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By Author
Published on March 5, 2024
The Westin Mumbai Powai Lake and Lakeside Chalet recently welcomed Ritu Rana as their new Director of Sales & Marketing. With over 14 years of experience in the hospitality industry, Rana brings a wealth of knowledge and a track record of exceeding targets to her new role. Having worked with renowned brands like Marriott International and Starwood Hotels & Resorts Worldwide, Inc., she is well-versed in sales and revenue management.
Rana's leadership style is characterized by her intuitive and creative approach, focusing on driving revenue growth and nurturing talent within her teams. In her new position, she will be overseeing sales and marketing initiatives for the property, including managing operations at the largest convention center in the area.
Throughout her career, Rana has demonstrated her ability to achieve remarkable revenue growth, implement tailored strategies for different market segments, and ensure alignment with brand objectives. She is dedicated to fostering a culture of excellence and achievement within her teams, emphasizing the importance of attracting, developing, and retaining top talent.
Rana's impressive track record includes notable achievements such as substantial growth in Average Daily Rate (ADR) and revenue across various segments, successful brand conversion initiatives, and innovative projects even during challenging times such as the pandemic. She has also led impactful projects such as integration efforts for The Westin Mumbai and pre-opening initiatives for new hotel launches.
With her experience and expertise, Ritu Rana is poised to make significant contributions to The Westin Mumbai Powai Lake and Lakeside Chalet, driving growth and success in sales and marketing initiatives.
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By Hariharan U
Published on January 3, 2026
Novotel Hyderabad Airport has announced the appointment of Sushil Kumar as its new director of engineering. In his role, Kumar will be responsible for overall property maintenance, ensuring that the hotel’s infrastructure, utilities, and critical systems operate smoothly and efficiently at all times.
With over 13 years of experience in the hospitality industry, Kumar brings strong technical knowledge, project management expertise, and a hands-on approach to operational excellence. He will lead the engineering team with a focus on strengthening preventive maintenance, improving safety standards, and supporting the hotel’s sustainability goals through better energy management and efficient use of resources.
His responsibilities will also include coordinating renovation and upgrade projects, ensuring statutory compliance, and maintaining a safe and well-functioning environment that enhances overall guest experience.
Kumar has previously held key engineering roles with leading hospitality brands, including Hilton and IHCL (Taj Hotels). During his career, he has successfully managed large-scale renovation programmes, major utility upgrades, and sustainability initiatives, while building expertise across HVAC and electrical systems, fire and life safety, CAPEX planning, energy management, and complex project execution.
Commenting on his appointment, Kumar said, “I am excited to join Novotel Hyderabad Airport and contribute to a property that is known for its high operational standards and commitment to guest experience. My focus will be on strengthening engineering systems, driving safety and sustainability, and supporting the hotel’s growth through efficient and future-forward infrastructure management.”
Welcoming him to the team, Sukhbir Singh, General Manager, Novotel Hyderabad Airport, stated, “We are pleased to have Sushil join the NHA family. He brings a depth of experience that will significantly bolster our engineering function. His proven ability to manage complex projects and build high-performing teams will be a strong asset as we continue to enhance the hotel’s infrastructure and overall operational capabilities.”
By Manu Vardhan Kannan
Fairfield by Marriott Andheri West has announced the appointment of Abhimanyu Singh Yadav as its Engineering Manager. In his new role, Yadav will lead the hotel’s engineering, facilities and sustainability operations, ensuring that all technical systems function seamlessly to support guest comfort and smooth hotel operations.
With over six years of experience in the hospitality industry, Yadav brings strong expertise in engineering leadership and infrastructure management. He has previously worked with reputed hotel brands including Fairmont Udaipur Palace, The Westin Goa and Della Adventure & Resorts Pvt Ltd. His professional journey reflects a solid understanding of hotel engineering systems, preventive maintenance practices and energy-efficient operations.
At Fairfield by Marriott Andheri West, Yadav will be responsible for overseeing advanced energy management, preventive maintenance programmes and the adoption of next-generation building technologies. His appointment comes at a time when reliable, intelligent and sustainable infrastructure plays a critical role in delivering consistent guest experiences and long-term operational resilience.
Commenting on the appointment, Imran Khan, Hotel Manager at Fairfield by Marriott Andheri West, highlighted the importance of strong engineering leadership in hospitality operations. “Great engineering is often invisible, until it isn’t. With Abhimanyu leading our team, we are reaffirming our commitment to ensuring our guests' comfort, safety, and seamless experience is never compromised. His focus on proactive care and sustainable innovation reflects our commitment to both our guests and our community,” he said.
With this appointment, Fairfield by Marriott Andheri West continues to strengthen its leadership team, reinforcing its commitment to operational excellence, sustainability and guest-centric hospitality.
Published on January 2, 2026
Crowne Plaza Kochi has appointed Mittu V Alex as its new front office manager, reinforcing the hotel’s focus on delivering exceptional guest experiences. In his role, Alex will oversee all front office operations, ensuring smooth service while maintaining the hotel’s high hospitality standards.
Alex brings extensive experience in hospitality, having previously worked at Hilton Trivandrum and gained exposure with respected international brands including IHG Hotels, Marriott Hotels, Raintree Hotel, and Radisson Hotels. This diverse background has equipped him with strong expertise in operational efficiency, service excellence, and guest engagement.
Recognised for his customer-centric approach, Alex believes the front office is the heart of the guest journey, shaping first impressions and creating lasting memories.
Dinesh Rai, General Manager of Crowne Plaza Kochi, commented, “We are pleased to welcome Mittu Alex to our family. His extensive experience with leading hospitality brands and guest-focused approach make him a valuable addition. We are confident his leadership will further enhance our guest experience and strengthen our Guest Love scores.”
Alex joins at a time when the hotel continues to achieve high guest satisfaction, reflecting its commitment to personalised service and meaningful connections.
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