People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

People First, Always: Vaishakh Surendran’s Vision for Lyfe Hotels Bhubaneswar

By Vaishakh Surendran

Published on June 10, 2025

Vaishakh Surendran, the General Manager of Lyfe Hotels & Resorts in Bhubaneswar, brings a rich experience and a people-first philosophy that is redefining the hospitality space in Odisha’s capital. Under his leadership, the hotel is fast becoming a standout in the city’s competitive hospitality scene. With a progressive approach, sustainable practices, and a commitment to nurturing talent, Vaishakh and his team are creating a space where both guests and employees thrive.

We sat down with Vaishakh Surendran to understand the vision behind Lyfe Hotels, the cultural and operational essence of the property, and what sets it apart in the evolving hospitality landscape of Bhubaneswar.

1. What inspired your approach to leading Lyfe Hotels & Resorts in Bhubaneswar, and how do you ensure the property stands out in a competitive hospitality landscape?

“I have worked with various brands and owners during my stint as GM over the last 12 years,” says Vaishakh. “While most focus on improving revenue and profitability, what stood out during my interview with our Chairman Shri Srinibash Sahoo was his emphasis on human capital. He expressed a vision for a hotel with near zero attrition, and that deeply resonated with my personal belief that valuing people is the foundation for long-term success. Happy employees lead to happy guests, and that in turn drives repeat business and profitability.”

Being a relatively new entrant in the Bhubaneswar hospitality scene, Lyfe Hotels has experienced both challenges and milestones. But Vaishakh is confident about their distinctiveness. “Our vision and offerings are designed to align with what modern guests seek—experience-led stays. From our location and unique architecture to stylish rooms and the much-talked-about F&B experience, we’ve set ourselves apart. Notably, our Thai restaurant ‘Sweet Basil’ is the only one in Eastern India to feature an expat chef. At the end of FY 2024–25, we surpassed the topline revenue of many established branded hotels in the city, and that motivates us to aim even higher.”

2. What were some of the key priorities you focused on when you took charge, and how have they shaped the overall guest experience at the hotel?

Vaishakh outlines three key priorities: increasing revenue, optimizing operational efficiency, and improving profitability. “In addition, I’ve always focused on nurturing our People, Product, and Processes, he shares. “Our Net Promoter Score (NPS) has risen to 85, and we’re targeting 90+. While revenues are strong, we’re continuously identifying areas to improve. Our attrition rate is well within industry standards, and we ensure 100% compliance with all statutory and Environmental Health & Safety (EHS) norms.”

3. Bhubaneswar is a vibrant mix of tradition and progress. How do you blend the city's cultural essence with the contemporary vibe of the Lyfe brand?

“Bhubaneswar is known as the Temple City, but it’s also emerging as a hub for sports, IT, and commercial ventures,” he says. “This blend of the old and new aligns perfectly with our brand ethos. While most hotels follow predictable formats, Lyfe offers something fresh. We bring a contemporary design sensibility and guest experience, while also practicing sustainable tourism rooted in Odisha’s cultural heritage. That’s how we stand out.”

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4. How is the property embracing environmentally conscious practices, and what impact have these had on both operations and guest perception?

At Lyfe Hotels, sustainability is more than a buzzword—it’s a core value. “Our brand values are encapsulated in the acronym SPIRIT, where 'S' stands for Sustainability,” Vaishakh explains. “From design to daily operations, every element is conceived to reduce our environmental footprint. We use natural lighting, LED fixtures, motion-sensor-based utilities, solar panels, EV charging stations, paper pens, and an in-house water bottling plant. We avoid single-use plastics and locally source all fruits, vegetables, and meat. These efforts resonate well with our guests and align with global best practices.”

5. What leadership philosophy do you follow to motivate your team and maintain high service standards throughout the hotel?

“I believe in being present on the shop floor,” says Vaishakh. “It helps me get a first-hand feel of the guest experience and staff morale. I interact regularly with guests and team members, and maintain an open-door policy that encourages honest conversations.”

He also focuses on empowering his team through knowledge sharing and skill development. “I conduct regular training sessions based on best practices and my personal experiences. I believe every team member should be empowered to bring out their best. When people feel valued and free to innovate, service quality naturally improves.”

