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By Author
Published on February 2, 2024
RoomRaccoon, a leading hotel management system developer, has announced a direct integration with Slowey POS’ Pixelpoint system in Ireland. This development comes on the heels of RoomRaccoon’s recent acquisition of iHotelligence, a sister company of Slowey POS.
This integration is poised to revolutionize the hotel industry by offering a unified tech stack. It enables the connection of onsite bars and restaurants to RoomRaccoon’s platform, facilitating a more seamless and efficient guest experience. This advancement is particularly significant as it automates the process of adding restaurant sales and other ancillary charges to a guest’s room bill, thereby saving time and substantially reducing the likelihood of billing errors.
For hoteliers, the benefits of this streamlined billing management are substantial. The integration allows for the incorporation of customer receipts directly into RoomRaccoon’s property management system (PMS), thereby enhancing billing accuracy and efficiency.
Moreover, the integration brings improvements in sales reporting. Hoteliers can now extract POS reports directly from RoomRaccoon’s Reporting Module, providing them with a detailed and comprehensive view of their sales performance.
Guests staying at these hotels will also enjoy a more personalized and hassle-free experience. The ability to charge purchases directly to their rooms adds a layer of convenience, contributing to an overall enhanced stay.
Keith Slowey, CEO of Slowey Systems, expressed his enthusiasm about the collaboration, highlighting the benefits it brings to both clients and their guests. “This integration eliminates manual processes, reducing the risk of errors and freeing up valuable time for hotel staff, thereby enhancing the overall guest experience,” said Slowey.
Stevie Reffin, Head of Partnerships at RoomRaccoon, emphasized the significance of this collaboration in the context of the Irish hospitality market. “This collaboration with Slowey POS plays a crucial role in expanding RoomRaccoon’s presence in the Irish market and underscores our commitment to providing comprehensive solutions for hoteliers in this region,” stated Reffin.
The acquisition of Dublin-based iHotelligence last month further solidifies RoomRaccoon’s footprint in the Irish market. Founded in 2012, iHotelligence has been developing a comprehensive suite of software products catering to the unique needs of boutique and independent hotels in Ireland.
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Published on September 5, 2025
As India’s hospitality sector braces for a busy festive season in October, November, and December, hotels are scrambling to hire approximately 250,000 temporary roles across various departments. However, with a demand-supply gap of roughly 60%, the challenge isn’t just hiring. It’s onboarding fast, training faster, and delivering consistently excellent guest experiences.
The festive rush is real. And so is the staffing shortage
In India, the October to December quarter is expected to see a 15%–20% spike in temporary hiring compared to last year. Hotels are adding more rooms, expanding their portfolio to accommodate weddings, corporate events, and a growing number of leisure travellers. Yet, the talent pipeline from hospitality schools remains thin, and training raw recruits on outdated and complex legacy systems is neither fast, nor scalable, nor viable.
So, what is the solution?
Here it is - a modern cloud-based Hotel Property Management System (Hotel PMS) like Hotelogix.
Built for simplicity, designed for speed
Hotelogix ensures a quick setup. This means, hotels to go live in days, not weeks, with zero operational downtime. Plus, the system is extremely easy-to-use. Such agility is crucial when properties are onboarding temporary staff who need to hit the ground running during heavy demand seasons. The solution’s intuitive interface allows first-time users, including front desk executives or housekeeping staff, to navigate the system with minimal training.
What makes Hotelogix unique is its 24/7 support and comprehensive training system. It reduces the staff learning curve and allows them to perform tasks more efficiently—from check-ins, room allocations, billing, to reporting—without the need for constant supervision.
Scale up for the season, scale down after
Hotelogix’s flexible infrastructure allows hotels to create additional logins for their festive season workforce and roll them back post-peak. This elasticity means hotels don’t need to overinvest in permanent tech licenses or hardware. Temporary staff can be onboarded quickly, trained efficiently, and made productive within hours—thanks to the system’s user-friendly design. Such ease of use and intuitiveness reduce operational errors and increase accuracy, which is especially crucial during high-demand periods when hotels see a sudden surge in guest numbers. As a result, they can operate at optimum capacity without compromising the quality of service.
Empowering future hoteliers
Hotelogix has partnered with several leading hotel management institutes in India to train aspiring hoteliers on various features and functionalities of its solution. The objective is to make them industry-ready upon graduation. Such industry-academia collaboration not only enhances their employability but also supports the broader hotel industry in addressing the pressing challenge of hiring a skilled workforce.
In a market where a skilled workforce is scarce, demand is surging, and competition is intense, hotels must reassess their long-term digitalization strategy to stay ahead in the game. As the festive season approaches, upgrading to a modern and scalable cloud Hotel PMS like Hotelogix is not just a tech upgrade, but a strategic enabler.
