Riyadh Air's Game-Changing Partnership with Accenture for a Digital Future

Riyadh Air's Game-Changing Partnership with Accenture for a Digital Future

By Author

Published on December 23, 2023

Riyadh Air, the emerging airline, is set to revolutionize the aviation industry through a significant three-year partnership with global professional services company, Accenture. This collaboration is a strategic move to establish Riyadh Air as the first digitally-driven airline worldwide, in line with the Kingdom's vision for 2030.

Innovative Transformation:

Cloud-Centric Approach: Accenture will lead the creation of a cloud-based infrastructure for Riyadh Air, ensuring a smooth and efficient digital operation.

Enhanced Cybersecurity: A key focus will be on bolstering cybersecurity measures to safeguard the airline's operations.

Operational Excellence: The partnership aims to streamline services and manage operations effectively.

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A New Era in Aviation:

Digital-Centric Services: Riyadh Air is poised to lead a new era in aviation, distinguished by its commitment to digital-first solutions.

State-of-the-Art Tech: Utilizing advanced technologies like cloud computing and AI, Riyadh Air aims to deliver a seamless travel experience for passengers and employees alike.

Ambitious Expansion Plans: With plans to serve over 100 destinations by 2030, the airline is gearing up for a significant scale-up in operations.

Expert Comments:

Adam Boukadida, CFO, Riyadh Air: "Riyadh Air will be a digitally native airline, focused on delivering world-class service. Accenture’s partnership is crucial for our cloud-first strategy, ensuring our technology is future-proof and legacy-free."

Emily Weiss, Senior Managing Director, Accenture: "The launch of Riyadh Air marks a landmark moment in aviation. Our collaboration aims to create hyper-connected experiences for today’s and future travelers."

India's Aviation Landscape:

Akasa Air’s Perspective: During a fireside chat at the ET Travel & Tourism Conclave, Akasa Air's CCO & Co-Founder, Praveen Iyer, highlighted India's untapped aviation potential and the need for leveraging advanced technologies and infrastructure.

Riyadh Air’s Vision:

The airline is not just an addition to the aviation sector but a key player in achieving Saudi Arabia's 2030 vision, aiming to put Riyadh on the global map as a key destination and gateway. Supporting the Saudi Aviation Strategy and National Tourism Strategy, Riyadh Air is set to unlock Saudi Arabia’s cultural and natural attractions to the world while creating new job opportunities.


Air India and Lufthansa Group Sign Landmark MoU to Advance Joint Business Partnership

Air India and Lufthansa Group Sign Landmark MoU to Advance Joint Business Partnership

By Manu Vardhan Kannan

Published on February 18, 2026

Air India and Lufthansa Group have signed a landmark Memorandum of Understanding (MoU), creating a formal framework to explore a joint business partnership between the two airline groups. The agreement covers Air India’s and Lufthansa Group’s carriers and subsidiaries, including Air India Express, Austrian Airlines, Brussels Airlines, ITA Airways, Lufthansa, Swiss International Air Lines (SWISS), and other affiliated airlines.

Building on existing codeshare agreements and their shared membership in Star Alliance, the MoU allows both groups to jointly explore ways to strengthen connectivity between India and major European markets. The aim is to offer travellers more connected and consistent travel experiences across some of the world’s busiest routes, with seamless journeys on a single ticket.

The MoU was signed by Campbell Wilson, Chief Executive Officer and Managing Director of Air India, and Carsten Spohr, Chairman and Chief Executive Officer of Lufthansa Group. The agreement also seeks to leverage opportunities created by the recent conclusion of the landmark India–European Union Free Trade Agreement.

Subject to regulatory and anti-trust approvals, the partnership will explore collaboration across several strategic areas. These include coordinated route planning and aligned flight schedules in select markets to improve customer convenience and connectivity. The airlines also plan to work together on joint sales, marketing, and distribution initiatives.

Further cooperation would extend to enhancing customer experience through closer coordination in areas such as frequent flyer programmes, IT infrastructure, customer journey design, quality assurance, and other mutually beneficial initiatives aimed at making travel easier and more consistent for passengers.

Initially, the MoU focuses on increasing passenger traffic between Air India’s home market of India and Lufthansa Group’s core home market region, which includes Germany, Austria, Belgium, Italy, and Switzerland. The framework also proposes future expansion to cover the rest of Europe and the Indian subcontinent. The exact scope, including specific routes and markets, will be finalised once a comprehensive joint business agreement is established, subject to regulatory approvals.

Carsten Spohr, Chairman of the Executive Board of Deutsche Lufthansa AG and Chief Executive Officer of the Lufthansa Group, said:

"Today's agreement with our long-standing Star Alliance partner Air India is a strong signal of our mutual determination to open a new chapter in aviation between the EU and India following the landmark trade agreement between both economic regions. Together with Air India, we will strengthen our access to the aviation market with the highest growth rates worldwide. The Lufthansa Group is already the most successful and most popular European airline group among customers in India. In the future, we will contribute to deepening economic and cultural relations between India and Europe with even more connections. With our new long-haul aircraft and Lufthansa Allegris and SWISS Senses on board, we are offering a significantly improved premium travel experience in all classes on more and more routes, including to India.”

