Phygital Retail Convention 2025 Set to Showcase ‘Infinite India’ and the Future of Retail

Phygital Retail Convention 2025 Set to Showcase ‘Infinite India’ and the Future of Retail

By Nishang Narayan

Published on April 27, 2025

Phygital Retail Convention (PRC) 2025, India's premier retail intelligence event, is all set to make a grand return on May 7-8, 2025, at the Jio World Convention Centre, Mumbai. Presented by Inorbit Malls and powered by Mufti, the 6th edition of PRC will revolve around the theme, “Infinite India - The World’s Fastest Growing Retail Market.”

Positioned as the largest gathering of retail minds, PRC 2025 promises a two-day deep dive into innovation, ideation, and growth opportunities with over 1000 participating brands and companies. Year after year, the convention draws over 3000 top retail professionals, making it the ultimate hub for knowledge exchange, networking, and business development, spread across a spectacular 1-lakh-plus sq.ft venue.

Bhavesh Pitroda, Group CEO & Director, IMAGES Group, emphasized the event’s significance, saying, “India today stands at the cusp of a bold new chapter in its economic growth. PRC 2025 reflects the power of this new ‘Infinite India’, through not just its theme, but also via the vast and versatile line-up of speakers, exhibitors and attendees from across the country.”

This year, hundreds of top brands from sectors like fashion, food, lifestyle, real estate, and tech will take center stage, both from India and abroad. PRC 2025 will also see 300+ influential Retail, Business, and Management Leaders sharing their insights, including names like BS Nagesh (Chairman, Shoppers Stop Ltd.), Damodar Mall (CEO, Grocery, Reliance Retail), Harish Bhat (Former Brand Custodian, Tata Sons), Mukesh Bansal (Founder, Myntra, Cure.fit), and many others.

Adding a touch of excitement, India’s quiz legend Siddhartha Basu will return with the much-loved India Retail Brain Game, ensuring a vibrant and interactive experience for all attendees.

Alongside PRC, the concurrent show Retail TechNXT 2025 will present cutting-edge innovations in retail technology, featuring global majors like Salesforce and Diebold Nixdorf among the exhibitors.

Important Links for PRC 2025:

About IMAGES Group:

IMAGES Group is South Asia and the Middle East's leading retail intelligence organisation. Through its various knowledge platforms—print, online reportage, research, and major business events—IMAGES acts as a catalyst for the sustainable growth of modern retail.

For more information, contact:
Namrata Aswani - 9920710261 / Viraj Kalati - 9820065432


DoubleTree by Hilton Pune–Chinchwad Appoints Kritika Arora as HR Manager

DoubleTree by Hilton Pune–Chinchwad Appoints Kritika Arora as HR Manager

By Manu Vardhan Kannan

Published on October 20, 2025

DoubleTree by Hilton Pune - Chinchwad has appointed Kritika Arora as its new human resources manager, marking a return to the hotel where she previously contributed as training executive and assistant manager, HR & Training. With over a decade of experience spanning leading hospitality brands including Hyatt, IHG, Oberoi, and Pride, Arora brings extensive expertise in building strong organisational cultures, fostering employee engagement, and driving talent development.

Before her appointment, Arora served as learning manager at Hyatt, Ahmedabad, where she led talent and training initiatives that enhanced both organisational performance and employee satisfaction. She holds an MBA in Human Resources from Pune University and has undertaken certifications in leadership, train-the-trainer, POSH, and quality assurance.

Commenting on the appointment, Khizer Khan, Hotel Manager at DoubleTree by Hilton Pune - Chinchwad, said:

“We are thrilled to welcome Kritika back to the DoubleTree family. Her proven expertise in HR, coupled with her passion for fostering inclusive and high-performing teams, will play a pivotal role in strengthening our people-first culture.”

Reflecting on her new role, Kritika Arora shared:

“I am excited to return to DoubleTree by Hilton Pune–Chinchwad, a place that has been instrumental in shaping my career. I look forward to building on the hotel’s strong values by creating an environment where people thrive, grow, and deliver exceptional guest experiences.”

With Arora at the helm of HR, the hotel is set to reinforce its commitment to a people-first culture, ensuring team growth and an elevated guest experience across all operations.


