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By Nithyakala Neelakandan
Published on April 1, 2024
Visual Matrix, a leading provider of hospitality technology solutions, has teamed up with Shadow Custom ID Scanners to transform the hotel check-in and check-out process. This strategic partnership brings together cutting-edge ID scanning technology with innovative hospitality software to enhance guest experience and security measures.
The collaboration introduces a range of state-of-the-art ID scanning solutions designed to streamline operations for hoteliers and provide a seamless experience for guests. Among these offerings are:
ShadowWriter with nScan 690gt Duplex ID Card Scanner: This vertical duplex scanner offers one-second scanning for both sides of ID and insurance cards, bundled with AmbirScan software for optimal image quality and efficiency.
Visual Matrix Cloud ID/Driver License Barcode Reader: A plug-and-play solution with a one-year warranty and technical support included, ideal for hotels seeking a reliable and user-friendly ID scanning solution.
SCS388 Contactless 2D Barcode Reader with ShadowWriter: A compact and contactless desktop scanner that swiftly acquires unencrypted demographic information from IDs in the USA, Canada, and Mexico.
SnapShell P5 ID/Passport Scanner: With high-resolution scanning capabilities, this scanner accurately extracts data from government-issued identity documents worldwide, ensuring efficient and secure verification processes.
By integrating these advanced ID scanners into Visual Matrix's hospitality operating system, hoteliers can expect improved efficiency, enhanced security measures, and elevated guest satisfaction. The partnership between Visual Matrix and Shadow Custom ID Scanners underscores a shared commitment to innovation and addressing the evolving needs of the hospitality industry.
"We are excited to collaborate with Shadow Custom ID Scanners to offer our customers cutting-edge ID scanning solutions," said a representative from Visual Matrix. "With these products seamlessly integrated into our hospitality operating system, hoteliers can anticipate increased efficiency, productivity, and guest satisfaction."
To learn more about this partnership and the innovative products it brings, visit the Visual Matrix website. Join Visual Matrix today to experience not only these groundbreaking solutions but also the benefits of their esteemed partnerships.
About Visual Matrix:
Visual Matrix is a leading provider of advanced technology solutions for the hospitality industry, serving over 3,000 properties in 30+ countries worldwide. Their hospitality operating system optimizes hotel operations and guest experiences, from reservation to return stay.
About Shadow Custom ID Scanners:
Shadow Custom ID Scanners specializes in tailor-made ID scanning solutions for various industries, including hospitality. Their products prioritize efficiency, security, and innovation, aiming to streamline operations for businesses of all sizes.
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By Manu Vardhan Kannan
Published on August 9, 2026
Kandy is set to come alive with drums, fire, traditional performances and grand elephant processions as the Esala Perahera returns from 18 to 28 August 2026. The ten-night festival is one of Asia's oldest living festivals and is held in Kandy, Sri Lanka's hill capital.
The festival brings together two ancient traditions. One dates back to the third century-BCE and is linked to prayers for rain to the island's guardian deities. The second is the Dalada Perahera, which honours the Sacred Tooth Relic of the Buddha, enshrined at the Sri Dalada Maligawa since the relic arrived from India in the fourth century CE. According to legend, the relic was brought to Sri Lanka hidden in the hair of a princess. It has since been worshipped as a sacred symbol believed to safeguard the island.
The 2026 programme begins with the Kap Situveema blessing on 18 August, followed by five nights of Kumbal Perahera and four nights of Randoli Perahera.
The celebrations will reach their main highlight with the Grand Randoli Perahera on 27 August, when the procession moves around Kandy Lake and the Temple of the Tooth. The streets will feature thousands of dancers, drummers, acrobats, jugglers, fire-eaters, mask dancers, flag bearers, sword carriers and ceremonial musicians. Elephants dressed in colourful ceremonial garments will also form an important part of the procession, led by the Maligawa Tusker bearing the relic casket.
Traditional dance, music, lights and performances will fill the streets of Kandy as the festival builds towards its closing ceremony. The Esala Perahera concludes the following morning with the Diya Kepeema water-cutting ceremony at the Mahaweli River. The same river flows past Jetwing Kandy Gallery, A Luxury Reserve, giving the property a convenient location for visitors looking to experience the festival.
The 26-room hotel is located beside the Mahaweli in Gurudeniya, around 10 minutes from central Kandy. Guests can experience the processions during the evenings and return to the property's riverside infinity pool, spa and butler service during the day. The hotel's Riverscape restaurant also offers authentic Sri Lankan dining.
