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By Nithyakala Neelakandan
Published on May 31, 2024
Radisson Academy, the learning and development hub of Radisson Hotel Group, is celebrating its fifth anniversary. Since its launch in 2019, Radisson Academy has significantly grown, offering over 2,500 training programs. This milestone highlights Radisson’s commitment to enhancing employee skills and driving business success.
Over the past five years, Radisson Hotel Group has invested heavily in its diverse team across more than 95 countries. The academy’s mission is to create a productive learning environment, equipping team members with the necessary skills and knowledge to excel in their roles and adapt to the ever-evolving market demands. Radisson Academy provides continuous learning opportunities and customized training programs through various platforms, including Radisson Academy Online, Live, On the Job, Virtual, and Certifications.
In 2023, Radisson Academy achieved an impressive milestone, delivering over 1.5 million hours of training through more than 2,500 online, live, and virtual sessions. These programs cover a wide range of skills, from service and business acumen to leadership and hospitality fundamentals. Over the past five years, training completions have increased twenty-sevenfold, with an average rating of 4.8 out of 5 for each session. This has resulted in over 571,000 training completions, with each participant completing an average of 14.7 courses, significantly enhancing their professional skills.
According to Iñigo Capell, Global Chief People and Resources Officer at Radisson Hotel Group, “At Radisson Hotel Group, people remain our most important asset. We live by our cultural ethos of ‘We grow talent; talent grows us.’ Our growing Radisson Academy offering is a vital way to engage and support existing team members professionally and personally, attract new, dynamic team members, and ensure our team members have the necessary tools to build clear, broad, and fast careers.”
In 2019, Radisson Academy established its foundation with three primary training formats: Online, Live, and On the Job. That same year, the academy partnered with Typsy, a leading learning platform in the hospitality sector, to launch the Hospitality Fundamentals—a collection of 1,500 short video tutorials by industry experts, complete with widely recognized certificates. For Radisson Academy Online, the group engaged with business leaders to introduce new specialized training programs covering leadership, people management, hotel operations, and functional skills in areas like M&E, sales, and revenue management.
The following year, as the world adapted to remote learning due to the pandemic, Radisson Academy introduced a fourth channel, Radisson Academy Virtual. This platform quickly became a vital tool for engaging team members through developmental sessions and discussions led by notable external and internal speakers. Since its inception, Radisson Academy Virtual has hosted over 200 sessions and continues to adapt based on employee feedback.
In 2023, Radisson Academy launched its fifth training channel, Radisson Academy Certifications, to further enhance team members’ functional and strategic skills, aiding in career progression. These micro-credentials have been co-developed with experts and are led by the Group’s Leadership and Executive teams. To date, more than 9,000 team members have earned certifications across eight programs. Additionally, in 2022, Radisson launched Accelerate, a career development initiative aimed at preparing selected emerging leaders for general management roles, ensuring a solid leadership succession plan.
Looking ahead, Radisson Academy is committed to expanding its training and development initiatives to meet evolving business needs, equipping team members with essential skills for professional growth, tailored development opportunities, and fostering a strong performance culture that supports career advancement throughout the organization.
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By Hariharan U
Published on June 30, 2026
Raffles Cambodia’s iconic heritage hotels have secured top honours in the Travel + Leisure Luxury Awards Asia-Pacific 2026, reaffirming their position among the region’s leading luxury hospitality destinations.
Raffles Hotel Le Royal in Phnom Penh was ranked Cambodia’s No. 1 city hotel, while Raffles Grand Hotel d’Angkor in Siem Reap secured the No. 2 position in the same category. Both properties also featured prominently across additional award categories, highlighting their continued excellence in luxury hospitality.
In the “Best Hotel Swimming Pools” category, Raffles Hotel Le Royal ranked No. 2, while Raffles Grand Hotel d’Angkor secured the No. 4 position. The Siem Reap property also earned the No. 4 spot in the “Best Hotel Spas” category. Adding to the accolades, Raffles Hotel Le Royal General Manager Dagmar Lyons was recognised among Cambodia’s best General Managers.
Commenting on the recognition, Dagmar Lyons said the achievement reflects the dedication of the entire team in bringing the heritage spirit of the hotel to life while maintaining Raffles’ signature warm and intuitive service.
