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By Author
Published on December 23, 2023
Riyadh Air, the emerging airline, is set to revolutionize the aviation industry through a significant three-year partnership with global professional services company, Accenture. This collaboration is a strategic move to establish Riyadh Air as the first digitally-driven airline worldwide, in line with the Kingdom's vision for 2030.
Innovative Transformation:
Cloud-Centric Approach: Accenture will lead the creation of a cloud-based infrastructure for Riyadh Air, ensuring a smooth and efficient digital operation.
Enhanced Cybersecurity: A key focus will be on bolstering cybersecurity measures to safeguard the airline's operations.
Operational Excellence: The partnership aims to streamline services and manage operations effectively.
A New Era in Aviation:
Digital-Centric Services: Riyadh Air is poised to lead a new era in aviation, distinguished by its commitment to digital-first solutions.
State-of-the-Art Tech: Utilizing advanced technologies like cloud computing and AI, Riyadh Air aims to deliver a seamless travel experience for passengers and employees alike.
Ambitious Expansion Plans: With plans to serve over 100 destinations by 2030, the airline is gearing up for a significant scale-up in operations.
Expert Comments:
Adam Boukadida, CFO, Riyadh Air: "Riyadh Air will be a digitally native airline, focused on delivering world-class service. Accenture’s partnership is crucial for our cloud-first strategy, ensuring our technology is future-proof and legacy-free."
Emily Weiss, Senior Managing Director, Accenture: "The launch of Riyadh Air marks a landmark moment in aviation. Our collaboration aims to create hyper-connected experiences for today’s and future travelers."
India's Aviation Landscape:
Akasa Air’s Perspective: During a fireside chat at the ET Travel & Tourism Conclave, Akasa Air's CCO & Co-Founder, Praveen Iyer, highlighted India's untapped aviation potential and the need for leveraging advanced technologies and infrastructure.
Riyadh Air’s Vision:
The airline is not just an addition to the aviation sector but a key player in achieving Saudi Arabia's 2030 vision, aiming to put Riyadh on the global map as a key destination and gateway. Supporting the Saudi Aviation Strategy and National Tourism Strategy, Riyadh Air is set to unlock Saudi Arabia’s cultural and natural attractions to the world while creating new job opportunities.
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By Manu Vardhan Kannan
Published on October 23, 2026
Chennai’s retail scene has welcomed a major addition with the opening of LuLu Hypermarket at Chennai Central and Shenoy Nagar Metro stations on 12 October 2026. The launch attracted significant public attention, with large crowds visiting the stores during the first week. Social media reels and online buzz before the opening also helped build interest among shoppers eager to explore the new shopping destinations.
The LuLu Hypermarket at Shenoy Nagar Metro Station spans one lakh square feet, bringing groceries, fresh produce, baked goods, fashion and electronics under one roof. The arrival of the retail brand has added another shopping option for Chennai residents, offering a wide range of products in one location.
The LuLu Group has a presence across more than 20 countries in the Middle East, Asia, Europe and the United States. It also operates more than 270 retail stores across the Gulf Cooperation Council (GCC) countries, including the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain. Its international presence has helped establish the brand among shoppers across several markets.
However, the strong response during the first week has also brought operational challenges into focus. Managing large crowds, maintaining product displays and ensuring a smooth billing process can become difficult when customer numbers exceed expectations. Some shoppers have reportedly found products placed in sections other than their designated areas, adding to the challenge of maintaining an organised shopping environment.
Customers have also highlighted the need for additional billing counters to reduce waiting times and improve the overall shopping experience. A separate billing section for food items could help customers purchasing groceries and ready-to-eat products move through the checkout process more efficiently.
Long queues can also lead to abandoned purchases, particularly when shoppers do not wish to wait at the billing counters. Reports of food products being left near checkout areas underline the importance of having a system to collect, check and return such items safely to their proper locations.
Recent visuals from LuLu Hypermarket in Shenoy Nagar have raised concerns about customer behaviour inside the store, including instances where food packages were reportedly opened and partially consumed before the remaining products were returned to the shelves. If confirmed, such incidents would raise questions about food hygiene, product handling and the risk of other shoppers unknowingly purchasing opened or tampered items.
For a supermarket handling fresh produce, packaged food and ready-to-eat products, maintaining food safety requires attention from both the retailer and its customers. Regular shelf inspections, prompt removal of opened or damaged packages, clear customer guidance and closer monitoring of high-traffic areas can help reduce these risks. Any product suspected of being opened or tampered with should be removed from sale until its safety can be established.
As the initial excitement around the new stores continues, the next step is to turn strong customer interest into a pleasant and reliable shopping experience. Better crowd movement, sufficient billing counters, dedicated checkout facilities where practical and stronger product monitoring could help address the challenges seen during the opening week.
LuLu Group has built an established retail presence in international markets, and its Chennai stores now have an opportunity to bring that experience to one of India’s major metropolitan cities. For shoppers, the expectation is simple: a wide selection of products, reasonable waiting times, organised shelves and confidence in the safety of the items they purchase.
The opening-week crowds have demonstrated the public’s interest in LuLu Hypermarket’s Chennai debut. With effective store management and shared responsibility between the retailer and its customers, the new outlets can work towards making that enthusiasm part of a consistently positive shopping experience.
