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By Author
Published on July 2, 2023
Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.
Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.
Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.
In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.
At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.
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By Manu Vardhan Kannan
Published on April 18, 2026
Marriott Executive Apartments Hyderabad has announced the promotion of Chef Suresh Rajan Pillai as Head Chef, marking an important step in his journey with the property. The move recognises his contribution to shaping the hotel’s culinary identity and his consistent focus on innovation.
Chef Suresh, who was previously serving as Chef de Cuisine, has been leading the culinary direction at Mazzo, the hotel’s rooftop restaurant. Over time, he has brought a fresh perspective to South Indian cuisine, presenting it in a way that connects tradition with a more contemporary style.
A graduate of Oriental Catering College of Hotel Management, Madurai, Chef Suresh combines strong technical knowledge with a personal approach to cooking. His philosophy is built around the idea that every dish tells a story, drawing inspiration from the cultural roots of Madurai, the coastal flavours of Kerala, and his Malaysian background. This mix reflects clearly in his menus, which offer a modern take on familiar South Indian dishes.
During his time at Mazzo, he has introduced a range of curated dining experiences that have helped strengthen the restaurant’s presence in Hyderabad. From traditional Onam Sadhyas to specially designed Navratri menus featuring over 40 saatvik dishes, his work highlights both cultural authenticity and thoughtful presentation. Dishes like Venad Paal Konju, jackfruit masala wrapped in banana leaf, and his Malabar Feast have stood out for bringing together familiar flavours with a new approach.
His role has also been key in refreshing Mazzo’s overall menu, turning it into a go-to destination for modern South Indian dining. By combining regional influences with evolving culinary techniques, the restaurant continues to appeal to a wide range of guests.
Chef Suresh’s work has also been recognised at a national level, including the Chef of the Year award at the Restaurant India Awards 2026.
In his new role as Head Chef, he will lead the overall culinary operations of the property, focusing on strengthening its food and beverage offerings while continuing to highlight regional Indian cuisines through creative and engaging dining experiences.
By Hariharan U
Published on April 17, 2026
Holiday Inn New Delhi Mayur Vihar Noida has announced the appointment of Bharat Khanna as its new Front Office Manager, further strengthening its operational leadership team.
With over 15 years of experience in hospitality operations, Bharat Khanna brings deep expertise in front office management, guest services, and team leadership. His career spans leading hotel brands, including Taj Mahal New Delhi, Shangri-La Eros New Delhi, and Crowne Plaza New Delhi Rohini, where he has consistently delivered high standards of guest experience and operational excellence.
In his new role, he will oversee all front office operations, ensuring seamless guest journeys while upholding the brand’s service standards. His core competencies include guest relations, problem resolution, OTA and channel management, group bookings coordination, and business forecasting.
Known for his ability to mentor and inspire teams, Bharat has built a reputation for fostering a culture of performance and professionalism. His experience in managing VIP services, executive lounges, and high-profile guest interactions further strengthens his approach to enhancing guest satisfaction and loyalty.
Commenting on the appointment, Anurag Rai said, “We are delighted to welcome Bharat to Holiday Inn New Delhi Mayur Vihar Noida. His extensive experience and passion for delivering exceptional guest experiences make him a valuable addition to our leadership team.”
Sharing his perspective, Bharat Khanna said, “I am excited to be part of Holiday Inn New Delhi Mayur Vihar Noida and look forward to contributing to the brand’s commitment to service excellence while working closely with the team to create memorable guest experiences.”
With this appointment, the hotel continues to reinforce its focus on operational excellence and guest-centric service, aligning with evolving expectations in the hospitality sector
Published on April 16, 2026
Suba Hotels Limited has announced the appointment of Hakimuddin Kanorwala as its Chief Finance Officer (CFO), strengthening its financial leadership team.
A qualified Chartered Accountant and an alumnus of Indian Institute of Management Calcutta, where he completed a one-year Executive CFO Programme, Kanorwala brings a strong academic and professional foundation to his new role.
With over 15 years of experience in finance and accounts, he has built deep expertise across financial planning and analysis, budgeting, treasury, taxation, compliance, risk management, governance, strategic finance, and financial reporting.
Over the course of his career, Kanorwala has been associated with leading hospitality brands such as Hilton Hotels, Accor Hotels, and The Indian Hotels Company Limited, gaining strong domain expertise across global and Indian markets.
Prior to joining Suba Hotels Limited, he served as Corporate Director – Finance at Roots Corporation Limited, which operates the Ginger Hotels brand under the IHCL Group. In this role, he was part of the key management team and oversaw the organisation’s overall financial function.
Known for his strategic approach, Kanorwala has played a pivotal role in driving financial decision-making, supporting business growth, strengthening financial planning and discipline, and enhancing governance frameworks and internal controls. He has also led process transformation initiatives through technology and automation.
With this appointment, Suba Hotels Limited continues to reinforce its leadership structure, aiming to drive financial efficiency and sustainable growth in the competitive hospitality landscape.
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