Joseph Colina, General Manager of Raffles Grand Hotel d’Angkor, noted that the recognition reinforces the hotel’s role as a historic gateway to Angkor and its commitment to preserving Cambodia’s cultural and hospitality legacy.
The strong performance at the awards follows recent heritage-focused initiatives by Raffles Cambodia, including the launch of the “Grand Path of History” tour and a new publication chronicling the golden age of travel in Southeast Asia. The brand also continues to showcase archival materials and historical artefacts across its properties.
Raffles Hotel Le Royal, originally opened in 1929, is known for its French colonial, Khmer, and Art Deco-inspired design, following a major restoration completed in 2019. Meanwhile, Raffles Grand Hotel d’Angkor, established in 1932, continues to reflect classic French Art Deco architecture blended with Cambodian influences.
Both properties were previously among the select hotels in Cambodia to receive MICHELIN Keys in the inaugural edition of the guide for the country. Raffles Hotel Le Royal was also ranked the No. 2 hotel in Southeast Asia in the Condé Nast Traveler Readers’ Choice Awards 2025.
With continued global recognition, Raffles Cambodia strengthens its position as a custodian of heritage luxury hospitality, blending history, culture, and refined service across its iconic properties.
Published on June 25, 2026
Novotel Cairo Airport commemorated World Oceans Day with its "From the Nile to the Ocean" initiative, a sustainability-focused programme designed to highlight the connection between local environmental responsibility and global marine conservation.
The initiative brought together wellness, education, and responsible dining experiences to encourage greater awareness of the importance of protecting water resources. Through the campaign, the hotel sought to demonstrate how local actions can contribute to broader environmental preservation efforts.
The day began with an outdoor yoga session overlooking the Nile River, creating a reflective and mindful setting for participants. The wellness activity reinforced the campaign's message that meaningful environmental change begins with individual awareness and conscious choices.
Following the yoga session, hotel associates participated in an interactive educational presentation focused on water conservation and ocean safety. The discussion highlighted the role local waterways play in supporting larger marine ecosystems and emphasized the importance of protecting rivers such as the Nile as part of a global sustainability effort.
As part of the celebration, Novotel Cairo Airport's culinary team curated a special menu centred on fresh, local, and responsibly sourced ingredients. Served poolside, the dining experience showcased how sustainable sourcing and conscious food choices can contribute to environmental stewardship while supporting local communities.
By integrating wellness activities, environmental education, and sustainable dining into a single initiative, the hotel aimed to create a holistic experience that encouraged participants to reflect on their relationship with natural resources and the environment.
The programme further reinforces Novotel Cairo Airport's commitment to responsible hospitality and sustainability, while supporting Accor's broader vision of promoting environmentally conscious practices across its global portfolio.
Through initiatives such as "From the Nile to the Ocean," the hotel continues to engage both its team members and guests in conversations around sustainability, inspiring collective action toward the protection of vital water ecosystems and the preservation of the planet's natural resources.
Published on June 24, 2026
The Forum Hotel & Convention Centre marked International Yoga Day with a thoughtfully curated wellness initiative that brought together guests, wellness enthusiasts, and hotel associates for a morning dedicated to mindfulness and holistic wellbeing in Ahmedabad.
The event featured a guided yoga and meditation session designed to encourage participants to slow down, reconnect with themselves, and embrace balance in an increasingly fast-paced lifestyle. Attendees from different age groups took part in yoga asanas, breathwork exercises, and mindfulness practices in a calm and energising environment.
Positioned as a community-focused initiative, the celebration reflected the growing importance of wellness in modern hospitality experiences. The session aimed to create a shared space where participants could prioritise both physical and mental wellbeing while taking a conscious break from daily routines.
Speaking about the initiative, Kalpesh Prajapati, Managing Director of The Forum Hotel & Convention Centre, highlighted that wellness has evolved from being an occasional luxury to an essential part of contemporary living and travel. He emphasised the hotel’s commitment to creating experiences that promote mindfulness, balance, and overall wellbeing within the community.
As wellness continues to shape the hospitality landscape, The Forum Hotel & Convention Centre has been focusing on experiences that extend beyond accommodation and events, encouraging meaningful engagement with both guests and the wider Ahmedabad community.
The International Yoga Day celebration concluded with healthy refreshments and informal interactions among participants, reinforcing the importance of conscious living and collective wellbeing.
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