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By Nishang Narayan
Published on April 21, 2024
At the recent International Hotel Technology Forum in Barcelona, Steven Johnson, Senior Director for EMEA at Ruckus Networks, introduced a groundbreaking AI-driven platform tailored for the hospitality industry. This new suite, a specialized adaptation of the Ruckus One platform, promises to revolutionize guest experiences by integrating advanced technologies such as AI, Wi-Fi 7, and the Internet of Things (IoT).
The newly launched platform aims to significantly enhance operational efficiency and customer service by allowing hotels to offer personalized guest interactions. Through this technology, hotels can integrate their own applications to cater to individual guest preferences, potentially increasing guest loyalty. For instance, the platform enables the use of digital room keys, customization of guest preferences, and streamlined requests for services directly from the guest's room.
"This launch represents not just an innovation but a transformation in how we approach hospitality management," said Johnson. "Our goal is to provide a platform that not only enhances guest satisfaction but also optimizes hotel operations through intelligent technology."
Key features of the Ruckus Networks hospitality suite include:
Personalization Capabilities: Enabling hotels to tailor services to individual guest needs through a customizable network.
Ruckus AI: Embedded AI technology assists in managing technology infrastructure efficiently, providing predictive analytics to prevent issues before they arise and offering actionable insights.
Advanced Connectivity: Incorporating Wi-Fi 7 for faster, more reliable internet access that meets the expectations of tech-savvy travelers.
IoT Integration: Facilitating a smarter, interconnected environment that enhances guest experiences and operational efficiency.
The impact of Ruckus AI has already been felt at the Royal Garden Hotel, where IT Systems Manager Miguel Fonseca reports a 90% reduction in customer complaints related to Wi-Fi, citing significant improvements in guest satisfaction regarding connectivity.
As Ruckus Networks continues to roll out this innovative suite, the hospitality industry looks forward to harnessing the power of AI, Wi-Fi 7, and IoT to deliver exceptional services that meet the evolving demands of modern travelers.
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By Manu Vardhan Kannan
Published on August 15, 2025
Oracle Hospitality has been recognized as a Leader in the IDC MarketScape Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment, for the second time following its initial recognition in 2022.
The report commended Oracle for its consistent delivery against its roadmap, noting the company’s track record in providing planned updates, enhancements, and new functionalities to hotel clients worldwide. Oracle’s OPERA Cloud PMS was highlighted for addressing challenges faced by hotels across geographies, market segments, and property sizes.
Laura Calin, Senior Vice President, Oracle Hospitality, said, “Being named a Leader for the second time validates our commitment to delivering the most functional, secure, and future-proof cloud platform for property management. It also reflects the trust our thousands of hotel customers place in us to drive revenue growth and ensure smooth operations.”
The IDC MarketScape evaluation assessed vendors on integration and partnerships, user experience, innovation, data reporting, guest engagement, flexibility, and scalability. The study noted that OPERA Cloud supports hotels from midscale to luxury and resort segments, offering customizable workflows, role-based personalization, and functionality to ensure smooth guest experiences from check-in to checkout.
Dorothy Creamer, Senior Research Manager, IDC, said, “Oracle demonstrates a strong strategy to help hoteliers centralize operations while maintaining accessibility and enterprise-grade security.”
A key highlight is the Oracle Hospitality Integration Platform (OHIP), enabling partners and clients to manage integrations independently. The platform continues to be instrumental in driving innovation and delivering exceptional guest experiences.
For hoteliers, Oracle Hospitality solutions provide a unified, customizable, and scalable platform, helping brands adapt to evolving market needs and elevate guest engagement.
Published on August 14, 2025
Hotelogix, a global leader in cloud-based hospitality technology, has reached a major milestone by powering over 400,000 hotel rooms in India across its complete product suite including the Cloud PMS under the Hotelogix brand and distribution solutions from AxisRooms. This accounts for over 15% of India’s total hotel room inventory, marking a significant step in the country’s ongoing hospitality digitisation.
