You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Nithyakala Neelakandan
Published on May 31, 2024
Radisson Academy, the learning and development hub of Radisson Hotel Group, is celebrating its fifth anniversary. Since its launch in 2019, Radisson Academy has significantly grown, offering over 2,500 training programs. This milestone highlights Radisson’s commitment to enhancing employee skills and driving business success.
Over the past five years, Radisson Hotel Group has invested heavily in its diverse team across more than 95 countries. The academy’s mission is to create a productive learning environment, equipping team members with the necessary skills and knowledge to excel in their roles and adapt to the ever-evolving market demands. Radisson Academy provides continuous learning opportunities and customized training programs through various platforms, including Radisson Academy Online, Live, On the Job, Virtual, and Certifications.
In 2023, Radisson Academy achieved an impressive milestone, delivering over 1.5 million hours of training through more than 2,500 online, live, and virtual sessions. These programs cover a wide range of skills, from service and business acumen to leadership and hospitality fundamentals. Over the past five years, training completions have increased twenty-sevenfold, with an average rating of 4.8 out of 5 for each session. This has resulted in over 571,000 training completions, with each participant completing an average of 14.7 courses, significantly enhancing their professional skills.
According to Iñigo Capell, Global Chief People and Resources Officer at Radisson Hotel Group, “At Radisson Hotel Group, people remain our most important asset. We live by our cultural ethos of ‘We grow talent; talent grows us.’ Our growing Radisson Academy offering is a vital way to engage and support existing team members professionally and personally, attract new, dynamic team members, and ensure our team members have the necessary tools to build clear, broad, and fast careers.”
In 2019, Radisson Academy established its foundation with three primary training formats: Online, Live, and On the Job. That same year, the academy partnered with Typsy, a leading learning platform in the hospitality sector, to launch the Hospitality Fundamentals—a collection of 1,500 short video tutorials by industry experts, complete with widely recognized certificates. For Radisson Academy Online, the group engaged with business leaders to introduce new specialized training programs covering leadership, people management, hotel operations, and functional skills in areas like M&E, sales, and revenue management.
The following year, as the world adapted to remote learning due to the pandemic, Radisson Academy introduced a fourth channel, Radisson Academy Virtual. This platform quickly became a vital tool for engaging team members through developmental sessions and discussions led by notable external and internal speakers. Since its inception, Radisson Academy Virtual has hosted over 200 sessions and continues to adapt based on employee feedback.
In 2023, Radisson Academy launched its fifth training channel, Radisson Academy Certifications, to further enhance team members’ functional and strategic skills, aiding in career progression. These micro-credentials have been co-developed with experts and are led by the Group’s Leadership and Executive teams. To date, more than 9,000 team members have earned certifications across eight programs. Additionally, in 2022, Radisson launched Accelerate, a career development initiative aimed at preparing selected emerging leaders for general management roles, ensuring a solid leadership succession plan.
Looking ahead, Radisson Academy is committed to expanding its training and development initiatives to meet evolving business needs, equipping team members with essential skills for professional growth, tailored development opportunities, and fostering a strong performance culture that supports career advancement throughout the organization.
GRB Dairy Foods Showcases Science Behind Pure Ghee
GRB Dairy Foods has launched a new campaign that gives consu...
Indus Towers and Bharti Airtel Foundation Strengthen Digital...
Indus Towers Limited, in collaboration with the Bharti Airte...
Storii by ITC Hotels Expands Presence in Goa with Assagao Si...
ITC Hotels Limited has expanded its presence in Goa with the...
Ambience Mall Vasant Kunj Hosts Victoria’s Secret ‘Rome Afte...
Ambience Mall, Vasant Kunj, hosted an exclusive ‘Rome After ...
By Manu Vardhan Kannan
Published on August 28, 2026
This Raksha Bandhan, Le Méridien Ahmedabad is inviting families to come together for a festive dinner centred around good food, warm hospitality and the special bond between siblings.
The celebration is designed as a relaxed evening where families can take a break from their daily routines, share conversations and enjoy time with each other. The festive spread will bring together a selection of Indian and global favourites, offering something for different generations and tastes.
Adding to the evening will be live music, creating a warm and easy-going atmosphere while allowing families to enjoy their conversations and dining experience at their own pace.
The celebration goes beyond a festive meal, giving families a chance to reconnect, revisit familiar stories and celebrate relationships that remain an important part of their lives. With the warmth of Raksha Bandhan, a selection of favourites and contemporary hospitality, Le Méridien Ahmedabad brings families together around the table for an evening dedicated to togetherness and the enduring bond of siblinghood.