Global F&B Expert Mariki Sayles Joins JW Marriott Mumbai Sahar as Director of Food & Beverage

Global F&B Expert Mariki Sayles Joins JW Marriott Mumbai Sahar as Director of Food & Beverage

By Manu Vardhan Kannan

Published on October 18, 2025

JW Marriott Mumbai Sahar has announced the appointment of Mariki Sayles as its new Director of Food & Beverage, marking an exciting chapter in the hotel’s culinary evolution. With more than a decade of distinguished international experience spanning India, New York, and beyond, Mariki brings a wealth of expertise and innovation to the role.

An award-winning hospitality professional, Mariki was honoured as Mixologist of the Year by The Times of India and served as a judge at ProWine Mumbai 2024, establishing herself as one of the industry’s most forward-thinking F&B leaders. Her diverse experience includes leading beverage operations for Bastian Hospitality’s iconic venues across India, directing transformative consulting projects nationwide, and contributing to the beverage program at New York’s Michelin-starred Le Bernardin.

Throughout her career, Mariki has been recognised for creating and elevating cutting-edge bar and restaurant concepts that blend operational excellence with creative storytelling, crafting experiences that resonate deeply with guests.

At JW Marriott Mumbai Sahar, she will oversee the hotel’s comprehensive food and beverage operations, driving strategy, innovation, and exceptional guest engagement across its acclaimed dining venues, sophisticated banquet facilities, and signature lounges. This appointment underscores the hotel’s dedication to maintaining its leadership position in Mumbai’s luxury hospitality landscape.

Reflecting on her new role, Mariki Sayles shared,

“JW Marriott is synonymous with international standards of excellence, and I am thrilled to contribute to this legacy at JW Marriott Mumbai Sahar. My vision is to elevate our food and beverage experiences to not only match global benchmarks but also redefine them for the Mumbai market, curating concepts that are innovative, immersive, and unforgettable.”

With her creative vision, meticulous attention to detail, and strategic insight, Mariki’s leadership is set to enhance JW Marriott Mumbai Sahar’s culinary identity, reaffirming its reputation as the Gateway to Mumbai and a true pioneer of hospitality excellence.


Grand Chennai by GRT Hotels Appoints Vijaya Kumar as General Manager

Grand Chennai by GRT Hotels Appoints Vijaya Kumar as General Manager

By Manu Vardhan Kannan

Published on October 18, 2025

GRT Hotels & Resorts has announced the appointment of Vijaya Kumar as the General Manager of Grand Chennai by GRT Hotels, the group’s flagship property. With an illustrious career spanning over three decades, Kumar brings a wealth of expertise in operations, culinary innovation, and sustainable hospitality practices.

Kumar’s promotion to General Manager marks a significant internal advancement within GRT Hotels & Resorts. He previously served as Cluster Director of Food & Beverage, leading operations across Radisson franchise GRT hotels, and has contributed 17 years of dedicated service to the group across multiple properties. His experience also includes tenures with renowned brands such as Taj, ITC, and SRM Hotels.

Passionate about community impact, Kumar has spearheaded initiatives like Chef Amudhupadai, a program to feed underprivileged children, collaborated with local farmers for organic produce, introduced Braille menus and allergen-friendly dining, and trained differently-abled individuals in hospitality and bakery sectors.

Commenting on the appointment, Vikram Cotah, CEO, GRT Hotels & Resorts, said:

“We are delighted to appoint Mr. Vijaya Kumar as General Manager of Grand Chennai by GRT Hotels. His journey reflects our commitment to nurturing talent from within. Beginning his career as a professional chef, he combines culinary creativity with operational insight, equipping him with a deep understanding of guest experience and hospitality operations. Under his stewardship, Grand Chennai will continue to set new benchmarks in guest satisfaction and brand excellence.”

Speaking about his new role, Vijaya Kumar added:

“It is a privilege to lead Grand Chennai by GRT Hotels, the flagship property of a brand that has set benchmarks in Indian hospitality for nearly three decades. My focus will be on crafting meaningful guest experiences, championing sustainability, and creating a destination that truly reflects the essence of GRT Hotels. Together with my team, I look forward to carrying this tradition forward while setting new standards for excellence.”

Kumar holds a diploma in hotel management from IHM Chennai, alongside multiple postgraduate degrees including an MBA in Human Resources, MA in Public Administration, and a Master’s in Tourism Management. He is also certified in ISO 22000, AHLA programs, and is an accredited trainer and auditor.

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