This achievement reflects the rapid shift of India’s mid-market hotel brands from legacy systems to modern cloud-based platforms. Brands across categories including luxury, leisure, heritage, boutique, budget, and co-living, such as Royal Orchid Hotels, Leisure Hotels, The Clarks, Brij Hotels, OYO, Zolostays, Alivaa Hotels & Resorts, Elivaas, Olive Living, and Sterling Holidays, are streamlining operations and scaling quickly with the help of Hotelogix and AxisRooms solutions. These platforms enable centralised control, faster property onboarding, and real-time OTA distribution, crucial for competitiveness and profitability in today’s market.
“We are privileged to partner with some of India’s most progressive, homegrown mid-market hospitality brands,” said Aditya Sanghi, CEO of Hotelogix. “Their quick adoption of modern, cloud-based technology is setting new benchmarks within the industry. With our integrated AI offerings, we aim to boost their operational efficiency and help them raise service standards.”
Sanghi also emphasised the importance of advanced solutions in the current competitive landscape: “As global hotel chains expand in India, local players need equally sophisticated tools to stay competitive. Our mission is to deliver affordable, high-impact solutions that allow Indian hotel brands to lead confidently.”
Hotelogix has recently introduced integrated AI tools designed to enhance operational efficiency, guest experience, and profitability. With more properties being onboarded nationwide, the company remains committed to empowering Indian hotels with technology that supports sustained growth and service excellence.
By Hariharan U
Published on August 13, 2025
In today’s hospitality landscape, technology is no longer an afterthought – it is the heartbeat of exceptional guest experiences. At the recently launched Marriott Vashi, EYTE Technologies Pvt. Ltd. has redefined what it means to blend comfort, convenience, and innovation. As trusted AV, IT, Acoustics, and IoT consultants with a presence in Singapore, Mumbai, Pune, Bangalore, Delhi, and Hyderabad, EYTE has delivered a seamlessly integrated technology ecosystem that enhances every touchpoint of the guest journey.
A Vision of Immersive Hospitality
From the moment guests step into Marriott Vashi’s lift lobby, they are greeted by a carefully orchestrated audio-visual environment. Strategically placed ceiling speakers set a warm, inviting tone, while dynamic signage displays deliver real-time updates and brand messaging. Centralized AV racks ensure all systems operate flawlessly, reflecting Marriott’s commitment to sophistication and reliability.
Enhancing Every Space – Tailored to Function & Mood
Whether it’s the soothing ambient music in the restaurant, high-brightness LED walls in the ballroom, or precision audio in the pre-function area, EYTE’s designs adapt to the unique atmosphere of each zone. Meeting rooms are equipped with dual high-resolution displays, cable cubbies for clutter-free connectivity, and beamforming microphones for crystal-clear hybrid conferences. Even the gym, spa, and terrace pool benefit from thoughtful technology integration – from motivational soundscapes to weather-resistant outdoor speakers.
Smart Solutions for Modern Hospitality
EYTE’s work goes beyond hardware. Intelligent volume controls, Bluetooth-enabled audio streaming, and synchronized BGM systems across connected spaces make managing the guest experience effortless for hotel staff. Floor boxes, discreetly embedded in lounges and event spaces, ensure power and AV connections are always accessible yet invisible, preserving Marriott Vashi’s refined aesthetic.
Driving Brand Experience Through Technology
By creating immersive atmospheres, streamlining communication, and supporting seamless event execution, EYTE has helped Marriott Vashi elevate its service standards. This project demonstrates how smart technology design can not only meet but anticipate guest needs – from the energy of a ballroom gala to the tranquility of a spa retreat.
EYTE Technologies, led by Managing Director Abdul Waheed, has transformed Marriott Vashi’s guest experience with a fully integrated audio-visual, IT, and IoT system. Their tailored solutions, combining innovation with comfort, set a new benchmark for hospitality technology in India.
EYTE Technologies’ expertise proves that in luxury hospitality, technology isn’t just a support system it’s a signature of the brand. With projects like Marriott Vashi, they continue to set new benchmarks for integrated hospitality technology across India and beyond.
To learn more about EYTE Technologies’ hospitality solutions, visit www.eyte.sg.
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