Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

By Author

Published on July 2, 2023

Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.

Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.

Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.

In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.

At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.


Shivneet Pohoja Appointed Executive Chef of ITC Maurya

Shivneet Pohoja Appointed Executive Chef of ITC Maurya

By Nishang Narayan

Published on July 27, 2024

ITC Maurya proudly announces the appointment of Shivneet Pohoja as its Executive Chef. With a distinguished career spanning over two decades at ITC Hotels, Pohoja is set to elevate the hotel's culinary experiences to new heights.

A Culinary Maestro

Pohoja's illustrious career includes managing a portfolio of award-winning food and beverage outlets and bespoke banqueting. As an alumnus of the ITC Hospitality Management Institute, he has honed his skills across various acclaimed dining destinations in India, including Yi Jing, Pavilion, Ottimo at West View, and Peshawri. His specialization in sustainable Indian cuisine, including farm-to-fork and plant-based options, will bring a fresh perspective to ITC Maurya.

Elevating Dining Experiences

In his new role, Pohoja will lead a team dedicated to curating exquisite menus that celebrate indigenous cooking techniques while integrating global influences. His focus will be on enhancing ITC Maurya's dining offerings, ensuring that they continue to set the benchmark for luxury dining in the region.

A Vision for Excellence

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Amaan R Kidwai, Area Manager Luxury Hotels (North) and General Manager of ITC Maurya, expressed enthusiasm about Pohoja's return. "We are thrilled to welcome Chef Shivneet Pohoja back to ITC Maurya. His exceptional culinary talent and unwavering commitment to excellence perfectly align with our ethos of delivering consistent gastronomic experiences. Under his leadership, we are confident that ITC Maurya will continue to set the standard for culinary excellence in the region."

With Pohoja at the helm, ITC Maurya is poised to continue its tradition of culinary excellence, offering guests a unique and memorable dining experience.


Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

By Nishang Narayan

Published on July 26, 2024

Hyatt Regency Delhi is pleased to announce the appointment of Daniel Dolatre as its new General Manager. Dolatre, a seasoned hospitality professional with over thirty years of experience, will oversee both strategic and tactical growth initiatives at the hotel.

A Wealth of Experience

Dolatre brings a diverse background to Hyatt Regency Delhi, having previously held general manager positions in South America and Europe. His career began in human resources, which helped him build strong interpersonal connections. He later transitioned to his true passion, food and beverage, where he developed a deep understanding of exceptional service and guest satisfaction.

Commitment to Excellence

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"I am thrilled to join the esteemed team at Hyatt Regency Delhi," Dolatre said. "With its rich history and commitment to excellence, I look forward to leveraging my global experience to elevate guest experiences and drive innovative growth."

Dolatre is known for his ability to develop highly motivated teams and his dedication to delivering remarkable guest experiences. His leadership philosophy, "To be of service to those who surround me," reflects his commitment to hospitality and team empowerment.

About Hyatt Regency Delhi

Located in the city’s central business district, Hyatt Regency Delhi is a luxurious business hotel just 20 minutes from Indira Gandhi International Airport. The hotel, situated on the outer ring road, is close to embassies, government offices, and corporate headquarters in Delhi and Gurgaon. It boasts 479 rooms and suites, all equipped with modern amenities and offering panoramic city views and landscaped gardens. Guests can enjoy a variety of dining options at the hotel’s award-winning restaurants, including Café, The China Kitchen, La Piazza, Syrah, TK’s Oriental Grill, Polo Lounge, and Sidewalk, the pastry shop.

With Dolatre at the helm, Hyatt Regency Delhi is set to continue its tradition of excellence and innovation in hospitality.


Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

By Nithyakala Neelakandan

Published on July 25, 2024

The Ritz-Carlton, Bangalore has appointed Reuben Kataria as its new General Manager. Known for his extensive experience and passion for luxury hospitality, Kataria is set to lead the hotel with a focus on exceptional guest experiences and service excellence.

Kataria’s career in the luxury hospitality industry is marked by his commitment to excellence and a deep understanding of the guest experience. He has held leadership positions at renowned brands such as The Oberoi, JW Marriott, and Four Seasons. In his recent role as General Manager at Four Seasons Hotel in Bengaluru, he demonstrated his ability to enhance the guest experience through exceptional service and meticulous attention to detail.

“At The Ritz-Carlton, we believe in the power of genuine hospitality and personalized service. Our goal is to create an environment where every guest feels valued and cherished,” Mr. Kataria states. “Luxury is not just about opulence; it’s about the emotional connection we create with our guests, leaving them with unforgettable memories,” he added.

Kataria's approach aligns perfectly with The Ritz-Carlton's legendary service standards, focusing on building a sense of community among guests and staff. “Success is a collective journey. When our team is inspired, and our guests are delighted, we achieve something truly extraordinary,” he added.

Besides his professional achievements, Kataria is an avid photographer with a keen interest in wildlife. He also enjoys cooking, traveling, and spending quality time with his family.

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