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By Author
Published on July 2, 2023
Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.
Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.
Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.
In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.
At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.
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By Hariharan U
Published on April 27, 2026
Conrad Pune has announced the appointment of Subhadeep Saha as Rooms Division Manager, reinforcing its leadership team in operations and guest experience.
With over 12 years of experience across multiple properties within Hilton, Subhadeep brings deep expertise in guest services, team leadership, and operational excellence. In his most recent role, he managed front office and health club operations in a high-volume MICE environment, where he drove improvements in loyalty engagement, guest satisfaction scores, and online reputation rankings.
His career includes key roles at leading Hilton properties such as DoubleTree Suites by Hilton Bengaluru, Hilton Garden Inn Trivandrum, and Hilton Bangalore Embassy GolfLinks, building a strong foundation in operational standards and cross-functional leadership.
In his new role at Conrad Pune, Subhadeep will oversee Rooms Division along with Wellness and Leisure operations, focusing on strengthening day-to-day efficiencies and enhancing guest satisfaction. His responsibilities will span the hotel’s 351 rooms, dining outlets, meeting spaces, and lifestyle facilities, ensuring seamless and consistent service delivery.
Sharing his thoughts, Subhadeep expressed enthusiasm about joining the property, highlighting his focus on collaboration, empathy, and team-driven leadership to create meaningful guest and colleague experiences.
Commenting on the appointment, Abhishek Sahai, General Manager, Conrad Pune, noted that Subhadeep’s operational expertise and people-first approach will play a key role in further elevating the hotel’s service standards.
This appointment reflects Conrad Pune’s continued focus on strengthening leadership capabilities while delivering refined and consistent luxury hospitality experiences.
Courtyard by Marriott Mahabaleshwar has announced the appointment of Vikas Ravi Thakre as Assistant Manager – Reservations, further strengthening its operational leadership.
With over six years of experience in the hospitality industry, Vikas brings a strong mix of reservations expertise, operational efficiency, and guest-focused service. In his new role, he will oversee the hotel’s reservations function, focusing on optimising booking channels, improving forecasting accuracy, and enhancing overall reservation performance.
Commenting on the appointment, Rahul Janve, General Manager, highlighted that Vikas’s understanding of reservation systems and ability to drive efficiency make him a valuable addition to the team.
Prior to joining the Mahabaleshwar property, Vikas was associated with Fairfield by Marriott Calangute, where he served as Assistant Manager – Reservations. During his tenure, he managed individual and group bookings, monitored room inventory, and collaborated closely with sales and front office teams. He also contributed to reservation reporting, booking trend analysis, and revenue optimisation strategies.
He began his journey at the same property as a Reservation Executive, where he played a key role in streamlining processes and improving operational efficiency. His earlier experience includes roles at The Fern Residency and Le Méridien Nagpur, where he developed a strong foundation in front office operations and guest relations.
Speaking on his new role, Vikas expressed enthusiasm about joining the team and contributing to seamless reservation experiences while maintaining high service standards.
Recognised for his consistent performance, he has received multiple accolades, including Employee of the Month and Associate of the Month awards. With proficiency in systems such as Opera, Marsha, and HPP, along with a strong analytical approach, he is well-positioned to further enhance the hotel’s reservations operations.
Foodlink Global has announced the appointment of Jayved Kumar as Head Chef, reinforcing its culinary leadership in the Middle East region.
With over 15 years of experience, Chef Jayved brings a strong foundation in modern Indian cuisine, kitchen operations, and team leadership. Known for his ability to blend traditional flavours with contemporary techniques, he has built a reputation for delivering consistent quality across large-scale operations.
Prior to this role, he served as Unit Chef at PINCODE Restaurant by Chef Kunal Kapur, where he played a key role in menu innovation and guest satisfaction. His professional journey also includes tenures with Azure Hospitality Pvt. Ltd. and Royal Orchid & Regenta Hotels, where he gained extensive experience in menu development, vendor management, and operational efficiency.
In his new role at Foodlink Global, Chef Jayved will oversee kitchen operations across Dubai, focusing on menu innovation, maintaining global hygiene and safety standards, and enhancing overall dining experiences. His expertise spans curry and tandoor specialities, fusion cuisine, and large-scale kitchen administration, supported by strong knowledge of HACCP compliance and quality audits.
Speaking on his appointment, Chef Jayved expressed enthusiasm about joining the brand, highlighting his intent to create innovative dining experiences that combine traditional Indian flavours with modern presentation and techniques.
This strategic appointment underscores Foodlink Global’s commitment to strengthening its culinary excellence and expanding its presence in the competitive Middle East hospitality landscape.
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