Published on August 26, 2026
ITC Grand Chola, Chennai, has been named the Winner in the Net Zero Water Category at the COOL Conclave 3.0 – Decarbonisation Excellence Awards 2026. The recognition highlights the hotel’s continued efforts in water conservation, resource management and sustainable hospitality.
The award reflects ITC Grand Chola’s approach to making sustainability part of its daily operations while continuing to offer a luxury experience to guests. Its work in water conservation, reuse and efficient resource management has helped the hotel reduce its environmental impact through measurable practices. ITC Grand Chola holds LEED Platinum, LEED Zero Carbon and LEED Zero Water certifications, adding to its position as a leading example of sustainable luxury hospitality.
Beyond its sustainability initiatives, the Chennai hotel is also known for its strong connection with the heritage and culture of Southern India. Spread across eight acres, ITC Grand Chola takes inspiration from the Chola dynasty and the architectural traditions of the region.
Its design includes influences from the Brihadeeswara Temple, Gangaikondacholapuram Temple and Airavateswara Temple, creating a setting that brings together South Indian heritage, craftsmanship and luxury.
The hotel’s iconic Sangam lobby features carved balustrades, engraved stairways and detailed artistic elements, while the Grand Staircase showcases the symbolic Wheel of Life motif. These design elements give guests an experience that connects the hotel’s luxury offering with the region’s architectural legacy.
The latest recognition at the COOL Conclave 3.0 – Decarbonisation Excellence Awards adds to ITC Grand Chola’s sustainability achievements. With continued focus on environmental responsibility, resource efficiency and sustainable innovation, the hotel remains committed to shaping a more responsible approach to luxury hospitality in India and beyond.
Published on August 25, 2026
Courtyard by Marriott Madurai is celebrating its eighth anniversary, marking eight years of hospitality, culinary experiences and strong connections with the city. Since opening in 2018, the hotel has grown alongside Madurai’s tourism, business and hospitality sectors.
The property has built a strong presence among Leisure Travellers, Temple Tourists, Corporate Guests, MICE groups and Wedding celebrations. Over the years, it has continued to adapt to changing guest expectations while focusing on personalized and experience-led hospitality.
Mr. V. Vasudevan, Chairman, said, “Eight years in Madurai is a milestone built on trust, commitment and strong relationships. We are proud to have grown alongside the city and look forward to creating greater value for Madurai’s hospitality landscape in the years ahead.”
The hotel is also seeing strong business momentum in 2026. During the first half of the year, Courtyard by Marriott Madurai recorded 25%+ growth, with occupancy crossing 85%. Hotel revenue grew by 19.9%, while occupancy growth stood at 8.8%.
Mr. C. Muralikrishnan, Managing Director, said, “Our eight-year journey reflects our ability to evolve with Madurai and its changing hospitality landscape. The strong growth this year reinforces our confidence in the city’s potential and our vision for the future.”
Food and beverage continues to be an important part of the hotel’s offering, with Madurai Kitchen becoming a prominent dining destination for both hotel guests and local diners. Its buffet, food festivals, brunches and curated culinary experiences have added to Madurai’s growing premium dining culture. The hotel has also strengthened its presence in the weddings and MICE segment, having hosted 25+ medical conferences, including national and global associations.
Mr. V. Akshay Ram, Executive Director, said, “Hospitality is ultimately about creating experiences that guests remember. Over the past eight years, we have continually evolved our offerings while staying committed to personalized service and meaningful guest experiences.”
Guest loyalty remains an important part of the hotel’s journey, with repeat guests returning year after year. The property also recorded record guest satisfaction in the first half of 2026. Alongside technology-led convenience, the hotel continues to focus on the human connection that remains central to hospitality.
Sustainability has also become part of the property’s daily operations. Its glass-bottle water plant and energy-efficiency initiatives have helped bring annual electricity consumption down from 2,980,550 kWh to 2,908,447 kWh, saving 72,103 kWh despite an 8.8% increase in occupancy and 19.9% growth in hotel revenue. Engineering-led operational practices have also helped reduce HLP costs from 9.4% to 8.4%.
Mr. Mahesh Padala, General Manager, said, “Our eighth anniversary is a celebration of our guests and our associates who make every experience special. The loyalty of our guests and record satisfaction this year inspire us to raise the bar even further.”
As Courtyard by Marriott Madurai enters its ninth year, the hotel will continue to focus on guest experience, F&B innovation, weddings, MICE, technology and sustainability, while growing alongside Madurai and contributing to the city’s evolving hospitality landscape.
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Subscribe for ₹2,000 and receive our monthly magazine for one year (12 months) from the coming month and save 2 months cost.