By Hariharan U
India is preparing to introduce a 1% sustainable aviation fuel (SAF) blending target for international flights from January 2027, marking an important step in the country's efforts to reduce aviation emissions and establish a domestic market for lower-carbon aviation fuels.
The government has outlined a phased approach, with indicative SAF blending targets of 1% in 2027, 2% in 2028 and 5% in 2030 for international aviation. The initiative aligns with preparations for the mandatory phase of the International Civil Aviation Organization's (ICAO) Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA), which begins in January 2027.
SAF is an alternative to conventional aviation turbine fuel and can be produced using eligible renewable feedstocks, including used cooking oil, agricultural residues and other waste-derived materials. Depending on the production pathway and feedstock, it can reduce lifecycle greenhouse gas emissions compared with fossil-based jet fuel. However, production costs, feedstock availability and certification remain important considerations for scaling up its use.
India's transition will depend on the readiness of fuel producers, airlines, airports and certification systems. In July 2026, Civil Aviation Minister Ram Mohan Naidu reviewed the country's preparedness for SAF adoption and CORSIA implementation, including production projects, certification processes and supply-chain development.
The discussions also covered a proposed national SAF registry to improve traceability and an accounting, monitoring and reporting framework aligned with ICAO requirements. The government has been working with stakeholders to ensure that sufficient certified fuel is available as the 2027 timeline approaches.
Indian Oil Corporation has obtained International Sustainability and Carbon Certification for SAF production at its Panipat refinery. Other oil marketing companies are also progressing production and refinery co-processing projects to support the country's initial blending requirements.
While the initial target is relatively modest, the economics of SAF remain a significant challenge. Sustainable aviation fuel generally costs more than conventional jet fuel, making production incentives, reliable feedstock collection and cost-effective distribution important to the transition.
The next challenge will be scaling supply as the indicative blending target rises to 5% by 2030. Industry assessments point to the need for additional investment in standalone production facilities and feedstock infrastructure to support longer-term demand.
For airlines, fuel sourcing and emissions compliance will become increasingly important as international aviation moves towards lower-carbon operations. For India, the initiative also presents an opportunity to develop domestic fuel-production capabilities while strengthening the systems required to verify sustainability claims.
The proposed transition will therefore depend not only on setting blending targets but also on building a commercially viable SAF ecosystem. As January 2027 approaches, the focus will be on translating policy objectives into certified production, dependable supply and a practical implementation framework for international aviation.
The Indian Hotels Company Limited (IHCL) has reported its 18th consecutive record quarter, with consolidated revenue rising 21% year-on-year to ₹2,566 crore in Q2 FY2027. The company has also upgraded its full-year revenue growth guidance to 15–17%, supported by strong hotel performance, higher management fees and portfolio expansion.
For the quarter ended 30 September 2026, IHCL recorded EBITDA of ₹788 crore, with a margin of 30.7%, while profit after tax (PAT) increased 23% to ₹349 crore. Operating revenue grew 22%, while operating EBITDA rose 24%, accompanied by a 50-basis-point expansion in operating EBITDA margin.
The performance reflects growth across IHCL's operating portfolio, supported by higher revenue per available room (RevPAR), new hotel openings and contributions from recent acquisitions.
Domestic same-store hotels recorded 25% growth in RevPAR, while management fee income also increased 25%, supported by the momentum of new hotel openings. IHCL's Select Service business reported 25% revenue growth, while recent acquisitions, including Brij and Atmantan, added to the quarter's performance.
Demand from social celebrations and meetings, incentives, conferences and exhibitions (MICE) also remains an important growth driver for the hospitality sector. With seasonally stronger quarters ahead, IHCL expects continued support from domestic travel demand, events and business generated by newly opened properties.
Building on its first-half performance, IHCL has raised its consolidated revenue growth guidance for FY2027 from 12–14% to 15–17%. The company expects its hotel segment revenue to grow by 17–19%, supported by demand trends and non-like-for-like growth from new properties and portfolio additions.
The upgraded guidance signals management's confidence in sustaining growth through the remainder of the financial year. It also reflects the contribution expected from hotels added to the portfolio, alongside continued performance from existing properties.
IHCL signed 47 hotel deals during the first half of FY2027 across its brand portfolio, taking its overall portfolio to 670 hotels. The company said it is now positioned to achieve its Accelerate 2030 target of a 700-hotel portfolio well ahead of schedule.
The expansion reflects IHCL's strategy of growing through a diversified brandscape and a mix of operating models. New signings and openings can strengthen its geographic reach and management fee income, while the performance of existing hotels remains central to revenue and margin delivery.
IHCL's latest results underline the importance of combining same-store hotel growth with expansion across brands and markets. With its full-year guidance upgraded and the portfolio nearing the 700-hotel milestone, the company is entering the second half of FY2027 with a stronger growth outlook.
Consolidated revenue: ₹2,566 crore, up 21%
EBITDA: ₹788 crore, up 21%
EBITDA margin: 30.7%
Profit after tax: ₹349 crore, up 23%
Operating revenue growth: 22%
Operating EBITDA growth: 24%
Domestic same-store RevPAR growth: 25%
First-half signings: 47 hotels
Total portfolio: 670 hotels
Revised FY2027 consolidated revenue growth guidance: 15–17%
FY2027 hotel segment revenue growth guidance: 17–19%
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