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By Manu Vardhan Kannan
Published on January 19, 2025
To mark the beginning of 2025, the World Sustainable Hospitality Alliance is releasing its latest podcast episode, "Reflections and Projections for 2025 – The Net Positive Hospitality Podcast," available now on Spotify. Alongside this, CEO Glenn Mandziuk shares his thought leadership, highlighting the achievements of 2024 and laying out an ambitious roadmap for the coming year.
Reflecting on 2024, Glenn emphasizes the industry's resilience and its strides in sustainability, innovation, and inclusivity.
Universal Sustainability KPIs: A milestone launch at COP29, these metrics provide a framework for measuring environmental performance, including greenhouse gas emissions and waste management.
Nature Positive Report: This collaborative guide offers actionable strategies to halt biodiversity loss, developed with UN Tourism and the World Travel and Tourism Council.
World Academy for Sustainable Hospitality: A groundbreaking platform, offering tailored sustainability training for hospitality professionals across all departments.
The first graduation of the Employability Programme in Egypt was a standout moment in 2024. By addressing barriers to workforce participation, this initiative empowered young women, showcasing the industry’s role in fostering equitable growth.
A bold leap in decarbonising food systems was achieved with the Decarbonising Hotel Food Systems report. This collaboration outlined the sector’s ability to cut 70 million metric tons of CO₂ annually through sustainable practices, paving the way for global impact.
Under the leadership of Chair Daniella Foster, the Alliance is steering its ambitious five-year strategy toward measurable outcomes. Key initiatives for 2025 include:
Releasing a comprehensive environmental guidebook and unveiling social KPIs.
Scaling the reach of the World Academy for Sustainable Hospitality to foster a global network of sustainability champions.
Strengthening partnerships to enhance inclusivity and sustainability in the hospitality industry.
As Glenn Mandziuk puts it, “Progress is only possible when we work together.” By uniting almost 30 new members and partners, the Alliance is driving meaningful change through shared commitment and collaboration.
The hospitality industry, long known for bringing people together, is now focused on doing so sustainably, ensuring a thriving future for all. As we step into 2025, the Alliance remains committed to its mission of creating a Net Positive Hospitality landscape.
Visit https://sustainablehospitalityalliance.org/ to learn more about the Alliance’s initiatives for 2025.
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Published on October 23, 2026
India has stepped up efforts to help stranded Umrah pilgrims return from Saudi Arabia amid the regional security situation. The Ministry of External Affairs (MEA) said the Indian Embassy in Riyadh and the Consulate General in Jeddah are coordinating with airlines and tour operators to arrange the early return of affected pilgrims.
MEA spokesperson Randhir Jaiswal said around 3,000 stranded Umrah pilgrims had travelled from Saudi Arabia to India over the past week on available flights. This was in addition to more than 10,000 other Umrah pilgrims who had returned on flights booked as part of their regular travel arrangements during the same period.
The efforts follow an attack on King Fahd International Airport in Dammam, which left one Indian national dead and two others injured. The incident has raised concerns among Indian nationals in the region as the wider security situation affects travel arrangements.
Earlier, AIMIM president Asaduddin Owaisi urged the Centre to intervene, stating that around 4,000 Indian pilgrims were stranded in Makkah and Madina after airlines suspended flights to Saudi Arabian cities amid regional security concerns.
In a post on X, MEA spokesperson Randhir Jaiswal said, “Our Embassy in Riyadh @IndianEmbRiyadh and the Consulate in Jeddah @CGIJeddah are actively engaging with concerned airlines and tour operators to facilitate the early return of affected pilgrims.”
He added, “Over the past week, about 3,000 stranded Umrah pilgrims have travelled from Saudi Arabia back to India on available flights. This is in addition to more than 10,000 normal Umrah pilgrims who were booked on the available flights and have travelled back to India over the past week.”
Jaiswal also said that arrangements were being discussed to facilitate the return of the remaining Umrah pilgrims at the earliest. The Indian Embassy and Consulate, with support from community volunteers, are providing welfare assistance to Indian nationals in need.
The MEA has also established 24×7 control rooms to assist Indian nationals and is issuing regular advisories to share updates and relevant information.
