Pret A Manger Elevates Coffee Experience with Delhi-NCR Expansion

Pret A Manger Elevates Coffee Experience with Delhi-NCR Expansion

By Author

Published on December 30, 2023

Pret A Manger, the acclaimed UK brand celebrated for its fresh food and organic coffee, is proud to announce its recent expansion in Delhi-NCR. Since the inauguration of its flagship store at Select CITYWALK, Saket, the brand has extended its footprint to Punjabi Bagh Club Road, M3M - Sector 66 Gurugram, Aerocity, and Cyber Hub.

Pret A Manger is renowned for creating a welcoming environment for coffee enthusiasts, with each location carefully chosen to offer a distinctive coffee experience. At Pret a Manger, patrons can indulge in meticulously curated coffee blends, ranging from rich lattes to intense espressos. The menu is a delightful ensemble of baguette sandwiches, salads, wraps, soups, and beverages, all crafted with a focus on fresh ingredients and thoughtful recipes.

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The brand's commitment to a joyful food experience shines through its diverse offerings. The expansion into new locations such as Punjabi Bagh Club Road, M3M - Sector 66 Gurugram, Aerocity, and Cyber Hub reaffirms Pret A Manger's dedication to redefining the coffee experience in Delhi-NCR.

In a significant move, Pret A Manger, the UK-based food and coffee chain, has ventured into the Indian market through a partnership with Reliance Brands Limited. The brand is set to open its first shop in India on April 21, 2023, in Maker Maxity, Mumbai.

Designed to emulate Pret's iconic London shops, the Mumbai store spans 2,567 sq ft, featuring a vast dining space. Offering an array of freshly made sandwiches, baguettes, salads, soups, and organic coffee, tea, shakes, and smoothies, the Mumbai shop embodies the brand's commitment to freshness and quality.

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Pret A Manger pays homage to local craftsmanship with an adaptation of the "Emanating Star," a central element of the Pret logo, adorned with traditional Warli patterns and modern design elements representing Mumbai. The artwork, conceptualized and created by Guerrilla Art and the Vayeda brothers, symbolizes the fusion of cultures, combining traditional Indian art with Pret's modern aesthetics.

Pano Christou, CEO of Pret A Manger, expressed excitement about the Mumbai launch, emphasizing their collaboration with Reliance Brands Limited to create an offering tailored to Indian preferences. Christou sees the Mumbai opening as a landmark moment in Pret's international expansion plans, confident that the brand will resonate with Indian consumers.

As Pret A Manger continues to weave its culinary magic, patrons in Delhi-NCR and Mumbai can look forward to a delightful and refreshing coffee experience, coupled with a diverse menu crafted with passion and dedication to quality.


Maati Nature Resort welcomes the New Year with a quiet Konkan celebration

Maati Nature Resort welcomes the New Year with a quiet Konkan celebration

By Hariharan U

Published on January 5, 2026

Maati Nature Resort, a tranquil retreat located in the village of Janavali near Kankavli, welcomed the New Year with a serene and culturally rooted celebration inspired by the living traditions of the Konkan region. Moving away from loud parties and large-scale festivities, the resort curated an intimate evening focused on heritage, reflection, and community connection.

The highlight of the celebration was the presentation of Dashavatar, an 800-year-old folk theatre tradition traditionally performed by local farmers and artists. The performance narrates the ten incarnations of Lord Vishnu and is deeply embedded in Konkan cultural life. At Maati, the ritual served both as a cultural offering for guests and a blessing for the year ahead, while also helping preserve and spotlight a fading regional art form.

As the night progressed toward midnight, a Malvani-style Garana prayer was performed for the wellbeing of everyone present. The moment stood out for its quiet intensity and sense of togetherness, reinforcing the celebration’s focus on mindfulness and collective harmony rather than spectacle.

The evening naturally evolved into a shared community experience. Guests participated by singing, reciting poetry, and sharing personal talents, creating a warm and inclusive atmosphere. The celebration was complemented by authentic Konkan dishes prepared on a traditional wooden chulha, adding depth to the cultural immersion.

The experience fostered a strong sense of connection among guests, with nature, and with the local culture that defines the region. One guest captured the spirit of the evening by saying, “First time in life experienced a different environment, feeling, away from loud music, in the lap of nature.”

Through its thoughtful approach, Maati Nature Resort demonstrated how hospitality experiences can honour tradition, encourage reflection, and create meaningful memories rooted in local culture.


