Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

Revenue Expert Ritu Gupta Joins Sofitel Mumbai BKC in Key Leadership Role

By Author

Published on July 2, 2023

Sofitel Mumbai BKC is pleased to welcome Ritu Gupta as the Director of Revenue. With over a decade of relevant experience, Gupta brings strong leadership acumen, exceptional interpersonal skills, and a proficiency in building and nurturing stakeholder experiences. She is known for her ability to formulate tactical plans and implement effective business strategies even in challenging environments.

Gupta's educational background includes a Bachelor of Arts degree from Jai Hind University in Mumbai and a BA Hons in Hotel Management from the Institute of Hotel Management in Aurangabad. She underwent a comprehensive and specialized training program in revenue management through the Taj Management Training Program.

Her career journey began in 2012 at the Taj President Mumbai as a Revenue Executive. She then held positions as Assistant Revenue Manager, learning Cluster Revenue Management for hotels in Karnataka, Tamil Nadu, Kerala, and Coorg. Gupta later served as Revenue Manager at Taj MG Road in Bangalore before becoming the Cluster Revenue Manager for Taj Clubhouse and Vivanta IT Expressway. In these roles, she focused on identifying and resolving revenue-related issues, designing packages for different seasons, implementing tactical pricing and yield management techniques, and maximizing revenue from all channels.

In 2018, Gupta joined Park Hyatt as Director of Revenue, where she led revenue management efforts, developed effective tactics to establish the hotel as a business market leader, and emphasized total inventory controls. She then joined Bestech Hospitality as Head of Revenue, overseeing four hotels under the Radisson Blu/Radisson Hotels brand. Her most recent role was with Millennium & Copthorne Hotels, where she served as the Cluster Head of Revenue for a group of seven UK-based hotels. In these positions, Gupta strategized the post-Covid-19 business mix, analyzed recovery patterns and business outlook, and focused on pricing strategies, demand analysis, and budget planning to achieve targeted revenue goals.

At Sofitel Mumbai BKC, Gupta will bring her expertise to drive revenue growth and optimize business strategies. Her strong analytical skills and strategic mindset will contribute to the hotel's success in the evolving hospitality landscape.


Thailand's INNSiDE by Meliá Hotel Names Tarek Beheiry General Manager

Thailand's INNSiDE by Meliá Hotel Names Tarek Beheiry General Manager

By Manu Vardhan Kannan

Published on February 23, 2025

Tarek Beheiry, a seasoned hospitality professional with over 20 years of experience across Asia, Africa, and Australasia, has been appointed General Manager of INNSiDE by Meliá Bangkok Sukhumvit. Leading the 208-room hotel, which rises 34 floors above Bangkok's vibrant On Nut district, Beheiry will oversee operations, ensuring a seamless guest experience. The hotel features a stunning transparent infinity pool, a rooftop tapas bar, and co-working spaces, catering to both business and leisure travelers.

This role marks Beheiry’s debut with Spanish hospitality giant Meliá Hotels International, which has been expanding its footprint in Asia. He previously served as Regional General Manager of Ennismore New Zealand and held leadership roles at SO/ Auckland and Mondrian Seoul Itaewon. In Thailand, he managed W Koh Samui and held key positions at Sofitel Bangkok Sukhumvit and Pullman Bangkok Hotel G. His career began with Sofitel across Egypt, Australia, and Singapore before he transitioned to a general management role at Hotel G Singapore in 2017. He holds a Bachelor's degree in Tourism and Hotel Management from Helwan University, Cairo.

“With his extensive experience in lifestyle hotels and resorts, Tarek is a collaborative and dynamic leader. He aligns perfectly with the spirit of INNSiDE by Meliá Bangkok Sukhumvit,” said Ignacio Martin, Managing Director Asia Pacific at Meliá Hotels International.

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Since its launch in July 2023, INNSiDE by Meliá Bangkok Sukhumvit has made a significant impact in the hospitality sector. Beheiry aims to maintain its leading position by focusing on exceptional service, facilities, and unique guest experiences. Part of a global collection of 48 urban and beach hotels, INNSiDE by Meliá is known for its blend of work and leisure experiences. With a strong presence in Southeast Asia, including Kuala Lumpur and Yogyakarta, the brand continues to grow internationally.