Campbell Wilson, Chief Executive Officer and Managing Director, Air India, said:

“This milestone in our deepening relationship with the Lufthansa Group is great news for travellers and enterprises alike between India and Europe. As Air India continues to expand its global footprint with a fast-modernising fleet and transformed product and service offerings, this framework enables us to explore closer cooperation on multiple fronts to meet the growing trade, commerce, and people-to-people ties between our respective regions. This would unlock greater value for our common customers and respective shareholders, and we look forward to progressing these initiatives together with the Lufthansa Group.”

Air India and Lufthansa Group carriers currently codeshare on 145 routes across 15 Indian and 29 European cities in 20 countries. In February 2025, both groups announced an expansion of their codeshare agreements involving Air India, Lufthansa, SWISS, and Austrian Airlines.

India and the European Union are among the world’s strongest economies, together accounting for nearly 25% of global GDP. According to the European Commission, the EU is India’s largest trading partner for goods, with bilateral trade exceeding €120 billion in 2024. India is also the EU’s ninth-largest trading partner, representing 2.4% of total EU goods trade in the same year.

Since its privatisation in 2022, Air India has significantly expanded its global alliance network. The airline now maintains 24 codeshare partnerships and nearly 100 interline agreements, providing access to over 800 destinations worldwide.

The Lufthansa Group is the fourth-largest airline group globally by revenue and fleet size. It operates five national airlines across key European markets, along with other travel-focused airlines, Lufthansa Cargo, Lufthansa Technik, and more than 300 subsidiaries and affiliated companies. In 2024, the group carried over 131 million passengers, offering access to the largest airline network in Europe.


Daryaganj Launches Rolls & Kebab for Quick Delivery

Daryaganj Launches Rolls & Kebab for Quick Delivery

By Hariharan U

Published on February 18, 2026

Daryaganj has expanded its culinary legacy with the launch of Rolls & Kebab by Daryaganj, designed for quick delivery and easy enjoyment at home. After six successful outlets worldwide, the brand now brings its signature North Indian flavours to customers’ doorsteps, combining traditional recipes and techniques with a fast, convenient format.

The menu features soft, flavourful rolls and kebabs, perfect for anytime indulgence. Vegetarian and non-vegetarian options include Paneer Tikka, Soya Malai Chaap, Aloo Tikka, Chicken Tikka, Chicken Malai Tikka, Chicken Seekh, Bhatti Chicken, Mutton Seekh, and Sole Fish Tikka. Each roll is wrapped in soft rumali roti and paired with mint chutney, onions, and chaat masala for that authentic taste.

Amit Bagga, Co-founder & CEO of Daryaganj, said, "Rolls & Kebab by Daryaganj was created for people who love our food but want it in a quicker, more convenient format. It carries the same recipes, techniques and flavours we have followed for decades, just wrapped in a way that fits into today's fast-moving lifestyles."

Whether it’s a quick lunch, a late-night snack, or a comforting bite during a busy day, Rolls & Kebab by Daryaganj offers the warmth, familiarity, and flavour of classic North Indian cuisine in a format made for modern life.


Novotel Imagicaa Khopoli Appoints Hemant Chowdhary as Director of Sales & Marketing

Novotel Imagicaa Khopoli Appoints Hemant Chowdhary as Director of Sales & Marketing

By Hariharan U

Published on February 18, 2026

Novotel Imagicaa Khopoli has announced the appointment of Hemant Chowdhary as Director of Sales & Marketing, strengthening the hotel’s commercial leadership as it grows as a premier leisure destination in Maharashtra.

With over two decades of experience across global hotel brands including Hyatt, IHG, Wyndham, and Starwood, Hemant brings deep expertise in driving revenue growth, enhancing brand positioning, and building high-impact commercial strategies across competitive hospitality markets.

In his new role, he will lead the hotel’s sales and marketing initiatives, focusing on revenue performance, strategic partnerships, and optimising the business mix to strengthen leisure demand. Hemant will also align commercial efforts with the property’s long-term growth objectives.

Hemant’s background spans leisure hospitality, pre-opening strategies, and hotel positioning, having successfully boosted brand visibility and commercial performance across multiple assignments. He holds an MBA from Welingkar Institute of Management, Mumbai, and is a graduate of IHM Ahmedabad, combining strong academic credentials with hands-on industry experience.

Anil Chavan, General Manager of Novotel Imagicaa Khopoli, said, “We are delighted to welcome Hemant to Novotel Imagicaa Khopoli. His strong commercial acumen, deep understanding of leisure-driven hospitality, and proven ability to build strategic partnerships make him a valuable addition to our leadership team. As we continue to strengthen our positioning as one of the region's preferred getaway destinations, we are confident that his expertise will play a key role in driving sustained growth and enhancing our market presence.”

With this appointment, Novotel Imagicaa Khopoli aims to further enhance its commercial roadmap, reinforcing its reputation as a preferred destination for leisure travellers, corporate guests, and experiential stays.

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