Novotel & ibis Bengaluru Outer Ring Road appoint Bhavani Mani Shankar Dutta as Director of Operations

Novotel & ibis Bengaluru Outer Ring Road appoint Bhavani Mani Shankar Dutta as Director of Operations

By Hariharan U

Published on January 5, 2026

Novotel & ibis Bengaluru Outer Ring Road have announced the appointment of Bhavani Mani Shankar Dutta as Director of Operations. A seasoned hospitality professional with close to two decades of experience, Dutta brings strong operational expertise, people-focused leadership, and a deep understanding of Accor’s brand culture.

In his new role, Dutta will oversee overall operations across both Novotel and ibis Bengaluru Outer Ring Road. His responsibilities include driving operational efficiency, enhancing guest experience, strengthening financial performance, and building high levels of team engagement. His leadership is expected to further reinforce the hotels’ positioning as preferred destinations for both business and leisure travellers in Bengaluru.

Dutta has been associated with Accor India for over 15 years and has held several key leadership roles across the group’s portfolio. Most recently, he was part of Accor’s prestigious MEA–APAC Master’s Program, a fast-track General Manager development initiative, where he gained extensive cross-functional exposure at Novotel Hyderabad Convention Centre.

Earlier in his career, he served as Director – Talent & Culture at leading Accor properties including Novotel Hyderabad Convention Centre; Novotel & ibis Chennai OMR; Novotel & ibis Chennai SIPCOT; and Novotel & ibis Bengaluru Outer Ring Road, playing a key role in strengthening people practices and organisational culture.

Commenting on the appointment, Sandeep Johri, general manager, Novotel & ibis Bengaluru Outer Ring Road, said, “We are delighted to welcome Bhavani in his new role. His strong operational grounding, people-centric leadership style, and deep understanding of Accor’s culture make him a valuable addition to our leadership team. We are confident he will play a pivotal role in driving operational excellence and elevating guest experiences across both hotels.”


Burgers, Billions and Big Bets: India’s QSR Boom Draws Heavy Deal Action

Burgers, Billions and Big Bets: India’s QSR Boom Draws Heavy Deal Action

By Hariharan U

Published on January 5, 2026

India’s quick-service restaurant (QSR) sector is heating up, with dealmaking activity reaching new highs as brands race to scale and investors chase long-term growth. The headline transaction is the merger of Devyani International and Sapphire Foods India, operators of KFC and Pizza Hut, which will create the country’s largest single QSR platform with a combined network of over 3,000 outlets.

Beyond marquee mergers, capital continues to pour into fast-growing brands. Wow! Momo Foods recently raised fresh funding led by veteran investor Madhusudan Kela. Dessert-focused chains are also drawing strong interest, with Vixar acquiring a significant minority stake in The Belgian Waffle Co, while ChrysCapital earlier took a controlling stake in bakery brand Theobroma.

Global interest in Indian food brands is equally strong. International private equity firm L Catterton acquired a minority stake in Haldiram Snacks Food, following a major investment by global investors including Temasek, IHC and Alpha Wave Global. Haldiram Group is also reportedly exploring the introduction of American sandwich brand Jimmy John’s in India, underlining the growing appetite for Western-style QSR formats among young, urban consumers.

Industry executives point to rising disposable incomes, urbanisation, digital ordering, and food delivery platforms as key drivers behind the sector’s momentum. “A lot of these deals are in the works because QSR chains are trying to bulk up their physical presence,” a banker involved in one of the transactions had told ET. “There are long-term tailwinds for the sector, given that the overall food services market has a lot of headroom for growth.”

While investor interest remains strong, valuations continue to be closely scrutinised. “Over the past few months, a number of such negotiations hit a roadblock over valuations,” the banker noted, highlighting the cautious approach adopted by private equity firms even amid high growth expectations.

Explaining why investors remain bullish, Rajiv Batra of ChrysCapital said, “India's food space is a large industry with an attractive growth profile based on the shift from unorganised to organised. With an increase in disposable income and convenience-led multiple food options via food aggregators, Indians are eating out and ordering food more than before. This has given opportunity to many homegrown brands to scale.”

Operational discipline remains central to long-term success. Dheeraj Gupta, founder of Jumboking, observed, “The secret sauce lies in disciplined capital allocation, how to provide maximum customer satisfaction at minimum cost.” He added that well-managed QSR businesses are increasingly setting benchmarks for the wider industry.

Experts also underline the importance of localisation and brand loyalty. “QSR success requires balancing standardisation with localisation, maintaining consistent quality while adapting to regional preferences,” said Pakhi Saxena of Wazir Advisors. Meanwhile, Amit Mehendale of RoboCapital noted, “In the long run, brands that earn customer loyalty will always win.”

India’s food services market continues to expand rapidly, supported by quick commerce, delivery platforms, and changing consumption habits. Industry estimates suggest the market is on track for sustained double-digit growth, with organised QSR chains expected to outpace the unorganised segment and play a leading role in shaping the future of India’s dining economy.

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