Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

By Author

Published on July 2, 2023

Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.

Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.

Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.

In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.

At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.


Shane Watson Celebrates 'The Winner's Mindset' at Bon Voyage, Bangalore

Shane Watson Celebrates 'The Winner's Mindset' at Bon Voyage, Bangalore

By Nishang Narayan

Published on May 25, 2024

April Moon Retail Pvt. Ltd. (AMRPL), a prominent player in India’s travel retail sector, successfully hosted an exclusive book signing event with cricket legend Shane Watson at their Bon Voyage store in Kempegowda International Airport, Bangalore, on May 20th. This event celebrated Watson’s newest publication, "The Winner's Mindset," which delves into the mental strategies that propelled his illustrious career.

The signing event provided fans and travelers an exceptional opportunity to interact with Watson, who enthusiastically engaged with attendees, signed books, and participated in photo sessions. His latest book offers insights into the psychological resilience required in cricket, applicable to personal and professional challenges alike.

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Gaurav Singh, CEO of AMRPL, expressed his enthusiasm about the event: "Hosting Mr. Shane Watson was an honor. His engagement with fans and the overall positive atmosphere he created are reflective of our efforts at AMRPL to deliver memorable experiences. This event further establishes Bon Voyage as a go-to location for high-profile celebrity book signings."

Watson shared his appreciation, stating, "The AMRPL team did an outstanding job creating the perfect setting for this book signing. Bon Voyage's spacious and thoughtful design made it an ideal venue for connecting with readers."

Event Details:

What: Book Signing of "The Winner's Mindset" by Shane Watson

When: May 20th

Where: Bon Voyage, Kempegowda International Airport, Bangalore

This event marks a significant achievement for AMRPL, reinforcing its position as a leader in the travel retail industry and a favorite among celebrities for promotional events. For more information on upcoming events and collaborations, visit AMRPL's official website.

Visit: April Moon Retail Pvt. Ltd. for more details on upcoming signings and events.


Kempinski Hotels Welcomes Barbara Muckermann as New CEO

Kempinski Hotels Welcomes Barbara Muckermann as New CEO

By Nithyakala Neelakandan

Published on May 25, 2024

Kempinski Hotels, Europe's oldest luxury hotel group, is excited to announce the appointment of Barbara Muckermann as their new Chief Executive Officer. With an impressive background in the luxury travel industry, Muckermann brings over 25 years of experience to this prestigious role. She previously led Silversea Cruises, part of Royal Caribbean Group, which is renowned as the world's largest ultra-luxury and expedition cruise line.

Muckermann joins Kempinski at a pivotal time. The iconic hospitality brand, with its 127-year tradition of excellence, is preparing for significant global expansion. Currently operating 82 hotels in 36 countries, Kempinski aims to add 34 more properties to its portfolio in Europe, the Middle East, Asia, and Africa over the next few years. This strategic growth is intended to further cement Kempinski's reputation for providing unparalleled luxury and exceptional service.

René Nijhof, Chairman of the Board of Directors at Kempinski Hotels S.A., expressed his confidence in Muckermann's leadership. "Barbara has always been at the forefront of luxury. Her proven ability to elevate the guest experience while maximizing profitability for leading travel brands made her the ideal choice to lead Kempinski Hotels. Her dynamic, forward-thinking approach will be vital as we continue to usher in a new era of luxury for our brand."

Muckermann is the first woman to lead Kempinski Hotels in its 127-year history. She expressed her excitement about joining the company, stating, "I could not be more thrilled to be joining Kempinski Hotels as CEO during such a pivotal time for the brand. I am delighted to play an integral role in this incredibly iconic brand’s next chapter while honoring its rich history. I look forward to working with amazing colleagues globally to continue to make the Kempinski name synonymous with individual luxury."

Throughout her career, Muckermann has significantly enhanced sales and profitability while upgrading customer experiences for global luxury brands such as Loro Piana, MSC Cruises, and NCL. Her extensive international experience, having lived in Italy, France, and the USA, and her proficiency in five languages, underscore her global perspective and capability. Additionally, she holds a Doctorate in Political Sciences and Economics and an MBA from both Columbia and London Business School.

Kempinski Hotels is known for its unique and legendary properties, each reflecting the cultural traditions of their locations while maintaining the high standards expected of the brand. As the company looks forward to expanding its presence, Muckermann's leadership is expected to guide Kempinski through this exciting phase, reinforcing its position as a leader in luxury hospitality.

With this new appointment, Kempinski Hotels continues to build on its rich heritage, combining tradition with innovation to offer the finest experiences in the world of luxury hospitality.


Vikas Sharma Takes the Helm at Moksha Himalaya Spa Resort

Vikas Sharma Takes the Helm at Moksha Himalaya Spa Resort

By Nithyakala Neelakandan

Published on May 23, 2024

Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces proudly announce the appointment of Mr. Vikas Sharma as their new General Manager. With over three decades of extensive experience in hotel operations and management, Mr. Sharma's arrival heralds a new chapter of excellence and innovation for the property.

Having served in various key roles at esteemed hospitality brands such as Radisson Blu Resort Dharamshala and Hard Rock Hotel Goa, Mr. Sharma brings a wealth of expertise and strategic acumen to his new position. His successful tenure as AVP Operations at DLF overseeing operations of 11 Premium and National DevCo Clubs across India underscores his capability in enhancing customer satisfaction and operational efficiency.

In his capacity as General Manager, Mr. Sharma will lead all operational aspects of Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, with a focus on optimizing revenue generation. His vision is to position the resort as a premier wellness destination, offering guests an unparalleled experience that seamlessly combines luxury and holistic well-being.

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Expressing his enthusiasm for his new role, Mr. Sharma remarked, "I am truly excited to be a part of Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces. The resort's unique offerings, such as the exclusive Swiss Gondolas/cable car and the expansive 75,000 sq. ft. spa (the largest in Himachal Pradesh), position it as a symbol of luxury wellness hospitality. I am confident that together, we can further elevate its status."

Mr. Akash Garg, Chairman & Managing Director at Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, extended his warm welcome to Mr. Sharma, expressing confidence in his appointment. "We are thrilled to have Mr. Vikas Sharma join our team. His outstanding track record and innovative approach to hospitality management align perfectly with our vision for growth. We remain dedicated to delivering unparalleled hospitality experiences, and Mr. Sharma's appointment marks a significant step towards achieving this goal."

With Mr. Sharma at the helm, Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces are poised to embark on a journey of continued success, further solidifying their reputation as a beacon of excellence in the hospitality industry.

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