Radisson Hotel Group’s Milestone Year: Over 30,000 Keys Added in 2023

By Author

Published on January 14, 2024

Radisson Hotel Group has concluded 2023 on a remarkable note, achieving unprecedented growth by incorporating over 30,000 keys into its international portfolio. Since the initiation of its transformation plan in 2018, the group has expanded its business by nearly 50%, marking a significant milestone.

2023 saw Radisson Hotel Group setting a new company record by adding the largest number of keys to its portfolio through openings and signings. The flagship Radisson Blu brand retained its position as Europe's largest upper-upscale brand for the 12th consecutive year, showcasing the brand's enduring appeal.

Elie Younes, Executive Vice President and Global Chief Development Officer at Radisson Hotel Group, expressed gratitude to owners and colleagues for their contribution to a strong 2023. He highlighted the addition of over 30,000 keys, the highest ever for the group. Looking ahead to 2024, Younes anticipates a continuation of the positive trends, emphasizing a focus on innovation and responsiveness to the evolving business environment.

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Key Highlights of Radisson Hotel Group's Success in 2023:

Radisson Blu Dominance: Radisson Blu solidified its dominance, securing its position as Europe's largest upper-upscale brand for the 12th consecutive year.

Strategic Growth: Radisson Hotel Group strategically accelerated its global growth by partnering with PPHE to integrate the premium lifestyle art'otel brand into its portfolio. This move increased the Group’s brand portfolio to ten distinct brands, offering a unique blend of art and lifestyle.

Radisson RED Expansion: The vibrant and bold Radisson RED brand expanded its footprint, making notable entries into Serbia, Helsinki, and Georgia, introducing its social and hyper-connected hospitality to diverse destinations.

Resort Portfolio: Resorts played an increasingly relevant role in the group's business, with additions like Radisson Blu Resort, Mani in Greece, Radisson Blu Resort, Kumbhalgarh in India, and Fridays Boracay, A Radisson Collection Resort in the Philippines. Looking ahead to 2024, resorts will continue to be a crucial part of the group's strategic growth plan.

Recognition and Awards: Radisson Hotel Group received prestigious awards, including being recognized as the third-best employer worldwide in the Travel and Leisure industry by Forbes Magazine. The Group’s commitment to responsible travel earned it the Sustainable Business Award at the Global Travel Hall of Fame and the Environmental Impact Award at A World for Travel.

Outlook for 2024: Radisson Hotel Group anticipates a continuation of its successful trajectory into 2024, with a focus on slower inflation, sustained investor appetite, and a commitment to innovation in response to an ever-changing environment.

Radisson Hotel Group's 2023 achievements reflect its commitment to growth, innovation, and the creation of unique opportunities for owners and guests. The addition of over 30,000 keys and the strategic expansion of key brands position the group as a key player in the global hospitality industry. With an optimistic outlook for 2024, Radisson Hotel Group remains dedicated to shaping the future of the hospitality landscape.


Hyatt Regency Gurugram Unveils Japanese Dining Experience with New Restaurant SHIN’YA

By Nishang Narayan

Published on May 28, 2024

Hyatt Regency Gurugram has introduced SHIN’YA, a novel dining concept that brings an authentic Japanese izakaya experience to Delhi NCR. Named after the Japanese word for 'midnight,' SHIN’YA offers a serene spot for evening and late-night dining, embodying the laid-back, social essence of Japan's popular casual bars.

The restaurant’s menu features a rich variety of Japanese culinary staples, from yakitori and robata-grilled meats to fresh sashimi and sushi, all designed to cater to the discerning tastes of its patrons. SHIN’YA aims to create a relaxing atmosphere where guests can unwind after a busy day, enhanced by its stylish décor and warm hospitality.

Sonale Zagade, General Manager of Hyatt Regency Gurugram, expressed her enthusiasm about the launch: "We are thrilled to introduce SHIN’YA to the vibrant culinary scene of Delhi NCR. Japanese cuisine has a universal appeal, and at SHIN’YA, guests can indulge in exquisite dishes and drinks in a soothing ambiance that captures the spirit of a Japanese izakaya."