6. What is your long-term vision for Lyfe Hotels & Resorts in this region, and how do you plan to elevate the brand’s presence further?

Vaishakh envisions Lyfe Hotels becoming the preferred hospitality brand for guests, employees, and owners alike. “Rather than replicating a cookie-cutter format, we aim to create unique properties that reflect the spirit of their locations,” he shares. “Each hotel will carry the DNA of Lyfe Bhubaneswar but offer a distinct experience. That’s how we plan to grow—not just in numbers, but in character and guest impact.”


GReaT Green Meetings: Great Trails Yercaud by GRT Hotels Unveils Eco-Conscious Corporate Experience

GReaT Green Meetings: Great Trails Yercaud by GRT Hotels Unveils Eco-Conscious Corporate Experience

By Manu Vardhan Kannan

Published on June 29, 2025

Great Trails Yercaud by GRT Hotels has unveiled an innovative corporate initiative titled “GReaT Green Meetings”, blending sustainability with hospitality. Created in partnership with ECO INDEX, this one-of-a-kind offering is designed to provide corporate guests with a fully integrated eco-conscious meeting experience at the scenic Yercaud property.

The new concept reflects GRT Hotels’ growing focus on responsible tourism and climate action. It redefines business meets by incorporating carbon footprint calculations, a plant-based no-oil, no-boil menu, and carbon offsetting through tree planting, all aimed at reducing the environmental impact of traditional corporate events.

Key Features of GReaT Green Meetings:

  •  Carbon Footprint Calculation: The ECO INDEX application tracks emissions from travel, food waste, dry waste, and more, offering participants clear insights into their environmental impact.

  •  GReaT Raw Cuisine: A no-boil, no-oil culinary approach that aligns wellness with eco-conscious living.

  •  Sustainable Amenities: Everything from biodegradable toiletries to plastic-free setups ensure minimal ecological disturbance.

  •  Carbon Offsetting: Trees are planted within the resort premises for every event hosted, contributing to long-term carbon absorption.

  •  Plant Gifts: Each participant receives a plant sapling as a symbol of growth and sustainability.

The GReaT Raw Cuisine: Cooking for a Cooler Planet

This initiative also introduces a “No-Boil, No-Oil Revolution” — a low-impact cooking method that skips boiling and oil-based techniques, significantly reducing greenhouse gas emissions.

Why It Matters

Conventional cooking methods involve:

  • Use of fossil fuels or electricity

  • Extraction and refinement of oils

  • Packaging, refrigeration, and food processing

These activities contribute heavily to carbon emissions. In contrast, no-oil, no-boil cooking requires minimal energy, aligning with a healthier and environmentally-conscious lifestyle.

Carbon Comparison: What does 70 kg CO₂e saving mean?

  •  Equivalent to driving a car for 280 km

  •  Charging 9,000 smartphones

  •  Saving  3 mature trees’ annual CO₂ offset

GReaT Green Menu Highlights

  • Neer More

  • Muringai Keerai Vadai

  • Vazahakkai Poriyal

  • Vellarika Thayir Pachadi

  • Aval Puliohara

  • Aval Sadham

  • Pacha Puli Rasam

With GReaT Green Meetings, Great Trails Yercaud invites businesses to not only connect and collaborate, but also contribute to a greener planet. This initiative is a thoughtful blend of innovation, tradition, and sustainability, setting a new standard for eco-conscious corporate hospitality in India.


Lemon Tree Hotels to Open Upscale Aurika in Surat by FY 2030

Lemon Tree Hotels to Open Upscale Aurika in Surat by FY 2030

By Nishang Narayan

Published on June 29, 2025

Lemon Tree Hotels Ltd. has announced the signing of a new property under its premium Aurika Hotels & Resorts brand in Surat, Gujarat, marking another milestone in the group’s expansion plans. Slated to open in FY 2030, Aurika, Surat will be managed by Carnation Hotels Pvt. Ltd., the management arm of Lemon Tree Hotels.