“Guests get proximity to one of the world’s great living festivals without sacrificing the calm that makes a trip to Sri Lanka worthwhile,” said Hashan Cooray, Director - Marketing and Development, Jetwing Hotels.
The Esala Perahera runs 18–28 August 2026. Rooms at Jetwing Kandy Gallery during the festival period are limited and best reserved well in advance.
Published on August 5, 2026
Sofitel Legend Metropole Hanoi has announced two key leadership appointments to strengthen its food and beverage operations. The iconic luxury hotel has named Kevin Danet as Director of Food and Beverage and Liam Nealon as Director of Culinary, reinforcing its commitment to delivering world-class dining experiences.
The appointments come as the hotel celebrates its 125th anniversary, with a year-long programme of immersive culinary experiences planned throughout 2026.
Kevin Danet brings more than a decade of hospitality experience in Vietnam to his new role. Having previously served as Assistant Director of Food and Beverage at Sofitel Legend Metropole Hanoi for nearly two years, he has a deep understanding of the local market and the hotel's operations. He will now oversee the property's eight food and beverage outlets, including the renowned French fine dining restaurant Le Beaulieu.
Speaking about his approach to hospitality, Kevin said:
“Beautiful venues and exceptional cuisine are important, but what guests remember most is how we made them feel.”
Joining him is Liam Nealon, who takes on the role of Director of Culinary. With 25 years of international experience across Australia, Asia and Europe, Liam most recently served at Four Seasons Resort Bali. He is recognised for his focus on high-quality ingredients, natural flavours and creating engaging dining experiences.
Sharing his vision, Liam said:
“I am particularly passionate about collaborating closely with service teams to foster meaningful guest connections and memorable moments.”
Commenting on the appointments, George Koumendakos, General Manager of Sofitel Legend Metropole Hanoi, said:
“We are delighted to work with Kevin and also welcome Liam to the Metropole family and further strengthen the synergy between the kitchen and the dining room. Their combined expertise and passion will further elevate our culinary offering as we celebrate 125 years of legendary hospitality in Hanoi. This is an exciting new chapter that perfectly aligns with our commitment to delivering exceptional, memorable experiences for our guests.”
As part of its anniversary celebrations, Sofitel Legend Metropole Hanoi will continue to host a curated calendar of gastronomic experiences across its acclaimed restaurants and bars throughout 2026, blending timeless elegance with fresh culinary ideas and exceptional hospitality.
Published on August 4, 2026
OBLU XPERIENCE Ailafushi is reshaping the traditional Maldivian holiday by offering a vibrant island experience that goes beyond romance and relaxation. Designed for today's travellers, the resort combines stunning natural surroundings with entertainment, interactive experiences and lively social spaces, creating a destination where guests can connect, celebrate and make lasting memories.
At the heart of the resort's lively atmosphere is X360 Bar, where picturesque sunsets transition into evenings filled with music, DJ performances, poolside entertainment, foam parties and interactive experiences. The venue brings a fresh energy to the island, making it an ideal gathering place for guests looking to enjoy the Maldives in a more social setting.
The resort's dining experiences are equally diverse, offering something for every palate. Guests can enjoy international cuisine at Element X, grilled favourites at Copper Pot Food Truck, handcrafted coffees and sweet treats at La Promenade, or indulge in a unique dining experience at Only BLU, the Maldives' largest under ocean restaurant. Surrounded by marine life, Only BLU adds a distinctive culinary highlight that complements the resort's focus on shared experiences.
OBLU XPERIENCE Ailafushi also caters to families and travellers seeking active leisure. One of the largest kids' clubs in the Maldives keeps younger guests entertained, while adults can explore a range of activities including water sports, snorkelling excursions, fitness facilities and relaxing moments by the turquoise lagoon.
With a strong focus on entertainment, adventure and togetherness, the resort welcomes couples, families, groups of friends and celebration travellers alike. Its flexible and inclusive approach reflects the changing preferences of modern travellers who are looking for experiences that extend beyond scenic landscapes.
By combining vibrant entertainment, diverse dining, family-friendly facilities and the natural beauty of the Maldives, OBLU XPERIENCE Ailafushi offers a refreshing take on the island getaway, one that is centred on connection, discovery and unforgettable shared experiences.
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