferences and strong market fundamentals, with a focus on wellness-oriented hospitality experiences.

Sanchit Jain, Chairman and Managing Director of Atmosphere, said the collaboration with Dusit International reflects a shared vision of creating luxury hospitality destinations that integrate nature, wellness, and elevated living experiences. He expressed confidence that Dusit Princess Rishikesh will emerge as a distinctive retreat in Uttarakhand’s growing luxury hospitality landscape.

The signing follows the opening of dusitD2 Fagu Shimla in 2024 and further strengthens Dusit International’s development pipeline in India as it continues to expand its presence across emerging leisure and wellness destinations


The Orchid Hotel Mumbai Celebrates World Environment Day with Green Initiatives

The Orchid Hotel Mumbai Celebrates World Environment Day with Green Initiatives

By Manu Vardhan Kannan

Published on June 10, 2026

The Orchid Hotel Mumbai, recognized as India’s first eco-friendly hotel, celebrated World Environment Day with a range of green initiatives aimed at encouraging environmental awareness and sustainable living among guests and visitors.

The hotel used the occasion to promote simple yet meaningful actions that help individuals reconnect with nature and adopt greener habits in their daily lives. Through engaging activities and community participation, the celebrations reflected The Orchid’s continued commitment to sustainability and responsible hospitality.

As part of the initiative, the hotel’s Green Team distributed planters to guests in the lobby, encouraging them to bring home a touch of greenery and contribute to a healthier environment. The gesture was well received by guests and added an eco-conscious element to the day’s celebrations.

The hotel also organized a plantation activity for young guests, giving children an opportunity to plant saplings while learning about the importance of caring for the environment. The activity combined education with hands-on participation, making sustainability both accessible and engaging for the younger generation.

By turning the celebration into a platform for environmental awareness, The Orchid Hotel Mumbai highlighted how collective efforts and conscious choices can contribute to a greener future.

For the hotel, sustainability extends beyond annual observances and remains an integral part of its operational philosophy. Over the years, The Orchid has implemented several measures designed to reduce environmental impact while maintaining high hospitality standards.

Some of the hotel's key sustainability initiatives include water-saving Geberit flush tanks, aerators in taps and showers to reduce water consumption, natural sunlight atriums that lower electricity usage during the day, and in-house vermicomposting systems that convert wet waste into eco-friendly compost. The property also follows dedicated waste management practices, uses environment-friendly construction methods, and incorporates energy conservation measures throughout its infrastructure.

Speaking about the initiative, Varun Sahani, Senior Vice President, Kamat Hotels India Limited, said, “World Environment Day is a reminder that even small actions can create a meaningful impact on our environment. At The Orchid Hotel Mumbai, sustainability has always been at the heart of our hospitality philosophy. Through initiatives like planter distribution and plantation activities for children, we aim to encourage our guests and the younger generation to become more conscious towards nature and greener living. As India’s first eco-friendly hotel, we remain committed to promoting sustainable practices every day.”

Over the years, The Orchid Hotel Mumbai has demonstrated that luxury and sustainability can go hand in hand. Its continued focus on resource conservation, environmental awareness, and community engagement reflects its commitment to creating a positive impact for future generations.

Through its World Environment Day celebrations, the hotel not only planted saplings but also encouraged greater awareness and responsibility towards building a greener and more sustainable future.


ITC Grand Central Mumbai Celebrates World Environment Day with Sustainability-Focused Initiatives

ITC Grand Central Mumbai Celebrates World Environment Day with Sustainability-Focused Initiatives

By Manu Vardhan Kannan

Published on June 9, 2026

ITC Grand Central Mumbai marked World Environment Day with a series of initiatives aimed at promoting sustainability, environmental awareness, and responsible living. The activities reflected the hotel's ongoing commitment to integrating eco-conscious practices into its hospitality experience while encouraging guests, associates, and employees to adopt greener habits.

A key highlight of the celebrations was the hotel's Kitchen Garden, which continues to support sustainable hospitality through the cultivation of fresh herbs and produce. The garden features a variety of ingredients, including cherry tomatoes, chillies, coriander, mint, basil, and ajwain, helping promote responsible sourcing and the use of locally grown produce in culinary operations.

To raise awareness about biodiversity and the importance of green spaces, the hotel introduced informative name plaques for trees and plants located across the property. These plaques provide details about each plant's ecological significance, environmental benefits, and contribution to a healthier ecosystem, creating educational touchpoints for visitors and team members.

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As part of its efforts to encourage sustainable food choices, ITC Grand Central Mumbai also introduced a specially curated Green Meal at the staff cafeteria. The initiative highlighted the benefits of mindful consumption and plant-forward dining while encouraging employees to make environmentally conscious food choices.

Extending the message of sustainability beyond the hotel premises, guests and associates were presented with Tulsi saplings. The gesture symbolised wellness, resilience, and a collective responsibility towards building a greener future.

Employees from various departments also took part in an environment-themed drawing competition, using creativity to share their perspectives on conservation and the role individuals can play in protecting the planet.

Further strengthening its sustainability efforts, the hotel partnered with Ugaoo to host a dedicated green showcase featuring a selection of plants and gardening solutions. The initiative gave guests and employees an opportunity to explore and purchase indoor and outdoor plants, encouraging greener homes, workplaces, and everyday lifestyles.

Through these activities, ITC Grand Central Mumbai reaffirmed its commitment to responsible hospitality and environmental stewardship. By promoting awareness, encouraging sustainable choices, and fostering a stronger connection with nature, the hotel continues to support a more environmentally conscious future.

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