The culinary team, led by Chef Adi Melaz, focuses on authenticity and freshness, offering dishes that combine traditional Japanese techniques with contemporary flavors. The beverage program, crafted by mixologist Shashwat Prasad, complements the food with a sophisticated array of Japanese whiskeys, sake, select wines, and diverse beer options from a draft beer station.

Operating daily until 3 AM, SHIN’YA promises a unique and enjoyable dining experience for both casual dinners and late-night revelers, ensuring that the celebration of fine Japanese cuisine can extend well into the night.

For more information on SHIN’YA and to make reservations, visit Hyatt Regency Gurugram’s official website.


Givex Unveils GivexEngageAI: A New AI-Driven Platform for Enhanced Customer Engagement

By Nishang Narayan

Published on May 24, 2024

Givex Corp., a renowned provider of cloud-based customer engagement solutions, has announced the launch of GivexEngageAI, an advanced artificial intelligence (AI) platform aimed at enriching customer relationships and fostering targeted engagement. GivexEngageAI stands out by creating comprehensive, 360-degree profiles of customers based on their interactions, such as loyalty program activity and purchasing behaviors.

Mo Chaar, Chief Commercial Officer at Givex, expressed enthusiasm about the launch, stating, "GivexEngageAI inaugurates a new era for our company, offering businesses critical insights into customer data with a scalable solution. This platform moves away from traditional, one-size-fits-all marketing approaches, enabling highly relevant communications tailored to individual customer profiles."

The platform integrates seamlessly with GivexPOS and other Givex services, like online ordering, to optimize customer engagement strategies and enhance revenue potential. By assembling complete customer profiles, GivexEngageAI helps businesses transform occasional visitors into loyal customers. The AI-driven campaigns that follow are multi-channel—spanning from mobile push notifications to SMS—and are personalized based on the customers' purchase histories and behaviors.

Furthermore, GivexEngageAI facilitates automated engagement across various channels, which simplifies the marketing process and enhances the accuracy of customer communications. Businesses can start with the basic functionalities and expand by integrating more channels as their needs grow.

The introduction of GivexEngageAI by Givex highlights the company's commitment to leveraging cutting-edge technology to improve business-to-customer interactions. With its global presence and extensive industry experience, Givex continues to set benchmarks in how technology can enhance customer service and engagement.


Signum Hotels & Resorts Expands Middle Eastern Operations with New Dubai Office

By Nishang Narayan

Published on May 24, 2024

Signum Hotels & Resorts, renowned for its rapid expansion and exceptional hospitality services, has announced the inauguration of its new office in Dubai, marking a significant advancement in its strategy to dominate the hospitality market in the Middle East. Situated strategically at 203, Schon Business Park, Dubai Investment Park, the new office is set to become the central hub for Signum’s operations across the region.

With a dedicated team of 14 professionals, the Dubai office is pivotal for Signum Hotels as it seeks to enhance its service offerings and expand its reach in key Middle Eastern markets, including Riyadh, Abu Dhabi, Sharjah, and Dubai. "Establishing our presence in Dubai with a skilled team propels our expansion efforts across the Middle East. We are poised to strengthen our footprint and solidify our standing as a top-tier hospitality brand in the region," stated Mehul Sharma, Founder & CEO of Signum Hotels & Resorts.

Currently, Signum Hotels manages 45 serviced apartments in Dubai, catering to a broad spectrum of travelers’ needs, from short stays to longer residential-type accommodations. The company's growth trajectory includes not only expansion in the Middle East but also recent property signings in diverse locations such as Greece, Israel, the USA, and Belgrade.

For more information about Signum Hotels & Resorts and their services, visit Signum Hotels & Resorts.

About Signum Hotels & Resorts:

Signum Hotels and Resorts Pvt. Ltd. is a dynamic hotel management company with a rich portfolio that includes over 700 serviced apartments across 39 locations in the UK and 45 in the Middle East, in addition to 12 hotels across India. The company is committed to providing outstanding service through a diverse team of hospitality professionals with over a thousand years of combined experience in various hospitality verticals. With a robust expansion plan, Signum is dedicated to becoming the preferred partner for both large and medium-scale investors and developers worldwide, leveraging its extensive expertise in crafting exceptional hotels and guest experiences.

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