Lucas Ramos Appointed Senior Director at RCI

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RCI Names Lucas Ramos as Senior Director for Asia, Pacific & India

By Nishang Narayan

Published on December 4, 2024

RCI, a global leader in membership travel services, has announced the appointment of Lucas Ramos as Senior Director, Travel & Membership – Asia, Pacific & India. Based in Australia, Ramos will oversee operations and spearhead strategic growth initiatives across the region, including for affiliated brands 7Across and @Work International, which are part of the Travel + Leisure Co. portfolio.

Strategic Leadership and Expertise

With over 16 years of experience, Ramos brings a strong foundation in finance and analytics, excelling in data-driven decision-making that ensures sustained business growth. He previously led 7Across and spent a decade at Mantra Group, where he successfully repositioned the brand and optimized business functions with a focus on efficiency and impactful member service.

In his new role, Ramos will leverage this expertise to enhance operational efficiency, financial performance, and strategic development, reinforcing RCI’s position as a leader in the membership travel industry.

Vision for Growth

Expressing his enthusiasm, Ramos said, "I am elated to join RCI and lead the Asia, Pacific & India region. This is an incredibly dynamic and thriving market with significant opportunities for growth. I look forward to working closely with the talented RCI team to further strengthen our leadership position and deliver exceptional experiences to our members and affiliates."

About RCI

RCI is a pioneer in the vacation ownership industry, offering the world’s leading vacation exchange platform to its 3.5 million members, with access to 4,100 affiliated resorts across 110 countries. Through RCI Travel, members enjoy flexible, year-round travel options.

With Ramos at the helm, RCI is poised to continue expanding its footprint and delivering unparalleled value to its members and affiliates in the Asia-Pacific and Indian markets.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.