24×7 Control Room Contact Details
Embassy of India, Riyadh
Telephone: +966-554412016
Telephone: +966-542126784
Toll-free: 8002471234 (Calls from within Saudi Arabia only)
WhatsApp: +966-536216082 (Messages only)
Consulate General of India, Jeddah
Telephone: +966-12-2614093
Telephone: +966-556122301
WhatsApp: +966-536209704 (Messages only)
Indian pilgrims and their families can use these official contact channels for assistance and updates. The Indian authorities continue to coordinate with airlines, tour operators and local community volunteers to support affected travellers and facilitate their return as soon as possible.
By Hariharan U
Published on October 22, 2026
Jivraj9 Tea Group has purchased tea worth ₹13 lakh at a special charity auction organised at the Guwahati Tea Auction Centre (GTAC), joining stakeholders from across India's tea industry in raising funds for communities affected by floods in Assam. The initiative collectively raised approximately ₹2.26 crore, with proceeds directed towards the Assam Chief Minister's Relief Fund.
The special auction generated ₹1.61 crore through tea sales, while an additional contribution of ₹65 lakh took the total amount raised to approximately ₹2.26 crore. Assam Chief Minister Himanta Biswa Sarma personally wielded the auctioneer's hammer, with 12 ceremonial lots sold by him raising ₹99.51 lakh.
Jivraj9 Tea Group was among the participating buyers, joining major tea businesses and industry stakeholders who travelled from cities including Mumbai, Surat, Ahmedabad and Delhi to support the relief effort.
Commenting on the company's participation, Rushabh Shah, Executive Director, Jivraj9 Tea Group, said the tea industry's relationship with Assam extends beyond commercial interests and carries a shared responsibility towards the communities connected with the region's tea and agricultural ecosystem.
He added that the floods had affected local communities and livelihoods, making collective industry support particularly important. Shah said the company was proud to contribute alongside the wider tea fraternity in supporting Assam during the challenging period.
The auction brought together tea producers, buyers, brokers, warehouses and auctioneers, with participants across the value chain contributing to the initiative. Producers contributed tea, brokers and warehouses waived applicable charges, and GTAC facilitated the auction, enabling buyers to purchase the lots in support of the relief effort.
Jivraj9 Tea Group's participation also builds on its recent contribution of ₹12.5 lakh to the Assam Chief Minister's Relief Fund towards relief and rehabilitation efforts for flood-affected communities. The latest purchase at the charity auction further reflects the company's engagement with Assam, a key region in India's tea industry and an important part of its sourcing and value chain.
The initiative highlights the role of collective action in India's tea sector, bringing together businesses and industry partners to support communities during a time of need. By using an established industry platform to mobilise contributions, the charity auction demonstrates how commercial networks can also serve as channels for community support and relief.
Residents of Kothagudem in Telangana can now access Aadhaar services more conveniently with the launch of a new Aadhaar Seva Kendra (ASK). The centre has commenced operations with four fully operational Aadhaar Enrolment & Update kits and has the capacity to serve 200 to 250 residents per day.
Located on the Ground floor, H.no. 13-3-58 Ganga Bhushan basthi Old Kothagudem, Kothagudem Telangana -507101, the new centre has been set up to meet the growing demand for Aadhaar-related services in the region. The inauguration was attended by Shri Ankit, IAS, District Collector and Magistrate, along with other eminent dignitaries.
The Aadhaar Seva Kendra is managed and operated by BLS International, a global AI and tech-enabled services partner for governments and citizens. The initiative reflects the company's ongoing efforts to strengthen digital identity infrastructure and improve access to essential services across India.
The centre offers a range of services, including new Aadhaar enrolment, demographic updates such as name, address and date of birth, biometric updates, and document updates. Residents can also approach the centre for grievance redressal and query resolution.
To make the process more convenient, the facility includes a dedicated helpdesk, comfortable waiting areas, and a token and queue management system. Other amenities include drinking water, air conditioning, wheelchair access and accessible restrooms. Clear service information is also available to help visitors understand the services offered.
Special attention has been given to supporting senior citizens and persons with disabilities, ensuring that they can access the services in a comfortable and accessible environment. With its modern facilities and capacity to assist up to 250 residents daily, the new Aadhaar Seva Kendra aims to make enrolment and update services easier to access for people in Kothagudem and nearby areas.
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