Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

By Author

Published on July 2, 2023

Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.

Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.

Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.

In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.

At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.


JW Marriott Mumbai Sahar Elevates Vallabhi Vaidya to Director of Human Resources

JW Marriott Mumbai Sahar Elevates Vallabhi Vaidya to Director of Human Resources

By Nishang Narayan

Published on July 17, 2025

JW Marriott Mumbai Sahar has announced the elevation of Vallabhi Vaidya to Director of Human Resources, reinforcing its dedication to nurturing a people-first culture and a high standard of service excellence.

With over 17 years of experience in the hospitality industry and a notable journey with Marriott International since 2010, Vaidya brings a wealth of expertise across operations, guest relations, front office, and HR. Her diverse background has given her a distinctive ability to cultivate a people-centric environment while keeping guest satisfaction at the forefront.

Throughout her tenure, she has played a key role in driving initiatives that boost associate engagement, foster innovation, and strengthen Marriott’s core values of putting people first and embracing change. Her promotion stands as a testament to her impact in building a motivated, empowered team aligned with the JW brand’s ethos of thoughtful luxury.

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In her new role, Vaidya will spearhead talent strategy and oversee HR operations across all verticals of the hotel, ensuring that the JW experience remains exceptional not just for guests, but also for associates.

Speaking about her new role, Vaidya shared, “It’s a privilege to be part of a brand that values people at its core. I look forward to further enhancing the culture at JW Marriott Mumbai Sahar—one where associates feel inspired, supported, and proud to belong.”

Her leadership is set to further strengthen the hotel’s reputation as a workplace of choice, rooted in trust, inclusivity, and an unwavering commitment to excellence.


Vishakha Jethwani Joins Alila Fort Bishangarh as Associate Director of Sales

Vishakha Jethwani Joins Alila Fort Bishangarh as Associate Director of Sales

By Nishang Narayan

Published on July 15, 2025

Alila Fort Bishangarh, the iconic 235-year-old warrior fort turned into a luxurious retreat, has announced the appointment of Vishakha Jethwani as its new Associate Director of Sales.

Vishakha brings over 15 years of experience in the hospitality industry, having previously held key sales positions with brands like Sayaji Hotels Indore, Courtyard Marriott Pune Hinjewadi, Indore Marriott, The Park Indore, Westin Goregaon, and most recently, Jio World Convention Centre Mumbai.

A graduate in Marketing from Prestige Institute of Management & Research, Indore, and an MBA in Human Resources from Sikkim Manipal University, Vishakha combines strategic insight with a strong commitment to guest-centric excellence.

Describing herself as cheerful, enthusiastic, and a mix of both introvert and extrovert energies, she lives by the motto: “Consistency and integrity build lasting success.”

“I am truly honored and excited to be joining the Hyatt brand,” Vishakha shared. “Alila Fort Bishangarh is a property I've long admired for its soulful storytelling, heritage, and thoughtful luxury. I look forward to contributing to its legacy and growing with the team.”

Beyond her professional achievements, Vishakha is known for her supportive spirit, attention to detail, and positive energy. She enjoys dancing, discovering new cuisines, and watching movies in her free time.

Alila Fort Bishangarh and the global Hyatt family extend a warm welcome to Vishakha as she begins her journey with one of India’s most celebrated heritage hotels.


Ravi Dhankhar Joins Holymont Udaipur as Vice President

Ravi Dhankhar Joins Holymont Udaipur as Vice President

By Manu Vardhan Kannan

Published on July 15, 2025

Holymont Udaipur, a five-star luxury resort nestled in the scenic Aravalli Hills, has announced the appointment of Ravi Dhankhar as Vice President. In this new role, Ravi will spearhead the resort’s operational efficiency, guest experience, and strategic growth initiatives.

Ravi brings with him a rich portfolio of experience across leading hotel brands such as The Leela Palace, Taj Hotels, Sarovar Hotels, Lemon Tree Hotels, Narendra Bhawan Bikaner, Pride Group of Hotels, and Ramada Jaipur. His leadership in luxury and upscale hospitality uniquely equips him to enhance Holymont Udaipur’s brand value and deliver world-class experiences.

Before joining Holymont, Ravi served as the General Manager at Holiday Inn Amritsar Ranjit Avenue, where he was instrumental in streamlining operations and driving guest satisfaction.

Set amidst the tranquil beauty of the Aravalli Hills, Holymont Udaipur is known for its architecturally elegant villas, wellness-driven programs, and destination-centric offerings. With Ravi at the helm, the resort aims to deepen its experiential appeal and service excellence.

“We are thrilled to welcome Ravi to the Holymont family. His expertise in blending operational efficiency with personalized guest engagement aligns perfectly with our vision for the future,” said Sachin Sarwa, Founder & CEO, Holymont Udaipur.

Ravi Dhankhar’s appointment marks a pivotal chapter for Holymont, reinforcing its position as a leading luxury retreat in Rajasthan.

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