The upcoming hotel will offer 175 elegantly designed rooms and suites, alongside Mirasa, an all-day dining restaurant, Ekaara the ballroom, Aurum the boardroom, a refreshing swimming pool, and a rejuvenating spa — all thoughtfully curated to deliver an upscale experience infused with local culture.

“We are thrilled to announce the signing of Aurika, Surat, marking our second Aurika property in Gujarat. This addition will further strengthen our presence in the state, where we currently operate seven hotels and have nine more in the pipeline,” said Vilas Pawar, CEO – Managed and Franchise Business, Lemon Tree Hotels Ltd.
“Aurika, Surat, will embody our commitment to upscale hospitality, offering guests an exceptional blend of opulence and local culture. We are excited to bring our distinctive experience to this vibrant city.”

Surat, often dubbed the ‘Diamond City of India’ and the ‘Silk City,’ is globally renowned for its diamond polishing and textile industries. Beyond its industrial acclaim, the city boasts rich cultural and historical treasures like the Dutch Garden and Surat Castle, with the serene Tapi River weaving through its landscape. Its lively food scene — from street snacks to traditional Gujarati fare — makes it a paradise for culinary enthusiasts.

Aurika hotels stand out for their stylish elegance combined with a comfortably informal vibe. Designed to capture the soul of each destination, they showcase inventive dining concepts, vibrant entertainment options, and invigorating wellness facilities. Guests can expect a seamless blend of work, play, and relaxation, underscored by intuitive service that embodies the brand’s ethos: ‘beyond the unusual.’


OYO’s SUNDAY Launches India’s First Japanese-Themed Hotel in Gurugram

OYO’s SUNDAY Launches India’s First Japanese-Themed Hotel in Gurugram

By Nishang Narayan

Published on June 28, 2025

OYO’s premium hospitality brand, SUNDAY Hotel, has unveiled India’s first Japanese-themed hotel in Gurugram, offering a unique fusion of traditional Japanese design and contemporary Indian luxury. Located at M3M SkyLoft on New Golf Course Road Extension, this expansive 217-key property spans 50,000 sq. ft. and aims to redefine immersive hospitality experiences for business travelers and Japanese expatriates alike.

Designed with precision and cultural sensitivity, the hotel features a traditional Japanese Ofuro (soaking tub), a Japanese Hammam, and a 20-seater specialty restaurant serving authentic Japanese fare—ramen, donburi, sushi, tofu, onigiri, and more. A dedicated 54-room wing has also been reserved for long-stay Japanese guests, complete with Japanese-speaking staff to ensure seamless and personalized service.

As part of a joint venture between Oravel Stays and Softbank Group, SUNDAY Hotels are positioned as premium four- and five-star properties. This particular launch stems from a strategic MoU between Oravel and M3M to develop high-end hospitality offerings across Gurgaon and NOIDA.

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With Gurugram hosting one of India’s largest Japanese communities, the location is a natural choice. The city also sees strong business travel traffic, and this culturally attuned hospitality concept appeals to global executives seeking efficient service, high hygiene standards, and sophisticated design.

Aditya Sharma, Country Head, SUNDAY Hotels, shared,

“Several Japanese companies have already chosen this SUNDAY Hotel as their preferred accommodation partner. We are working with Japanese designers to incorporate traditional elements like tatami mats, minimalist interiors, and warm Japanese hospitality practices within a modern Indian setting.”

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The initiative also taps into India’s growing affinity for Japanese pop culture. With the rise of anime, manga, and J-dramas, interest in Japanese cuisine is booming. Health-conscious Indian travelers are also increasingly drawn to fresh, minimally processed food, making Japanese cuisine’s balance and simplicity a perfect match.

SUNDAY Hotel aims to scale this concept further, betting on pan-India demand in cities like Delhi, Mumbai, Hyderabad, and Pune, where Japanese dining and culture already enjoy a growing fanbase.

About SUNDAY Hotel:

SUNDAY Hotel is a premier hospitality brand under Oravel Stays, known for luxurious experiences, distinct design, and exceptional service. With a focus on personalized stays, SUNDAY properties bring global hospitality concepts to Indian travelers and international guests.

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