Preparing for the busy season ahead? Let Hotelogix manage your operations while you focus on guest service.
By Manu Vardhan Kannan
My Menu, the global restaurant technology platform serving more than 4,500 restaurants and 600 hotels across 70 countries, has announced the launch of its commission-free reservations and table management system, offered free of cost to 5,000 restaurants worldwide.
This initiative challenges the dominance of high-fee reservation giants, where independent and mid-sized restaurants often struggle with commission charges and expensive subscription models. With My Menu’s new system, selected restaurants will now be able to manage bookings, optimize seating turnover, minimize no-shows, and enhance guest loyalty, all without any fees.
“During the COVID-19 pandemic, we offered free contactless menus to keep restaurants and their staff safe,” said Abhishek Bose, CEO & Founder of My Menu. “That goodwill took us from 300 to more than 4,500 restaurant clients worldwide. Today, as restaurants face rising costs, labor shortages, and pressure to bring in more guests, we’re stepping in again to help, this time with reservations.”
The free offering includes:
Commission-Free Reservations – Seamless integration with Google, Zomato, Swiggy, and EazyDiner.
Advanced Table Management – Smart tools to optimize seating and potentially double covers per meal period.
Guest CRM & Marketing – Build loyalty with personalized experiences and data-driven insights.
Full Support – Free setup, installation, and remote training for smooth implementation.
Sustainability Tie-In – For every restaurant that joins, My Menu will plant a tree in the My Menu Forest, linking dining experiences with climate action.
Eligibility is focused on casual dining and full-service restaurants that run at least two meal periods, such as lunch and dinner. Quick-service restaurants, which rarely rely on reservations, generally do not qualify.
“This is about more than technology,” added Bose. “We owe our success to the restaurant community, and it’s only fitting that we help them thrive in return. The more restaurants succeed, the more the entire dining ecosystem wins.”
Industry experts believe My Menu’s move could shift power away from traditional platforms that charge per-cover or high subscription fees, paving the way for a more sustainable and cost-effective future for restaurant operators.
Restaurants interested in joining can apply via the official website: www.mydigimenu.com.
By Mandar Patil, MD, Patil Associates
Published on September 3, 2025
In the fast-paced world of hospitality and corporate infrastructure, where technology is the backbone of exceptional guest experiences, Patil Associates has built a name synonymous with trust, expertise, and innovation. Based in Mumbai, the company has become a leading consulting and technology solutions provider, specializing in IT, AV, and security systems for some of India’s most prestigious hotels and corporate offices.
Patil Associates stands out for its ability to transform business challenges into opportunities by delivering value-driven, cutting-edge technology solutions. With decades of combined expertise, the firm collaborates closely with clients to design, implement, and optimize IT infrastructure that is robust, secure, and future-ready. Their services span everything from IT architecture and network design to project-based contracting, security solutions, facility management, and audio-visual system installations. By tailoring solutions to each client’s needs, Patil Associates has established itself as a trusted partner for brands seeking efficiency, reliability, and seamless operations.
The company’s impressive portfolio speaks volumes about its capability and reach. From luxury hotels like The Lalit Mumbai, Grand Hyatt Goa, and Hilton Mumbai to Radisson resorts across Lonavala, Nashik, and Surat, Patil Associates has left its mark on some of the country’s most celebrated properties. Their expertise extends far beyond hospitality, with successful collaborations on high-profile corporate offices such as GHV (India) Pvt. Ltd. and large-scale mixed-use projects. With over 20 ongoing projects across India, including the Hilton Garden Inn in Mumbai, Hyatt Centric in Goa, and Radisson properties in Rajkot, Haridwar, and Pawana, the firm continues to shape the technology backbone of the nation’s most ambitious developments.
At the heart of Patil Associates is a philosophy of synergy and innovation. Their team of skilled consultants and engineers takes a holistic approach, ensuring that every solution is designed to deliver measurable business value. The firm’s structured process for optimization, improvement, and operations ensures that clients benefit from cost savings, scalability, and improved user experiences while future-proofing their investments.
What truly sets Patil Associates apart is their dedication to excellence and integrity. With a leadership team that believes in building relationships as much as delivering solutions, the company has built a reputation for dependability and precision. Their footprint spans key hospitality and business hubs across India, with successful implementations in Mumbai, Goa, Lonavala, Nashik, Udaipur, Surat, Lucknow, and beyond.
For Patil Associates, every project is an opportunity to blend technology with design, creating infrastructure that not only meets global standards but enhances the overall guest and user experience. Their vision is clear: to remain a trusted technology partner for businesses and brands that demand the best. With their expanding portfolio and commitment to innovation, Patil Associates continues to play a pivotal role in shaping the future of hospitality and corporate IT landscapes across India.
https://www.patilassociates.com/ info@patilassociates.com
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