Pullman Resort Al Marjan Island has announced the promotion of Manas Lal to the role of Hotel Manager, appreciating his leadership, operational strength and consistent focus on elevating guest experiences.

In this new role, Manas will guide the resort’s overall direction with a focus on service excellence, team development and strengthening Pullman’s presence as a preferred choice for both leisure and business travellers visiting Ras Al Khaimah. With the resort’s recent renovation now completed, he will also ensure the refreshed spaces and upgraded facilities continue to enhance the guest journey and support the property’s market positioning.

Manas has been a key contributor to the success of Pullman Resort Al Marjan Island over the last four years. Serving most recently as Director of Operations, he has played an important role in improving service quality, boosting operational efficiency and contributing to stronger guest satisfaction. His experience across respected hospitality brands in the UAE and India has helped him build deep expertise in hotel operations, quality assurance and revenue-focused strategies.

Evan Harrington, Cluster General Manager, said, “Manas has consistently gone beyond the expected, combining sharp commercial acumen with a genuine passion for hospitality and guest experience. His leadership comes at a pivotal moment for Ras Al Khaimah and for our resort and I am confident he will help unlock a new chapter of growth and innovation as we showcase our enhanced, post-renovation offerings on Al Marjan Island.”

Expressing his gratitude, Manas said, “It is a privilege to take on this role and continue serving a property that I hold in high regard. I look forward to building on our achievements and introducing the renewed Pullman experience to both returning and future guests.”

As Manas steps into this leadership role, Pullman Resort Al Marjan Island is set to further strengthen its presence on Al Marjan Island through exceptional service delivery, improved guest engagement and a refreshed operational approach that reflects the spirit of its newly revitalised spaces.