Prasad Rao Takes the Helm as General Manager at Courtyard by Marriott Gorakhpur

Prasad Rao Takes the Helm as General Manager at Courtyard by Marriott Gorakhpur

By Author

Published on December 18, 2023

Courtyard by Marriott Gorakhpur proudly welcomes Prasad Rao as its new General Manager, marking a significant milestone in the hotel's journey. With over 15 years of leadership experience in the hospitality industry, Prasad brings a wealth of expertise to his role, promising to lead the hotel to new heights.

In his role as General Manager, Prasad Rao will oversee a spectrum of responsibilities, including operations management, budget oversight, fostering effective team communication, and ensuring compliance with dynamic regulations. His extensive career has seen him play a crucial part in the pre-opening of various hotels, contributing significantly to policy formation, operational procedures, and overall efficiency enhancement.

Prasad commenced his professional journey at JW Marriott Hotels, starting as an Assistant Events Manager at Goa Marriott Resort & Spa. He then transitioned to leadership roles within the chain, showcasing his versatility and leadership acumen. His journey also includes diverse experiences in renowned hotels such as Accor Hotels – Novotel Pune, Radisson Hotel Group, Renaissance Mumbai Hotel & Convention Centre, and Hilton Hotels Worldwide.

A graduate in Hotel Management, specializing in Food and Beverage Service from the National Council for Hotel Management, IHM Goa, Prasad is recognized for his analytical prowess, business acumen, and strategic planning abilities. His skills extend to areas such as hotel design, conceptual ideation, and process optimization, reflecting a comprehensive understanding of the hospitality sector.

Beyond his professional commitments, Prasad enjoys spending quality time with his daughter and has a passion for travel and reading books.

With Prasad Rao at the helm, Courtyard by Marriott Gorakhpur anticipates a new era of excellence in hospitality. His rich experience, strategic vision, and commitment to operational efficiency position him as a key driver in the hotel's pursuit of delivering unparalleled guest experiences.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.


Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

By Hariharan U

Published on November 7, 2025

Cygnet.One, a global leader in digital tax transformation and enterprise technology, has announced the appointment of Dr. Pankaj Dikshit, PhD (IIT Delhi) as Executive Director. With over 30 years of experience spanning government, enterprise, and technology, Dr. Dikshit brings a rare mix of strategic vision and hands-on expertise in building national-scale digital systems powered by AI and compliance-driven frameworks. He will operate from New Delhi.

An IIT Delhi alumnus, Dr. Dikshit holds both M.Tech and PhD degrees and has previously held senior roles at IBM and the Government of India. Over his career, he has been at the forefront of digital transformation, AI adoption, cybersecurity, and policy innovation, earning recognition from AWS, ET Digitech, and DSCI for his leadership in technology and data-driven governance.

One of his most notable contributions was his pioneering role in India’s GST digital transformation, where he helped scale the system to serve millions of taxpayers, billions of invoices, and transactions across the country. He also played a key role in designing and implementing the E-Way Bill and e-Invoicing frameworks, strengthening revenue collection and compliance through technology.

Speaking on his new role, Dr. Pankaj Dikshit shared, “Having worked closely with both government and industry leaders on large-scale digital transformations, I believe technology is more than compliance,  it’s a catalyst for trust, efficiency, and long-term value. At Cygnet.One, I’m excited to extend this vision by helping enterprises embrace AI-first, secure, and compliant digital systems that redefine the way they operate.”

Niraj Hutheesing, Founder and Managing Director of Cygnet.One, added, “We’re thrilled to welcome Dr. Dikshit to our leadership team. His work in India’s digital transformation and his experience at the intersection of policy, governance, and technology make him the ideal leader to guide our next phase of growth. His expertise will accelerate our mission to empower enterprises through AI-driven and compliance-led innovation.”

At Cygnet.One, Dr. Dikshit will focus on advancing AI-first digital transformation across key sectors including BFSI, Manufacturing, Pharma, Retail, and the Public Sector. His leadership will help businesses move beyond compliance, turning regulatory alignment into opportunity and driving measurable value through automation and intelligent systems.

Beyond enterprise strategy, Dr. Dikshit is also expected to contribute to Cygnet.One’s core growth pillars, Clients, Cygnetians, and Community by promoting a culture of innovation, mentorship, and social impact through technology.

Cygnet.One continues to stand at the forefront of digital transformation, with expertise spanning Tax, VAT & GST compliance, e-Invoicing, AI-driven data intelligence, and enterprise modernization. The company is actively involved in large-scale implementations across regions including India, the UAE, Saudi Arabia, Malaysia, and Europe, helping businesses redefine how they comply, connect, and compete in the evolving digital economy.

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