Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

By Author

Published on July 2, 2023

Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.

Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.

Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.

In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.

At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.

iD Fresh Welcomes Gaurav Kwatra as Chief Marketing Officer

By Nishang Narayan

Published on December 25, 2024

iD Fresh Food has announced the appointment of Gaurav Kwatra as its new Chief Marketing Officer (CMO). A seasoned marketing and business leader, Kwatra brings over two decades of expertise in building and leading some of the most iconic global and Indian brands.

In his new role, Kwatra will be at the forefront of iD Fresh’s marketing and brand-building strategies, focusing on accelerating market expansion and enhancing customer engagement.

A Proven Leader in Food and Beverages

Kwatra’s career spans 20 years with industry giants like Nestle and Britannia, where he led impactful marketing campaigns and introduced innovative strategies that drove disruptive growth and profitability. Known for his ability to rejuvenate brands and spearhead successful ventures, he has earned a reputation as a results-oriented leader.

Leadership Vision

Commenting on the appointment, Rajat Diwaker, CEO (India), iD Fresh Food, said, “We are thrilled to welcome Gaurav Kwatra to the iD Fresh family. With his deep expertise in brand-building and innovation across global and Indian markets, we are confident that Gaurav will bring a fresh perspective and energy to our journey. His track record of success and passion for driving consumer-centric strategies align perfectly with our mission to bring clean, high-quality fresh food to every household. This leadership appointment marks an exciting new chapter as we continue to strengthen our presence in India and beyond.”

Kwatra’s Vision for iD Fresh

Expressing his excitement, Gaurav Kwatra said, “I am excited to join iD Fresh at such an important time in the company’s growth journey. iD Fresh has built a solid brand with a strong sense of commitment to delivering high-quality, clean, fresh food products. What resonates most with me is the bedrock of strong values on which the company is built. I look forward to enhancing iD Fresh’s market presence and creating deeper connections with our consumers.”

A Bright Future Ahead

With Kwatra’s appointment, iD Fresh aims to further its mission of bringing fresh, high-quality food to households, strengthening its foothold in India and expanding its global presence.

Angsana Oasis Spa and Resort, Bengaluru, Announces New Leadership

By Nishang Narayan

Published on December 24, 2024

Angsana Oasis Spa and Resort, Bengaluru, has announced key leadership appointments, welcoming Anthony Crasto as Revenue and Reservations Manager and Manjula Gowda as Director of Sales. These strategic hires underline the resort’s commitment to excellence and innovation in hospitality.

With over two decades of experience, Anthony Crasto is a seasoned expert in revenue optimization, reservations management, and guest service. Having held pivotal roles at renowned brands like The Lalit Suri Hospitality Group, Radisson Blu, Novotel, and ITC Hotels, Crasto has honed his expertise in forecasting, data analysis, and strategic revenue management. His ability to implement innovative pricing strategies and manage complex distribution channels has consistently delivered outstanding results.

At Angsana Oasis Spa and Resort, Crasto will spearhead revenue strategies, refine reservation processes, and ensure seamless operational efficiency. Speaking about the appointment, Ashley James, General Manager of the resort, said, “It is a pleasure to welcome Anthony Crasto to the Angsana family. His remarkable expertise and thoughtful leadership bring immense value to our team. I am confident his innovative vision will enhance guest experiences and contribute to the resort’s growth and success.”

Adding to the momentum, the resort has also appointed Manjula Gowda as Director of Sales. With over 19 years of industry experience, Gowda is a powerhouse of strategic vision and revenue-driven results. Her career spans leadership roles with renowned brands such as Ramanashree, Hilton, The Chancery, Pullman, Mövenpick, and Raintree Hotels.

Gowda’s expertise extends beyond traditional hospitality, having driven regional growth for Raintree Hotels and excelled in MICE operations at The Lalit Ashok. Her skills in business development, market analysis, and process optimization have made her a sought-after leader in the industry. At Angsana Oasis Spa and Resort, Gowda will lead innovative sales initiatives, strengthen market positioning, and elevate guest experiences.

Commenting on Gowda’s appointment, Ashley James shared, “We are thrilled to have Manjula Gowda join the Angsana family as our Director of Sales. Her seasoned leadership and strategic outlook align seamlessly with our dedication to excellence. I am confident her innovative approach and passion for growth will strengthen our market presence and enhance the guest experiences that define our resort.”

With these key appointments, Angsana Oasis Spa and Resort, Bengaluru, continues to build on its legacy of offering world-class hospitality and exceptional service.

Rajesh Kumar Joins Novotel Imagicaa Khopoli as Executive Chef

By Nishang Narayan

Published on December 20, 2024

Novotel Imagicaa Khopoli has announced the appointment of Rajesh Kumar as its new Executive Chef. Bringing over 18 years of culinary expertise, Kumar will now lead the hotel’s vibrant culinary operations, promising to enhance the dining experience for all guests.

Chef Rajesh Kumar’s illustrious career spans roles at some of India’s most celebrated hospitality brands, including Taj Lands End Mumbai, Taj Bengal Kolkata, Rodas – An Ecotel Hotel Powai, The Westin Hyderabad Mindspace, Novotel Outer Ring Road Bengaluru, and most recently, Novotel Mumbai Juhu Beach. His extensive experience has enriched his approach to gastronomy, making him a pioneer in curating memorable dining experiences.

Known for his passion and precision, Kumar has been at the forefront of hosting innovative food festivals and setting benchmarks in kitchen best practices. His focus lies in delivering unique dining moments that go beyond just food, creating lasting impressions for guests. A champion of underrepresented cuisines and custom menu creation, Chef Kumar ensures that every dish is a masterpiece that tells a story.

Anil Chavan, General Manager of Novotel Imagicaa Khopoli, expressed excitement about Kumar’s appointment, saying, “We are thrilled to welcome Chef Rajesh Kumar to our family. His unparalleled expertise and innovative vision will undoubtedly redefine the dining experience at Novotel Imagicaa. Chef Rajesh’s passion for creating unforgettable culinary moments resonates with our brand’s ethos of offering unique and immersive guest experiences. We are confident that his leadership will inspire our culinary team to reach new heights.”

Chef Kumar’s dedication to pushing the boundaries of gastronomy aligns seamlessly with Novotel Imagicaa’s commitment to offering immersive and delightful guest experiences. Under his leadership, the property is set to create innovative culinary offerings that elevate its position as a premier destination in Khopoli.

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