Holiday Inn Amritsar has announced the appointment of Pradeep Sharma as its new General Manager, reinforcing IHG Hotels & Resorts’ dedication to cultivating internal talent through its Room to Grow philosophy.

Sharma transitions into this leadership role with a wealth of experience from his tenure at key IHG properties such as Crowne Plaza Ahmedabad and Crowne Plaza Gurugram, where he excelled in operational management with a particular focus on Food & Beverage innovation. As Area F&B Champion for Southwest Asia, he spearheaded initiatives to elevate dining experiences, ensuring consistent quality and creative menus across the region.

His career also spans leadership roles with Hilton, Radisson, and London Park Hotels in the UK, giving him diverse market exposure and operational insights. An alumnus with a bachelor’s degree in hospitality management, Sharma is recognised for his inclusive, results-driven leadership style and passion for fostering teamwork, discipline, and performance excellence.

"Amritsar offers an exciting opportunity to blend modern hospitality with the rich cultural heritage of the region," Sharma said.

 "My vision is to create authentic, locally inspired experiences by partnering with local artisans, food producers, and tourism bodies. Our aim will be to deliver unparalleled guest service and bespoke offerings that reflect the true essence of the city.", Pankaj Gupta, Area General Manager, IHG Southwest Asia, added: "Pradeep’s operational expertise and strategic mindset make him the ideal leader for Holiday Inn Amritsar. His commitment to local collaboration and innovation will ensure the property continues to thrive and deliver memorable guest experiences".

With Sharma at the helm, Holiday Inn Amritsar aims to position itself as the go-to choice for travellers seeking both cultural authenticity and international hospitality standards in the heart of Punjab.

JW Marriott Mumbai Sahar has announced the appointment of Numrata Rai Kumar as its new Front Office Manager. Known for her strong leadership and deep focus on guest satisfaction, Kumar brings extensive experience from some of the world’s most respected hospitality brands.

Before joining JW Marriott Mumbai Sahar, Kumar served as Front Office Manager at Park Hyatt Hyderabad, where she significantly elevated guest satisfaction scores and operational standards. Her career journey also includes roles such as Assistant Front Office Manager at Courtyard by Marriott Siliguri, along with managerial positions at Conrad Hotels & Resorts, Shangri-La Hotels and Resorts, Taj Hotels Resorts and Palaces, and Westin Hotels & Resorts.

Kumar’s dedication to service excellence has been recognised with accolades including the "Best Employee of the Year" award, reflecting her commitment to going above and beyond for guests.

In her new role, Kumar will oversee all aspects of front office operations, from smooth arrivals and departures to personalised guest experiences. She will also focus on maintaining JW Marriott Mumbai Sahar’s reputation for luxury and excellence, ensuring every guest interaction reflects the brand’s high standards.

With her sharp attention to detail and proven operational expertise, the hotel anticipates setting new benchmarks in guest service under her leadership

Fairmont Udaipur Palace has announced the appointment of Vishrut Gupta as General Manager, marking a significant milestone in the launch of one of India’s most anticipated luxury destinations. With over two decades of distinguished experience in the luxury hospitality sector, Gupta brings a combination of strategic foresight, emotional intelligence, and a passion for culturally immersive guest experiences to the role.

As the driving force behind the pre-opening and launch of the property, Gupta’s mission is to position Fairmont Udaipur Palace as India’s definitive modern palace, a space for celebration, connection, and enchantment. His leadership philosophy is grounded in empathy, precision, and purpose, values he intends to embed in every aspect of the guest journey.

At Fairmont Udaipur, Gupta’s operational approach is structured around four foundational pillars:

1. Authentic Local Cultural Integration – Bringing the rich heritage of Udaipur and Rajasthan into every guest interaction.
   

2. Uncompromising Service Ethic – Maintaining the highest standards of personalised luxury.
   

3. Empowered Colleague Culture – Building a motivated, purpose-driven team.
   

4. Agile Commercial Strategy – Responding dynamically to evolving market demands.
   

Gupta’s style is defined by quiet, deliberate elegance, ensuring every interaction holds meaning and every moment is delivered with care. Guests can expect curated arrival rituals, intuitive in-room personalisation, and experiences rich in detail and emotional resonance.

Leading a handpicked team of hospitality experts chosen for their finesse, creativity, and cultural sensitivity, Gupta aims to create a destination where grandeur meets the discerning eye of modern global travellers. His vision includes a strong focus on sustainable practices, technology-driven personalisation, and experiential innovation, ensuring that every stay at Fairmont Udaipur Palace is not just luxurious but also deeply meaningful and memorable.

With Gupta at the helm, Fairmont Udaipur Palace is set to become a benchmark in Indian luxury hospitality, redefining what it means to be a modern palace in the 21st century.