Novotel Imagicaa Khopoli has announced the appointment of Rana Chetia as its new Director of Operations, strengthening the leadership team with a seasoned professional known for driving operational excellence and memorable guest experiences.

With over 21 years of experience in the hospitality industry, Rana brings a wealth of knowledge and proven expertise to his new role. Prior to this, he served as the Director of Operations at Novotel Kolkata Hotels & Residences, where he played a key role in enhancing guest satisfaction, optimizing operational processes, and raising service benchmarks.

Rana’s leadership style is deeply rooted in his commitment to quality and innovation, making him a perfect fit for the dynamic environment at Novotel Imagicaa Khopoli. His deep understanding of the brand’s values and operational vision will support the hotel's efforts to continually redefine guest engagement.

Outside the professional realm, Rana enjoys long drives and photography, hobbies that reflect his passion for exploration and creativity — traits that also influence his leadership approach.

The entire team at Novotel Imagicaa Khopoli extends a warm welcome to Rana Chetia and looks forward to his dynamic contribution as the hotel continues its journey toward setting new standards in service and hospitality.