Riyadh Air's Game-Changing Partnership with Accenture for a Digital Future

Riyadh Air's Game-Changing Partnership with Accenture for a Digital Future

By Author

Published on December 23, 2023

Riyadh Air, the emerging airline, is set to revolutionize the aviation industry through a significant three-year partnership with global professional services company, Accenture. This collaboration is a strategic move to establish Riyadh Air as the first digitally-driven airline worldwide, in line with the Kingdom's vision for 2030.

Innovative Transformation:

Cloud-Centric Approach: Accenture will lead the creation of a cloud-based infrastructure for Riyadh Air, ensuring a smooth and efficient digital operation.

Enhanced Cybersecurity: A key focus will be on bolstering cybersecurity measures to safeguard the airline's operations.

Operational Excellence: The partnership aims to streamline services and manage operations effectively.

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A New Era in Aviation:

Digital-Centric Services: Riyadh Air is poised to lead a new era in aviation, distinguished by its commitment to digital-first solutions.

State-of-the-Art Tech: Utilizing advanced technologies like cloud computing and AI, Riyadh Air aims to deliver a seamless travel experience for passengers and employees alike.

Ambitious Expansion Plans: With plans to serve over 100 destinations by 2030, the airline is gearing up for a significant scale-up in operations.

Expert Comments:

Adam Boukadida, CFO, Riyadh Air: "Riyadh Air will be a digitally native airline, focused on delivering world-class service. Accenture’s partnership is crucial for our cloud-first strategy, ensuring our technology is future-proof and legacy-free."

Emily Weiss, Senior Managing Director, Accenture: "The launch of Riyadh Air marks a landmark moment in aviation. Our collaboration aims to create hyper-connected experiences for today’s and future travelers."

India's Aviation Landscape:

Akasa Air’s Perspective: During a fireside chat at the ET Travel & Tourism Conclave, Akasa Air's CCO & Co-Founder, Praveen Iyer, highlighted India's untapped aviation potential and the need for leveraging advanced technologies and infrastructure.

Riyadh Air’s Vision:

The airline is not just an addition to the aviation sector but a key player in achieving Saudi Arabia's 2030 vision, aiming to put Riyadh on the global map as a key destination and gateway. Supporting the Saudi Aviation Strategy and National Tourism Strategy, Riyadh Air is set to unlock Saudi Arabia’s cultural and natural attractions to the world while creating new job opportunities.


Lemon Tree Hotels Announces New Signing in Jaipur, Expands Rajasthan Portfolio

Lemon Tree Hotels Announces New Signing in Jaipur, Expands Rajasthan Portfolio

By Hariharan U

Published on December 8, 2025

Lemon Tree Hotels Limited has announced the signing of its latest property, Lemon Tree Hotel, Pacific Mall, Jaipur. Managed by Carnation Hotels Private Limited, the hotel further strengthens the group’s growing footprint in Rajasthan, catering to both business and leisure travellers looking for a refreshing, value-driven stay.

Located in the heart of the Pink City, the new hotel brings guests closer to Jaipur’s mix of royal heritage and modern vibrancy. From iconic landmarks like Amber Fort and Hawa Mahal to colourful bazaars filled with handicrafts, jewellery, and traditional Rajasthani flavours, visitors can enjoy the charm that makes Jaipur one of India’s most-loved destinations.

The upcoming property will feature 124 well-appointed rooms, a restaurant and lounge, a meeting room, and recreational facilities including a swimming pool and fitness centre. Conveniently located, the hotel is around 8 km from Jaipur International Airport and 8.4 km from Jaipur Railway Station, with smooth connectivity across public and private transport.

Sharing his thoughts, Vilas Pawar, CEO — Managed & Franchise Business, Lemon Tree Hotels, said, “With this signing, we will expand our leisure and business portfolio in Rajasthan, where we have 12 operational and 9 upcoming properties in addition to this one. The state, with its booming commerce, distinct culture and testament to India’s rich heritage, is the perfect destination for hospitality. This signing aligns perfectly with our vision of offering refreshing and comfortable stays across all destinations.”

With this addition, Lemon Tree Hotels continues to strengthen its presence across tiered cities, reinforcing its commitment to accessible, comfortable, and modern hospitality.


Hyatt Regency Chennai Earns EarthCheck Silver Certification for 2025

Hyatt Regency Chennai Earns EarthCheck Silver Certification for 2025

By Hariharan U

Published on December 8, 2025

Hyatt Regency Chennai has achieved a major sustainability milestone by securing the EarthCheck Certified Silver status for 2025, reinforcing its commitment to responsible and eco-friendly hospitality in Tamil Nadu.

EarthCheck is one of the world’s leading certifications for environmental and social responsibility in the tourism sector. Earning Silver status requires rigorous assessments, benchmarking, and continuous improvement across areas such as energy use, waste management, community impact and cultural preservation.

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The hotel’s achievement reflects its ongoing efforts toward green operations. Over the past year, Hyatt Regency Chennai has strengthened its sustainable practices with initiatives such as EV charging facilities, water refill stations, reduced plastic usage and improved eco-efficiency measures. These steps not only support environmental goals but also enhance the guest experience with planet-friendly choices.

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This recognition also aligns closely with Hyatt Hotels Corporation’s global ESG platform, World of Care, which focuses on environmental stewardship, community wellbeing, and responsible business operations. Hyatt has already shown global progress, meeting its target of reducing per-square-meter greenhouse-gas emissions by 25% under its 2020 framework ahead of schedule, a testament to the brand’s long-term sustainability commitment.

As part of the certification, Hyatt Regency Chennai will receive the official EarthCheck Certified Silver digital certificate and will gain permission to use the EarthCheck Silver logo, following the organisation’s branding guidelines. EarthCheck has also shared a Communications Toolkit to help the hotel highlight this achievement to guests, partners and the wider Chennai community.

This milestone reinforces the hotel’s vision of creating a more sustainable future for hospitality in South India, while encouraging travellers to choose responsible stays without compromising on comfort or experience.


Courtyard by Marriott Mahabaleshwar Welcomes Laxmi Singh as Front Office Manager

Courtyard by Marriott Mahabaleshwar Welcomes Laxmi Singh as Front Office Manager

By Hariharan U

Published on December 8, 2025

Courtyard by Marriott Mahabaleshwar has announced the appointment of Laxmi Singh as the new Front Office Manager, strengthening the resort’s leadership team ahead of a busy travel season.

With over eight years in hospitality across well-known hotel brands, Singh brings strong experience in guest relations, front office operations and team development. She has worked with leading names including Accor Residences in Qatar, The Fern Hotels & Resorts, Taj Hotels & Resorts and Chhatrapati Shivaji Maharaj International Airport. Her global exposure also includes handling operations during the FIFA World Cup 2022.

Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, shared, “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, operational strength and proven performance within the Marriott portfolio make her a valuable addition to our leadership team. We are confident her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”

Before taking up this role, Singh served as Guest Relations & Loyalty Manager at the same property, where she played a key role in improving loyalty member engagement and guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager, contributing to improved processes and helping the hotel reach top TripAdvisor rankings.

In her new position, Singh will now lead daily front office operations, strengthen guest service strategies, enhance team performance and maintain high service standards for the resort.

Sharing her excitement, Laxmi Singh said, “Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honoured to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.”

Her strong operational approach, leadership skills and hands-on experience across Indian and international markets make her a solid addition to Courtyard by Marriott Mahabaleshwar’s core team.

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