For bookings and inquiries, visit melia.com, email reservation.innside.sukhumvit@melia.com.

About Meliá Hotels International: Founded in 1956 in Palma de Mallorca, Spain, Meliá Hotels International operates over 400 hotels across 40+ countries under nine distinct brands. Recognized for its commitment to sustainability and excellence, Meliá is a leading force in the global hospitality industry.

About INNSiDE by Meliá: INNSiDE by Meliá offers a collection of urban and beach hotels catering to modern travelers. Focused on sustainability and unique local experiences, the brand operates in top lifestyle destinations across Europe, Asia, and the Americas. Currently, there are 38 INNSiDE properties worldwide, with further expansion planned.


Meluha The Fern Strengthens Leadership Team with Key Appointments

Meluha The Fern Strengthens Leadership Team with Key Appointments

By Nishang Narayan

Published on February 22, 2025

Meluha The Fern, Mumbai, has reinforced its leadership team with the appointment of Ameet Wagh as Director of Sales and Marketing and Clint Rodrigues as Director of Food & Beverage.

Ameet Wagh, a seasoned sales professional, brings over two decades of experience in the hospitality industry. Before joining Meluha The Fern, he served as Vice President of Sales & Marketing at Fidato Hotels. His career journey began at Sterling Resorts, and he has held key positions with renowned hospitality brands like InterContinental Hotels, Sarovar Hotels, Pride Hotels, and Sun and Sand Hotels. Known for his expertise in revenue management, online sales, and strategic alliances, Wagh has successfully driven room revenues and hotel performance across various segments.

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Clint Rodrigues joins as the Director of Food & Beverage, bringing extensive expertise in F&B operations. He previously worked with Park Inn by Radisson Bournemouth, UK, and has held leadership roles at The Resort (Chalet Hotels Ltd.) and Holiday Inn (IHG Hotels) in Mumbai. Having started his career at JW Marriott Mumbai, Rodrigues has developed strong skills in strategic planning, cost control, and revenue maximisation. In his new role, he will oversee the hotel’s F&B operations, including Tiara, the 24-hour coffee shop; Vandal, the lounge bar; and Parabola.

With these key appointments, Meluha The Fern is set to enhance its guest experience, operational efficiency, and market presence in Mumbai’s hospitality sector.


Conrad Bengaluru Appoints Resham Gupta as Director of Human Resources

Conrad Bengaluru Appoints Resham Gupta as Director of Human Resources

By Nishang Narayan

Published on February 22, 2025

Conrad Bengaluru has appointed Resham Gupta as its new Director of Human Resources. With an extensive career spanning 16 years in the hospitality industry, Gupta brings a deep understanding of talent management, employee engagement, and fostering an inclusive workplace culture.

Gupta’s journey in human resources began as a management trainee at Radisson Alibaug, followed by HR roles at ITC Fortune and Travel Food Services. She then dedicated eight years at Taj Hotels, holding managerial positions and serving as Head of Department (HOD) across two properties. Before joining Conrad Bengaluru, she was associated with ITC Luxury Collection Hotels, where she further refined her leadership and strategic HR expertise.

A People-Centric Leadership Approach

Gupta is known for her transparent and accessible leadership style, focusing on building a work environment where both employees and the organization thrive. She is passionate about fostering inclusivity, well-being, and innovation in HR practices, ensuring that Conrad Bengaluru remains a top employer in the hospitality sector.

"I am thrilled to join Conrad Bengaluru and contribute to an environment where people feel valued, empowered, and motivated. My focus will be on nurturing a culture of inclusivity, well-being, and excellence," said Resham Gupta on her appointment.

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Beyond HR: A Passion for Travel and Mythology

Outside of work, Gupta is an avid traveler who enjoys exploring new cultures. She has a deep interest in mythology and loves reading or listening to podcasts on the subject. A strong advocate for family values, she cherishes time with loved ones and believes in the power of small surprises to strengthen personal and professional relationships.

With her experience and people-first approach, Gupta’s leadership is set to enhance Conrad Bengaluru’s workplace culture, making it a more engaging and dynamic environment for employees.

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